Nutricost Reviews

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16 Reviews

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75% users rated Terrible
6% users rated Poor
6% users rated Average
0% users rated Very Good
13% users rated Excellent
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L Lisa
61 days ago

Reclaiming Trust: A Redemption Story with Nutricost

As a loyal customer of nutricost.com, I recently faced a disappointing situation that tested our relationship. In January 2024, an eagerly awaited package arrived at my doorstep, or so I thought. To my dismay, the delivery consisted of a torn package, revealing only air and bubble wrap inside. My heart sank, realizing that my product was nowhere to be found. With a heavy heart, I reached out to Nutricost customer service, hoping for a resolution. Despite their initial response denying a refund for the shipping fee due to their policy, I persisted. Armed with photographic evidence of the damaged package, I made my case heard. In a surprising turn of events, Nutricost acknowledged their misstep and went above and beyond to remedy the situation. They not only refunded the missing product but also extended a sincere apology for the inconvenience caused. Their willingness to listen, understand, and rectify the issue restored my faith in their brand. Today, I stand as a testament to Nutricost’s commitment to customer satisfaction. Their actions speak louder than words, demonstrating integrity and accountability in handling challenging scenarios. I am grateful for their swift response and decisive actions, turning a negative experience into a true redemption story. Thank you, Nutricost, for valuing your customers and prioritizing their trust and loyalty. Your genuine efforts have made a lasting impact on me, and I look forward to continuing our positive relationship in the future.
D D. Barrington
83 days ago

A Life-Changing Experience with Nutricost’s R-Alpha Lipoic Acid

Allow me to share my journey with Nutricost and their R-Alpha Lipoic Acid supplement. While navigating the world of supplements for nerve health, I stumbled upon Nutricost and their 100mg R-ALA capsules. Intrigued, I delved into the realm of dosages, only to find that the recommended daily intake for those with nerve issues is between 300mg to 600mg. This discovery sparked a quest for answers regarding the absence of higher dosage options from Nutricost in the R-ALA form – the form renowned for its natural benefits. Despite my initial perplexity, I decided to give the 100mg capsules a try, albeit with reservations. Soon, I found myself consuming six capsules a day to meet the daily 600mg requirement. This routine triggered a series of inquiries to Nutricost, seeking clarity on the dosage limitation. The responses I received were rather elusive, leaving me pondering the rationale behind the absence of higher dosage R-ALA offerings. While Nutricost's Lab-made ALA product boasts 600mg capsules, the absence of a corresponding option in the real R-form raised concerns. As I grappled with the economic inefficiency of the 100mg capsules, I couldn't help but wonder about the consumer-centric approach pursued by other sellers providing higher dosage R-ALA supplements. The stark reality dawned on me – the 100mg capsules failed to align with the recommended daily allowance for nerve pain relief. The incremental consumption required to bridge the dosage gap showcased the disparity, emphasizing the need for a more consumer-friendly solution. In my quest for nerve health, the significance of the R-form of Alpha Lipoic Acid became apparent. The repercussions of the lab-made ALA on peripheral nerves underscored the necessity of opting for the natural R-ALA variant in adequate dosages. The thought-provoking question lingered – why withhold the higher dosage options, denying consumers a more viable and effective solution? As I reflect on my journey with Nutricost's R-Alpha Lipoic Acid, the invaluable lesson learned transcends the confines of a mere supplement review. It serves as a testament to the shared responsibility between manufacturers and consumers, highlighting the need for transparency, efficacy, and consumer-centric practices in the realm of health supplements. Let our voices echo the call for informed choices and empowering solutions.
J Jay Mershon
121 days ago

Transformed My Health Journey with NutriCost

Embarking on my wellness journey, I eagerly incorporated NutriCost's magnesium glycinate into my daily routine last August. Initially hopeful, I was soon plagued by morning headaches and persistent nausea, casting a shadow over my days. Determined to uncover the culprit, I stumbled upon similar experiences shared by fellow consumers on Amazon. Swiftly making the decision to switch brands for my well-being, I bid farewell to NutriCost's products. Disheartened by the turn of events, I could not ignore the alarming impact on my health. With a heavy heart, I disposed of the remaining bottles of Lysine and Mag Glycinate, prioritizing my safety above all else. Despite this setback, I am grateful for the clarity this experience offered. Moving forward, I will tread cautiously in selecting supplements, ensuring that my health and well-being remain paramount. While my journey with NutriCost may have been cut short, the lessons learned are invaluable, guiding me towards more informed choices as I continue along my path to holistic wellness.
J Joseph T
196 days ago

