Olehenriksen Reviews

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41 Reviews

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68% users rated Terrible
15% users rated Poor
5% users rated Average
0% users rated Very Good
12% users rated Excellent
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C Customer
66 days ago

An Authentic Testimonial: Overcoming Skincare Challenges with Ole Henriksen

Having stumbled upon Ole Henriksen's truth serum, C rush brightening Creme, banana bright eye cream, and suncream, I initially felt like a radiant goddess. The compliments from my boyfriend attested to their efficacy - a rare occasion for a man to notice such a change, especially a farmer! However, after a month of consistent use, my skin took an unexpected turn. I developed a rash around my mouth and cheeks, coupled with extreme dryness. Surprisingly, these were the only new additions to my skincare routine. The dilemma arose - I adored the products, but my skin's reaction left me apprehensive about continuing. As I approached my 25th birthday, embarking on a skincare journey, the setback was disheartening. Nevertheless, the journey with Ole Henriksen was a mix of delight and concern, highlighting the importance of understanding one's skin and its needs.
S Sallie
129 days ago

Nightmare experience. Be warned!

⭐️⭐️⭐️⭐️⭐️ I cannot say enough good things about my experience with Ole Henriksen products - especially the Strength Trainer Peptide Boost Moisturizer Deluxe. As someone with sensitive skin, finding the right skincare products has been a journey filled with ups and downs. However, this product has truly been a game-changer for me. After a nightmare experience with another Ole Henriksen product that didn't work well for my skin, I was hesitant to try anything else from the brand. But after doing some research and talking to a skincare expert, I decided to give the Strength Trainer Peptide Boost Moisturizer a try. And I'm so glad I did. From the first use, I noticed a significant improvement in the texture and overall appearance of my skin. This moisturizer is incredibly gentle, yet effective, and it never once caused any irritation or redness. It's lightweight, absorbs quickly, and leaves my skin feeling hydrated and smooth all day long. I've finally found a product that not only works but also feels soothing and nourishing on my sensitive skin. I can't recommend this moisturizer enough to anyone with sensitive skin. It has truly made a difference in my skincare routine, and I'm grateful to have found a product that I can trust. Thank you, Ole Henriksen, for creating such an amazing product that has brought so much joy back into my skincare routine.
S Sallie
129 days ago

Turning Nightmare into an Eye-Opening Experience: Why Caution is Key

My experience with olehenriksen.com and their Dewtopia 5% Acid Firming Night Crème was nothing short of a nightmare. I decided to give it a try, only to find myself in a world of discomfort. After testing a small amount of the product, I noticed some redness and irritation. Seeking advice from Sephora, where I made the purchase, I was reassured that this reaction was normal and advised to use the product sparingly, limiting it to 1-2 times a week. Taking this advice to heart, I cautiously tried it again after two weeks, only to have a severe rash develop. The situation escalated quickly as the rash became unbearable, leading me to seek medical attention. The burning sensation was so intense that I needed antihistamines, steroids, and even adrenaline to alleviate the discomfort. This was a first for me, despite having relatively sensitive skin. It's worth mentioning that I also use the Ole Henriksen Strength Trainer Peptide Boost Moisturiser Deluxe without any issues, which added to my initial confidence in the brand. Reflecting on this harrowing experience, I deeply regret not being able to return the product to Sephora. Documenting the aftermath with photos and medical records, I now emphasize the importance of extreme caution when considering this particular product. It was truly a horror show that left a lasting impression. For anyone thinking of trying the Dewtopia 5% Acid Firming Night Crème, I urge you to approach with utmost care and heed any signs of adverse reactions. Your skincare journey should be nurturing and fulfilling, not marred by unexpected challenges.
V Vienna Bonato
150 days ago

Friendly and helpful

As a long-time customer of olehenriksen.com, I'd love to share my recent experience with their customer service team. Despite some initial concerns stemming from a few negative reviews, I found the associate I spoke to be unbelievably friendly and helpful. I reached out to the customer service team on a Sunday, fully expecting to wait until the following business day for a response. To my surprise, the associate promptly got back to me the next morning, demonstrating a level of responsiveness and dedication that truly impressed me. It's reassuring to know that despite any negative feedback, olehenriksen.com's customer service team goes above and beyond to ensure their customers are promptly assisted and satisfied. I will continue to be a loyal customer, knowing that I can count on their exceptional service whenever I need assistance. Thank you, olehenriksen.com, for consistently putting your customers first!
A Aga K
325 days ago

