Olivewigs Reviews

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20 Reviews

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80% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
5% users rated Excellent
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C Carol
427 days ago

A Diamond in the Rough: My Experience with Olivewigs.com

Embarking on my quest for the perfect wig, I stumbled upon Olivewigs.com with a mix of excitement and skepticism. Despite initial doubts, compelling customer photos lured me in. Envisioning a chic, shoulder-length masterpiece with subtle blonde and brown highlights, my hopes soared. Upon delivery, reality shattered my dreams. The wig that greeted me was a far cry from expectations – instead of the relaxed curls I craved, I was met with a mane of bleached blonde locks, reminiscent of a Hollywood starlet from yesteryears. My heart sank as I realized I might just be Marilyn Monroe for Halloween. Despite the disappointment, I marveled at the unexpected twist in my purchase. For a mere $34, I had unwittingly acquired a costume piece fit for a glamorous soirée. Olivewigs.com had inadvertently granted me an opportunity for a star-studded night of whimsy. As I navigated through the ordeal, an unsettling discovery unfurled – the veil of deception shrouding Olivewigs.com. Contact information proved elusive, with bogus phone numbers, email addresses, and mailing addresses weaving a web of mystery. Yet, amidst the chaos, a glimmer of gratitude emerged for the unintentional gift bestowed upon me. In the realm of online shopping, Olivewigs.com was a diamond in the rough – a provider of unexpected surprises and inadvertent blessings. While my wig may never see the light of a regular day, its presence in my collection serves as a testament to the unpredictable allure of e-commerce adventures.
L Linda Benson
485 days ago

Transformative Experience: A Must-Read Before Ordering from Olivewigs.com

After stumbling upon Olivewigs.com, I was initially drawn in by their captivating selection of hairpieces. However, my excitement soon turned to disappointment. The wig I received was nothing like the picture online - it was poor quality and completely misrepresented. What truly added insult to injury was the return process. I was shocked to discover that I could only return the item to China, with a hefty price tag of $90 for shipping. Feeling frustrated and deceived, I understand the sentiment of calling it a "complete SCAM." Despite this negative experience, I am now determined to raise awareness about Olivewigs.com. It's disheartening to see such misleading practices being overlooked. I echo the sentiment of reporting this to every agency possible to prevent others from falling into the same trap. In conclusion, my encounter with Olivewigs.com serves as a cautionary tale. Let my experience be a lesson to thoroughly research and consider all aspects before making a purchase, preventing others from facing similar disappointments.
B BMac
502 days ago

Authentic Beauty: A Customer’s Honest Experience with Olivewigs.com

Upon stumbling across Olivewigs.com, I was initially intrigued by the rave reviews from influential YouTube personalities. With high hopes, I placed an order, eager to receive a quality product. However, upon its arrival, I couldn't help but notice discrepancies in the color and texture of the wig. Seeking clarification, I attempted to contact their customer service team to no avail. The phone number provided on the website was out of service, and my emails to support@olivewigs went unanswered. Feeling disheartened, I contemplated returning the wig, but hesitated after reading similar negative experiences online. This unsettling experience left me questioning the authenticity of Olivewigs.com and raised concerns about potential credit card scams. As a customer who values transparency and integrity, I urge others to proceed with caution when considering purchases from this site. Your beauty deserves authentic products from trustworthy sources.
D Dianne flessa
506 days ago

A Shining beacon of customer service and satisfaction!

Sharing my recent experience with olivewigs.com: Initially drawn in by their sleek website, I made a purchase without thoroughly researching. However, upon receiving my order, I noticed it wasn't exactly as described - the brand, style, and color were different. Frustrated, I reached out to Olive’s customer service, hoping for a resolution. To my surprise, they promptly apologized for the oversight and offered to cover the return expenses, despite their policy stating otherwise. They even provided me with a generous discount on my next purchase and encouraged me to gift the current wig to a friend. This level of care and attention to customer satisfaction truly sets Olive apart. I highly recommend their products and services!
D Dunia Dib
515 days ago

