User Reviews Editorial Review

User Review Scores: Pie Chart Analysis

20% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
75% users rated Excellent
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T D 11 days ago
★☆☆☆☆

BUYER BEWARE

My review for oakley.com I ordered a pair of prescription Oakley sunglasses on 1030. I received an email after a couple of weeks that the order was canceled. A couple weeks later I received another email that said bear with them the order will ship later. A couple weeks later my credit card was charge for 411. I was not provided a confirmation or tracking number. I called Oakley customer service to see what was going on. The order was indeed canceled by Oakley because they could not fill my prescription I was told. I was told that there is a glitch in the system that keeps charging my credit card even though the order was canceled. I was told basically there was no way to stop this from happening. The girl I spoke to said she would put it on her to do list to keep checking on it. She said there is no way to know if the glitch will keep charging my credit card or not or for how long this could go on for. Clearly Oakley is not a reputable company to order from onlne. If youre reading this review I would think twice about giving them your business and certainly I would not give them your credit card number. Buyer BEWARE

Darren Poland 11 days ago
★★★★★

Gascan purchase

My review for oakley.com The virtual try on really helped my decision to buy. The free returns helps too. Nice looking glasses

Christian Unger 11 days ago
★☆☆☆☆

Bought a pair of the combat boots and

My review for oakley.com Bought a pair of the combat boots and they have this weird ass plastic insert inside of them. Really bad. Horribly uncomfortable. No clue what they were thinking. Selling on poshmark for 70 bucks.

Franktank 11 days ago
★★★★★

I bought a pair when they first came

My review for oakley.com I bought a pair when they first came out with them years ago. Ive worn them so much that the iridium is coming off of the lens. The most comfortable lightweight Oakleys out there. Way back in the day they had some similar called subzeros and when they dropped these I had to have themfixing to buy another pair. Ive had RomeosMframesM2 framesEncodersCatalystmy two sons are fans and wear them as wellOakley for lifeFrank

Kevin Myrick 11 days ago
★☆☆☆☆

RIPPED OFF broke 5 months after purchasing warranty 8220expired8221

My review for oakley.com I purchased progressive lenses with Oakley frames through Lenscrafters in July 2023. Last week the lower outer left lens rim broke as I was putting them on. I followed the directions and logged into Oakleys site and submitted all photos requested including my receipt and extended warranty that cost 768 total. Just received response that it was beyond the warranty and they would send me a new pair for a reduced price of 160. No is my response IF this overpriced brand cannot warranty for 5 months time to look elsewhere

Kristin Gravedoni 12 days ago
★★★★★

Shipping was fast

My review for oakley.com Shipping was super fast and my sunglasses were just as described

Robert Horak 12 days ago
★★★★★

I8217ve been a customer for

My review for oakley.com Ive been a customer for decades..always excellent service. Thats why I have 10 pair of vintage and custom shades. Luvem.

Arthur Zubrowski 13 days ago
★★★★★

Unrivaled Clarity and Performance A Prizm Lens Review

As an avid outdoor enthusiast Ive always been particular about the gear and accessories I invest in. When it comes to eyewear Oakleys Prizm lenses have completely revolutionized my outdoor experience. The difference in clarity and performance is unparalleled. Whether hitting the slopes with their snow goggles or venturing out under the sun with their sunglasses Oakleys Prizm lenses have consistently proven to be in a league of their own. What sets the Prizm lens apart is its ability to enhance color and contrast providing an unmatched visual experience. The level of detail and sharpness it offers is truly remarkable making it easier to spot transitions in terrain while skiing or snowboarding and enhancing visibility in various light conditions. Not only do these lenses excel in functionality but the durability and longterm quality have exceeded my expectations. Regardless of the outdoor activity I have found the Prizm lenses to be incredibly resilient and scratchresistant a testament to Oakleys commitment to not only superior optics but also robust construction. Moreover the aesthetic appeal and design options provided by Oakley ensure that there is a perfect pair for every style and preference. The fusion of cuttingedge technology with a wide array of trendy designs makes the decision to choose Oakley an easy one for me. In conclusion Oakleys Prizm lenses have set a new standard in eyewear excellence. Their unparalleled visual clarity durability and stylish appeal have made them the only choice for my snow goggles and sunglasses. Whether braving the elements on the slopes or soaking up the suns rays the Prizm lens has undoubtedly elevated my outdoor adventures to a whole new level. Investing in Oakleys Prizm lenses has not only enhanced my visual perception of the world but has also set a new benchmark for what premium eyewear should deliver.

Paul M Lucca 13 days ago
★★★★★

STRESS FREE

My review for oakley.com The quality of product along with secure packaging makes ordering stressfree.

Samuel Perrin 13 days ago
★★★★★

Always a great experience

My review for oakley.com The website is easy to use. Clear and decent enough amount of information on the products. Shipping is always super fast and ahead of schedule. And the customer service has always been top notch.

Amber Kendall 13 days ago
★★★★★

Love my glasses

My review for oakley.com They still had the sunglasses I wear and I got to customize them and got 50 off. It was a very easy website to follow and find what I was looking for.

