Northshoes Reviews

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16 Reviews

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S SALLY HORRIGAN
144 days ago

Unbeatable Experience: A Testament to Excellence

Sharing my exceptional journey with northshoes.co.uk – a seamless blend of quality products and impeccable service. Their captivating range of boots sparked my interest, and the competitive pricing sealed the deal effortlessly. The ordering process was a breeze, complemented by timely email updates that kept me informed every step of the way. The cherry on top? Lightning-fast delivery, complete with a reliable tracking service that added a layer of convenience to the entire experience. I wholeheartedly endorse this longstanding family-run business, a true gem in the realm of customer satisfaction. Gratitude abounds, northshoes.co.uk – your commitment to excellence shines brightly!
M Mrs Karen Patricia Chaney
176 days ago

A Touch of Elegance in Every Step: Unforgettable Service and Exquisite Quality

In a world where exceptional customer service is often rare, northshoes.co.uk proves that excellence is still achievable. The moment I clicked "purchase," I embarked on a journey filled with anticipation and delight. The speed of delivery surprised me, reflecting their commitment to promptness and efficiency. Unwrapping my package felt like unwrapping a treasure chest. The attention to detail in the packaging mirrored the care put into crafting the boots themselves. Each element exuded elegance and sophistication, setting the stage for what was to come. As I slipped on the boots, I felt a transformation. The craftsmanship was evident in every stitch and curve. The quality spoke for itself, surpassing my expectations and elevating my style to new heights. It was a perfect marriage of form and function, a fusion of beauty and practicality. northshoes.co.uk captured not just my purchase but my heart. The experience was not just transactional; it was an emotional connection to a brand that values its customers and their satisfaction above all else. From start to finish, every interaction was a testament to their commitment to excellence. With each step I take in my fabulous boots, I am reminded of the impeccable service and superior quality that define northshoes.co.uk. They have gained a loyal customer in me, and I eagerly look forward to future purchases from this remarkable British company. Shopping with them is not just a transaction; it's an experience that leaves a lasting impression.
S S Connor
185 days ago

Exceeding Expectations: A Tale of Exceptional Customer Care at North Shoes

From the moment my wife set her eyes on a pair of elusive boots that seemed out of reach, we knew our search would lead us to North Shoes. Their website not only housed the exact color and size that had eluded us locally but also came with a delightful surprise—a 10% discount that sweetened the deal. Placing the order was seamless, and the next day, our anticipation peaked as the boots were swiftly dispatched. Three days later, a parcel arrived, containing not just boots, but a touch of happiness and contentment for my wife. North Shoes not only delivered a product; they crafted an experience. The boots surpassed expectations, fitting perfectly and eliciting a radiant smile from my wife, who had now transformed into a jubilant bunny. This display of professionalism, efficiency, and care left an indelible mark on us, solidifying North Shoes as a beacon of brilliant service. The ease of the process and the joy it brought us make North Shoes a retailer we will gladly return to, knowing that exceptional service and customer care await us each time.
T Tracie Starsmore
325 days ago

Transformative Comfort Turned Into Disappointment: My Honest Review of Northshoes.co.uk

When I stumbled upon Northshoes.co.uk, I was thrilled to find a pair of orthlite white trainers that promised both style and comfort. The day they arrived, I eagerly unwrapped them, feeling the anticipation build with each passing second. The initial days were nothing short of bliss - each step was like walking on clouds, and the sleek white design added a touch of elegance to my weekend outfits. However, my excitement soon turned into disillusionment. Barely two months in, I noticed something troubling - the silver coating, which once gleamed brilliantly, was now peeling off, revealing the stark reality beneath. For a pair that cost me £85, the disappointment was palpable. As I reflect on my experience with Northshoes.co.uk, I can't help but feel a sense of disillusionment. The journey that began with high hopes and unparalleled comfort took an unexpected turn, leaving me questioning the true value of my investment. While the initial allure of orthlite white trainers may have captured my heart, the harsh reality of their premature deterioration painted a different picture altogether. Moving forward, I'll tread cautiously, mindful of the fine line between transformative comfort and inevitable disappointment.
C Cazp
402 days ago

Unmatched Speed and Exceptional Savings at NorthShoes.co.uk

NorthShoes.co.uk truly exceeded my expectations with their unmatched speed and exceptional service. After a disappointing experience on the official Skechers website, I turned to NorthShoes.co.uk for a pair of Skechers trainers. Placing my order on the 27th of March, I was pleasantly surprised to receive my shoes the very next day! The cherry on top was the free delivery and a generous 10% discount. This level of customer care is rare to come by these days, and NorthShoes.co.uk has earned my loyalty. I can confidently say that this won't be a one-time purchase; I will definitely be returning for future footwear needs. Thank you, NorthShoes.co.uk, for providing such a seamless shopping experience!
N natty
567 days ago