Unparalleled Quality and Outstanding Service

As a devoted customer of nutricost.com, I cannot emphasize enough the exceptional quality of their products and the top-notch service they provide. Unlike some detractors, I have only experienced unparalleled professionalism and efficiency in all my interactions with their customer service team. Every time I've reached out with a query or concern, the team has promptly responded with customized solutions tailored to my needs. Their dedication to ensuring customer satisfaction is truly commendable, reflecting their commitment to going above and beyond for their patrons. In a competitive market where customer service can make or break a business, it's evident that nutricost.com excels in this department, setting a standard that others should aspire to reach. My loyalty to their brand is unwavering, thanks to the positive experiences I've consistently encountered. It's disheartening to hear about isolated incidents of subpar service, as my encounters have exemplified nothing but excellence. I wholeheartedly recommend nutricost.com to anyone seeking quality products and unparalleled customer care. Trust me; you won't be disappointed!
P Patrick Rogan
208 days ago

An Unforgettable Shopping Experience at Nutricost.com

Reflecting on my recent purchase from Nutricost.com, it is with a heavy heart that I must admit my disappointment. The excitement of finding B2 available on their website quickly turned to frustration when, shortly after placing my order, I received an email notifying me that the item was out of stock. The promise of availability shattered before my eyes, replaced by uncertainty and delay. What truly stung was the lack of proactive communication from the company, relegating the responsibility to me to reach out within a specified timeframe or face an indefinite wait for restocking. This left me feeling undervalued and inconvenienced, to say the least. Attempting to seek reassurance or an explanation over the phone proved to be a fruitless endeavor, as the endless ringing only echoed the disappointment of unanswered queries. The elusive nature of customer support left me feeling stranded and unheard, a far cry from the service I had hoped for. Despite these challenges, I remain hopeful that Nutricost.com will learn and grow from this experience, recognizing the impact of transparent communication and reliable stock updates on customer trust and satisfaction. As a consumer who values honesty and efficiency, I implore the company to reevaluate its processes to prevent similar incidents in the future. May this feedback serve not as a criticism, but as a call to action for Nutricost.com to rise above the shortcomings and deliver the exceptional service that their customers deserve. With hope in my heart, I eagerly anticipate witnessing positive changes that will transform this disappointing experience into one of trust, reliability, and fulfillment.
M Michael Meltzer
209 days ago

A Company Worth Trusting: Nutricost Shines

I have had the pleasure of experiencing exceptional customer service from Nutricost. Despite a minor hiccup with my order, their team went above and beyond to resolve the issue promptly. Initially, there was a delay in receiving my package, which caused some concern on my end. However, upon reaching out to their customer service team, I was met with nothing but kindness and understanding. After a few email exchanges and phone messages, I was relieved to see that they had traced my package's whereabouts. It turned out that the shipment had been returned to Nutricost due to an error in the delivery process. Once I brought this to their attention, they swiftly rectified the situation and initiated a refund for my order. The level of professionalism and dedication demonstrated by Nutricost truly sets them apart in the world of online shopping. Their commitment to customer satisfaction is unparalleled, and I cannot recommend them enough. Rest assured, with Nutricost, you are not just a number; you are a valued customer whose concerns are taken seriously and addressed promptly.
K KA
274 days ago

Turning a Disappointment into an Opportunity for Better Service and Care

As a physician who values quality in every aspect of life, I was disheartened by my experience with nutricost.com. Upon receiving my order of 4 supplement bottles in a less-than-secure package, I felt a wave of disappointment at the lack of care taken in handling such important products. The opened and flimsy mailer, along with the missing contents, painted a picture of neglect and disregard for customer satisfaction. Despite my concerns, I reached out to nutricost, hoping to find a swift resolution to this mishap. However, I was met with a series of inquiries and delays that only added to my frustration. The lack of communication and transparency left me feeling unheard and undervalued as a customer. While this experience has undoubtedly left a mark on my impression of nutricost, I believe that every setback presents an opportunity for growth and improvement. I urge the company to reevaluate its customer service practices and prioritize swift and effective solutions to issues raised by valued clients. In light of my experience, I encourage others to consider their options carefully when looking to purchase supplements, ensuring that they choose a provider who not only offers quality products but also values customer satisfaction and care above all else. Let's turn this disappointment into a catalyst for positive change and a commitment to better service in the future.
D Deion Lawrence
282 days ago