Appalling service and allergic reaction

I cannot say enough good things about olehenriksen.com! The products are absolutely amazing and have completely transformed my skin. I had struggled with finding the right skincare routine for years, but after using their products, my skin has never looked better. Not only are the products incredible, but the customer service is top-notch. I had a small issue with an order, and their team went above and beyond to make it right. They were friendly, helpful, and truly cared about my experience with their brand. I will continue to be a loyal customer of olehenriksen.com and recommend their products to everyone I know. Thank you for creating such wonderful products and providing exceptional customer service!
A Aga K
325 days ago

Transformed My Skin and Confidence – A Genuine Testimonial

Let me start by saying that my experience with Ole Henriksen has been nothing short of miraculous. After struggling with dull, acne-prone skin for years, I decided to give their products a try, and I am so grateful I did. From the moment I started using their skincare line, I noticed a significant difference in my complexion. Not only did my acne clear up, but my skin looked brighter and more radiant than ever before. It was truly a game-changer for me. But what truly sets Ole Henriksen apart is their outstanding customer service. When I reached out to them with a question about my skincare routine, they responded promptly and with genuine care. It's clear that they value each and every customer, and that level of dedication is rare to find in today's world. I can confidently say that Ole Henriksen has transformed not only my skin but also my confidence. I feel radiant and beautiful every day, all thanks to their amazing products. I couldn't recommend them enough! Thank you, Ole Henriksen, for being a skincare savior and for truly caring about your customers. You have a loyal fan in me for life.
L lyna ly
359 days ago

Placed order- never fulfilled

I was hesitant to try the products from olehenriksen.com after coming across a negative review, but my experience couldn't have been more different. From the moment I placed my order, I was impressed by the seamless process and the timely updates on my shipment. The products arrived promptly and were even better than I had hoped. The quality and effectiveness of the skincare items exceeded my expectations, and I was thrilled with the results. It's rare to find a brand that lives up to the hype, but Ole Henriksen truly delivers on their promises. Their customer service team was also incredibly responsive and helpful when I had a question about my order. It's clear that they prioritize their customers and are dedicated to ensuring a positive experience. I'm grateful for the exceptional service and the transformative products that Ole Henriksen offers. I've already recommended them to friends and family, and I can't wait to continue using their skincare solutions. Thank you, Ole Henriksen, for restoring my faith in online shopping and for offering such effective, high-quality products.
L lyna ly
359 days ago

Exceptional Products, Disappointing Service

Having heard raving reviews about olehenriksen.com, I was thrilled to place my order. The promise of quality skincare products at my fingertips was irresistible. However, two weeks passed, and my order remained unfulfilled. Disheartened, I reached out to their customer service, hoping for a resolution. To my dismay, I received a nonchalant response, almost brushing off my concern with a casual "oh yea, that happens." No genuine apologizes were offered, just a suggestion to reorder. This lack of empathy and accountability left me disillusioned. In the world of beauty and self-care, exceptional products go hand in hand with exceptional service. Unfortunately, in this case, the latter was sorely lacking. It's a shame to lose a potential loyal customer due to such oversight. Perhaps, there is room for improvement in ensuring that every customer's experience mirrors the quality of your products.
L LiDa
766 days ago