Kim Thornton 14 days ago
★★★★★

Beautiful custom sunglasses

My review for oakley.com Ordered custom sunglasses. Simple process great selection of options and super happy with the final product

John Martin 14 days ago
★☆☆☆☆

Wont admit their product was defective.

My review for oakley.com I purchased Air Drop frames in March of 2023 about 9 months ago. The frame developed a small fracture which caused the lens to rattle and loosen. Being afraid the lens may fall out and get damaged I submitted a replacement request which was denied based on they did not think it was a manufacturing defect. They determined this from 2 photos they had me submit. Are you kidding Ive been buying and using Oakley glasses since 1995. That didnt matter to them. They refused to replace. They lost a 28 year loyal customer over 1 pair of frames. I will never buy again.

Douglas Shaw 15 days ago
★★★★★

Love OakleyItems arrive in a decent amount of time

When I think of Oakley the words reliable and quality immediately come to mind. Every time I shop on their website I am consistently impressed by the efficiency of their shipping. The items always arrive promptly allowing me to enjoy my new gear without any unnecessary delays. The quality of their products is unparalleled and it is always a delight to unbox a new pair of sunglasses or a piece of their innovative apparel. Oakleys commitment to quality is evident in every aspect of their offerings. From the durability of their sunglasses to the performance of their activewear I have yet to be disappointed. Whether Im hitting the hiking trails or simply running errands around town I always trust Oakley to provide me with gear that not only looks great but also stands the test of time. Furthermore their attention to detail is truly remarkable. Each item Ive purchased exudes craftsmanship and thoughtful design which enhances not only the usability but also the overall experience of using their products. Their dedication to both style and functionality is evident making me a loyal customer for many years to come. In conclusion Oakley has consistently exceeded my expectations with their timely delivery and impeccable product quality. I highly recommend their website to anyone in search of stylish reliable and topnotch performance gear. Whether youre an outdoor enthusiast or simply appreciate wellcrafted accessories Oakley is sure to impress.

Kelly Richardson 18 days ago
★★★★★

Oakley eyewear is fantastic

As a longtime Oakley customer I can confidently say that their eyewear is truly fantastic. My journey with Oakley began in the early 80s in California and since then I have been consistently amazed by the quality style and functionality of their products. Oakleys commitment to producing highquality eyewear is unparalleled. Their products are not only stylish but also incredibly functional making them perfect for a wide range of activities from outdoor sports to everyday wear. Whether its their iconic sunglasses or their innovative prescription glasses Oakley consistently delivers on both style and performance. One of the things I appreciate most about Oakley is their dedication to pushing the boundaries of eyewear design. They are always at the forefront of innovation constantly introducing new technologies and materials to enhance the performance and durability of their products. This forwardthinking approach ensures that Oakley eyewear not only looks great but also withstands the demands of an active lifestyle. In addition to their impressive product range Oakleys customer service has always been topnotch. They have a strong reputation for standing behind their products and ensuring customer satisfaction. This level of care and attention to their customers is something that sets Oakley apart from other eyewear brands. Overall my experience with Oakley has been nothing short of excellent. Their eyewear has been a constant companion throughout the years and I continue to be impressed by the quality and innovation that Oakley brings to the table. I wholeheartedly recommend Oakley to anyone in search of eyewear that seamlessly combines style and function. Thank you Oakley for consistently delivering exceptional products and setting the standard for eyewear excellence.

Adam Scheurer 18 days ago
★★★☆☆

A Frustrating Experience Turned into a Lesson in Customer Service

I recently had an experience with Oakley.com that left me feeling frustrated and disappointed. After placing an order I encountered an issue with no email notifications to inform me about it. It wasnt until I proactively checked the order status that I discovered my order would not be processed. What made matters worse was the lack of clear instructions on how to reach out to customer support for assistance. Feeling let down by this initial encounter I decided to place a new order using a different email address. Surprisingly this time around I encountered no issues and my order was promptly fulfilled. However the lingering uncertainty about the fate of my first order coupled with the absence of communication left me disheartened. I found myself waiting for a week unsure about the status of my initial order only to realize that I had to discard it and place a new order hoping it would go through without a hitch. Had it not been for my proactive approach to checking the order status I might have remained oblivious to the issue wasting valuable time and facing potential disappointment. This lack of transparency and communication left a bitter taste in what was supposed to be a seamless ordering experience. Despite this setback I must acknowledge that my subsequent order was handled efficiently and I received my products without any further complications. However the initial experience highlighted the importance of effective communication and transparency in customer service. While this might not have been my favorite ordering experience I believe there is always room for improvement. I hope Oakley.com takes this feedback constructively to enhance their customer communication processes and ensure that no customer is left in the dark about the status of their orders in the future.

