Odoo Reviews

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A Al
58 days ago

Turning Challenges into Opportunities with Odoo.com

Exploring Odoo.com has been an enlightening journey for me. Despite encountering initial hiccups, I found it to be a platform that challenges you to think outside the box. While the transition from the flawless demo to a buggy reality was frustrating at first, it made me appreciate the complexities and nuances of the software. Interacting with the support team shed light on additional features and services I hadn't initially considered. Although the upselling approach was unexpected, it opened my eyes to the extensive possibilities within the platform. The suggestion of a $1,500 package and hosting options starting at $75/month showcased Odoo's commitment to tailored solutions. I've decided to give Odoo.com another week, motivated by the potential I see beneath the surface. The issues faced have become opportunities for growth and exploration. I look forward to further uncovering the platform's capabilities and maximizing its functionalities for my needs. In a world where challenges can lead to remarkable outcomes, Odoo.com has provided me with a valuable lesson in perseverance and adaptability. I'm excited to see how this journey unfolds and how Odoo.com can transform my initial concerns into strengths.
I Ibrahim Awab
59 days ago

A Game-Changer: Unparalleled Information and Support from odoo.com

Embarking on my journey with odoo.com, I was pleasantly surprised by the exceptional level of information provided in their videos. Each video sent was not just informative but tailored to exactly what I needed. It felt like a personalized touch that showcased a deep understanding of my requirements. The insights shared were invaluable, making me feel not just satisfied but eager for more. Thanks to odoo.com, my experience has been nothing short of amazing. Their commitment to excellence and dedication to customer satisfaction truly set them apart in the industry.
M Marcus Menzel
59 days ago

Exceeding Expectations

When I reached out to odoo.com, I was already a satisfied customer. However, my recent interaction with Chloe Vandenhove truly exceeded my expectations. Not only did she swiftly address my query, but she went above and beyond to ensure that I felt valued and supported throughout the process. Her exceptional customer service skills and in-depth knowledge of the platform left me impressed and grateful. Chloe's dedication to solving my issue promptly and efficiently showcased the level of professionalism and care that odoo.com embodies. It's rare to encounter such a dedicated and knowledgeable support representative, and Chloe truly stands out in her field. I am incredibly thankful for Chloe's assistance and the continuous support from odoo.com. Their commitment to customer satisfaction is evident in every interaction, making me a loyal advocate of their services. Thank you, Chloe Vandenhove, for your outstanding assistance and for making my experience with odoo.com truly exceptional.
L Leslie
60 days ago

Inspiring Transformation with Inderesh’s Expertise at Odoo.com

I am elated to share my profound admiration for Inderesh at Odoo.com. As part of a consortium managing various businesses, our Odoo implementation journey has been rather unconventional, spanning years due to our users' limited technical acumen. Despite the complexities, Inderesh has been an unwavering beacon of support throughout this prolonged process. Navigating the intricate realm of Odoo, Inderesh's patience and proficiency have been truly exemplary. With a keen understanding of our unique requirements, he not only assists in pinpointing innovative in-system solutions but also meticulously crafts detailed documentation for the bespoke developments we necessitate. His dedication and expertise have not only expedited our workflow but have also significantly enhanced our operational efficiency. In light of his exceptional contributions, I firmly believe that Inderesh is deserving of not just a raise but also a well-earned bonus for his outstanding commitment to our project. His invaluable guidance and collaborative approach have not only streamlined our processes but have also inspired us to embrace new possibilities within the Odoo ecosystem. Grateful for Inderesh's unwavering support, I am confident in recommending his unparalleled expertise to anyone seeking transformative solutions within the realm of Odoo. Thank you, Inderesh, for being the driving force behind our remarkable journey towards operational excellence.
M Marco Zandonà
60 days ago

Grateful for Quentin’s Exceptional Support!

My experience with odoo.com was truly elevated by Quentin's outstanding assistance. His expert guidance not only helped me grasp the platform but also enabled me to efficiently discern the essentials from the extras. Quentin's profound understanding of our business model and operations was evident in how swiftly he tailored his support to our needs. I am sincerely grateful for his invaluable help, which streamlined our journey with Odoo. A huge thank you to Quentin for his exceptional support!
T Tim
60 days ago

