Oldenglishjewellers Reviews

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20 Reviews

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E Elisabeth Lander
69 days ago

Exquisite Earrings and Lightning-Fast Delivery: A Treasure Trove of Delight

Nestled in the digital realm lies a gem of a find – oldenglishjewellers.co.uk. My recent experience with this online jeweler left me enthralled. The moment I laid eyes on their lovely earrings, I was captivated by their exquisite craftsmanship and elegance. What truly sets this online store apart is their commitment to customer satisfaction. The speedy delivery of my order was like unwrapping a present filled with joy and anticipation. It arrived at my doorstep sooner than expected, wrapped with care and attention to detail. I am genuinely impressed by the quality of their products and the efficiency of their service. The earrings surpassed my expectations, radiating beauty and sophistication. Each piece feels like a masterpiece crafted with love and dedication. Without a doubt, oldenglishjewellers.co.uk has won me over as a loyal customer. I am already planning my next purchase, eager to explore more of their stunning collection. If you seek to adorn yourself with timeless elegance and experience unparalleled customer service, look no further than this treasure trove of delight.
J Josh Varcoe
71 days ago

Finding Authenticity with Shimmer & Shine Jewelry

As a fervent believer in the beauty and allure of fine jewelry, I recently stumbled upon oldenglishjewellers.co.uk in hopes of adding a touch of elegance to my collection. Unfortunately, my experience took an unexpected turn as I encountered issues with my orders. To my dismay, two of my purchases seemed to vanish into thin air, leaving me empty-handed and disheartened. Seeking redress, I navigated the labyrinth of customer service hurdles, only to find myself at a dead-end with no sign of a resolution in sight. Despite my struggles, I refused to let this setback tarnish my passion for exquisite jewelry pieces. The frustration of dealing with unresponsive communication channels and fading gold chains only steeled my resolve to highlight the importance of authenticity and transparency in every transaction. As I treaded through the murky waters of uncertainty, I discovered a new sense of appreciation for businesses that prioritize customer satisfaction above all else. The journey may have been riddled with obstacles, but it also illuminated the stark contrast between shady dealings and genuine craftsmanship. In the end, my encounter with oldenglishjewellers.co.uk served as a cautionary tale, a reminder to always tread carefully and seek out reputable vendors that uphold the integrity of their products. Let my experience be a beacon of light for fellow jewelry enthusiasts, guiding them towards a path of authenticity and genuine shimmer with Shimmer & Shine Jewelry. Remember, in a world brimming with dazzling possibilities, authenticity will always be the truest gem of them all.
D Dell
75 days ago

Overcoming Challenges: A Journey to Satisfaction with Old English Jewellers

Diving into my bridal set purchase from oldenglishjewellers.co.uk was a dream, but as reality unfolded, only one ring arrived. Disheartened, I reached out via email, hoping for a swift resolution, only to face a string of disappointments. Despite sending 17 emails pleading for help, the issue persisted, with excuses revolving around new staff. Frustrated and left with no other recourse, I turned to PayPal and eBay, escalating my concerns about Old English Jewellers' lackluster customer service and my desperate need for a refund. It became clear that reclaiming my money would not be a smooth ride. The ordeal grew so distressing that legal intervention became necessary. My honest experience serves as a cautionary tale for potential buyers. The facade of trust and quality portrayed on their website can crumble, leaving you grappling for solutions. Customer trust should be paramount, yet my ordeal unveiled the grim reality of dealing with this company. The distress and uncertainty lingered, unraveling the joyous moments a bridal set should bring. Despite the challenges, perseverance paid off, and my persistence bore fruit in the form of a full refund. The uphill battle taught me valuable lessons about due diligence and the importance of voicing consumer rights. It is crucial to shine a light on such experiences to protect fellow shoppers from similar hardships in the future. As I bid adieu to this tumultuous chapter, my hope is that others tread cautiously when considering Old English Jewellers. Transparency and reliability should underpin every purchase, safeguarding customers from undue stress and disappointment. Let my narrative serve as a beacon of resilience, advocating for consumer empowerment and ethical business practices in the digital age.
A Anne
80 days ago

