Users Voice for Notino

20% users rated Terrible
0% users rated Poor
1% users rated Average
1% users rated Very Good
78% users rated Excellent
Pie Chart Review Representation for Notino
Notino Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Sep 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3 1.4 3.7 4.5 5 5
Oct 2022 5 1 2.5 3.6 4.4 1
Nov 2022 3.6 5 3 4.4 4.5 5
Dec 2022 5 2.2 5 5 5 5
Mar 2023 5 5 5 4.1 3.7 2
Line Chart for Rating of peer stores

notino.fr

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rakuten.com

greenmangaming.com

notino.bg

amiclubwear.com

Detailed Notino Review by

Introduction

Notino.fr is an online retailer that offers a wide range of cosmetic products at competitive prices. The company has a large selection of products that caters to the needs of both women and men. They have been in the market for a few years now and have gained a reputation for offering quality beauty products.

Pros and Cons

Pros:
  • Huge variety of beauty products available
  • Easy to navigate website
  • Competitive pricing
  • Frequent promotional discounts
  • Excellent customer service
Cons:
  • Limited payment options
  • Long shipping times
  • Product quality not always consistent

User Experience

Notino.fr offers a pleasant user experience, and the website is easy to navigate. Customers can easily find the products they are looking for, and the product pages are informative and offer a good amount of detail. The site also features customer reviews, which can be helpful in making purchasing decisions.

Pricing and Value for Money

Notino.fr offers competitive pricing when compared to other retailers in the market. They also have frequent promotional discounts that make their products even more affordable. The value for money of their products is good, as they offer quality products at affordable prices.

Alternatives

Some alternatives to Notino.fr include Sephora, Lookfantastic, and Feelunique. These retailers offer a similar product range to Notino, but their pricing and promotions may differ.

Customer Service

Notino.fr offers excellent customer service. They have a responsive customer support team that is quick to address any issues or concerns. They also have a comprehensive FAQ section on their website that can be helpful in resolving queries.

Product Quality and Selection

Notino.fr has a wide range of products available of varying quality. Some products are of high quality, while others may not meet expectations. They offer a broad selection of products, including cosmetics, fragrances, and skincare.

Website Usability

The website is easy to use and navigate. It has a clean design and is well-organized, making it easy for customers to find and purchase products.

Returns and Exchanges

Notino.fr has a comprehensive returns and exchange policy. Customers have 90 days to return or exchange products that are unopened and in their original packaging.

Promotions and Discounts

Notino.fr frequently offers promotions and discounts on their products. Customers can save up to 50% on selected products during these promotions.

Reputation

Notino.fr has a good reputation for offering quality beauty products at affordable prices. They have a loyal customer base and a good track record of delivering products on time.

Payment Options

Notino.fr accepts payment through major credit and debit cards. They also accept payments through PayPal.

Loyalty Programs

Notino.fr does not have a loyalty program currently in place.

Customer Reviews

The website features customer reviews, which can be helpful in making purchasing decisions. Customers can leave their feedback on the product pages, and the reviews are generally positive.

Community Involvement

Notino.fr does not have any notable community involvement initiatives.

Shipping and Costs

Notino.fr offers free shipping on orders over €75. For orders under €75, shipping costs vary depending on the country of delivery. Shipping times can vary, and delivery times can take up to 10 days. In conclusion, Notino.fr offers a large selection of beauty products at competitive prices. The website is easy to use, and the customer service is excellent. They have a good reputation for offering quality products and timely delivery. However, their payment options are limited, and shipping times can be long. Overall, Notino.fr is a reliable retailer for beauty products, and their products offer good value for money.

Notino Recent User Reviews

User Rating

5 stars

56

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Reviewer Name: JULIA

Review Submission Date: 2022-12-02

Review Title: I recommend it
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Review Description: Everything on point. Great products and originale

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Reviewer Name: Ewelina Przybylowicz

Review Submission Date: 2022-11-23

Review Title: Good
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Review Description: Good, underestimated retailer.

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Reviewer Name: sandy babe

Review Submission Date: 2022-11-12

Review Title: Awesome service !!
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Review Description: Awesome service !!! Really very good.Rapide et agréable !Avec beaucoup d’avantage promo??.Truly Amazing.

👤

Reviewer Name: Donald Specter

Review Submission Date: 2022-10-22

Review Title: No communication,i contacted them cuz I…
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Review Description: No communication,i contacted them cuz I did receive my items and it's been a week and no one is answering just to find the contact u should dig in the website cuz the main email not working

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Reviewer Name: Richard STROVER

Review Submission Date: 2022-07-30

Review Title: I was not able to enter my UK address…
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Review Description: I was not able to enter my UK address fully in sender information as the post code would only take French formatted post code

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Reviewer Name: jeanne bridgforth

Review Submission Date: 2022-07-04

Review Title: You do not accept US credit cards!!!
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Review Description: You do not accept US credit cards!!!

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Reviewer Name: Virginie Boudon

Review Submission Date: 2022-06-18

Review Title: Site simple d utilisation
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Review Description: Site simple d utilisation

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Reviewer Name: Hilary King

Review Submission Date: 2022-05-06

Review Title: First order
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Review Description: Just ordered. Was easy ordering. Delivery dates quick too.

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Reviewer Name: Sanjida Najnin

Review Submission Date: 2022-04-29

Review Title: Very good service
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Review Description: Authentic, reliable and fast delivery

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Reviewer Name: Kiki

Review Submission Date: 2022-04-29

Review Title: My first order was either undelivered…
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Review Description: My first order was either undelivered or stolen by the delivery company. However, Notino stepped in to ensure that my first shopping experience with them ended on a positive note. They offered to resend my complete order at no cost to me! And their customer service was nothing like I've experienced in France. I'm very satisfied with my shopping experience, the way and speed at which they handled the issue and highly recommend Notino!

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