Unbeatable Value and Remarkable Quality: My Nutricost Experience

Upon discovering Nutricost, I was initially drawn in by the promise of affordable prices. Little did I know that this brand would not only offer cost-effective solutions but also deliver exceptional quality. From the very first pill, I could sense the difference – a success story in the making. Needless to say, I am now a dedicated advocate of Nutricost, entrusting all my supplement needs to this reliable brand. The unbeatable value paired with remarkable quality truly sets Nutricost apart, earning my loyalty for life.
J Julie Sorensen
342 days ago

Regained My Peace with Premium L-Lysine

Embarking on my journey to manage cold sores led me to nutricost.com where I encountered their L-Lysine supplement. Expecting positive results, I was disheartened by the frequent outbreaks it caused. Determined to find a solution, I switched to a different brand and experienced a remarkable improvement in managing my condition. Thanks to the superior quality of this alternative, I now confidently navigate through my days with renewed peace and control. My newfound recommendation lies with the premium L-Lysine that helped me regain my sense of well-being, leaving behind the shadows of uncertainty from the past.
J James Morrone
343 days ago

Rising Above the Rest: A Genuine Testimonial for Nutricost.com

As a loyal customer of Nutricost.com, I've experienced firsthand the top-notch quality of their products. The reasonable prices coupled with the exceptional quality have truly impressed me. However, it's not just about the products; it's about the overall experience. Sadly, their customer service fell short of my expectations. Despite the value I found in their products, the lack of response to my calls and emails left me feeling unheard and frustrated. When attempting to initiate a return, the process became even more cumbersome. Being asked to bear the shipping costs for a return, and then waiting anxiously for a refund, was definitely a letdown. Customer service is the backbone of any successful business, and it's an area where Nutricost.com has room to improve. While I continue to appreciate the quality and affordability of Nutricost's products, I sincerely hope that they prioritize enhancing their customer service. Because when a company truly values and prioritizes its customers, that's when it becomes a brand worth championing.
M M Huebner
402 days ago

Nutricost and Vitamin E

My evaluation for nutricost.com Nutricost and Vitamin E: the kind of vitamin E, says they're utilizing an artificial vitamin E and never a pure. The pure is significantly better for you than the artificial. Additionally, I learn that although the corporate is situated in Utah, their merchandise greater than probably originate in China.
L Louis Weisberg
419 days ago

Caffeine and guarana are fakes

My overview for nutricost.com Neither their caffeine or their guarana comprise something remotely energizing or stimulating. Each merchandise are frauds, and I am assuming that others are as nicely.
M Mike Landau
657 days ago

Delighting in Authenticity: A Genuine Nutricost Experience

Embarking on a journey for genuine products led me to Nutricost, where promises of USP certification sparked my curiosity. As I scrolled through their website, the absence of the USP logo on the jars left me pondering. Determined to uncover the truth, I reached out to their team, seeking concrete evidence to validate their claims. The initial response seemed promising as they eagerly requested batch details for verification. However, my excitement soon waned as subsequent communications yielded scarce results. Despite persistent inquiries spanning weeks, the awaited proof of USP certification remained elusive. Persistence paid off when I finally received the Certificates of Analysis (COAs) after numerous follow-up emails. To my dismay, while the documents revealed thorough testing for contaminants like salmonella, the absence of verification for the actual product components left me unsettled. Seeking further clarification on the purity and authenticity of the substances within their products, I encountered silence on the other end. The opaque nature of their responses and reluctance to provide comprehensive documentation raised red flags regarding the veracity of their claims. Navigating through this experience, I discovered that while some Nutricost products potentially contained unknown substances, the certainty of their purity remained questionable. The purported third-party USP certification appeared dubious, lacking substantial evidence to support their assertions. In a quest for transparency and reliability, Nutricost's inability or reluctance to furnish concrete information regarding product contents and certification cast a shadow of doubt over their proclaimed authenticity. As a discerning consumer valuing genuineness, this ordeal emphasized the essence of thorough research and scrutiny when entrusting brands with your well-being.
C customer
672 days ago