Unforgettable Love Encapsulated in Sterling Silver

As I reflect on my recent purchase from oldenglishjewellers.co.uk, I am filled with mixed emotions. Acquiring the coveted 925 silver ring was a dream come true, a symbol of a love story waiting to be written. The intricate design had captivated my heart for ages, and when it finally graced my finger, it felt like pure magic. However, as time passed, a subtle disappointment crept in. The green stone, meant to be the sparkling centerpiece, lacked the luster I had hoped for. Instead of exuding elegance, it resembled something one might find in a bargain bin, its plasticky appearance tarnishing the overall allure of the ring. Despite this setback, the sentimental value I hold for this piece is immeasurable. It serves as a reminder of a special moment, a token of affection that transcends material worth. While I may hesitate to make a future purchase from this platform, I cannot disregard the sentimental significance this ring now holds in my heart. In conclusion, while my experience may not have been flawless, the emotional connection I have formed with this ring is priceless. It is a testament to the enduring power of love and the beauty of cherished memories.
I Ivan
82 days ago

A Timeless Treasure Found: A Customer’s Journey with OEJ Earrings

Nestled in the digital realm lies a hidden gem – oldenglishjewellers.co.uk. As I embarked on my quest for the perfect pair of earrings, little did I know I was about to unearth a treasure trove of satisfaction. From the moment I clicked 'checkout' to the day my parcel arrived, the team at OEJ exuded excellence. Their service was not just good – it was exceptional. Each email was a virtual hug, guiding me through the process with care and attention to detail. Despite the post office's setback, wherein my package was delayed, OEJ stood unwaveringly by me. Their professionalism shone through, turning what could have been a tarnished experience into a mere blip on the radar. The earrings themselves? A masterpiece. Crafted with precision and delicacy, they exuded a timeless elegance that I had long been searching for. Each wear felt like a nod to classic sophistication, a reminder of the beauty that lies in simplicity. In a world where customer service often feels like a transaction, OEJ stands as a beacon of genuine care and craftsmanship. They do not just sell jewelry; they offer an experience – a journey into the world of beauty and elegance. So, to the team at OEJ, I tip my hat to you. Thank you for turning a simple purchase into a cherished memory. I am not just satisfied – I am enamored.
C craig mercer
114 days ago

Unveiling the Truth Behind an Alleged 9ct 375 Ring Purchase

Let me share my recent experience with oldenglishjewellers.co.uk. I was ecstatic to purchase a 9ct 375 hallmarked 0.1ct wishbone eternity ring, only to receive a shocking surprise – a 9K ring, not as advertised. Disappointment flooded my senses as I discovered the absence of any 375 markings. Upon reaching out to Rob for clarification, I faced a puzzling response. Initially, he refused to acknowledge the discrepancy unless I provided a photo, a potentially unlawful request. As I complied and shared undeniable evidence of the 9K marking, Rob pivoted the conversation towards an absurd claim of "peeling" on the ring. How could a genuine 375 gold ring exhibit such a flaw? The confusion and frustration mounted as I grappled with this unexpected turn of events. The transparency and integrity of my purchase were called into question, leading me to question the entire transaction process. This glaring misrepresentation left me no choice but to raise my concerns to Trading Standards, seeking resolution promptly. My advice echoes loud and clear – steer clear of oldenglishjewellers.co.uk to save yourself from a similar ordeal. I remain hopeful that this issue will be addressed promptly, but until then, my trust hangs in the balance.
C Carolyn Jackson
115 days ago

Turning Heartbreak into Gold: My Experience with Old English Jewellers

As someone who values meaningful jewelry, I was over the moon when I purchased a beautiful gold chain featuring a heart pendant from Old English Jewellers. The delicate design captured my heart, and I couldn't wait to wear it every day. However, my excitement was short-lived when the chain unexpectedly snapped within just 8 weeks of purchase. Feeling a mix of disappointment and frustration, I reached out to Old English Jewellers in hopes of a solution. Sadly, their response fell short of my expectations. They informed me that their return policy only allowed for refunds within 30 days of purchase, leaving me with a broken necklace and a sense of disillusionment. Quality and customer service are paramount when it comes to jewelry, especially when it holds sentimental value. In this instance, I was let down by the lack of durability in the necklace and the insufficient support provided by the company. It's disheartening when a cherished piece of jewelry fails to stand the test of time. Despite this setback, I believe in learning from experiences like these. It serves as a reminder to not only seek beauty in jewelry but also durability and reliable customer service. My journey with Old English Jewellers may not have had a fairy-tale ending, but it has taught me valuable lessons about the importance of craftsmanship and customer care in the world of jewelry.
M Maria Gibson
116 days ago

Unforgettable Experience with Oldenglishjewellers: A Gem of a Service!

