Users Voice for Olivias

30% users rated Terrible
3% users rated Poor
4% users rated Average
4% users rated Very Good
58% users rated Excellent
Pie Chart Review Representation for Olivias
Olivias Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Mar 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3 4.5 4.5 3.8 4.1 4.8
Oct 2022 3 4.7 4.7 4.2 3.9 4.3
Nov 2022 4 4.5 4.2 2.8 4.1 2.4
Dec 2022 5 5 5 5 5 5
Mar 2023 4.4 4.1 3.3 3.4 3 1.7
Line Chart for Rating of peer stores

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Detailed Olivias Review by

Introduction

Olivias.com is a website dedicated to women's fashion and home decor. The website features a wide range of products from clothing, shoes, and accessories to furniture, decor, and kitchen essentials.

Pros and Cons

Pros: - A vast selection of fashion and home decor products - Various payment options, including credit card and PayPal - Loyalty program for frequent shoppers - Free shipping on orders above $100 Cons: - High pricing for some items - Limited product availability as some items may go out of stock quickly

User Experience

Navigating the website is straightforward, making it easy for users to find what they're looking for. The site's search function is also useful in getting relevant results quickly. The product pages are detailed, with multiple images and sizes, making it easier for shoppers to make informed decisions.

Pricing and Value for Money

The pricing on Olivias.com is generally high, but the quality of the products justifies the cost. Does have occasional sales and discounts, making some items more affordable.

Alternatives

Some notable alternatives to Olivias.com include: - Nordstrom.com for fashion and beauty products - Wayfair.com for home decor and furniture items - Anthropologie.com for unique and trendy clothing and decor items

Customer Service

Customer service on Olivias.com is top-notch. The website offers an online contact form, email, and phone support. The customer support team is exceptionally responsive and helpful, often resolving issues quickly.

Product Quality and Selection

The selection of products available on Olivias.com is impressive, with options for all types of shoppers. The products are high-quality and sourced from top designers and brands, delivering a premium shopping experience.

Website Usability

The website is easy to use, with intuitive navigation and a well-organized layout. The site loads quickly, and the search function is effective, allowing shoppers to find what they're looking for quickly.

Returns and Exchanges

Olivias.com accepts returns and exchanges within 30 days of purchase, provided that the items are unused, unworn, and in their original condition. The website offers free returns on orders over $100.

Promotions and Discounts

Olivias.com occasionally offers promotions and discounts, such as seasonal sales and holiday deals. The website also has a loyalty program that rewards frequent shoppers with discounts and exclusive offers.

Reputation

Olivias.com has a solid reputation for quality products, excellent customer service, and user-friendly website. The website maintains a high rating on various review sites and has a loyal following of satisfied customers.

Payment Options

Olivias.com accepts various payment options, including credit cards, PayPal, Google Pay, and Apple Pay.

Loyalty Programs

Olivias.com has a loyalty program that rewards frequent shoppers with discounts and exclusive offers.

Customer Reviews

Customer reviews on Olivias.com are generally positive, with customers praising the quality of the products and the helpfulness of the customer service team.

Community Involvement

Olivias.com is involved in various charitable initiatives, partnering with organizations that support women and children.

Shipping and Costs

Olivias.com offers free shipping on orders over $100, with shipping rates calculated based on weight and destination for all other orders. The website ships worldwide, with estimated delivery times varying depending on location.

Olivias Recent User Reviews

User Rating

5 stars

39

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Reviewer Name: Miss Rhianna Beale

Review Submission Date: 2022-12-15

Review Title: Very good price
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Review Description: Very good price, swift well packaged delivery

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Reviewer Name: Georgia

Review Submission Date: 2022-12-15

Review Title: Very quick order before Christmas
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Review Description: Ordered a footstool to go with our Paddington leather chair. The stool arrived within a week and looks great!

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Reviewer Name: Dee

Review Submission Date: 2022-12-15

Review Title: I am absolutely in love with my mirror…
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Review Description: I am absolutely in love with my mirror however third time lucky as two previously delivered were faulty, but jasmine from the Olivia team was very helpful with pickup returns and re delivery.

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Reviewer Name: Carolyn Howlin

Review Submission Date: 2022-12-15

Review Title: Beautiful lamp and great value.
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Review Description: Bought my lamp in the sale so got an amazing bargain and I am so pleased with it. Beautiful unusual lamp receiving lots of compliments.

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Reviewer Name: Rebecca

Review Submission Date: 2022-12-15

Review Title: Brilliant
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Review Description: Ordered a mirror which was wayyyyyy more expensive on other sites for exactly the same. Mirror arrived well packaged and kept updated with delivery throughout. Will definitely be ordering again.

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Reviewer Name: Eleni Fantis

Review Submission Date: 2022-12-14

Review Title: Love this company
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Review Description: Love this company, beautiful products, great customer service and prices aren't too horrific!

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Reviewer Name: Greig Muir

Review Submission Date: 2022-12-14

Review Title: Love Our New Mirror
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Review Description: Ordered a beautiful mirror. Simple process and delivery was excellent. The item was packaged really well and arrived in perfect condition.

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Reviewer Name: Ms Lauren Richens

Review Submission Date: 2022-12-14

Review Title: Mirror was absolutely beautiful and…
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Review Description: Mirror was absolutely beautiful and such a great price. Unfortunately it didn’t look right in the room I wanted to place it in (my fault) but would 100% order from Olivia’s again.

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Reviewer Name: Elizabeth Hall

Review Submission Date: 2022-12-14

Review Title: Art shopping for homes
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Review Description: I ordered a statue called the eternal flame for my daughter in law as she was designing her large room in an old farmhouse they are renovating she hasn't seen it yet When choosing it I saw another one I liked which was the two hearts I kept the hearts...wonderful

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Reviewer Name: Sophie Corkery

Review Submission Date: 2022-12-14

Review Title: Mirroraculous
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Review Description: Excellent communication from start to finish. The bonus was the price on the mirror which I absolutely love, makes the room look so much bigger.