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NYXI Gaming is an online retailer that specializes in gaming accessories and equipment. Stocking a wide array of products ranging from gaming mice, keyboards, headsets, and gaming chairs, NYXI Gaming is every gamer's one-stop-shop for high-quality gaming equipment. With an easy to navigate website, customers can easily find what they are looking for while enjoying amazing discounts and promotional offers.
Pros and Cons
Pros:
- Wide selection of gaming accessories and equipment
- Competitive prices and amazing promotions
- High-quality products
- User-friendly website
Cons:
- Limited payment options
- Moderate customer service
User Experience
NYXI Gaming's website is user-friendly and easy to navigate, with an aesthetically pleasing design. The website is also optimized for mobile devices, making it easy for customers to shop on the go. The checkout process is simple and straightforward, and customers can easily track their orders.
Pricing and Value for Money
NYXI Gaming offers competitive prices and amazing discounts on all their products. Furthermore, the company offers free shipping on orders above $50, making it cost-effective to shop on the site.
Alternatives
Alternative online gaming stores include Amazon, Best Buy, and Walmart.
Customer Service
NYXI Gaming has a customer service team that is available 24/7 to address customer inquiries and issues. While the customer service team is moderately helpful, there is room for improvement in the quality of support offered.
Product Quality and Selection
NYXI Gaming offers a wide array of high-quality gaming accessories and equipment. The products available on the website are sourced from reputable brands, ensuring customers get the best value for their money.
Website Usability
NYXI Gaming's website is user-friendly and easy to navigate. Customers can easily search for products, browse categories and make purchases.
Returns and Exchanges
NYXI Gaming accepts returns and exchanges within 30 days of purchase. Customers are advised to contact customer support for assistance with returns and exchanges.
Promotions and Discounts
NYXI Gaming offers amazing promotions and discounts on all their products. Customers can join the mailing list to receive notifications of discounts and promotional offers.
Reputation
NYXI Gaming has a positive reputation for selling high-quality gaming equipment at competitive prices. Customers are satisfied with the quality of products and the service offered.
Payment Options
NYXI Gaming accepts payments through major credit and debit cards such as Visa and Mastercard. However, the site does not accept payments through PayPal, which is a popular payment option for online shoppers.
Loyalty Programs
NYXI Gaming does not have a loyalty program currently.
Customer Reviews
Customers have left positive reviews on NYXI Gaming's website and third-party review sites. The majority of customers are satisfied with the quality of products, pricing, and customer support.
Community Involvement
NYXI Gaming does not have any community involvement initiatives that are publicly known.
Shipping and Costs
NYXI Gaming offers free shipping for orders over $50. For orders that do not meet this threshold, customers are charged a flat rate shipping fee. Shipping time varies based on the customer's location and shipping method selected.
Conclusion
Overall, NYXI Gaming is an excellent choice for gamers looking for high-quality accessories and equipment at competitive prices. With a wide array of products, amazing promotions and discounts, and a user-friendly website, NYXI Gaming is one of the best online gaming stores on the market. However, the company has some areas where they can improve, such as accepting more payment options and improving customer service.
Review Description: Poor customer service - I’ve messaged on Facebook, email and on their site and no reply after 48 hours. Tracking service doesn’t work on their website. Paid for 3-5 days postage and it’s been 6 days. It’s a shame as I’ve heard great things about the controllers!
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Reviewer Name: Yassin Daouayry
Review Submission Date: 2022-04-08
Review Title: The joy con came w the rail broken and…
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Review Description: The joy con came w the rail broken and after 2 days the r trigger broke i tried contacting them they said that they would send new ones but they say they already arrived bht they never came bad server with bad quality joy con
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Reviewer Name: Holytotemic
Review Submission Date: 2022-02-09
Review Title: Great controllers
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Review Description: Great controllers, very comfortable. Customer service is terrible. I am still missing an item from my order and no response from their service department yet.Update: They made good on the missed item within 2 weeks. Overall Great products!
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Reviewer Name: Thomas Kelly
Review Submission Date: 2022-01-07
Review Title: Terrible build quality
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Review Description: Terrible build quality, poor customer service. Stopped working as advertised after two months.. Try 'hori split-pad pro' instead.Buyer beware
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Reviewer Name: Oliver J
Review Submission Date: 2022-01-05
Review Title: Need it the most. Highly recommend!
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Review Description: I purchased these because I think it's The best alternative switch controller for Switch games.The overall shape of joycons make it so much more comfortable than regular Nintendo!!!I need it the most. Would highly recommend!Pros: Larger and thicker at the gripthe Colorful LED light design with customizable colors and lighting modes and had 4 levels adjustable dual vibration. very love this color..
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Reviewer Name: Brendan Ricker
Review Submission Date: 2022-01-03
Review Title: Stick drift after 20 hours of use…
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Review Description: Product was not as described drifted horrible within a week got new from a friend as a gift and worked well for about 3 days of use about 20 hours total then a stick kept sticking
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Reviewer Name: Vinnie
Review Submission Date: 2021-12-23
Review Title: Product was delivered fast and works…
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Review Description: Product was delivered fast and works great. Was a bit sceptical as the shop was fairly new. But happy with the result.Would order there again!
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Reviewer Name: Phillip Leo
Review Submission Date: 2021-12-17
Review Title: very hand friendly
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Review Description: Son and I love this controller. Fits perfectly in both my big hands and my 8 year old sons little hands. Charged it once and son has been using it for 3 days and still has almost a full charge. Going to have to order another one so I can have my own. My son states he barely has to use his finger guards so his fingers won’t hurt because it has the best controls he has ever used.
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Reviewer Name: yunnn W
Review Submission Date: 2021-12-15
Review Title: Pretty brilliant joycons I received
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Review Description: I received it yesterday and I love it!!! The original controller for the switch is just too small for me to enjoy as a hand-held. These joycons are amazing highly recommend, fit for my hand and no drift
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Reviewer Name: August NIAN
Review Submission Date: 2021-12-15
Review Title: BEST switch controllers.
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Review Description: So these are amazing. I much prefer these over the original controllers that came with the switch. They make holding the switch feel so much better. Like you have a better grip on it. Even using it docked with the joycons docked on the thing that attaches them together is awesome. It feels so much easier to hold. I LOVE these. I recommend them to all my Animal Crossing friends because of how much easier it makes doing terraforming and little intricate things. Best Buy for my switch ever.