Revolutionary Customer Support at Odoo: A Transformational Experience

Embarking on my journey with Odoo, I encountered a minor hiccup with their responsiveness to customer feedback initially. However, I am thrilled to witness a significant shift towards more attentive listening and proactive action in addressing user concerns. This newfound dedication to enhancing user experience sets Odoo apart from its competitors. Though the process of obtaining hotfix solutions may not have been as seamless as expected, I believe there is immense potential for improvement in this aspect. Odoo's commitment to refining their services is evident, and I eagerly anticipate witnessing further progress in this area. Through it all, I express my heartfelt gratitude to the Odoo team for their latest service that surpassed my expectations. Their unwavering dedication to fostering a culture of continuous improvement truly sets them apart in the realm of customer satisfaction. Thank you, Odoo, for your relentless pursuit of excellence and for continually raising the bar in customer support. I look forward to witnessing the remarkable strides you are set to make in the future.
A Annette Cook
62 days ago

Revolutionizing the Way I Work with Odoo: A Testimonial for Christopher Bucci

As a user of odoo.com, I cannot express enough gratitude for the exceptional support I've received from Christopher Bucci. His vast knowledge of the platform coupled with his efficiency in utilizing our meeting time has truly transformed the way I work. Moreover, his patience knows no bounds, making the entire experience not only productive but also enjoyable. I am eagerly anticipating the opportunity to continue working with Christopher and exploring the full potential of Odoo, thanks to his invaluable assistance.
J Josh Byers
62 days ago

Unveiling the Brilliance of Brian at Odoo.com – A Remarkable Journey of Support and Expertise

It is with great enthusiasm that I share my experience working with Brian at Odoo.com. From the outset, Brian's exceptional support and expertise have been instrumental in our successful implementation process. His dedication to resolving our queries, providing insightful solutions, and assisting with customizations have truly surpassed our expectations. Every interaction with Brian has been a testament to his professionalism and profound knowledge of the Odoo platform. His unwavering commitment to addressing our concerns promptly and effectively has not only streamlined our operations but also instilled a sense of confidence in our team. Brian's remarkable assistance has not only resolved our existing challenges but has also laid a strong foundation for future collaborations. His proactive approach and willingness to go above and beyond to ensure our satisfaction truly make him a valuable asset to Odoo. In conclusion, I wholeheartedly recommend Brian to anyone seeking exceptional support and expertise for their Odoo implementation. His dedication, proficiency, and unwavering commitment to client success have truly made a difference in our journey with Odoo. Thank you, Brian, for being such a phenomenal support and partner!
S Suzanne Murphy
62 days ago

Exemplary Support: Odoo Help Desk Saved the Day!

As a loyal user of odoo.com, I cannot emphasize enough the importance of their Help Desk in my seamless experience. Whenever I run into any query or concern, their team's responsiveness is unmatched. They not only promptly acknowledge my questions but also guide me through the troubleshooting process patiently. I am always amazed by the dedication and professionalism they exhibit. Recently, I encountered a perplexing issue, and thanks to the Odoo Help Desk, it was resolved efficiently. The support person not only addressed my problem but also ensured I understood the solution completely. This personalized assistance truly sets them apart. Odoo not only values its customers' satisfaction but goes above and beyond to deliver exceptional service. I am immensely grateful for the exemplary support I have received, making my workflow smoother and stress-free. Thank you, Odoo Help Desk, for being a reliable partner in my business journey.
G Gilberto
64 days ago

A Heartfelt Journey: Resolving Issues with Patience and Kindness

Reflecting on my experience with odoo.com, I am grateful for the successful resolution of my issue, even though the timing felt a bit prolonged. The standout was Sebastian, whose positive attitude, kindness, and openness to feedback made the process smoother. While there might have been a slight gap in knowledge, the commitment to learning and growth was evident. Overall, the journey was marked by patience, understanding, and a genuine effort to improve.
G german ruan
64 days ago

Incredible Customer Support Experience with Ludnise Marceauline at odoo.com

Experiencing exceptional customer support can truly make a world of difference. My interactions with Ludnise Marceauline at odoo.com have been nothing short of phenomenal. She not only responds quickly but also explains solutions in an extraordinary manner. This is my second time seeking support, and Ludnise Marceauline has consistently impressed me with her punctuality and expertise. I highly recommend odoo.com for their top-notch support services, and Ludnise Marceauline for her outstanding assistance.
D Darwin Lopez
65 days ago

Transformative Learning Experience at Odoo.com with Agustin Rodriguez

Embarking on the journey with odoo.com, I had the privilege of learning under the guidance of Agustin Rodriguez. His expertise as a Project Leader brought a refreshing perspective to our onboarding process. What initially felt like stepping into uncharted territory gradually transformed into a deep dive into intricate technical topics. Agustin's approach was not just about imparting knowledge; it was about nurturing our growth every step of the way. His dedication, patience, and unwavering support resonated with us, paving the way for a profound learning curve. As we navigated through the complexities, Agustin's ability to breakdown information into digestible bits made all the difference. His emphasis on the finer details and the significance of every little aspect truly highlighted how small elements can lead to substantial changes in our understanding. I extend my heartfelt gratitude to Agustin for not only sharing his knowledge but for going above and beyond to ensure that we grasped the concepts effectively. His commitment to finding the best approach to educate us on becoming exceptional partners left a lasting impression. Thank you, Agustin Rodriguez, for being a beacon of inspiration and for making this learning journey at Odoo.com an enriching and transformative experience.
A A's KITCHEN
65 days ago

Exceptional Support and Productivity Boost!

