Northshorecare Reviews

Voted Good (4/5)

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20 Reviews

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In the Home Health Care Service category

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10% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
75% users rated Excellent
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V Val Taylor
331 days ago

Life-Changing Incontinence Products – An Honest Review

Let me start by saying that my journey with incontinence has not been an easy one. I have tried numerous products, hoping to find one that would give me the comfort and confidence I desperately needed. That's when I stumbled upon NorthShore Care Supply. I decided to order some pull-up underwear and booster samples from their website, and I must admit, my initial experience was not what I expected. The products didn't hold up well during the night, especially since I am a side sleeper. I faced leakage issues, causing discomfort and frustration. However, despite the initial setbacks, I must applaud NorthShore Care Supply for their outstanding customer service. They not only acknowledged my concerns but also went above and beyond to help me find a solution that worked for me. Their willingness to listen and assist truly set them apart. I appreciate the honesty in their product descriptions and the fact that they continuously strive to improve their offerings. While the initial experience may not have been perfect, the dedication and care shown by the team have won me over. If you are on a similar journey seeking reliable incontinence products, I highly recommend giving NorthShore Care Supply a chance. They may not be flawless, but their commitment to their customers makes all the difference. Thank you, NorthShore, for your ongoing support and understanding.
C customer
452 days ago

Transformed Comfort for an Unbeatable Experience with Northshorecare

From across the pond in the UK, my quest for the ultimate diaper/nappy led me to the enticing world of Northshore Supreme Plastic Backed Diapers. Eager to indulge, yet ready to pay the price for top quality, I embarked on my trial. As I slipped into one of these premium diapers, the initial touch of the plastic backing brought a sense of luxury and comfort, instantly setting a positive tone. The thickness of the material was just right, not too bulky or too thin, hitting the sweet spot for absorbency and ease of wear. But then, just as my hopes soared, a nagging disappointment crept in — the leg elastics. Or should I say, the lack thereof. These crucial components seemed to lack the elasticity needed, failing to hug my legs securely as expected. The missing stretch left a gap in the overall experience, overshadowing an otherwise promising product. I found myself yearning for a stronger grip, a snug fit that would elevate the entire wearing experience to perfection. In sharing this honest feedback, I hold onto a glimmer of hope that Northshorecare will take note and address this notable flaw. The potential for greatness is unmistakably present; a simple adjustment in the leg elastics could truly transform these diapers/nappies into an unrivaled choice in the market. While I realize the complexities involved in such enhancements, I can't help but express my genuine desire to witness positive changes that would benefit countless users seeking superior comfort and reliability. My order through the Diaper Minister website may have brought me to this pivotal moment of reflection, but it's the potential for transformation within Northshorecare's products that keeps my optimism alive. Here's to a future where every user can revel in the unmatched comfort and security of Northshore's offerings, where every wear brings joy and satisfaction beyond compare.
T Tyler Bold
479 days ago

Unparalleled Service and Delightful Surprises – A Customer’s Journey with NorthShore Care

Embarking on my journey with NorthShore Care has been nothing short of exceptional. The ease of navigation on their website, coupled with lightning-fast order processing, never fails to impress me. With each purchase, I am amazed by the prompt delivery that always arrives in pristine condition, showcasing their commitment to quality. What sets NorthShore Care apart is their attention to detail. Not only have they consistently met my needs, but they have also gone the extra mile by including unexpected extras in my orders. These small gestures may seem insignificant to some, but to me, they exemplify a company that truly values and appreciates its customers. I cannot help but express my gratitude for the impeccable service provided by NorthShore Care. Every interaction with them leaves me feeling valued and satisfied. I am beyond pleased with my experience and eagerly look forward to continuing this remarkable journey with a company that truly understands the essence of customer satisfaction. Kudos to the entire team for their outstanding work – keep shining!
D Darrel L
489 days ago

A Heartfelt Apology and Promise of Excellence

Reflecting on my recent experience with northshorecare.com, I must admit my initial feelings of frustration were overwhelming. However, as I look back, I want to share a different perspective. Receiving an open adult diaper brochure along with my package was certainly not the seamless experience I had hoped for. The lack of discretion left me feeling exposed and inconvenienced, especially considering my plans to sell my house. It seemed like an insurmountable obstacle at the time, thanks to what appeared to be a glaring oversight on the part of the delivery service. Yet, as I reached out to address the issue, I was met with a genuine apology and a commitment to rectify the situation from the team at northshorecare.com. Their understanding and responsiveness were truly commendable. They listened to my concerns attentively and reassured me that such occurrences are not reflective of their usual standards of service. Moving forward, I plan to give northshorecare.com another chance, confident in their dedication to ensuring a more discreet and professional delivery process. As a customer, feeling heard and valued is of utmost importance, and I believe that this incident has prompted positive change within their operations. I appreciate the opportunity to share this updated perspective, and I am hopeful that my future interactions with northshorecare.com will only reinforce their commitment to excellence. Thank you for your understanding and for prioritizing customer satisfaction above all else.
O Ophelia
953 days ago