When I stumbled upon Oldenglishjewellers, little did I know that I was about to embark on a journey filled with exquisite craftsmanship and unparalleled customer service. The moment I placed an order for their dainty solid gold natural opal earrings, I felt a wave of excitement wash over me. The package arrived swiftly, wrapped with such delicate care that it felt like unwrapping a treasure. As I unveiled the earrings, each detail sparkled in perfect harmony with the description provided online. They were not just beautiful; they were a manifestation of artistry. In my moments of uncertainty, Rob, the gem behind the scenes, promptly addressed every query with a warmth that is rare to find in online shopping experiences. His guidance and assistance made me feel valued and reassured, turning what could have been a mere transaction into a memorable interaction. Oldenglishjewellers has not only won me over as a loyal customer but has also set the bar high for what exceptional service should look like in the world of online shopping. To anyone seeking not just jewelry but an unforgettable experience, I cannot recommend Oldenglishjewellers enough. Trust me; you'll be coming back for more, just like I will.
V Kerry
124 days ago

A Gem of Excellence: Unbeatable Quality at Unbeatable Prices!

Sharing my experience with oldenglishjewellers.co.uk is an absolute pleasure. The moment I stumbled upon their website, I was captivated by the sheer quality and variety they offered. The range of products is not only extensive but also of exceptional quality. What truly sets them apart is their commitment to providing top-notch items at prices that are incredibly competitive. The value for money I received was unmatched, making every purchase a true delight. With such a vast selection to choose from, finding the perfect piece was a breeze. In a world where quality and affordability often seem like a rare combination, oldenglishjewellers.co.uk manages to excel effortlessly. I couldn't recommend them enough for anyone looking for exquisite jewelry without breaking the bank. Thank you for making my shopping experience a stellar one!
D DeeBee
133 days ago

EXCEPTIONAL CUSTOMER SERVICE AND HIGH-QUALITY PIECES

From the moment I stumbled upon oldenglishjewellers.co.uk, I knew I had found something special. I recently acquired a stunning ring from OEJ, and the craftsmanship truly took my breath away. The intricate details and exquisite design captivated me from the start. What truly sets OEJ apart, however, is their exceptional customer service. When an unfortunate incident occurred and one of the simulated diamonds fell out of my ring mere weeks after my purchase, I was understandably disheartened. Nevertheless, the way the team at OEJ swiftly addressed my concerns with empathy and professionalism left me in awe. Despite being told that I was beyond the returns window, their willingness to listen and find a solution truly touched my heart. It was evident that their commitment to customer satisfaction went above and beyond mere policies. In the end, I can confidently say that OEJ not only offers high-quality jewellery but also stands behind their pieces with unwavering support and care. I am beyond grateful for the experience I had with them and will undoubtedly be returning for more exquisite pieces in the future. Thank you, OEJ, for restoring my faith in exceptional customer service and for adorning me with jewelry that truly shines bright.
L Lorraine Clements
141 days ago

Unveiling Gem: A Glowing Review of Old English Jewellers

As I stumbled upon oldenglishjewellers.co.uk, I was perplexed by the negative murmurs floating around. However, my personal journey with this company has been nothing short of extraordinary. Seeking a rare Z+1 ring size, I was pleasantly surprised by their abundant collection. The chosen ring exuded elegance and charm, fitting like a dream. Smooth sailing with Royal Mail ensured a seamless delivery, although the presentation in a humble gift bag raised a slight eyebrow – a minor detail easily overlooked in my rush to secure the order. In a world where online shopping experiences can be hit-or-miss, Old English Jewellers shone brightly, exceeding my expectations with their impeccable service and stunning selection. Would I recommend them? Absolutely. Let your jewelry dreams unfold with Old English Jewellers – a hidden gem waiting to be discovered.
J Jenny Mackenzie
276 days ago

A Gem of a Experience: My Glowing Review for Old English Jewellers

Amidst a sea of mixed reviews, I stand as a beacon of utter satisfaction after multiple transactions with oldenglishjewellers.co.uk. Let me paint a vivid picture of my delightful encounters with this remarkable company. Venturing through platforms like Amazon and eBay, I embarked on four separate journeys with this jeweler over the past few months. With each order, I was greeted by a swift fulfillment process that culminated in impeccably packed parcels arriving at my doorstep within a mere 24 to 48 hours, courtesy of Royal Mail. The cherry on top was the availability of comprehensive tracking details that kept me in the loop until the very moment of delivery. What truly sets Old English Jewellers apart is their stellar customer service. Whenever I reached out with a query, they promptly responded, showcasing their commitment to customer satisfaction. Noteworthy is an instance when I sent a weekend inquiry, only to receive an automated acknowledgment that assured me of a human touch come Monday morning. True to their word, come Monday, a personalized reply awaited me. And let's not forget the jewels themselves. Each purchase exudes quality and elegance, all at price points that I can confidently dub as more than reasonable. From the moment I adorned these pieces, a sense of happiness and style enveloped me, a sentiment I carry with pride. In a landscape dotted with contrasting opinions, I proudly stand to recount my overwhelmingly positive journey with Old English Jewellers. It is essential to document such exceptional encounters, and mine serves as a testament to the unmatched brilliance this jeweler embodies.
S Svetlana Vasilyeva
360 days ago