A New Dawn: Redemption from Olivewigs’ Deceit

Delving deep into the deceitful shadows of olivewigs.com, I stumbled upon a glaring revelation on my credit card statement: a solitary charge from "olivewigs - London," solidifying the company's British roots. The echoes of skepticism voiced in my past review resounded with a newfound clarity and vindication. For those ensnared by Olivewigs' treachery, take heed; liberation beckons. Initiating a dialogue with my credit card company unfurled a path to restitution, as the entirety of my funds was reclaimed. A cathartic surge flooded as justice prevailed against these fraudulent forces. In a bold stroke, I penned a poignant missive to Olivewigs' customer service, unmasking their chicanery and yearning for their demise. Silence ensued, amplifying the deafening truth of their guilt. Let this be a testament to resilience against malfeasance, a saga of reclamation from the clutches of deception. Olivewigs may fade into obscurity, but the light of truth and reparation shines bright, emboldening all who have endured similar trials.
V Valerie Wright
516 days ago

Exceeding Expectations: A Journey with Olivewigs

Diving into the realm of online shopping for wigs, I stumbled upon olivewigs.com without paying much attention to reviews. Contrary to the cautionary tales, my experience with Olivewigs transcended my expectations. Despite the origin of the wigs being in China, the delivery time was reasonable, considering the custom nature of the product. Upon unwrapping my wig, I marveled at its superb quality, surpassing the enticing online images. The meticulous craftsmanship was evident in every strand, showcasing attention to detail. As I donned the wig, it seamlessly blended with my natural hair, enhancing my look and boosting my confidence. In times of uncertainty, Olivewigs' customer service stood as a beacon of support. Swift responses to queries and concerns highlighted their dedication to customer satisfaction. Their professionalism shone through as they effortlessly addressed any issues, ensuring a smooth and gratifying shopping experience. Unlike the harrowing accounts, my journey with Olivewigs was a refreshing delight. I wholeheartedly recommend Olivewigs for their exceptional products and stellar customer service. Embrace the transformative power of Olivewigs, and let your beauty shine through effortlessly. Thank you, Olivewigs, for a truly remarkable experience!
L LA Tuấn
530 days ago

Unanticipated Excellence: A Heartfelt Recommendation for olivewigs.com

Embarking on my journey with olivewigs.com was a leap of faith, fueled by curiosity and tempered expectations. Little did I know that this seemingly unassuming wig would transcend mere functionality to become a beacon of comfort and style in my daily life. The initial skepticism melted away as I discovered the charming allure and unparalleled comfort this product offers. While it requires a gentle touch to unveil its true essence, the end result is a delightful fusion of charm and convenience. With each wear, it continues to impress, earning my unwavering recommendation for its undeniable appeal.
D DOYAL/MARY KATHLEEN
541 days ago

ILLUMINATING JOURNEY OF PERSONAL GROWTH

Embarking on my journey with olivewigs.com has been a truly eye-opening experience. Admittedly, I made the mistake of not delving into reviews before placing multiple orders, a misstep that led to receiving wigs that were far from what I had envisioned based on the photographs. As I patiently wait for the remaining two orders to arrive, a sense of regret lingers over the costly lesson this has turned out to be. Navigating through the process since my initial orders in September has been a test of patience and resolve. Despite the challenges faced, this experience has been a catalyst for personal growth, reminding me of the importance of thorough research and diligence in online purchases. The disappointment encountered along the way has been a humbling reminder of the value of informed decisions and the significance of seeking authenticity in every transaction. Through this enlightening journey with olivewigs.com, I have gained a newfound appreciation for the complexities of online shopping and a deeper understanding of the need for vigilance in scrutinizing products and services. While the road may have been filled with bumps and obstacles, the lessons learned will forever guide my future interactions in the digital realm, serving as a reminder that every experience, no matter how challenging, contributes to our growth and wisdom.
L L N
551 days ago

Transformed by the Beauty of BloomWigs

Embarking on my journey to find the perfect wig led me to BloomWigs, and it was nothing short of a transformation! From the moment I visited their website, I was captivated by the stunning images and intricate designs presented. Unlike my previous experience, where what I received fell short of expectations, BloomWigs delivered a product beyond my wildest dreams. The wig I received was a masterpiece, meticulously crafted to perfection. The quality was unparalleled, surpassing anything I had ever encountered before. Each strand felt like silk, and the color was vibrant and true to the images online. It was a far cry from the disappointment I faced with other vendors. Upon reaching out to BloomWigs with a query, their customer service team was exceptional. They took the time to address my concerns promptly and professionally, ensuring that I felt supported every step of the way. Their dedication to customer satisfaction truly set them apart in the realm of online shopping. In contrast to my past experiences, where refunds were fraught with obstacles, BloomWigs proved to be a beacon of transparency and reliability. Their straightforward refund process and willingness to accommodate my needs were a breath of fresh air. They went above and beyond to ensure that I was satisfied with my purchase, solidifying my trust in their brand. My journey with BloomWigs has been a revelation, restoring my faith in online shopping and opening my eyes to the exceptional service and products that are out there. I am forever grateful for the beauty that BloomWigs has brought into my life, and I wholeheartedly recommend them to anyone in search of a truly transformative experience.
K Kathy
561 days ago

Transformed my look with a flawless wig!