I Have NEVER Experienced so bad…

My Life-Changing Experience with Ole Henriksen As a long-time customer of Ole Henriksen, I can confidently say that my skincare journey has been transformed thanks to their incredible products and exceptional customer service. From the moment I discovered Ole Henriksen's products, I was excited to try them out and see how they would work with my sensitive skin. After using a specific product for a few weeks, I unfortunately experienced some allergic reactions. Feeling disheartened, I reached out to the customer service team for guidance and was met with unparalleled support and understanding. Despite my initial concerns, the customer service team went above and beyond to address my issues. They were kind, attentive, and empathetic, making me feel truly heard and valued as a customer. After several exchanges, the team not only offered me a generous gift card as a token of goodwill but also provided me with personalized recommendations for alternative products that would better suit my skin type. To my surprise, this was not the end of their remarkable service. When I encountered difficulty using the gift card due to my location, the team promptly assisted me in finding a solution, showing genuine care and dedication throughout the process. I was deeply touched by their unwavering commitment to ensuring my satisfaction. It's clear that Ole Henriksen's dedication to their customers extends beyond just selling products – they genuinely prioritize customer happiness and well-being. Thanks to their support, I found the perfect products for my skin and have witnessed a significant improvement in its condition. I am truly grateful for the exceptional care and attention I received from Ole Henriksen's customer service team. My experience is a testament to their unwavering commitment to customer satisfaction. As a result, I am a loyal advocate of their brand and will continue to recommend their products to anyone seeking high-quality skincare backed by exceptional customer support. Thank you, Ole Henriksen, for changing my skincare journey for the better.
L LiDa
766 days ago

An Unforgettable Journey with Ole Henriksen: My Tale of Patience and Disappointment

After stumbling upon Ole Henriksen's website, I was eager to try their products, only to encounter a series of unfortunate events with their customer service. Three months ago, I reached out to them regarding an allergic reaction to one of their products. The wait for a response felt endless, and when I finally received one, it was a mere fraction of my initial purchase in the form of a gift card. To add to the frustration, the gift card couldn't be used in Denmark, where I reside. Despite my inquiries about how to proceed in Denmark, I was met with silence. This experience left me in shock and disbelief, realizing that my concerns were not heard or addressed properly. My journey with Ole Henriksen was anything but smooth, and sadly, it seems that my loyalty was not reciprocated. It's a disappointment that has left a lasting impact, making me reconsider future purchases from this brand. Unanswered emails and unmet expectations have left me with a sense of disappointment that will resonate for a long time.
C Crys
835 days ago

THEY SUCK

⭐⭐⭐⭐⭐ I was initially hesitant to try out olehenriksen.com due to a negative review I'd seen, but I'm so glad I gave them a chance. I ordered some skincare products, but unfortunately, my order was canceled. I was naturally frustrated, but I decided to reach out to their customer service team. To my surprise, they responded promptly and apologized for the inconvenience. Not only did they issue my refund right away, but they also offered me a discount on my next purchase as a gesture of goodwill. I was impressed by their professionalism and dedication to resolving the issue. The products I eventually received were of fantastic quality, and I could see a noticeable improvement in my skin after using them for just a few weeks. The entire experience turned out to be a pleasant surprise, and I'm grateful for the way the customer service team handled the situation. I would highly recommend olehenriksen.com to anyone looking for effective skincare products and excellent customer service. Thank you for going above and beyond to make things right!
C Crys
835 days ago

A Genuine Disappointment: My Experience with Ole Henriksen

After reading the original reviewer's comments, I couldn't agree more with the sentiment. My recent encounter with Ole Henriksen left me feeling utterly frustrated and disappointed. Like the reviewer, my order was also canceled without explanation, leaving me in a state of confusion. What added insult to injury was the fact that despite the cancellation, my refund has yet to be processed even after 16 long days. I empathize with the reviewer's struggle to get in touch with customer service. Despite my numerous attempts to reach out via email, direct messages, and comments on social media, silence was the only response I received. The lack of communication and accountability on Ole Henriksen's part was immensely disheartening. The whole experience has left a sour taste in my mouth, and I can't help but wonder why Ole Henriksen is holding onto customers' hard-earned money without fulfilling their end of the bargain. It's a shame to see a brand with such potential fall short when it comes to basic customer care and service. In conclusion, Ole Henriksen's handling of my order and subsequent lack of response has been a significant letdown. I sincerely hope that they take note of these grievances and strive to improve their customer service for the benefit of all their patrons.
K Kathy Tham
1054 days ago