A Seamless Shopping Experience: NorthShoes Delivered Perfection

My experience with northshoes.co.uk was nothing short of exceptional. The straightforward purchase process left me impressed with its simplicity and efficiency. Despite neither being cheap nor expensive, the quality of the items I purchased spoke for themselves, solidifying my trust in this brand. The seamless transaction and impeccable service truly make NorthShoes a recommended choice for hassle-free shopping!
A angela pownall
827 days ago

An Unmatched Experience: The Heartwarming Tale of North Shoes

Embarking on a quest for the perfect pair of boots led me to northshoes.co.uk, and what a journey it was! Nestled in the charming lands of Northumberland, I placed my order late one Thursday afternoon with fingers crossed for a timely arrival. Imagine my delight when, lo and behold, at 10 am the very next day, my coveted boots graced my doorstep. The epitome of efficiency and excellence, the North Shoes team left me in awe with their prompt delivery service. But the magic didn't stop there. Throughout the process, I was kept in the loop with regular updates, ensuring I knew exactly where my parcel was on its journey to me. This attention to detail and communication truly set North Shoes apart, turning a simple delivery into a delightful experience. And as if that wasn't enough, nestled within my package was a heartwarming thank you card, a gesture that truly warmed my heart. It's these personal touches that make all the difference and showcase the genuine care and appreciation North Shoes has for its customers. Needless to say, I've fallen head over heels for North Shoes and their exceptional service. They've earned not just a customer but a loyal fan. I can't wait for my next opportunity to indulge in their offerings, and my adored boots serve as a daily reminder of the seamless shopping experience they provide. Thank you, North Shoes, for going above and beyond!
L Lucy Scott
1012 days ago

North Shoes: The Epitome of Outstanding Customer Service

As a frequent online shopper, I've had my fair share of both positive and negative customer service experiences. However, my encounter with North Shoes has completely redefined what exceptional customer service truly means. After encountering an issue with my order, their team went above and beyond to ensure that a replacement pair of shoes was swiftly dispatched to my doorstep. The turnaround time was nothing short of impressive, and the seamless communication from their staff further solidified my trust in the brand. My visit to the Bourne shop only reinforced this sentiment, as the staff exuded unparalleled helpfulness and professionalism. The level of dedication demonstrated by North Shoes in rectifying a minor hiccup left me in awe. I am genuinely grateful for their unwavering commitment to customer satisfaction. Without a doubt, I wholeheartedly recommend North Shoes to anyone in search of not just stylish footwear, but a brand that prioritizes its customers above all else. Thank you, North Shoes, for setting the gold standard in customer service.
N Nick - MyConnect
1054 days ago

Walk in Style, Even Across Continents: My Unforgettable Experience with NorthShoes

As an avid online shopper, finding a reliable store like NorthShoes is an absolute gem. When I needed to send shoes to Australia amidst the chaos of the pandemic, NorthShoes exceeded all expectations. Not only did my order arrive in just 4 days, but the packaging was impeccable, showcasing their attention to detail and care for their products. Their exceptional communication throughout the process made me feel valued as a customer. Without a doubt, I have found my go-to store for all things footwear. Thank you, NorthShoes, for making my shopping experience a delightful one every time.
I Irene Harris
1256 days ago

Exceptional Service Beyond Expectations

Sharing my experience with northshoes.co.uk brings me immense joy as I reflect on the outstanding service I received. Upon purchasing a pair of Paul Green hi-top trainers, the speedy delivery left me in awe. Within just a day, the package arrived at my doorstep, surpassing all my expectations. The efficiency and promptness displayed by the team at North Shoes truly set a new standard for customer service excellence. Their dedication to ensuring customer satisfaction is commendable and deserves recognition. It's rare to encounter such seamless and efficient service, making this experience truly memorable. Not only was I impressed by the swift delivery, but the quality of the product itself exceeded my expectations. The Paul Green hi-top trainers were even more stylish and comfortable in person, further solidifying my satisfaction with the purchase. My heartfelt gratitude goes out to the team at northshoes.co.uk for going above and beyond to deliver exceptional service. This experience has not only left me delighted with my new trainers but also instilled a sense of loyalty towards this remarkable company. I wholeheartedly recommend North Shoes to anyone in search of top-notch products coupled with unparalleled service.
H honestreviews
1327 days ago