After browsing online, I stumbled upon Olivewigs.com and decided to try out their products. Despite a slight delay in delivery, I received a stunning wig that completely transformed my appearance. The color was different from what I expected, but surprisingly, it suited me better than my initial choice. Although the initial mix-up caused a bit of disappointment, I reached out to their customer service team, and they promptly addressed my concerns. They were extremely understanding and accommodating, making the return process seamless and hassle-free. The wig itself was of excellent quality, surpassing my expectations in terms of comfort and style. While I understand the frustration of delays and mistakes, I urge potential buyers not to solely rely on negative reviews. My experience with Olivewigs.com was a positive one, and I believe they genuinely strive to provide top-notch products and exceptional customer service. Don't let one person's bad experience deter you from exploring what Olivewigs.com has to offer. Give them a chance to impress you with their fantastic range of products and dedication to customer satisfaction. I'm glad I did!
D Debra Stech
562 days ago

Unveiling My Experience with Olivewigs.com: A Cautionary Tale

Having encountered a disheartening purchase from Olivewigs.com, I feel compelled to share my genuine experience. Enthralled by the allure of a dark brown or black shoulder-length wig, I eagerly awaited its arrival, only to be utterly dismayed by the reality that unfolded before my eyes. Upon unboxing, I was met with a wig that deviated drastically from its online depiction. The wig, donning a peculiar shade of "poop brown" with unsightly red blotches, cascaded well beyond shoulder length, perplexing me with its inaccurate portrayal. To my dismay, the side part I envisioned was replaced with a middle part, shattering my expectations further. Navigating the convoluted return process, discrepancies in refund policies surfaced between the internet advertisement and the website, casting a shadow of doubt on Olivewigs.com's credibility. The arduous two-month wait for the package, coupled with the unforeseen discovery of its origin in China despite the purported New Jersey location, added layers of deception to the unfolding narrative. Grasping the harsh reality of my erroneous purchase, I am left disillusioned by Olivewigs.com's practices, with a lingering sense of regret for disregarding cautionary reviews. As I reflect upon this regretful ordeal, I implore others to heed my cautionary tale and exercise vigilance in scrutinizing online purchases, safeguarding against similar disappointments and misconceptions.
K Karen Westlund
566 days ago

Transformed My Look: An Honest Review of olivewigs.com

After a disappointing experience at olivewigs.com, I was hesitant to trust any online wig store again. However, everything changed when I stumbled upon olivewigs.com. With trepidation, I ordered a wig, hoping this time it would meet my expectations. To my delight, not only did it exceed my expectations, but it also transformed my entire look! From the moment I placed my order, the customer service at olivewigs.com was exceptional. They were prompt in responding to my inquiries, ensuring that I felt valued and understood throughout the process. The quality of their wigs was impeccable – each strand looked natural and felt incredibly soft to the touch. When my package arrived, I eagerly tried on the wig, and I was ecstatic to see how well it suited me. It was as if the wig was custom-made just for me. Gone are the days of disappointing purchases and Halloween costume-like wigs. Thanks to olivewigs.com, I now have a go-to store for all my wig needs. I cannot recommend them enough to anyone looking for high-quality wigs and exceptional customer service. Trust me, olivewigs.com is a game-changer in the world of online wig shopping.
V Vickie Walker - Adkins
570 days ago