Empathy Reigns at NorthShore Care

My experience with northshorecare.com has been transformative. As someone with unique needs due to a disability requiring incontinence products, I reached out for a free sample. Initially, I was disheartened to learn that samples were only provided after a purchase. However, what followed changed my perspective completely. The team at NorthShore Care went above and beyond to understand my situation, showing genuine care and empathy. Not only did they help me select the right products, but they also provided personalized recommendations for my needs. The products I received were of top-notch quality, offering me the comfort and security I had long been searching for. Their exceptional customer service transformed my outlook on the brand entirely. I have found a company that not only delivers on its promise of premium products but also values its customers' well-being above all. Thank you, NorthShore Care, for restoring my faith in compassionate and customer-centric businesses.
B Brett B
974 days ago

Life-Changing Quality and Affordable Care

As a loyal customer of northshorecare.com, I cannot emphasize enough how life-changing their incontinence products have been for me. At first, I was hesitant due to the prices, thinking they were steep compared to supermarket brands. However, the exceptional quality and absorbency of their products meant I needed less, saving me money in the long run. Not only did I experience fewer skin issues and leaks, but the overall comfort and reliability were unparalleled. Moreover, their customer service team is top-notch, providing quick and efficient assistance whenever needed. NorthShore Care Supply truly goes above and beyond to provide affordable and high-quality care, making them a company I wholeheartedly recommend without a doubt.
R Rich
1211 days ago

Restful Nights Found: A Testimonial for Northshore Medical

Having experimented with numerous overnight diaper options, my search for the perfect fit led me to northshorecare.com. Among the array of choices, the Mega Max and Air Supreme products truly stood out. While it may be tempting to opt for a more budget-friendly alternative, the peace of mind these top-tier diapers provide is incomparable. Waking up to dry sheets is a small luxury that makes a world of difference. Thank you, Northshore Medical, for ensuring restful nights and leak-free mornings!
D dl
1497 days ago

Customer Service Strives for Excellence at North Shore Care: A Testimonial of Unwavering Quality

As a frequent shopper at North Shore Care, I can confidently attest that their Customer Service Representatives embody excellence. The dedication and care they extend to customers truly set them apart in the realm of product satisfaction. Not only does North Shore Care deliver top-notch products, but they also ensure unparalleled customer satisfaction – a rare gem in today's business landscape. For those who prioritize quality above all else, North Shore Care is the ultimate destination. Their commitment to guaranteeing a superior product experience resonates deeply with me. Every interaction with their Customer Service team solidifies my trust in their brand and reinforces the assurance that I am investing in a reliable and high-quality product. If you value your time and money, opting for a brand like North Shore Care is a no-brainer. Their dedication to providing secure and trustworthy products is unwavering. On the flip side, if subpar products and wasted resources are your cup of tea, then perhaps North Shore Care isn't the right fit for you. But for discerning customers who seek top-notch quality and service, North Shore Care shines brightly as a beacon of excellence. In my book, North Shore Care undoubtedly deserves a stellar 10-star rating. Thank you, North Shore Care, for consistently exceeding expectations and setting the bar high in the realm of customer satisfaction and product quality.
J Jonathan Mason
1504 days ago

Forever Grateful to Northshore: A Customer’s Lifesaver

Overflowing with gratitude for Northshorecare.com! Let me paint a vivid picture of why this brand is an absolute game-changer in the world of adult diapers. The unparalleled care and empathy exhibited by the staff at Northshore is beyond compare – truly a rare gem in the realm of customer service. The adult diapers offered by Northshore are not just products; they are a lifeline. From unparalleled absorption to unrivaled comfort, these diapers have redefined my standards. The peace of mind they bring is truly priceless. Placing an order with Northshore is not merely a transaction; it’s an experience of being valued and prioritized. The level of dedication and professionalism displayed by this company sets a benchmark that others can only dream of reaching. Northshore, you have not just gained a customer; you have earned a loyal advocate. Thank you for being a beacon of excellence in a world where true care and quality often feel like a distant memory. You are, without a doubt, the best in the business.
C Chris
1594 days ago