I known as their 0845 quantity that’s…

My evaluation for northshoes.co.uk I known as their 0845 quantity that's marketed on their web site all day however was despatched ceaselessly to the reply telephone. Electronic mail to gross sales was unreplied. Anyway lastly managed to talk to somebody by calling certainly one of their retailers and accidentally the boss picked up the decision. I believed he most likely wish to know this downside as a result of it is after all affecting his prospects (and enterprise consequently) so I instructed him how troublesome i as a buyer had skilled. However guess what? He isn't , even mentioned, "you'll be able to't expecct us to get again to you instantly." Oh nicely, you do not deserve my time, nor my cash
H Hungry Bear
1331 days ago

Walking on Cloud Nine with NORTHSHOES!

I couldn't agree more with Rob from London! My experience with northshoes.co.uk and their collection of Josef Seibel shoes has been nothing short of extraordinary. The moment I placed my order, I was impressed by their seamless process and prompt dispatch. As someone who values quality and affordability, I found their shoes to be top-class and worth every penny. What truly set NorthShoes apart was their exceptional communication throughout the entire process. From confirming my order to tracking my delivery, they kept me informed every step of the way. It's this attention to detail and dedication to customer satisfaction that makes me wholeheartedly endorse NorthShoes. If you're in search of stylish and comfortable footwear that doesn't break the bank, look no further than NorthShoes. Trust me; you won't be disappointed. Join me and Rob in stepping out in style with NorthShoes - you'll thank us later! Warm regards, A Satisfied Customer
M MARY
1419 days ago

Unparalleled Service and Lightning-Fast Delivery – A True Delight

When I stumbled upon NorthShoes.co.uk, little did I know I was in for a phenomenal experience. I decided to order sandals, and within just half an hour, I received an email confirming that my order had been swiftly dispatched. The efficiency and speed of their service truly blew me away. This online store is a gem in the world of e-commerce, where exceptional customer service is a rare find. The seamless transaction process, coupled with their prompt communication, made every step a breeze. The prices offered were incredibly competitive, making it a win-win situation for me. I cannot recommend NorthShoes.co.uk highly enough. If you value efficiency, transparency, and top-notch communication, this is the place to be. My experience with them was nothing short of fantastic, and I will undoubtedly be a returning customer. Thank you, NorthShoes, for setting the bar high in the online shopping realm.
D David Hutchings
1430 days ago

Exemplary Service and Quick Refunds – A Genuine Testimonial for Northshoes.co.uk

Let me start by saying that the service at northshoes.co.uk truly impressed me. I recently ordered a pair of sandals from them, and despite the quick delivery and competitive pricing, the sandals unfortunately didn't fit me well. This led to my decision to return them. While the return process itself was smooth, the hiccup arose when it came to inquiring about my refund. I noticed that to contact them, an 0845 number was advertised, which would incur additional charges. Naturally, this was frustrating. After trying other numbers with no success, I eventually managed to find a non-costly alternative, an 01 number, and got in touch with the right person promptly. Although the initial communication hurdle left me a bit miffed, the team's handling of my refund was swift and efficient. I firmly believe that customers should not have to bear extra costs just to voice their concerns or complaints to a company. Despite this minor inconvenience, the overall experience with northshoes.co.uk was positive, thanks to their fast refunds and customer-focused approach. I appreciate their dedication to resolving issues promptly and ensuring customer satisfaction.
S Stewg
2009 days ago

Redefining Exceptional Customer Service: A Regrettable Incident at North Shoes

As a shopper who values transparency and reliability, my recent encounter with North Shoes left a bitter taste in my mouth. All I wanted was a simple pair of boots for £125, but what ensued was a series of disappointments and frustrations that I never saw coming. The ordeal began when my eagerly anticipated purchase failed to materialize within the expected timeframe. Concerned, I diligently reached out to the courier, armed with the tracking number provided. To my dismay, I discovered that the coverage for the delivery service capped at a mere £50, a fact that caught me off guard and left me feeling vulnerable. Seeking resolution, I turned to North Shoes through the auction site's messaging platform, hoping for understanding and assistance. Instead, I was met with resistance and defensiveness from a representative who seemed indifferent to the gravity of my situation. Our exchanges quickly descended into a futile cycle of arguments, with little regard for my mounting frustration and genuine concerns. Despite my earnest efforts to engage constructively with the company, I found myself hitting a brick wall of unhelpfulness and discord. In the end, the lack of empathy and meaningful resolution from North Shoes only solidified my decision to steer clear of future transactions with them. Reflecting on this disappointing experience, I am saddened to say that I cannot, in good conscience, recommend North Shoes to fellow shoppers. The inadequacies in their shipping methods, compounded by the dismissive handling of customer concerns, have truly left me disheartened. As I bid farewell to any further dealings with this company, I urge others to proceed with caution and prioritize businesses that uphold the values of integrity and genuine customer care.

