Users Voice for O2vape

27% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for O2vape
O2vape Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Aug 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.8 4.4 4.5 2.7 4.8 1
Oct 2022 5 4.6 4.7 5 4.3 1
Nov 2022 1 4.2 4.2 1 2.4 1
Dec 2022 5 5 5 5 5 5
Mar 2023 5 3.6 3.3 4.9 1.7 1.5
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Detailed O2vape Review by

Introduction

O2vape.com is a reputable online vape store that prides itself in providing customers with high-quality products and excellent customer service. The company specializes in manufacturing and distributing innovative vape pens, batteries, cartridges, and accessories for both novice and experienced users. With a mission to offer the best quality vaping products and exceptional customer service, O2vape.com is a leading brand that caters to the diverse tastes and preferences of the vaping community.

Pros and Cons

Pros:
  • Excellent product quality
  • Innovative and diverse product range
  • Easy to navigate and user-friendly website
  • Great customer service
  • Competitive prices
  • Free shipping within the US for orders over $50
Cons:
  • Limited international shipping options
  • Not all products are available in all states due to varying state laws
  • Limited loyalty rewards program

User Experience

O2vape.com offers an intuitive and user-friendly interface that makes it easy for customers to navigate and find what they are looking for. The website is designed to provide customers with relevant information about their products, including product features, specifications, and user manuals. O2vape.com also has a responsive and knowledgeable customer support team that is available to assist customers with any issues or concerns.

Pricing and Value for Money

O2vape.com offers competitive prices for their high-quality products, making it an affordable option for vapers of all budgets. The company also offers discounts and promotions on select products, as well as a loyalty program that allows customers to earn points for future purchases.

Alternatives

Some of the alternatives to O2vape.com include Vapor.com, VapeWild, and Misthub. These companies offer a diverse range of vaping products and accessories, competitive prices, and excellent customer service.

Customer Service

O2vape.com is committed to providing exceptional customer service, and their team of experts is available to assist customers with any questions or concerns they may have. Customers can contact O2vape.com through their website's contact form, phone, or email.

Product Quality and Selection

O2vape.com offers a wide range of high-quality vaping products and accessories, including vape pens, batteries, cartridges, and more. Their products are designed using the latest technology and are rigorously tested and certified to ensure optimal performance and customer satisfaction. O2vape.com also offers a range of customizable options to allow customers to personalize their vaping experience.

Website Usability

O2vape.com has a clean and user-friendly website that is intuitive and easy to navigate. The website is designed to provide customers with relevant information about their products, including detailed product descriptions, specifications, and user manuals. Customers can also use the website to track their orders, view their purchase history, and manage their account information.

Returns and Exchanges

O2vape.com offers a 30-day return policy for unopened and unused products. If customers receive a defective or damaged product, O2vape.com will replace the product at no additional cost.

Promotions and Discounts

O2vape.com offers promotions and discounts on select products throughout the year. Customers can visit their website or sign up for their newsletter to receive updates on special offers and discounts.

Reputation

O2vape.com has a solid reputation in the vaping community for providing high-quality products and excellent customer service. The company has a loyal customer base that trusts their products and values their commitment to customer satisfaction.

Payment Options

O2vape.com accepts a range of payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

O2vape.com offers a loyalty program that allows customers to earn points for future purchases. Customers can earn points by making purchases, writing reviews, and sharing O2vape.com on social media.

Customer Reviews

O2vape.com has a page dedicated to customer reviews, which allows customers to share their experiences with the company and its products. The reviews are generally positive, with customers praising the quality of the products, the website's usability, and the customer service.

Community Involvement

O2vape.com is committed to giving back to the community and supports various charitable organizations, including the American Cancer Society and the American Heart Association.

Shipping and Costs

O2vape.com offers free standard shipping within the US for orders over $50. The company also offers expedited shipping options at an additional cost. International shipping options are available, but fees vary depending on the location.

O2vape Recent User Reviews

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Reviewer Name: Travis

Review Submission Date: 2022-12-08

Review Title: Only vape products I trust
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Review Description: Only vape products I trust. Fast shipping and good customer service. My Flip Ultra has been with me for years and the all glass vape cartridges are by far the best on the market.

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Reviewer Name: Kevin Kim

Review Submission Date: 2022-11-04

Review Title: They are a great company
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Review Description: They are a great company. I have order twice from them and they shipped my items out very fast. I had a problem with my second order but they answered back to my email in less the an hour. They also fixed my order and they also let me keep the wrong items I got from them. Best company to buy cartridges With out a doubt.

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Reviewer Name: Michael Weinberg

Review Submission Date: 2022-10-24

Review Title: BEWARE Deceiving sellers …
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Review Description: Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty. You receive what they want to send. As a family of vets, we're truly appalled at the level of unprofessionalism, candor and honesty afforded these consumers. Run don't walk away from these people. You don't deserve behavior like this especially for your hard-earned dollars. It's 2022, who in GODS name acts like this. Can't always be about getting over on customers. It'll happen to you.

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Reviewer Name: Patricia Board

Review Submission Date: 2021-11-12

Review Title: Tried to re-order a product which is impossible to do
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Review Description: Tried to re-order a product. Opened their website 3 times. There is no search function on the O2VAPE website. Called customer service to order and the person who answered said she was new and not at her desk, put me on hold for along time. I finally asked to speak to a manager. The rep cut off the call. A manager called back. He was was extremely rude, blaming my computer and me. I don't know how this company stays in business. I noticed that 25% of their customer reviews are "1 star". I will now buy my products somewhere else!!!

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Reviewer Name: Russell Gagne

Review Submission Date: 2021-06-01

Review Title: happy custee
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Review Description: i ordered the nano and 5 white ceramic carts. came in a matter of days....i accidently wrote a bad nasty review because i jumped the gun. there was a problem and i thought i got scammed....i didnt. was a screw up because of holiday.....not company. beyony eased. will orded again. thanks for the great service......Rusty

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Reviewer Name: Heath Deininger

Review Submission Date: 2021-03-02

Review Title: Good service but the product was…
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Review Description: Good service but the product was subpar. Of the the 2 batteries I bought one stopped functioning a month into light use and the second is on its last leg after heavy use in the same amount of time. The first one the battery says it’s charging but then won’t fire and the second needs to be held the correct way for function.

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Reviewer Name: Allison Moore

Review Submission Date: 2021-02-01

Review Title: Product was as described
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Review Description: Product was as described. Really good quality, let alone the lifetime warranty on the battery.

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Reviewer Name: Jess Martin

Review Submission Date: 2021-02-01

Review Title: Great products & service!!
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Review Description: I had problems with a pen I purchased along with not liking it at all. I called they were super friendly & helpful. Not only did they replace it but they exchanged it for another item I wanted!!

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Reviewer Name: Deborah

Review Submission Date: 2021-02-01

Review Title: Great battery
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Review Description: Great battery! Love that it is adjustable. Charges quickly and stay charged for a long time. No issues with the battery thus far. Would highly recommend:}

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Reviewer Name: Jason Roberts

Review Submission Date: 2021-01-30

Review Title: Bought a battery
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Review Description: Bought a battery, it broke , paid for a replacement and upgrade they sent it to my old address (which I never gave them and not the one I gave the agent who gave me the return authorization) contacted them and they treated it like it was my fault. There are tons of vape companies, I suggest you spend your money there not here