Oliveandpiper Reviews

Voted Good (5/5)

563 Votes

20 Reviews

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In the Jewelry Store category

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5% users rated Poor
0% users rated Average
15% users rated Very Good
80% users rated Excellent
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J Jaimee V
59 days ago

Unmatched Customer Care and Comfort: My Journey with Olive & Piper

When my earrings posed an unexpected issue, I was apprehensive about contacting customer service. However, my experience with oliveandpiper.com completely transformed my expectations. Their prompt response and willingness to expedite a replacement pair exemplified unparalleled customer care. Within just a week, I received a new set of earrings that not only resolved my initial concern but also introduced a level of comfort I had never experienced before. The high-quality surgical steel not only alleviated any allergy-related worries but also proved to be the first pair that didn't cause any discomfort. Olive & Piper's dedication to customer satisfaction shines through in every interaction. This genuine care for their customers sets them apart in the world of online shopping. My heartfelt gratitude goes out to the team for their exceptional service and top-notch products. Thank you, Olive & Piper, for prioritizing both quality and customer happiness in such a remarkable manner.
J J L
66 days ago

Exceptional Service Beyond Expectations

As a devoted shopper at oliveandpiper.com, I must commend their outstanding customer service. Not only do they offer a delightful array of products that effortlessly blend style and affordability, but their attention to detail and commitment to customer satisfaction truly set them apart. From the moment I placed my order to the timely delivery of my items, every interaction with their team exuded warmth and professionalism. Their willingness to go the extra mile to ensure my shopping experience was seamless and enjoyable did not go unnoticed. I am thrilled with my purchase and cannot wait to return for more. Thank you, oliveandpiper.com, for not only delivering excellent products but for also providing exceptional service that exceeded my expectations.
D Dana Sastre
76 days ago

Exemplary Service Beyond Expectations

Where do I even begin? My experience with oliveandpiper.com left me utterly speechless. The team's customer service is not only fast and quick, but it's also exceptionally responsive and caring. Upon encountering an issue with my order, I reached out by replying to the delivery email, hoping for a resolution. Within minutes, I received a warm and reassuring response that not only addressed my concern but also provided me with a solution. My broken earring dilemma turned into a delightful experience as their team guided me through fixing the issue with unparalleled professionalism and genuine care. Olive and Piper's dedication to their customers truly shines through their prompt assistance and unwavering support. I couldn't be more impressed and grateful for the outstanding service they delivered. They have set the bar high for customer satisfaction, and I'll undoubtedly be a loyal customer for life. Thank you, oliveandpiper.com, for going above and beyond to make your customers feel valued and cherished.
S Susan Stapleton
77 days ago

I had a difficulty with a latest order

My evaluation for oliveandpiper.com I had a difficulty with a latest order. Once I contacted them they obtained again to me instantly and stuck my concern. They've glorious costumer service and exquisite jewellery.
A Amy Ebberts
88 days ago

Exceptional Customer Service and Swift Resolution!

Let me share my experience with oliveandpiper.com - a brand that truly values their customers. I recently encountered an issue with my order, but their customer service team swiftly addressed my concern without any delay. Not only did they resolve the issue promptly, but they also went above and beyond by sending a replacement right away. The efficiency and effectiveness with which they handled my situation were truly commendable. Their responsiveness and willingness to assist left me feeling valued and appreciated as a customer. It's rare to come across such exceptional customer service these days, and oliveandpiper.com sets a remarkable standard. I can't thank them enough for making the entire process so smooth and hassle-free. This level of care and dedication to customer satisfaction has undeniably earned my loyalty. I highly recommend oliveandpiper.com to anyone looking for not only quality products but also outstanding customer service that goes the extra mile. Kudos to the team for their unwavering commitment to excellence!
F Farnoosh Far
93 days ago

Sparkling Elegance: A Jewelry Lover’s Delight

From the moment I opened my package from oliveandpiper.com, I knew I was in for a treat. The exquisite earrings I ordered were even more stunning in person, exuding a sense of elegance and charm that captivated me instantly. Not only did the jewelry exceed my expectations, but the attention to detail in the packaging truly showcased the care and thoughtfulness put into every aspect of the customer experience. With such a delightful first impression, I am already planning my next purchase from oliveandpiper. Thank you for creating such beautiful pieces that bring joy to my heart and sparkle to my ears.
C Cat Rolfe
132 days ago