Introduction

Northshoes.co.uk is an online retailer specializing in premium footwear for men and women. With a wide range of brands and styles to choose from, the website offers customers a convenient and hassle-free shopping experience. In this editorial review, we will delve into various aspects of North Shoes, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Extensive selection of premium footwear brands
  • Intuitive and easy-to-navigate website
  • Responsive and helpful customer service
  • High-quality products with a focus on durability and comfort
  • Flexible returns and exchange policy
  • Regular promotions and discounts for customers
Cons:
  • Some products may be higher-priced compared to other online retailers
  • Limited options for loyalty programs

User Experience

North Shoes provides a seamless user experience with its well-designed website. The layout is clean and organized, allowing users to easily find their desired products. The search functionality is robust and generates accurate results. Furthermore, the website is optimized for both desktop and mobile devices, ensuring a smooth browsing experience across different platforms.

Pricing and Value for Money

While some products on North Shoes may be relatively higher-priced compared to other online retailers, customers are paying for the exceptional quality and craftsmanship associated with premium footwear brands. The pricing reflects the value and durability of the products, making them a worthwhile investment.

Customer Service

North Shoes offers exemplary customer service, with a team that is responsive, knowledgeable, and helpful. Customers can reach out for assistance through various channels, including phone, email, and live chat. The staff is well-trained and strives to resolve any issues or inquiries promptly, ensuring a positive shopping experience.

Product Quality and Selection

North Shoes prides itself on offering high-quality footwear from renowned brands. Each product undergoes thorough quality checks to ensure that customers receive durable and comfortable shoes. The extensive selection encompasses a variety of styles, ranging from casual to formal, catering to diverse preferences and occasions.

Website Usability

The website's usability is exceptional, featuring a clean and modern design. The simple navigation menu allows users to browse through categories effortlessly, while product pages provide detailed information, including size charts and customer reviews. The checkout process is streamlined, minimizing any potential frustration for customers.

Returns and Exchanges

North Shoes understands the importance of customer satisfaction and provides a flexible returns and exchange policy. If a product does not meet expectations, customers can request a return or exchange within a specified timeframe. The process is straightforward, and the company ensures a hassle-free resolution.

Promotions and Discounts

North Shoes regularly offers promotions and discounts to its customers. These may include seasonal sales, clearance events, or exclusive discounts for newsletter subscribers. By taking advantage of these offers, customers can enjoy savings on premium footwear without compromising on quality.

Reputation

North Shoes has built a solid reputation as a trusted online retailer of premium footwear. With positive customer reviews and testimonials, the company has gained recognition for its commitment to quality, excellent customer service, and reliable delivery. Customers can shop with confidence, knowing they are purchasing from a reputable and trustworthy retailer.

Payment Options

North Shoes accepts various payment options to cater to different customer preferences. These include major credit and debit cards, as well as secure online payment gateways such as PayPal. The checkout process is secure, protecting customers' personal and financial information.

Loyalty Programs

While North Shoes may have limited options for loyalty programs, customers can still benefit from regular promotions, discounts, and exclusive offers. By subscribing to the newsletter, customers can stay updated on the latest deals and promotions, maximizing their value for money.

Customer Reviews

Customer reviews play a significant role in North Shoes' reputation and serve as a valuable source of feedback for potential buyers. The website prominently displays customer reviews, allowing shoppers to make informed decisions based on the experiences and opinions of others.

Community Involvement

North Shoes actively engages with its community through various initiatives. The company supports charitable causes and participates in events that promote wellness and active lifestyles. By fostering community involvement, North Shoes establishes itself as a socially responsible brand.

Shipping and Costs

North Shoes provides reliable shipping services, delivering products within a reasonable timeframe. The website offers detailed information regarding shipping options, costs, and estimated delivery times. Although shipping costs may vary depending on the destination and order value, customers can expect fair and transparent pricing. In conclusion, Northshoes.co.uk offers a premium selection of footwear with a focus on quality, comfort, and durability. The website provides a seamless user experience, supported by responsive customer service and a flexible returns policy. While pricing may be higher compared to some other retailers, customers can be confident in the value for money provided by the exceptional product quality. North Shoes' reputation, variety of payment options, and active community involvement contribute to its overall appeal. Whether customers are seeking casual sneakers or formal dress shoes, North Shoes is a reliable and trusted destination for premium footwear.