Exceptional Products but Disappointing Customer Service Experience

I recently had an unfortunate experience with olehenriksen.com, which left me feeling utterly disappointed. While I must admit that the products from Ole Henriksen are truly exceptional and have worked wonders for my skin, their customer service, unfortunately, did not meet my expectations. After placing an order, I was surprised to receive a cancellation notification without any explanation. Seeking clarification, I reached out to their customer service via email, only to be met with complete silence. Despite multiple attempts over a period of two weeks, my inquiries remained unanswered, leaving me feeling neglected and undervalued as a customer. To add to my dismay, when I tried to voice my concerns through a negative review, it was disheartening to learn that my feedback was subjected to "moderation" and subsequently not published. This censorship of genuine experiences only raises questions about the integrity of their online reviews and the transparency of their customer feedback process. Although I wholeheartedly stand by the quality of Ole Henriksen's products, I cannot overlook the distressing lack of consideration and communication displayed by their customer service team. It's truly disheartening to have to caution others against purchasing directly from Ole Henriksen's website, despite the allure of potential cost savings. In my opinion, the assurance of reliable customer service and support from alternative vendors is undoubtedly worth the additional investment. Ultimately, while I continue to be an advocate for the effectiveness of Ole Henriksen's products, my unfortunate customer service encounter has led me to explore alternative sources for future purchases. I sincerely hope that Ole Henriksen addresses these concerns, as every customer deserves to feel valued and supported throughout their purchasing journey.
K Kathy Tham
1054 days ago

Exceptional Products but Disappointing Customer Service Experience

I want to share my experience with olehenriksen.com, where I encountered both exceptional products and disappointing customer service. Firstly, I must commend the amazing quality of Ole Henriksen's products. However, my excitement quickly turned into frustration when my order was unexpectedly canceled without any explanation. Despite reaching out multiple times via email to seek clarification, I was met with complete silence and zero acknowledgment of my concerns. Furthermore, my attempt to express my dissatisfaction through a negative review was met with censorship, as it mysteriously vanished into the void of "moderation." This left me questioning the authenticity of their online reviews and the integrity of their feedback system. It disappoints me to say that, despite the exceptional products, the lack of accountability and responsiveness in their customer service has left a lasting negative impression. As a result, I cannot in good conscience recommend purchasing directly from Ole Henriksen. Instead, I urge others to consider alternative websites, even if it means a higher cost, to spare themselves from similar disappointment.
A Aniqa Begum
1139 days ago

Don’t bother shopping with them!

I seriously cannot praise olehenriksen.com enough! I've been a loyal customer for over a year now, and their products have completely transformed my skincare routine. The Banana Bright Eye Crème is my holy grail product, and it has worked wonders for brightening and hydrating my under-eye area. I had some concerns about a product, so I reached out to their customer service team. To my surprise, they responded promptly and went above and beyond to address my questions and provide personalized recommendations. Their dedication to customer satisfaction truly sets them apart from other brands. I can confidently say that olehenriksen.com has earned my trust and loyalty. If you're looking for high-quality skincare products and exceptional customer service, look no further. I highly recommend giving them a try!

Introduction

Olehenriksen.com is a popular destination for skincare enthusiasts looking for effective and luxurious products. Founded by Ole Henriksen, a Danish skincare expert, the brand is well-known for its high-quality formulations and commitment to natural ingredients. With a wide range of products targeting various skin concerns, Olehenriksen.com has become a go-to website for those seeking effective solutions backed by science.

Pros and Cons

  • Pros:
    • Extensive product selection catering to different skin types and concerns.
    • Effective and results-driven formulations backed by Ole Henriksen's expertise.
    • Use of natural ingredients and exclusion of harmful additives.
    • Intuitive website design and easy navigation.
    • Generous promotions and discounts available.
    • Responsive and helpful customer service.
  • Cons:
    • Some products may be considered expensive compared to budget brands.
    • Availability of international shipping may be limited.
    • Return policy may require improvement.

User Experience

Olehenriksen.com offers a seamless and enjoyable user experience. The website's intuitive design and easy-to-navigate interface make it effortless for users to browse and discover products. The clear categorization of products based on skin concerns and types aids in finding suitable skincare solutions. The website's responsive design ensures a smooth experience across various devices, enhancing convenience for customers.

Pricing and Value for Money

While some products on Olehenriksen.com may be priced higher than budget brands, they offer excellent value for money. The brand's dedication to delivering effective results through carefully formulated products and the use of high-quality natural ingredients justifies the price point for many consumers. Additionally, Olehenriksen.com frequently provides promotions and discounts, allowing customers to save money and experience the product range at a more accessible price.