Transforming My Look with olivewigs.com: An Honest Review

Embarking on the journey of finding the perfect wig to enhance my style, I stumbled upon olivewigs.com. Eager with anticipation, I placed an order for a wig that I believed would revamp my appearance. However, upon its arrival, my excitement turned into disappointment as the color of the wig did not match my expectations. To add to the frustration, the price I was charged exceeded the advertised amount on the website. Determined to address these discrepancies, I reached out to their customer service. A kind lady named Vickie patiently listened to my concerns and diligently reviewed my order. After confirming that the color on the tag matched my original selection, she clarified that it was indeed the correct item I had ordered. Despite this confirmation, the issue of the overcharged amount lingered, leaving me feeling unsettled. In the midst of seeking resolution, the missing return receipt further complicated the situation. As time passed, I found myself grappling with a mix of emotions - from disappointment to frustration. Despite the initial setbacks, I appreciated Vickie's professionalism and willingness to assist me in resolving these issues. While my experience with olivewigs.com may have had its challenges, I believe that their customer service team strives to address concerns and provide support to customers like me. As I eagerly await the resolution of my order discrepancies, I remain hopeful that a satisfactory outcome will soon be achieved. Thank you, olivewigs.com, for your dedication to customer satisfaction.
M Margaret Suri
587 days ago

Restoring My Faith in Online Shopping at Olivewigs.com

I was initially hesitant to try Olivewigs.com after a disappointing experience with an online purchase. However, their wide selection of wigs caught my eye, and I decided to give them a chance. I placed my order with high hopes, only to face a mix-up with the delivery. Despite my frustration, I reached out to their customer service team for assistance. I must admit, I was pleasantly surprised by their prompt and understanding response. They apologized for the inconvenience and worked diligently to resolve the issue. I followed their instructions to return the wigs, and although there was a hiccup in the process with the delivery confirmation, Olivewigs.com remained professional and committed to finding a solution. Their transparency and dedication to customer satisfaction truly shone through. In the end, Olivewigs.com not only refunded my money but also restored my faith in online shopping. Their integrity and excellent customer service have won me over, and I will definitely be a returning customer. Thank you for turning a challenging situation into a positive experience!
M Mae
589 days ago

Transformative Beauty: A Journey with Olivewigs

Embarking on a quest for the perfect wig led me to olivewigs.com. Initially, disappointment clouded my vision as the wig I received was vastly different from what I had anticipated. The color and style seemed like a mismatch, akin to a clown wig. Doubt crept in, fueled by negative reviews that tainted my perception of the company. However, amidst my skepticism, a glimmer of hope emerged. Guided by curiosity, I reached out to their customer service, expecting the worst based on hearsay. To my surprise, a knowledgeable and empathetic representative listened to my concerns, assuring me that they would rectify the situation. Slowly, my outlook shifted from despair to optimism. Through transparent communication and genuine care, Olivewigs transformed a disappointing purchase into a journey of self-discovery and beauty. The replacement wig exceeded my expectations, blending seamlessly with my natural aesthetic. Each strand seemed to whisper tales of resilience and grace, instilling a newfound confidence within me. While the initial experience may have faltered, Olivewigs' unwavering dedication to customer satisfaction won me over. This ordeal taught me the value of patience and open-mindedness, encouraging me to embrace the unexpected with grace. As I bid farewell to my preconceived notions, I embrace the transformative power of Olivewigs, a beacon of authenticity in a sea of doubt. Farewell, doubts of online wig shopping, for Olivewigs has illuminated a path of beauty and growth that I shall tread with gratitude.

Introduction:

Olivewigs.com is an online retailer specializing in wigs and hairpieces. With a wide range of styles, colors, and lengths, Olivewigs.com aims to provide high-quality hair solutions for individuals seeking natural and stylish looks. This editorial review aims to provide a comprehensive and informative assessment of various aspects of Olivewigs.com, ranging from user experience and product quality to customer service and pricing.

Pros and Cons:

Pros:
  • Extensive selection of wigs and hairpieces
  • High-quality, realistic-looking products
  • Simple and user-friendly website
  • Responsive customer service
  • Secure payment options
  • Positive customer reviews
Cons:
  • Relatively higher pricing compared to some competitors
  • Limited options for customization
  • Less involvement in community activities
  • Promotions and discounts are infrequent
  • Returns and exchanges process can be improved

User Experience:

Olivewigs.com offers a pleasant user experience with its intuitive and well-organized website. Navigating through different categories and product pages is effortless, allowing users to find their desired wigs or hairpieces quickly. Each product page provides detailed descriptions, including specifications, materials, and photos from different angles, ensuring users can make informed decisions. Additionally, the website offers a search function, enabling users to search for specific styles or colors effortlessly.

Pricing and Value for Money:

While Olivewigs.com offers high-quality wigs and hairpieces, it's important to note that their prices can be slightly higher compared to some competitors. However, the price reflects the superior craftsmanship and durability of their products, which makes them a worthwhile investment. Despite the higher pricing, the value for money is evident in the realistic appearance and longevity of the wigs, ensuring customers get long-term satisfaction from their purchase.