Exceeding Expectations: A Tale of Exceptional Customer Care

When I stumbled upon oliveandpiper.com, little did I know that I was about to embark on a delightful journey filled with exquisite products and unparalleled customer service. From the moment I made my first purchase, I was blown away by the level of care and attention to detail that the team at Olive and Piper demonstrated. Not only were the products of the highest quality, but the support I received surpassed all my expectations. As someone who values personalized experiences, I was thrilled to find a brand that not only met but exceeded my every need. Whether it was for a wedding, bachelorette party, or bridal shower, Olive and Piper had the perfect pieces to add that extra touch of elegance and charm. Each interaction with their customer service team left me feeling valued and appreciated. Their dedication to ensuring customer satisfaction truly sets them apart from the rest. It's clear that they are not just selling products; they are crafting unforgettable experiences for their customers. So, to the team at Olive and Piper, I extend my heartfelt gratitude for going above and beyond. You have not just gained a loyal customer in me, but also an advocate who will sing your praises to all who will listen. Thank you for making every moment special and for setting the bar high in the world of online shopping.
N Natalie Hamm
184 days ago

Exemplary Service and Stunning Quality

When I ordered from oliveandpiper.com, I encountered a minor hiccup with the shipping, as the tracking showed the package was delivered, but it was nowhere to be found at my doorstep. Concerned, I reached out to their customer service team, and to my relief, I received a prompt and reassuring response that put my worries at ease. Their willingness to assist me was truly commendable. A few days later, my eagerly awaited package arrived, and I was beyond pleased with the exquisite pieces I had ordered. The attention to detail in the products was evident, and the packaging was as delightful as the jewelry itself. Despite the initial setback, the exceptional customer service and the quality of their products have won me over completely. I'm genuinely impressed and will definitely be a returning customer. Thank you, oliveandpiper.com, for your top-notch service and beautiful jewelry!
A Ashley Shelton
198 days ago

From Wedding Worries to Customer Care: My Olive & Piper Journey

Turning to Olive & Piper for my wedding jewelry was an easy choice, as their stunning collections had just what I was looking for. However, as with any online purchase, not every piece was a perfect match. What truly impressed me was their exceptional customer service when it came to processing my return. Despite encountering a minor issue with my return order, Olive & Piper's dedicated team took swift action to resolve it efficiently and with the utmost courtesy. Their professionalism and willingness to assist me left a lasting impression, reassuring me that I had chosen the right brand for my special day. Thanks to their outstanding service, I not only found my dream wedding jewelry but also experienced top-notch customer care. Without a doubt, I will be a returning customer, knowing that I can trust Olive & Piper to deliver both exquisite products and exceptional service.
E Erika Striewe
213 days ago

Embracing Elegance: A Tale of Wedding Sparkle

As I embarked on the journey of finding the perfect jewelry for my special day, oliveandpiper.com became my beacon of brilliance. Each piece I selected radiated exquisite beauty, leaving me mesmerized by their craftsmanship. From delicate earrings to dazzling necklaces, every item surpassed my expectations. The unparalleled quality of their jewelry spoke volumes about their dedication to excellence. What truly set oliveandpiper.com apart was the personal touch they added to my experience. The owner's heartfelt message post-order captured my heart, showcasing a level of care and attention that is rare to find. Engaging with her was a delightful conversation that made me feel truly valued as a customer. It was evident that their passion for their craft extended beyond creating stunning jewelry; it encompassed forming genuine connections with those who choose their brand. In essence, I am not merely recommending olive & Piper; I am wholeheartedly endorsing them to everyone seeking a touch of elegance and grace. My journey with them was not just about purchasing jewelry; it was about embracing a sense of beauty and joy that will forever be etched in my heart. Thank you, oliveandpiper.com, for making my wedding sparkle with such exquisite radiance.
L Leana Lindstrom
214 days ago

Exquisite Jewelry for Unforgettable Moments

Embarking on the journey to find the perfect accessories for my wedding, I stumbled upon oliveandpiper.com, where dreams truly come to life. Amidst the chaos of last-minute preparations, their prompt service and lightning-fast shipping saved the day. The necklace and earrings I ordered not only arrived well in advance but also left me speechless with their sheer beauty. In a moment of worry about the delivery timing, their exceptional customer service team went above and beyond to ease my concerns. Their unwavering dedication to ensuring my items reached me on time showcased a level of care that is truly rare to find. The pieces I received were not just jewelry; they were exquisite works of art that I cannot wait to adorn on my special day, adding a touch of magic to every moment. Olive and Piper have not just won me over with their stunning range of jewelry but with their heartfelt commitment to ensuring every customer's experience is nothing short of extraordinary. With their passion for creating unforgettable moments, they have undoubtedly become my go-to destination for all things beautiful and enchanting.
C candice mandel
238 days ago