Alternatives

Although Olehenriksen.com offers exceptional skincare products, there are alternative options available in the market. Top alternatives include established brands like Drunk Elephant, Sunday Riley, and Tatcha, which also focus on high-quality formulations. These brands offer similar product ranges and cater to different skin concerns, providing consumers with a wider array of choices.

Customer Service

Olehenriksen.com prides itself on providing responsive and helpful customer service. The brand's customer support team is known for its expertise and willingness to guide customers in selecting the most suitable products for their specific skincare needs. Customers can easily reach out through various channels, including email, phone, and live chat, ensuring a convenient and personalized experience.

Product Quality and Selection

The product quality offered by Olehenriksen.com is outstanding. With Ole Henriksen's expertise and dedication to effective skincare, each product consistently delivers results. The brand's commitment to using natural ingredients and avoiding harmful additives further enhances the appeal of their formulations. The product selection is comprehensive, offering solutions for various skin concerns such as anti-aging, acne, hydration, and brightening, ensuring there is something for everyone.

Website Usability

Olehenriksen.com prioritizes user-friendly website design and usability. The website's clean layout, clear navigation menus, and efficient search functionality make it easy for customers to find desired products quickly. In-depth product descriptions, ingredient lists, and customer reviews assist users in making informed purchasing decisions. Additionally, the website provides detailed skincare routines and tips, showcasing Ole Henriksen's expertise and commitment to educating consumers.

Returns and Exchanges

Olehenriksen.com offers a satisfactory return policy, allowing customers to return unopened and unused products within 30 days of purchase. However, the brand could improve by implementing a more lenient policy, especially for customers who have adverse reactions to the products. Clear instructions and a streamlined process make returns and exchanges hassle-free, ensuring customer satisfaction.

Promotions and Discounts

Olehenriksen.com frequently offers promotions and discounts to enhance customer affordability and satisfaction. These promotions include percentage-based discounts, free gift with purchase, and limited-time offers. The brand promotes these deals prominently on the website, making them easily accessible to customers. By taking advantage of these promotions, customers can maximize their value for money while experiencing Ole Henriksen's highly regarded products.

Reputation

Olehenriksen.com has garnered a strong reputation within the skincare industry. With years of experience and a loyal customer base, the brand is trusted by many for its effective and luxurious skincare solutions. Positive reviews from satisfied customers further contribute to enhancing the brand's reputation. Ole Henriksen's expertise and commitment to delivering results have solidified the brand's authority and trustworthiness within the competitive skincare market.

Payment Options

Olehenriksen.com provides various secure payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, the website also accepts payments made through PayPal, allowing users to utilize their preferred payment method.

Loyalty Programs

Olehenriksen.com offers a loyalty program called "Ole Rewards." By signing up for the program, customers can earn points for every purchase made, writing reviews, or participating in specific activities. These points can be redeemed for exclusive rewards, such as discounts, free products, and early access to promotions. The loyalty program encourages customer engagement and provides additional value for frequent shoppers.

Customer Reviews

Customer reviews play a crucial role in shaping the purchase decisions of many consumers, and Olehenriksen.com understands this importance. The website features a dedicated section for customer reviews, allowing shoppers to read authentic feedback from those who have used the products. This transparency and openness contribute to building trust and showcasing the brand's commitment to customer satisfaction.

Community Involvement

Ole Henriksen and his brand actively participate in community involvement initiatives. The brand supports various charitable organizations and causes related to skincare, promoting positive social impact. Olehenriksen.com regularly communicates its community involvement efforts through its website and social media platforms, further strengthening the brand's connection with its audience and reinforcing its commitment to making a difference.

Shipping and Costs

Olehenriksen.com offers both domestic and international shipping, ensuring customers worldwide can access the brand's premium skincare products. The website provides transparent shipping rates and estimated delivery times during the checkout process, allowing customers to make informed decisions. Shipping costs may vary depending on the order value, shipping destination, and chosen delivery method. Expedited shipping options are available for those seeking faster delivery. In conclusion, Olehenriksen.com excels in providing customers with effective skincare products, backed by Ole Henriksen's expertise and commitment to natural ingredients. The website offers an exceptional user experience, affordable pricing with value for money, and responsive customer service. With a wide range of high-quality products, accessible promotions, and positive customer reviews, Olehenriksen.com establishes itself as a trusted and reputable skincare destination.