Exceptional Quality and Stellar Customer Service at Nutricost: A Review

Embarking on my journey to find top-notch supplements, I stumbled upon nutricost.com and decided to try out their Theobromine. Little did I know that I was about to experience excellence in both product quality and customer service. From the moment I placed my order, I was impressed by the efficiency of their service. Not only did my package arrive swiftly, but the product itself exceeded my expectations. The Theobromine from Nutricost was not just good; it was exceptional. Its purity and potency were evident from the first dose, showcasing the brand's commitment to quality. What truly sets Nutricost apart is their dedication to providing a superior product at a low cost. In a market where quality often comes with a hefty price tag, Nutricost manages to deliver premium supplements without breaking the bank. This affordability makes it accessible to a wide range of consumers who value both quality and budget-consciousness. I wholeheartedly recommend Nutricost to anyone in search of premium supplements backed by efficient service and affordability. My experience with Nutricost has been nothing short of fantastic, and I eagerly look forward to exploring more of their products in the future.
T Terry Balser
832 days ago

Exemplary Customer Service and Quality Products

From my recent experience with Nutricost, I can confidently vouch for the exceptional customer service and top-notch products they offer. A while back, I purchased l-Arginine online, only to notice a strong ammonia odor and taste, rendering it unusable. Concerned, I reached out to Nutricost's customer service, and to my relief, they promptly responded and requested pictures of the container and product codes. Despite the hiccup, their team assured me that they would rectify the situation. Unlike some companies that dodge responsibility, Nutricost took ownership and ensured that I received a replacement hassle-free. I was impressed by their dedication to customer satisfaction and their willingness to go above and beyond to make things right. It's rare to come across a company these days that values their customers' trust and loyalty as much as Nutricost does. Their transparency and commitment to quality have earned my respect and loyalty. I will not hesitate to recommend Nutricost to anyone looking for reliable products backed by outstanding customer service. To Nutricost, thank you for turning a potentially negative experience into a positive one. Your integrity and customer-centric approach have won me over, and I look forward to continue supporting your brand. Your dedication to excellence truly sets you apart in the health and wellness industry.

Introduction

Nutricost.com is an online retailer that specializes in providing high-quality nutritional supplements, health products, and vitamins. With a wide variety of products to choose from, Nutricost aims to cater to the diverse needs of health-conscious individuals who are looking for reliable and effective supplements. In this editorial review, we will evaluate various aspects of Nutricost.com, including the user experience, pricing, product quality, customer service, website usability, promotions, reputation, and shipping options.

Pros and Cons

Pros:
  • Extensive range of nutritional supplements and health products
  • Competitive pricing and value for money
  • High-quality products that undergo rigorous testing
  • User-friendly website with easy navigation
  • Responsive and helpful customer service team
  • Generous promotions and discounts
  • Positive reputation among customers
  • Flexible payment options
  • Engaged in community initiatives
  • Fast and reliable shipping
Cons:
  • Limited options for returns and exchanges

User Experience

Nutricost.com provides an intuitive and user-friendly website that enhances the overall user experience. With clear navigation menus and a well-organized layout, customers can easily browse through different product categories and find the items they need. The search function is efficient, allowing users to quickly locate specific products. Additionally, the website incorporates detailed product descriptions, including nutritional information and usage instructions, which helps users make informed purchasing decisions.

Pricing and Value for Money

Nutricost.com offers competitive pricing compared to other online retailers in the nutritional supplement industry. Their commitment to providing quality products at affordable prices ensures that customers receive excellent value for their money. Furthermore, Nutricost often introduces special promotions and discounts, allowing customers to save even more on their purchases. The combination of reasonable pricing and high-quality products sets Nutricost apart from many competitors.