Cillian 18 days ago
★★★★★

Great Sizing

My review for oakley.com Oakley using a camera to help find out what fits your face best was really helpful in my search for new lenses. The sizes are also super true to what they look like when looking online

MJ 18 days ago
★★★★★

I love my new Oakley glasses

My review for oakley.com I was able to take a quiz and do a virtual tryon to help choose the perfect pair of eyeglass frames. It was easy to upload my prescription and choose the lenses. I chose all the upgrades for the lenses and the total amount was discounted during checkout. Shipping was fast got it in 5 days considering I purchased them on a Saturday. I was also able to fill out an outofnetwork claim form for my insurance. I love my new Oakley glasses

Juan Rios 20 days ago
★★★★★

I been an Oakley customer for more than

My review for oakley.com I been an Oakley customer for more than 20yrs. And never had a regret. This time I bought a prescription glasses for my first time thanks for build modern style prescriptions lol Great products and quality lens. Love em. Also got a Radar EV XS which I just love to find a bit longer to the bottom lens for more coverage against wind and ground reflection from the sun. But overall great glasses. Thanks guys

Mitch C 26 days ago
★★★★★

Great custom sunglasses.

My review for oakley.com The website is super easy to use and I got my sunglasses quickly. Lots of customization options for the newer frame styles and a decent range even for the older models. I absolutely love that I could make a color way for my glasses that perfectly fits my style.

Introduction

Oakley.com is an online retailer that specializes in high-performance eyewear and related accessories. Founded in 1975, Oakley has become a leading brand in the sports industry, offering products that are designed to meet the needs of athletes and outdoor enthusiasts. From sunglasses and goggles to helmets and apparel, Oakley has a wide range of products to choose from. Today, we will be taking a closer look at Oakley.com to give you a comprehensive review of what the website has to offer.

Pros and Cons

Pros:
  • High-quality products
  • Wide range of products to choose from
  • User-friendly website
  • Free returns and exchanges
  • Secure payment options
  • Promotions and discounts available
Cons:
  • Higher price point compared to other retailers
  • Some products have limited color options

User Experience

Oakley.com has a user-friendly website that makes it easy to navigate through the various products. The website has a minimalist design with clear images of products and easy-to-read text. Customers can easily browse through different categories and filter products based on various criteria. Overall, the website provides a seamless user experience.

Pricing and Value for Money

Oakley products are known for their high quality, but this quality comes at a premium price. Oakley products are generally priced higher than similar products from other retailers. However, customers can be assured that they are getting a product that is built to last and made with the best materials.

Alternatives

Some popular alternatives to Oakley include Ray-Ban, Maui Jim, and Costa Del Mar. These brands offer similar products at a lower price point.

Customer Service

Oakley has a dedicated customer service team available to assist customers with any questions or concerns they may have. Customers can contact customer service through phone or email. Oakley also offers a live chat feature for customers who prefer immediate assistance.

Product Quality and Selection

Oakley products are known for their high quality and durability. Oakley uses the latest technology and materials to ensure that their products meet the needs of athletes and outdoor enthusiasts. Oakley has a wide range of products to choose from, including sunglasses, goggles, helmets, apparel, and more.

Website Usability

Oakley.com has a simple and user-friendly layout that makes it easy for customers to navigate through different products. The website is easy to use and provides customers with all the information they need to make an informed purchase. There are clear images and detailed product descriptions that help customers decide which product is right for them.

Returns and Exchanges

Oakley offers free returns and exchanges for customers who are not satisfied with their purchase. Customers have up to 90 days to return or exchange their product. Oakley also provides customers with a pre-paid shipping label for their convenience.

Promotions and Discounts

Oakley offers promotions and discounts throughout the year. Customers can sign up for Oakley's newsletter to receive exclusive offers and discounts. Oakley also provides discounts for military personnel, first responders, and certain healthcare workers.

Reputation

Oakley has a strong reputation in the sports industry for providing high-quality products that are built to last. Oakley has a loyal customer base who trusts the brand for their eyewear and accessories needs.

Payment Options

Oakley.com accepts multiple payment options including credit/debit cards, PayPal, and Klarna. Customers can choose the payment method that is most convenient for them.

Loyalty Programs

Oakley offers a loyalty program called Oakley MVP. Members of the MVP program receive exclusive offers, free returns, free shipping, and other benefits.

Customer Reviews

Oakley.com has a section for customer reviews that allows customers to provide feedback on their products. The reviews are helpful for customers who are considering a product and want to know what others think.

Community Involvement

Oakley is involved in various community programs and events. Oakley partners with different organizations such as OneSight, a non-profit that provides access to eyecare to underserved communities.

Shipping and Costs

Oakley offers free standard shipping for all orders. Customers can also choose expedited shipping at an additional cost. Oakley ships to over 100 countries worldwide. In conclusion, Oakley.com is a reputable online retailer that offers high-performance eyewear and accessories. While the products are priced higher than other retailers, customers can be assured that they are getting a quality product that is built to last. Overall, Oakley.com provides a seamless user experience and offers customers a wide range of products to choose from. Their customer service is excellent, and the free returns and exchanges policy gives customers added peace of mind.

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Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...