I extremely advocate Olive & Piper

My evaluation for oliveandpiper.com I extremely advocate Olive & Piper. I bought a pair of earrings for my wedding ceremony they usually have been actually gorgeous. They have been gentle weight but tremendous elegant. I had a really merely gown and these earrings have been the right little pop of rose gold coloring that made every thing come collectively so fantastically. I additionally obtained so many compliments on them. Do not hesitate buying from olive & piper, you'll not be dissatisfied
M Marie
251 days ago

Sparkling Elegance: A Tribute to Olive and Piper

It was by sheer luck that I stumbled upon Olive and Piper, and it has been nothing short of a fantastic discovery! A special occasion like my nephew's wedding called for exquisite jewelry, and Olive and Piper delivered beyond my expectations. The Blair drops added a touch of sophistication, while the Nigella bracelet completed the ensemble with grace. Impressed by the quality and style, I recently indulged in the Alaia pendants, a symbol of timeless beauty. One for myself and one for my dear sister, a fellow lover of pearls. The pieces exuded elegance and craftsmanship, exceeding every desire I had for them. What truly sets Olive and Piper apart is their swift shipping and impeccable customer service. Each interaction was met with professionalism and efficiency, leaving me with a sense of satisfaction and trust in their brand. I wholeheartedly recommend Olive and Piper to anyone in search of jewelry that not only dazzles but also tells a story of elegance and charm. Thank you, Olive and Piper, for being a beacon of brilliance in the world of accessories!
H Heather
252 days ago

Unforgettable Augustine Earrings: A Touch of Elegance for My Big Day!

As a bride-to-be, I was on the lookout for the perfect accessories for my upcoming wedding. When I stumbled upon the Augustine earrings on oliveandpiper.com, I knew they were the ones. The intricate design and unique style set them apart from anything else I had seen. Upon receiving my order, I was pleasantly surprised by the lightning-fast shipping – a true testament to Olive and Piper's dedication to customer satisfaction. What truly touched my heart was the personalized signed card included in the package, showing that they value each customer as an individual. The attention to detail in both the product and packaging further affirmed my decision to support this wonderful small business. Olive and Piper not only exceeded my expectations but also added a touch of magic to my wedding preparations. I am beyond grateful for the exceptional service and absolutely stunning earrings that will make my special day even more memorable. Thank you, Olive and Piper, for making me feel like a true princess!
T Tanya Zedor
253 days ago

Unforgettable Journey with Olive & Piper

Embracing the authenticity in every piece from my recent order at Olive & Piper has sparked a joy within me. As a bride-to-be, I dove into a treasure trove of earrings, a necklace, and a bracelet in anticipation of my shower and wedding. The elegance exuded by these adornments left me spellbound. Although a minor hiccup arose during my purchase, the swift and empathetic response from the customer service team was nothing short of remarkable. Kathrine, with her unwavering support, not only resolved the issue promptly but also stayed connected until my order nestled safely in my hands. The flawless blend of exceptional products, top-notch customer service, and a delightful shopping journey has etched a special place in my heart for Olive & Piper. As I eagerly await more magical moments, I am certain that my future celebrations will shine brighter adorned in their creations. Thank you, Olive & Piper, for a truly unforgettable experience that I will cherish and revisit time and time again.

Introduction

Oliveandpiper.com is an online jewelry store that offers a wide range of stylish and trendy accessories for women. With a focus on quality craftsmanship and affordable prices, the website aims to cater to fashion-forward individuals who want to enhance their outfits with beautiful and unique jewelry pieces. In this review, we will cover various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive collection of trendy and fashionable jewelry pieces.
  • High-quality craftsmanship, ensuring longevity of products.
  • Affordable prices, making it accessible to a wide range of customers.
  • User-friendly website with intuitive navigation and attractive design.
  • Responsive and helpful customer service team.
  • Generous promotions and discounts regularly available.
  • Positive reputation among customers for product quality and customer satisfaction.
  • Multiple payment options for convenience.
  • Loyalty program offering rewards for repeat purchases.
  • Engagement with the community through social media channels and blog posts.
  • Fast and reliable shipping options.
  • Clear and transparent pricing with no hidden costs.