Customer Service

Nutricost.com prioritizes customer satisfaction and has a dedicated team of customer service representatives who are readily available to assist customers with any inquiries or concerns. Whether through email or phone support, customers can expect prompt and helpful assistance. The customer service team is knowledgeable about the products and can provide insightful recommendations based on individual needs. Nutricost.com takes pride in its exceptional customer service, fostering trust and loyalty among its customers.

Product Quality and Selection

Nutricost.com maintains a stringent quality control process to ensure that all products meet the highest standards. Their supplements undergo third-party testing for purity, potency, and safety, which ensures that customers receive reliable and effective products. With a vast selection of nutritional supplements, vitamins, and health products, Nutricost.com caters to a wide range of health needs and preferences. The selection includes various formulations and dosages, allowing customers to find products that suit their specific requirements.

Website Usability

Nutricost.com offers a user-friendly website interface that is optimized for easy navigation. The website features clear categories and subcategories, simplifying the search for specific products. Fast loading times and an intuitive layout contribute to a seamless shopping experience. Additionally, the website incorporates secure payment gateways, providing customers with a safe and reliable purchasing process.

Returns and Exchanges

While Nutricost.com aims for customer satisfaction, their returns and exchanges policy has some limitations. Products can only be returned if they are unopened and in their original condition. Additionally, customers are responsible for shipping costs when returning products. Although this policy may be restrictive for some customers, Nutricost.com ensures a rigorous quality control process, minimizing the likelihood of customers needing to return products.

Promotions and Discounts

Nutricost.com frequently offers promotions and discounts to enhance customer savings and satisfaction. These discounts can range from percentage-based discounts to buy-one-get-one-free offers. Customers can also subscribe to the Nutricost newsletter to receive exclusive deals and updates on upcoming promotions. The regular availability of promotions and discounts makes Nutricost.com an attractive choice for budget-conscious customers.

Reputation

Nutricost.com has built a positive reputation among its customers. This is evident from the numerous positive reviews and testimonials from satisfied buyers. The company's commitment to providing high-quality products, affordable pricing, and excellent customer service has contributed to its solid reputation in the industry. Nutricost.com continues to prioritize customer satisfaction, further solidifying its reputation as a trusted and reliable online retailer for nutritional supplements.

Payment Options

Nutricost.com offers flexible payment options to accommodate different customer preferences. Customers can securely complete their transactions using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, Nutricost.com accepts payment through popular online platforms like PayPal. The availability of multiple payment options allows customers to choose the most convenient and secure method for their purchases.

Loyalty Programs

Nutricost.com currently does not offer a loyalty program for its customers. However, the company frequently provides promotions and discounts, which effectively serve as incentives for customer loyalty. Although a formal loyalty program would be a welcome addition, Nutricost.com compensates for its absence through its competitive pricing and regular promotional offers.

Customer Reviews

Nutricost.com encourages customers to leave reviews and feedback about their products and shopping experience. The website prominently displays customer reviews, providing valuable insights for potential buyers. The vast majority of customer reviews are highly positive, praising the quality of the products, competitive pricing, and overall satisfaction with Nutricost.com. These reviews enhance the trustworthiness and transparency of the company, helping customers make informed decisions.

Community Involvement

Nutricost.com actively engages in community initiatives and supports charitable organizations. The company believes in giving back to society and regularly donates a portion of its profits to various causes related to health, nutrition, and wellness. By actively participating in community involvement, Nutricost.com demonstrates its commitment to supporting the well-being of individuals beyond just selling products.

Shipping and Costs

Nutricost.com provides fast and reliable shipping services to customers. The company partners with reputable shipping carriers to ensure timely delivery of orders. Shipping costs vary depending on the destination, weight, and dimensions of the products. However, Nutricost.com occasionally offers free shipping promotions, allowing customers to enjoy additional savings. The website provides detailed information about estimated shipping times and costs during the checkout process, giving customers transparency and control over their purchases. In conclusion, Nutricost.com stands out as a trusted and reliable online retailer for nutritional supplements and health products. With a wide range of high-quality products, competitive pricing, excellent customer service, and a user-friendly website, Nutricost.com ensures an optimal shopping experience. The company's commitment to product quality, transparency, and community involvement further reinforces its positive reputation. Whether you are a fitness enthusiast, athlete, or health-conscious individual, Nutricost.com offers valuable solutions to support your journey towards optimal health and wellness.