Ogio User Reviews

Introduction

OGIO is a leading supplier of stylish and innovative sports and lifestyle bags for men and women. The company was founded in 1987 in Utah, and since then, it has been producing high-quality backpacks, travel bags, golf bags, and more. OGIO products are designed to meet the needs of people who are constantly on the go, whether they are headed to work, the gym, or their next adventure.

Pros and Cons

Pros:

• Wide selection of backpack styles and colors
• High-quality materials and construction
• Sports-specific bags for golf, motocross, and more
• Free shipping on orders over $75

Cons:

• Prices can be higher than competitors
• Some customers have reported issues with zippers and straps
• No loyalty program or rewards program

User Experience

The OGIO website is easy to navigate and provides detailed information about each product, including materials, dimensions, and features. Customers can search by category, sport, and color, and there are helpful filters to narrow down options. The checkout process is streamlined, and customers receive order confirmation and shipping updates via email.

Pricing and Value for Money

OGIO products are generally priced higher than competitors, but they offer exceptional quality, durability, and style. Customers can expect to pay around $50-200 for a backpack depending on the size, style, and features. Although the prices may be higher, the products are well constructed and designed for long-lasting use.

Alternatives

Some alternatives to OGIO include JanSport, Herschel, and North Face. JanSport offers a wide range of backpacks at more affordable prices, while Herschel focuses on trendy and minimalist designs. The North Face specializes in outdoor and sports-specific backpacks.

Customer Service

OGIO offers customer service via email and phone, and they have a helpful FAQs section on their website. Customers can also track orders and view order history online. Some customers have reported issues with shipping delays and difficulty getting in touch with customer service, but overall, OGIO strives to provide excellent customer support.

Product Quality and Selection

OGIO products are designed with high-quality materials, such as durable nylon and water-resistant fabrics. They offer a wide selection of bags for different sports, including golf, motocross, and skateboarding. Customers can find backpacks with features like padded laptop compartments, water bottle pockets, and adjustable straps.

Website Usability

The OGIO website is well-designed and easy to navigate, with clear product descriptions and helpful filters. Customers can view product images from different angles, and there are reviews from other customers to help with purchasing decisions.

Returns and Exchanges

OGIO accepts returns and exchanges within 30 days of purchase, provided that the product is in new condition with all original tags and packaging. Customers must fill out a return authorization form and pay for return shipping. OGIO does not offer exchanges for international orders.

Promotions and Discounts

OGIO occasionally offers promotional discounts and seasonal sales on their website and social media channels. They also offer free shipping on orders over $75.

Reputation

OGIO has a strong reputation for producing high-quality bags that are durable and stylish. They have been in business for over 30 years and have many loyal customers. However, some customers have reported issues with zippers and straps, which may affect their reputation and customer loyalty.

Payment Options

OGIO accepts major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept PayPal for online purchases.

Loyalty Programs

OGIO does not have a loyalty program or rewards program at this time.

Customer Reviews

Customers generally have positive reviews of OGIO products, citing their quality and durability. However, some customers have reported issues with zippers and straps, which may be a concern for potential buyers.

Community Involvement

OGIO is involved in supporting various charities, including the American Cancer Society and The First Tee. They also partner with organizations like the National Breast Cancer Foundation and the National Down Syndrome Society.

Shipping and Costs

OGIO offers free shipping on orders over $75 within the continental US. For orders under $75, shipping rates vary depending on the destination and shipping method chosen. International shipping is also available for an additional fee.