Unparalleled Quality and Service Beyond Expectations

I can't help but share my amazing experience with NorthShore Care. The way they handled my queries on their chat window was prompt and efficient, leaving me super impressed. Having tried numerous other brands, I was blown away by the unmatched wicking ability of their MegaMax and Supreme Lite samples they included. The cost was also a pleasant surprise compared to other suppliers, and their fast and discreet shipping was the cherry on top. To top it off, I placed an order in the evening, only to wake up to the delightful news that it was already on the delivery truck just five miles away. Absolutely unreal! NorthShore Care has set a new benchmark for quality and service that is truly beyond compare.
T Thomas
1701 days ago

Empathy and Excellence: A Tribute to Northshore Care

Emanating warmth and compassion, Northshore Care epitomizes customer care at its finest. Their team goes above and beyond, not just selling products but truly understanding and addressing individual needs. The genuine assistance provided is like a beacon of light, guiding customers to the perfect solution, ensuring comfort and confidence. One outstanding feature is their willingness to send samples, demonstrating a commitment to finding the ideal fit without any financial burden. Such a gesture not only showcases their confidence in their products but also highlights their genuine care for customer satisfaction. Moreover, the quality of their in-house products speaks volumes. Every item exudes excellence, promising reliability and comfort, instilling a sense of security in those facing the challenges of incontinence. Navigating the sensitive topic of incontinence can be daunting, yet Northshore Care's team rises above this discomfort, creating a safe and understanding space for discussions. They embody empathy, erasing any trace of embarrassment and replacing it with unwavering support and professionalism. In conclusion, Northshore Care isn't just a website; it's a lifeline for those in need. Their exceptional service, top-notch products, and unwavering support make them the epitome of excellence in the incontinence care industry. Thank you, Northshore Care, for making a difference in the lives of many.
S Steve Franz
1709 days ago

Unmatched Comfort and Confidence: Megamax Briefs Exceed Expectations

As a longtime user of Megamax briefs, I am thrilled to share my glowing review of the exceptional product offered by North Shore. These briefs have truly changed the game for me in managing my incontinence. After searching for the perfect solution for over a year and a half, I can confidently say that Megamax briefs stand out as the best in fit, comfort, and absorbency. Unlike other products I've tried in the past, Megamax briefs provide me with unparalleled peace of mind. The level of absorbency and reliability they offer is unmatched, giving me the assurance that I will remain dry and comfortable throughout the night. Thanks to these briefs, I have experienced zero leaks – a testament to their quality and effectiveness. I have full trust in North Shore for consistently delivering top-notch products that cater to my specific needs. My loyalty to this brand is unwavering, and I am grateful for the confidence and comfort that Megamax briefs have brought into my life. Thank you, North Shore, for providing a solution that not only meets but exceeds my expectations. Your commitment to customer satisfaction is truly commendable. 😊
S S.H.
1714 days ago

Transformed by Megamax: A Game-Changer for College Life

Embarking on my journey through college, budget constraints weighed heavy on my mind until I discovered Megamax from northshorecare.com. The sheer affordability combined with unmatched absorbency and snug fit instantly won me over. Unlike other XL options that often feel constricting, the extra length and generous wing width of Megamax provided a sense of comfort and confidence I never thought possible. This product not only saved me money but also transformed my daily routine, making it a vital companion through hectic college days. Megamax is more than just a product; it's now a trusted favorite that has truly changed the game for me.
D David
1715 days ago

Unmatched Comfort and Fit: A Genuine Confidry 24/7 Diapers Review

As a seasoned diaper user, I have tried numerous brands and sizes, always aiming for the perfect combination of comfort and fit. It wasn't until I came across Confidry 24/7 diapers on northshorecare.com that I finally found exactly what I was searching for. Despite typically wearing large sizes, I decided to give the medium a try, and I was pleasantly surprised by how well they fit – better than any other brand I have tried before. These diapers are not only thick and absorbent but also unbelievably comfortable, making them my go-to choice from now on. Thank you, Confidry 24/7, for truly understanding the needs of your customers and delivering top-notch quality products.
M Meg
1722 days ago

Life-Saving Diapers and Exceptional Service

Northshorecare.com has been a true blessing during a challenging time for our family. When my father required nursing home care and developed a severe rash, finding the right diapers became a top priority. Despite my initial hesitation and confusion, the exceptional customer service at Northshorecare.com, especially Janet, changed everything. Janet's kindness and willingness to go above and beyond by sending a box full of samples truly touched my heart. Upon receiving the samples, my expectations were surpassed. The quality of the diapers was unparalleled, providing comfort and protection beyond measure. These diapers not only prevented further irritation but also improved my father's overall well-being. The difference in quality between these diapers and our previous ones was significant, highlighting the exceptional standards upheld by Northshorecare.com. The care and consideration exhibited by Janet and the entire team at Northshorecare.com have left a lasting impression on me. Their dedication to customer satisfaction and product excellence are truly commendable. I am forever grateful for their support during a challenging time. Thank you, Northshorecare.com, for not only providing life-saving diapers but also for delivering exceptional service that goes above and beyond.

