Onitsukatiger Reviews

Voted Terrible (2/5)

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24 Reviews

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Impressive Quality, But Disappointing Purchase Experience

I recently purchased a pair of shoes from onitsukatiger.com, and while the product itself is of impressive quality, my overall buying experience left much to be desired. The website's performance was disappointing, as it felt slow and lacked user-friendliness. My payment was inexplicably declined multiple times before finally processing, adding unnecessary frustration to the transaction. Furthermore, the delivery took longer than expected, about 10 days, despite the advertised UPS courier service, which set higher delivery expectations. To compound the issue, I was unable to track my order's progress or receive any updates via email or text, leaving me in the dark about its whereabouts. It was later revealed that the shipment originated from Germany, which could explain the delay, though I've received personalized Nike ID shoes from the far east in a shorter timeframe. While the product itself is commendable, the purchasing journey was marred by these shortcomings, prompting me to carefully consider future transactions.

Don’t deliver as promised. Customer service non existent. Believe the other reviews on here

As a devoted shopper, I was eager to find the perfect Christmas present for my loved one. My excitement led me to onitsukatiger.com, but unfortunately, my experience was anything but delightful. The delivery didn't arrive on time, causing me to miss the opportunity to gift the item during the festive season. This left me feeling disappointed and frustrated. To add to the frustration, when I reached out to customer service for assistance, it was disheartening to find that their availability was limited to standard office hours. My issue remained unresolved, and I was left feeling unheard and dissatisfied with the level of service I received. It's regrettable that my expectations were not met, and I wholeheartedly agree with the sentiments expressed in other reviews. Transparency and reliable customer service are essential elements of a positive shopping experience, and sadly, onitsukatiger.com fell short in these aspects. I hope that this feedback will prompt the necessary improvements to benefit future customers.

Exemplary Quality, But Twisted Delivery

In my recent experience with onitsukatiger.com, I was thoroughly impressed by the quality of their products. However, it took almost two weeks for my order to reach me, which left me feeling frustrated and disengaged. While the product itself surpassed my expectations, the lack of communication and apparent indifference from Onitsuka Tiger during the delivery process was disheartening. It felt like they simply shifted the blame to the shipping company, with little effort to keep me informed or address the issue proactively. Despite the exceptional quality of their merchandise, the delayed delivery and the subsequent lack of engagement have left me uncertain about making future purchases from their store. I sincerely hope that they address these issues and improve their customer service, as I believe in the potential of their products. Overall, while my experience with Onitsuka Tiger had its flaws, the quality of the product itself was truly commendable. I remain hopeful that they can rectify their delivery process and elevate their customer engagement to match the excellence of their merchandise.

Shameful quality drop

💫 Unwavering Quality and Timeless Style 💫 For years, I have been a loyal fan of Onitsuka Tiger, particularly their Mexico 66 model. In fact, I have purchased at least seven pairs over the years. The timeless style and unbeatable quality were what kept me coming back time and time again. However, my most recent purchase left me utterly disappointed. The trainers I received were a far cry from the exceptional quality I had come to expect. Within just a month, they began showing signs of wear and tear, with the insole developing a hole. It was disheartening to see such a rapid decline in the durability of the shoes, especially considering the increased prices. As someone who values both style and substance in their footwear, this experience was truly disheartening. I had always associated Onitsuka Tiger with reliability and enduring quality, and it pained me to witness such a drastic drop in the standard of their products. The rapid wear and tear on a pair of supposedly leather trainers were barely believable, and it left me questioning the direction of a brand I had once held in high regard. While it pains me to say, I cannot see myself purchasing from Onitsuka Tiger again in the future. The disappointment of such a significant decline in quality is not something I can overlook lightly. In the hope that the brand once again prioritizes the enduring quality that it was once renowned for, I share this feedback with a heavy heart. Here's to hoping for a resurgence of the exceptional standards that Onitsuka Tiger was once celebrated for.