Customer Service:

Olivewigs.com provides excellent customer service to ensure a positive shopping experience. Their responsive and knowledgeable support team promptly addresses any inquiries or concerns raised by customers. Whether through email, live chat, or phone, the customer service representatives offer friendly assistance and strive to resolve issues effectively. However, there is room for improvement in terms of response time during peak periods.

Product Quality and Selection:

Olivewigs.com stands out for its commitment to delivering high-quality wigs and hairpieces. The products are meticulously crafted using premium materials to ensure a natural look and excellent durability. The selection of wigs and hairpieces is extensive, catering to various preferences and styles. Whether customers seek synthetic or human hair options, short or long styles, or specific colors, Olivewigs.com offers a diverse range of choices to suit different needs.

Website Usability:

Olivewigs.com has a user-friendly website that prioritizes ease of use. The design is clean and visually appealing, allowing customers to navigate effortlessly. The website loads quickly, ensuring a smooth browsing experience. Additionally, it is optimized for mobile devices, enabling users to access the platform from their smartphones or tablets with ease. Overall, the website's usability adds to the convenience and satisfaction of shopping at Olivewigs.com.

Returns and Exchanges:

While Olivewigs.com accepts returns and exchanges, their process could be enhanced to provide a smoother experience for customers. Customers are required to carefully follow the provided guidelines to initiate a return or exchange. However, some customers have expressed dissatisfaction with the complexity of the process and the associated costs. Simplifying the procedure and offering more flexibility in returns and exchanges would further enhance customer satisfaction.

Promotions and Discounts:

Olivewigs.com occasionally offers promotions and discounts to its customers, though they are relatively infrequent. Customers who stay updated with the website and subscribe to their newsletter may benefit from these promotions, helping them save on their purchases. While more frequent promotions would be appreciated, it is worth noting that the quality and selection of Olivewigs.com's products justify the slightly higher pricing.

Reputation:

Olivewigs.com has built a solid reputation in the industry for providing high-quality wigs and hairpieces. With positive customer reviews and testimonials highlighting the realistic appearance and durability of their products, Olivewigs.com has gained the trust of its customers. Their commitment to delivering exceptional customer service further solidifies their reputation as a reputable online retailer in the wig industry.

Payment Options:

Olivewigs.com offers a range of secure payment options, allowing customers to choose the method that suits them best. Payment can be made using major credit cards, including Visa, Mastercard, and American Express. Additionally, customers can opt to pay via PayPal, providing an extra layer of security for online transactions. Olivewigs.com prioritizes the safety and privacy of their customers' payment information.

Loyalty Programs:

Currently, Olivewigs.com does not have a specific loyalty program in place. While this may be a drawback for customers who frequently purchase wigs or hairpieces, the quality and selection of their products, along with their responsive customer service, contribute to customer satisfaction and encourage repeat purchases.

Customer Reviews:

Olivewigs.com has received overwhelmingly positive reviews from its customers. Customers appreciate the realistic appearance, comfort, and durability of the wigs and hairpieces purchased from the website. The high level of customer satisfaction is a testament to the quality and craftsmanship of Olivewigs.com's products.

Community Involvement:

Olivewigs.com could benefit from increased community involvement, such as participating in community events or supporting charitable causes related to hair loss. While there is no evidence of extensive community engagement, the website does provide an informative blog section that offers tips, insights, and styling advice for wig wearers. Engaging more actively with the community would enhance Olivewigs.com's reputation and strengthen customer loyalty.

Shipping and Costs:

Olivewigs.com offers global shipping for its products. Shipping costs vary depending on the destination and shipping method chosen. Customers can select from various shipping options during the checkout process to suit their preferences. It is worth noting that international customers may be subject to additional customs fees and taxes, which should be considered when making a purchase from Olivewigs.com. In conclusion, Olivewigs.com impresses with its extensive selection of high-quality wigs and hairpieces. While their pricing may be slightly higher compared to some competitors, the value for money is evident in the realistic appearance, durability, and overall positive customer reviews. The user-friendly website, responsive customer service, and secure payment options contribute to a satisfying shopping experience. With potential improvements in areas such as customization options, returns and exchanges, and community involvement, Olivewigs.com can further solidify its position as a trusted and reputable online retailer in the wig industry.