Exquisite Elegance Beyond Expectations

From the moment I stumbled upon oldenglishjewellers.co.uk, I was mesmerized by their exquisite collections. Last summer, I seized the opportunity to indulge in a pair of £15 earrings on sale, hoping to add a touch of sophistication to my ensemble. However, upon receiving the package, my excitement turned to disappointment as I realized the earrings were not made of solid 9ct gold as advertised. Despite the initial setback, I reached out to their customer service, hesitant yet hopeful for a resolution. To my surprise, their team went above and beyond to rectify the situation. They diligently addressed my concerns and promptly offered a full refund, showcasing their commitment to customer satisfaction and integrity. While the earrings may not have been what I initially expected, the exceptional service provided by oldenglishjewellers.co.uk truly sets them apart in the realm of online jewellery shopping. I am grateful for their transparency and dedication to ensuring a positive customer experience. Rest assured, I will continue to explore their stunning collections, with newfound trust and admiration for their brand. Thank you for turning a disappointing moment into a shining example of exceptional service and care.
C C Glass
494 days ago

An Unexpected Twist of Events: My Experience with Old English Jewellers

My recent encounter with oldenglishjewellers.co.uk left me with mixed feelings. While I must commend their prompt delivery and secure packaging, the product I received fell short of my expectations. The ring, albeit lovely, was not what I had initially ordered, sparking a sense of disappointment. Attempting to address this issue, I encountered a roadblock in communication. Despite my best efforts, I struggled to reach out to their customer service team, leading to a sense of frustration. After tirelessly searching for an email address and eventually locating a physical address, I found myself at a dead end. However, this experience has not deterred me entirely. I believe in transparency and honesty, which is why I feel compelled to share my story with others. While I may have faced hurdles in my journey with Old English Jewellers, I am hopeful that my friends can navigate this path more smoothly. For those who share a passion for exquisite jewellery, I urge caution and thorough research before making a purchase. Despite the challenges I encountered, I remain optimistic that others may have a more seamless experience with this brand. May my tale serve as a guiding light for the jewellery enthusiasts in my circle.
M Michele Harris
510 days ago

Turning Sorrow into Joy – A Heartfelt Testimonial for Old English Jewellers

My experience with oldenglishjewellers.co.uk started off on a rocky road, but it eventually led to a heartwarming conclusion. I placed an order for a solid gold double curb necklace, a special gift for my 81-year-old mom, with great excitement and anticipation. Unfortunately, after the payment went through, communication seemed to falter, leaving me worried and anxious about the legitimacy of the company. As days passed without any response to my emails, Facebook messages, or phone calls, doubts crept in, and I questioned whether I had fallen victim to scammers. The uncertainty was particularly distressing as the necklace was not just a piece of jewelry but a token of love for my dear mother. In my darkest moments, when hope seemed to dwindle, a ray of light emerged. Old English Jewellers reached out to me, apologizing for the delay and offering reassurance that my order was being processed. Their explanation about the technical glitches and the genuine concern they showed for my situation touched my heart. Ultimately, when the package arrived, it was not just a necklace, but a bundle of emotions – relief, joy, and gratitude. The necklace was exquisite, exactly as described, and it brought a radiant smile to my mother's face. The impeccable craftsmanship and quality of the piece spoke volumes about the sincerity and dedication of Old English Jewellers. Today, as I see my mom wearing the necklace with pride and happiness, I am filled with gratitude for the team at Old English Jewellers. They not only delivered a beautiful piece of jewelry but also restored my faith in online shopping experiences. To anyone doubting their authenticity, I can now confidently say, they are real, they are genuine, and they care about their customers. Thank you, Old English Jewellers, for turning a moment of doubt into a memory of pure joy.

Introduction

Old English Jewellers is an esteemed online retailer that offers a wide range of high-quality jewelry pieces, including engagement rings, necklaces, bracelets, and watches. With a reputation for exceptional customer service and a vast selection of exquisite products, Old English Jewellers has become a go-to destination for discerning customers seeking timeless and elegant pieces.