I cannot express my gratitude enough for the outstanding assistance I received from Hiba at odoo.com. Their guidance was not only invaluable but also highly productive. I truly appreciate the time and effort invested in resolving my queries. Moreover, while navigating through the platform, I couldn't help but think about how beneficial it would be to have a feature where users can easily report any errors encountered. By providing a detailed description of the issue, it would streamline the bug-fixing process and contribute to enhancing the overall performance of Odoo's accounting functionality. Thank you once again for the fantastic support provided. Such exceptional service truly sets odoo.com apart in delivering a seamless user experience.
E Erlend Fromyr
92 days ago

Turning a Negative Experience into a Positive Resolution with Odoo.com

My journey with Odoo.com hit an unexpected roadblock when my account remained trapped in trial mode post-payment. Frustrated, I reached out via chat, hoping for a speedy resolution. Initially disheartened by the lack of proactive assistance from the customer service representative, I found myself hesitant about the suggested course of action involving a consulting branch. However, when faced with the notion of final sales and no refunds, my disappointment peaked. Despite these challenges, I chose to delve deeper into the situation and explore all available options. My determination to resolve the issue led me to uncover a hidden gem within Odoo.com’s support team. Through continued communication and perseverance, I discovered a dedicated support specialist who not only empathized with my predicament but also actively sought to understand the root cause of the issue. Their commitment to providing a tailored solution, rather than a one-size-fits-all approach, reinstated my faith in the company. What could have been a negative experience transformed into a positive resolution, showcasing Odoo.com’s commitment to customer satisfaction. Despite initial setbacks, the journey unraveled a unique opportunity to witness exemplary customer service in action. With gratitude for overcoming obstacles together, I now stand as a testament to Odoo.com’s ability to turn challenges into triumphs, solidifying my loyalty as a valued customer. Thank you for transforming a provblem into a solution and restoring my confidence in your brand.
A Andrei Alekseev
113 days ago

Rising Above Adversity with ThriveSMS: A Testimonial of Resilience

When my company experienced a setback with a previous SMS provider, we turned to odoo.com in search of a reliable replacement. Initially impressed by the quick setup and ease of use, we decided to test the waters with a small batch of customer data. As our campaign progressed smoothly, we confidently invested in credits for a larger outreach. However, our optimism was short-lived as our account was abruptly suspended for alleged rule violations. Feeling frustrated and wronged, I reached out to their Customer Support team, only to be met with accusations and a firm denial of any refunds. Disheartened by the ordeal, I couldn't help but feel deceived and taken advantage of. Despite this setback, we refused to be defined by this negative experience. With determination and a commitment to finding a solution, we discovered ThriveSMS, a service that not only met but exceeded our expectations. The seamless integration, transparent pricing, and exceptional customer support restored our faith in SMS providers. To odoo.com, I extend my sincerest wishes for a prosperous future. Your actions may have cast a shadow over our journey, but they could not diminish our resolve. As we leave this chapter behind, we embrace the lessons learned and the resilience fostered. Here's to a brighter tomorrow, where integrity and customer satisfaction reign supreme.

Introduction

Odoo is a leading provider of all-in-one business software that helps companies manage their operations efficiently. With a wide range of integrated applications, Odoo aims to streamline processes and improve productivity for businesses of all sizes. Whether you need help with customer relationship management, human resources, or inventory management, Odoo offers a comprehensive solution.

Pros and Cons

Pros:
  • Wide array of integrated applications to meet various business needs
  • Highly customizable features to tailor to specific requirements
  • Intuitive and user-friendly interface for easy navigation
  • Seamless integration with third-party apps and services
  • Scalable and flexible to accommodate business growth
Cons:
  • Some modules may require additional customization for specific industry needs
  • Learning curve for initial setup and configuration
  • Higher pricing for certain advanced features

User Experience

Odoo offers a clean and modern user interface, making it easy for users to navigate and find what they need. The platform provides a consistent user experience across its applications, ensuring a smooth workflow within the system. With a customizable dashboard, users can personalize their workspace and access the most relevant information and tasks at a glance. Additionally, Odoo's mobile app enables users to manage their business from anywhere, further enhancing the overall user experience.