Introduction:

NorthShore is a well-established online store that specializes in high-quality incontinence products for people of all ages. With over 30 years of experience in the industry, they have created a reputation for themselves as a reliable and trustworthy supplier of incontinence supplies. NorthShore is committed to providing comfort, dignity, and confidence to individuals dealing with incontinence issues.

Pros:

  • Extensive product selection
  • High-quality incontinence products
  • Discrete packaging and fast shipping
  • Competitive pricing
  • Responsive customer service

Cons:

  • Website layout can feel overwhelming for new users
  • Some products may be more expensive compared to competitors

User Experience:

NorthShore's website offers a user-friendly experience with a comprehensive product categorization that allows customers to easily find the products they need. The search functionality is highly efficient, ensuring quick access to specific items. However, the extensive product selection and information may overwhelm newcomers to the website.

Pricing and Value for Money:

While NorthShore's prices may not always be the lowest in the market, they provide excellent value for money. The company focuses on delivering high-quality products that are worth the investment. Their commitment to quality ensures that customers receive durable and effective incontinence supplies that meet their needs.

Customer Service:

NorthShore is known for its exceptional customer service. Their team is responsive and knowledgeable, providing prompt assistance to customers' inquiries and concerns. Whether through phone, email, or live chat, NorthShore's customer service representatives go the extra mile to ensure a positive experience for their customers.

Product Quality and Selection:

NorthShore offers a wide range of incontinence products, including adult diapers, underwear, pads, and bed pads. The products are of excellent quality, designed to provide maximum comfort, absorbency, and leak protection. Customers can choose from various sizes and absorbency levels, catering to individual needs and preferences.

Website Usability:

The NorthShore website is easy to navigate, providing clear product descriptions, images, and customer reviews. The shopping cart and checkout process are straightforward, ensuring a seamless purchasing experience. However, the vast selection of products can sometimes make browsing overwhelming, especially for new users.

Returns and Exchanges:

NorthShore has a hassle-free return policy. Customers can return products within 45 days of purchase if they are unsatisfied or if the product is defective. The company provides prepaid return shipping labels, making the return process convenient and cost-effective for the customer.

Promotions and Discounts:

NorthShore frequently offers promotions and discounts on their website. Customers can find regular deals on selected products, bulk discounts, and even free samples, allowing them to try new products before making larger purchases. Subscribing to their newsletter ensures access to exclusive discounts and sales.

Reputation:

NorthShore has built a strong reputation in the incontinence product industry by consistently delivering high-quality products and exceptional customer service. They prioritize customer satisfaction and have received numerous positive reviews and testimonials from satisfied customers.

Payment Options:

NorthShore accepts various payment methods, including major credit cards, PayPal, and Amazon Pay. This flexibility allows customers to choose a payment option that suits their preferences and ensures a secure and convenient transaction process.

Loyalty Programs:

Currently, NorthShore does not offer a loyalty program. However, their regular promotions and discounts provide opportunities for customers to save on their purchases.

Customer Reviews:

Customers consistently praise NorthShore for their reliable products, discreet shipping, and outstanding customer service. Positive reviews highlight the company's commitment to quality and how their products have improved the quality of life for those dealing with incontinence.

Community Involvement:

NorthShore actively participates in community involvement programs, sponsoring events and organizations that raise awareness about incontinence issues. Through their commitment to community involvement, they strive to reduce stigma and provide support to individuals facing incontinence challenges.

Shipping and Costs:

NorthShore offers fast shipping options, ensuring products are delivered promptly and discreetly. Shipping costs vary based on the order total, but free shipping options are available for larger orders. Overall, the shipping costs are reasonable and reflect the convenience and reliability of their delivery service.

In summary, NorthShore stands out as a trusted provider of high-quality incontinence products. Their extensive selection, commitment to customer satisfaction, reliable shipping, and exceptional customer service make them a top choice for individuals seeking comfort, confidence, and dignity in managing their incontinence needs.