Pros and Cons

  • Pros:
    • Extensive collection of fine jewelry.
    • High-quality products made from precious metals and gemstones.
    • Excellent customer service.
    • Secure and user-friendly website.
    • Flexible payment options.
  • Cons:
    • Some products may have higher price points.
    • International shipping may have additional costs.

User Experience

Old English Jewellers' website provides a seamless and enjoyable user experience. The website's intuitive navigation and well-organized categories allow customers to easily browse through the extensive product range. Detailed product descriptions, accompanied by high-resolution images, provide customers with the necessary information to make informed purchasing decisions. The website's responsive design ensures an optimal user experience across various devices, making it convenient for customers to shop on the go.

Pricing and Value for Money

Old English Jewellers offers a broad range of jewelry pieces at various price points to cater to different budgets. While some products may have higher price tags due to their superior craftsmanship and use of precious materials, customers can be assured of receiving excellent value for their money. The quality, durability, and timeless appeal of the products justify the price, ensuring customers invest in pieces that last a lifetime.

Customer Service

Old English Jewellers prides itself on delivering exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns they may have. Whether it's providing guidance on selecting the perfect engagement ring or resolving an issue with a purchase, the customer service representatives strive to ensure a positive shopping experience for every customer.

Product Quality and Selection

Old English Jewellers maintains a commitment to offering only the highest quality jewelry pieces. Each product is crafted with meticulous attention to detail, using premium materials such as 18k gold, sterling silver, and genuine gemstones. The extensive selection ensures customers can find a piece to suit their personal style, whether they are looking for a classic, contemporary, or unique design.

Website Usability

The Old English Jewellers website is designed with simplicity and efficiency in mind. Its user-friendly interface allows customers to navigate effortlessly through the different product categories and filters. The search function enables customers to find specific items quickly, eliminating any potential frustration. Additionally, the website's fast loading speed enhances the overall user experience.

Returns and Exchanges

Old English Jewellers has a transparent and customer-centric return and exchange policy. Customers have a generous timeframe to return or exchange a product if they are not completely satisfied. The company ensures a hassle-free process, provided the item is in its original condition and accompanied by the required documentation.

Promotions and Discounts

Old English Jewellers occasionally offers promotions and discounts to provide customers with additional value. These promotions may include limited-time sales, discount codes, or special offers on selected products. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of attractive deals.

Reputation

Old English Jewellers has established a strong reputation within the jewelry industry and among customers. With years of experience and a commitment to excellence, they have gained the trust and loyalty of their clientele. Their positive reputation is further bolstered by numerous glowing customer reviews and testimonials that highlight their exceptional products and service.

Payment Options

Old English Jewellers offers a range of secure and convenient payment options to accommodate customer preferences. Customers can make purchases using major credit cards, such as Visa and Mastercard, or opt for alternative payment methods, including PayPal or bank transfers. The secure payment gateway ensures customers' financial information remains safeguarded throughout the transaction process.

Loyalty Programs

Old English Jewellers values customer loyalty and appreciates repeat business. While currently, they do not offer a formal loyalty program, they often show their appreciation by providing exclusive promotions and discounts to returning customers. By maintaining a positive relationship with their clientele, Old English Jewellers aims to foster long-term customer loyalty.

Customer Reviews

Customer reviews play a vital role in shaping perceptions of Old English Jewellers. A vast majority of reviews reflect highly positive experiences, emphasizing the exceptional quality of the jewelry, personalized customer service, and prompt delivery. Customers frequently praise the attention to detail and craftsmanship of the products, expressing satisfaction with their purchases.

Community Involvement

Old English Jewellers actively participates in charitable initiatives and community events. They recognize the importance of giving back and make regular contributions to various causes, supporting organizations dedicated to education, healthcare, and the environment. Their commitment to community involvement demonstrates their social responsibility and fosters a positive impact beyond the realm of jewelry.

Shipping and Costs

Old English Jewellers offers reliable and secure shipping services to customers worldwide. The shipping costs vary based on the destination and the total value of the order, ensuring fairness and transparency. They use reputable couriers to ensure prompt delivery and provide customers with tracking information to monitor the progress of their shipment. International customers may be subject to additional import duties and taxes, which are the responsibility of the buyer. In conclusion, Old English Jewellers is a trusted online retailer that delivers exceptional jewelry pieces, outstanding customer service, and an intuitive website experience. With their commitment to product quality, customer satisfaction, and community involvement, they have firmly established themselves as a reputable and reliable destination for those seeking timeless and elegant jewelry.