Users Voice for Notino

9% users rated Terrible
3% users rated Poor
3% users rated Average
3% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Notino
Notino Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Notino Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 28 Jan 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 5 1 4.8 4.4 3.9
Oct 2022 4 4.4 1 4.3 4.6 4.7
Nov 2022 4.1 4.5 1 2.4 4.2 3.8
Dec 2022 5 5 5 5 5 5
Mar 2023 3.8 3.7 1 1.7 3.6 4.2
Line Chart for Rating of peer stores

notino.lt

notino.bg

gearbest.com

lookfantastic.com

mahabis.com

everyplate.com

Detailed Notino Review by

Introduction

Notino.lt is an online retailer that offers a wide selection of beauty and healthcare products. The company was founded in 2004 and has since grown to become a popular destination for customers looking for high-quality products at competitive prices. The store has an inventory of over 30,000 items, including skincare, makeup, fragrance, hair care, and body care products.

Pros and Cons

Pros:
  • Large selection of products
  • Competitive pricing
  • Easy-to-shop website
  • Fast shipping and delivery
  • Customer loyalty program
Cons:
  • No free shipping unless the order exceeds a certain amount
  • No physical store locations

User Experience

The notino.lt website is user-friendly and easy to navigate. Customers can search for products by category, brand, or price. The website also offers product recommendations and reviews, making it easy for customers to find the right product for their needs. The checkout process is straightforward, and customers can track their order status online.

Pricing and Value for Money

Notino.lt offers competitive pricing on a wide range of products. Shoppers can often find products at prices lower than other retailers. In addition, the store offers frequent promotions and discounts, allowing customers to save even more money. While the store doesn't offer free shipping unless the order exceeds a certain amount, the shipping costs are relatively low.

Alternatives

Alternatives to notino.lt include other online beauty retailers such as Sephora and Ulta. Sephora offers a similar selection of products, but their pricing tends to be higher than notino.lt. Ulta offers a wide range of products at competitive prices, but their selection isn't as extensive as notino.lt.

Customer Service

Notino.lt offers customer support via email or phone. Customers can contact the store with questions or concerns about their orders, and the customer service team is responsive and helpful. The store also has a FAQ section on their website, which answers common questions about orders, returns, and shipping.

Product Quality and Selection

The quality of the products at notino.lt is high, with many well-known and trusted brands available. The store offers a broad selection of skincare, makeup, fragrance, hair care, and body care products, catering to a range of needs and preferences.

Website Usability

The notino.lt website is easy to use, with clear categories and navigation. Customers can filter their searches by brand, price, and other criteria, and the website also offers product recommendations and reviews. The checkout process is straightforward, with the option of paying through various payment methods.

Returns and Exchanges

Notino.lt offers a hassle-free returns and exchange policy. Customers can return their products within 60 days of purchase, provided that the products are in their original condition. The store also offers free returns for defective or damaged products.

Promotions and Discounts

Notino.lt regularly offers promotions and discounts on a range of products. Customers can sign up for the store's newsletter to receive updates on sales and exclusive offers. The store also has a loyalty program, which rewards customers with points that can be redeemed for discounts on future purchases.

Reputation

Notino.lt has a good reputation among customers, with many positive reviews and testimonials. The store has a high rating on Trustpilot, with customers praising the quality of the products and the value for money. The store also has a strong social media presence, with a large following on Instagram and Facebook.

Payment Options

Notino.lt accepts payment through various payment methods, including credit cards, PayPal, and bank transfers.

Loyalty Programs

Notino.lt has a loyalty program called "Notino Club," which rewards customers with points for every purchase. The points can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews for notino.lt are largely positive, with many customers praising the quality of the products and the value for money. Customers also appreciate the store's promotions and discounts, as well as their relatively fast shipping and delivery times.

Community Involvement

Notino.lt doesn't have an official community involvement program, but the store does offer support to various charities and organizations. The store also contributes to environmental causes by reducing their packaging waste and promoting eco-friendly practices.

Shipping and Costs

Notino.lt offers fast and reliable shipping to customers in many countries. Shipping costs vary depending on the destination and the size of the order, but they are generally reasonable. The store also offers free shipping for orders over a certain amount.

Notino Recent User Reviews

User Rating

5 stars

42

👤

Reviewer Name: Olga Malikova

Review Submission Date: 2022-12-26

Review Title: The worst client service ever
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Notino promised to deliver order till Christmas if you order no later than 21th of December. I ordered on time presents for my family and I didn’t get anything! Can you imagine? No presents for my family during Christmas because of Notino fault!!!The worst company I’ve evere met!

👤

Reviewer Name: Simonas Vitkus

Review Submission Date: 2022-12-24

Review Title: Many quality products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Many quality products, bought parfum. Fast delivery.

👤

Reviewer Name: Lau

Review Submission Date: 2022-12-17

Review Title: Very fast delivery
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very fast delivery, very good prices!

👤

Reviewer Name: Evelina Aksion?ik

Review Submission Date: 2022-12-14

Review Title: Great variety of products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great variety of product, affordarble prices, quick delivery, amazing product! Will buy more & more! Thanks a lot!!!

👤

Reviewer Name: Anna

Review Submission Date: 2022-12-14

Review Title: Fresh cosmetic.I’m check data from…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Fresh cosmetic.I’m check data from manufactur.thank you so much.I’m you fan

👤

Reviewer Name: Karine Malyshkamanu

Review Submission Date: 2022-12-09

Review Title: Love it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Love it! fast delivery, products are original, price is surprise!

👤

Reviewer Name: lukas

Review Submission Date: 2022-12-07

Review Title: trashy page
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: How high were you to make this sh*ty page. everything is blank no detail, the stuff is not even aligned, as a studend i know i would do this better. (1600px )

👤

Reviewer Name: Greta

Review Submission Date: 2022-11-28

Review Title: Everything was great
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Everything was great. TBH, I even liked the reminders I got after I abandoned the cart for a while. The UI is seamless, I value that.

👤

Reviewer Name: Veronika

Review Submission Date: 2022-11-28

Review Title: i have received dry mascara.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: i have received dry mascara.The quality of the mascara is really poor, i would like a money refund/or change.

👤

Reviewer Name: Jurga

Review Submission Date: 2022-11-25

Review Title: Black friday sale is complete fake
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Black friday sale is complete fake. Was interested in an item, last week price was 40eu, this week, when you anounce black friday sale it costs 62eu and with a “special” black friday code it’s price is over 50eu… ? best black friday deal ever!! Ridiculous..

Related Categories