Cons

  • Limited selection of men's jewelry.
  • International shipping may have longer delivery times.

User Experience

Oliveandpiper.com provides a seamless user experience with its user-friendly interface and well-organized product categories. Navigating through the website is easy, and customers can quickly find the products they are looking for. The search function is efficient and offers relevant results. The product pages feature high-resolution images, detailed descriptions, and customer reviews, providing all the necessary information for making an informed purchase decision. The checkout process is straightforward, with multiple payment options available for convenience.

Pricing and Value for Money

Oliveandpiper.com offers affordable pricing without compromising on quality. The jewelry pieces are competitively priced, considering their craftsmanship and design. Customers can access trendy and fashionable accessories without breaking the bank. Additionally, the value for money is excellent as the products are made to last, ensuring long-term enjoyment and satisfaction.

Customer Service

The customer service at Oliveandpiper.com is commendable. The support team is responsive, helpful, and knowledgeable. They promptly address queries, concerns, and issues, ensuring a smooth and satisfactory shopping experience for customers. Communication channels, including email and social media, are actively monitored, and customers can expect a timely and professional response.

Product Quality and Selection

Oliveandpiper.com offers high-quality jewelry pieces made with attention to detail. The materials used are durable, ensuring longevity and resistance to wear and tear. The selection of products is extensive, ranging from earrings and necklaces to bracelets and rings. The website regularly updates its inventory with new and trendy designs, catering to a diverse range of style preferences.

Website Usability

The website's usability is a strong point of oliveandpiper.com. The intuitive interface and clear navigation make it easy for customers to find their desired products. The layout is visually appealing, with a well-organized structure that showcases the products effectively. The responsive design ensures a seamless browsing experience across different devices, from desktops to mobile phones.

Returns and Exchanges

Oliveandpiper.com has a hassle-free returns and exchanges policy. Customers can request returns or exchanges within a specified timeframe and receive a refund or replacement for their purchased items. The process is straightforward, and the website provides clear instructions and guidelines for initiating returns or exchanges. However, customers are responsible for return shipping costs.

Promotions and Discounts

Oliveandpiper.com frequently offers promotions and discounts, making their products even more affordable. Customers can find special deals, limited-time offers, and seasonal discounts on the website. Additionally, subscribing to the newsletter allows customers to receive exclusive promotions and early access to sales.

Reputation

Oliveandpiper.com has built a positive reputation among its customers. It is recognized for its commitment to quality, customer satisfaction, and reliable service. Numerous positive customer reviews highlight the excellent product quality, stylish designs, and overall shopping experience provided by the brand.

Payment Options

Customers can choose from multiple payment options on oliveandpiper.com. The website accepts major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, customers can pay conveniently through PayPal, offering flexibility and security during the checkout process.

Loyalty Programs

Oliveandpiper.com offers a rewards program to encourage customer loyalty. By creating an account and making purchases, customers accumulate points that can be redeemed for discounts on future orders. The loyalty program enhances the overall value for money and incentivizes repeat purchases.

Customer Reviews

Customer reviews play a crucial role in providing transparency and social proof for oliveandpiper.com. The website displays customer reviews prominently on product pages, allowing potential buyers to gauge the product's quality and overall customer satisfaction. The reviews are authentic and contribute to the trustworthiness and credibility of the brand.

Community Involvement

Oliveandpiper.com actively engages with its community through various channels. The brand maintains a strong presence on social media platforms, sharing style inspiration, new product releases, and engaging with customers through comments, messages, and giveaways. Additionally, the website features a blog section that offers fashion tips, trends, and behind-the-scenes insights, fostering a sense of community among fashion enthusiasts.

Shipping and Costs

Oliveandpiper.com provides fast and reliable shipping options. Customers can choose from various shipping methods, including standard and expedited delivery. The website clearly communicates estimated delivery times and any associated costs during the checkout process. International shipping is available, but customers should note that longer delivery times may apply for international orders. In conclusion, oliveandpiper.com offers an attractive online jewelry shopping experience with its extensive collection of trendy accessories, attractive pricing, high product quality, and excellent customer service. The website's user-friendly interface, clear navigation, and responsive design contribute to a seamless browsing and purchasing process. With its positive reputation, frequent promotions, and community engagement, oliveandpiper.com stands out as a trustworthy and reliable platform for fashion-forward individuals seeking stylish jewelry pieces.