Pricing and Value for Money

Odoo follows a modular pricing model, allowing businesses to choose and pay for the applications they need. The pricing is based on the number of users and the selected modules, providing flexibility to scale along with business growth. While the cost may vary depending on requirements, Odoo offers competitive pricing compared to other ERP solutions in the market. Considering the comprehensive features and capabilities it provides, Odoo offers excellent value for money.

Customer Service

Odoo has a dedicated customer support team that is readily available to assist users with any queries or issues. They offer support through various channels, including email, phone, and live chat. Additionally, Odoo maintains a comprehensive documentation library and a vibrant community forum where users can find answers to commonly asked questions. The customer service team is known for their prompt and helpful responses, ensuring that users receive the assistance they need in a timely manner.

Product Quality and Selection

Odoo's product quality is exceptional, offering reliable and robust applications that cater to a wide range of business needs. The platform is regularly updated with new features and improvements, ensuring that users have access to the latest technologies. Odoo also provides a vast selection of modules and integrations, allowing businesses to customize their software stack according to their specific requirements. The flexibility and quality of Odoo's products make it a top choice for businesses seeking comprehensive business management solutions.

Website Usability

Odoo's website is designed with user-friendliness in mind. It features a clean layout, easy navigation, and intuitive menus, making it effortless for visitors to find the desired information. The website provides comprehensive details about each application and module, including their features, pricing, and benefits. Users can also explore case studies, success stories, and testimonials to better understand the capabilities and potential of Odoo. Overall, Odoo's website is a valuable resource for prospective users and helps them make informed decisions.

Returns and Exchanges

While Odoo offers a reliable and feature-rich software suite, returns and exchanges are not applicable since it is a digital product. However, Odoo provides a free trial period for users to evaluate the software and determine if it meets their expectations. This trial period allows users to explore the platform's capabilities and ensure compatibility with their business requirements, reducing the need for returns or exchanges.

Promotions and Discounts

Odoo occasionally offers promotions and discounts on their software, providing cost savings for businesses. These promotions are often announced on the website or through their mailing list, allowing interested users to take advantage of the discounted pricing. Additionally, Odoo offers volume discounts for businesses with a larger number of users, which further enhances the value proposition for organizations of all sizes.

Reputation

Odoo has established a strong reputation in the industry for providing comprehensive and reliable business management software. With a large customer base spanning various industries, Odoo has consistently received positive reviews and testimonials from satisfied users. The company has also been recognized by prominent organizations and industry analysts for its innovative approach and commitment to customer satisfaction. Odoo's reputation as a trusted software provider further affirms its authority and reliability in the market.

Payment Options

Odoo offers flexible payment options to cater to the diverse needs of its customers. Users can choose from various payment methods, including credit cards, bank transfers, and online payment gateways. This ensures ease and convenience in completing transactions and enables businesses to select the payment method that best suits their requirements.

Loyalty Programs

Although Odoo does not have a specific loyalty program, the company highly values customer satisfaction and retention. Odoo's focus on providing exceptional software and support fosters loyalty among its customer base. Additionally, Odoo regularly updates its applications with new features and enhancements, ensuring that existing customers continue to benefit from the latest advancements.

Customer Reviews

Customer reviews play a pivotal role in shaping the reputation and perception of Odoo. Numerous users have shared positive feedback about the software's capabilities, customization options, and overall value it brings to their businesses. Users appreciate the flexibility of Odoo's modular system and its ability to address various business needs effectively. The availability of an active and engaged community forum further facilitates open discussions and peer-to-peer support, contributing to the overall positive sentiment surrounding Odoo.

Community Involvement

Odoo encourages community involvement and actively engages with its user base. The company maintains an extensive community forum where users can interact, share insights, exchange ideas, and seek assistance. The community forum hosts a wealth of resources, including tutorials, tips, and best practices. Odoo also organizes community events and user conferences, providing opportunities for users to connect, learn, and contribute to the growth of the Odoo ecosystem.

Shipping and Costs

As a provider of software solutions, Odoo does not involve physical shipping or associated costs. Instead, users can access and download the software directly from the Odoo website. The pricing structure is primarily based on subscriptions and licensing fees, ensuring transparency and predictability for users. By eliminating shipping and related expenses, Odoo offers cost-effective solutions for businesses worldwide. In conclusion, Odoo.com stands out as a reliable and comprehensive business software provider. With its wide range of integrated applications, customizable features, and excellent user experience, Odoo empowers businesses to streamline their operations and maximize productivity. From its competitive pricing and responsive customer service to its high-quality products and active community involvement, Odoo continues to foster trust and satisfaction among its extensive user base. Whether a small startup or a large enterprise, Odoo offers a robust solution that meets the diverse needs of businesses across industries.