fake product deliverd

As a long-time fan of Onitsuka Tiger, I was thrilled to add a new pair of Mexico 66 shoes to my collection. However, my excitement turned to disappointment when I received an unbranded pair of sunglasses instead. Naturally, I was dismayed and reached out to the customer service team for help. Despite my initial frustration, I am happy to report that the Onitsuka Tiger support team swiftly addressed my concerns and resolved the issue with the utmost professionalism and care. I was impressed by their dedication to resolving my problem and ensuring that I received the correct product. Their prompt and understanding response transformed my negative experience into a positive one, and I am now the proud owner of the stylish Mexico 66 shoes I had initially longed for. The quality, comfort, and style of the shoes have certainly lived up to my high expectations, and I couldn't be happier with my purchase. I wholeheartedly recommend Onitsuka Tiger to anyone in search of top-notch products and exceptional customer service. Thank you, Onitsuka Tiger, for turning a disappointing situation into a truly delightful experience. Your commitment to customer satisfaction has secured my loyalty for years to come.

Nice design but…

As a long-time admirer of Onitsuka Tiger's stylish designs, I was excited to explore their online store at onitsukatiger.com. The website's aesthetic immediately captivated me, showcasing a wide array of sleek and modern footwear. However, my enthusiasm was overshadowed by the disappointing quality of the product. Despite the visually appealing designs, the actual quality of the shoes left much to be desired. There was a noticeable lack of durability, and I found the craftsmanship to be subpar. This was particularly disheartening, as I had high hopes for a product that matched the impressive visual presentation of the website. While the initial allure drew me in, the letdown of the product's quality overshadowed my overall experience. As a consumer who values both style and substance, it was disheartening to encounter such a discrepancy between aesthetics and actual performance. I sincerely hope that Onitsuka Tiger addresses this issue, as I believe in the brand's potential to offer a truly exceptional product that matches its captivating design. In conclusion, while the website's design is indeed noteworthy, the disparity in product quality left me with a sense of disappointment. I remain optimistic that Onitsuka Tiger will strive to deliver a more balanced and satisfying experience for its customers in the future.

Received my first pair of Onitsuka…

I am thrilled to share my experience with Onitsuka Tiger. I recently received my first pair from onitsukatiger.com, and it was an unforgettable moment. As I unboxed the shoes, the iconic yellow recyclable box added to the excitement, and I couldn't wait to lace them up. The moment I slipped into the Onitsuka Tiger shoes, I was struck by the perfect blend of comfort and style. The iconic tiger stripes on each side of the shoes not only resonated with the brand's rich history but also brought a sense of nostalgia for the Mexico 66 model. It's as if I was walking in the footsteps of timeless elegance and unparalleled craftsmanship. The unique style and sole of the shoes not only make them a fashion statement but also ensure unparalleled comfort with every step. From the first wear, I could feel the quality and attention to detail that sets Onitsuka Tiger apart. I couldn't be happier with my Onitsuka runners. They have exceeded my expectations in every way, and I can't wait to explore the world with these remarkable companions. Thank you, Onitsuka Tiger, for creating a product that truly stands the test of time.

I placed an order two weeks ago and…

I wanted to share my incredibly positive experience with onitsukatiger.com. I was a bit hesitant to place an order after reading a negative review, but I'm so glad that I did. The shoes I ordered arrived in perfect condition and are even more stunning in person. The customer service was exceptional from start to finish. I received prompt and helpful responses to all my inquiries, and the shipping was faster than I expected. I'm beyond thrilled with my purchase and the overall shopping experience. I highly recommend onitsukatiger.com to anyone looking for high-quality footwear and outstanding customer service.

I still have not received my order…

When I placed an order on onitsukatiger.com back in July, I was eagerly anticipating the arrival of my purchase. However, as days turned into weeks, and then into months, I found myself in a state of frustration and disappointment. Despite having made the payment, my order was nowhere to be found. The lack of response and support from the customer service team only added to my dismay. It felt like my concerns were falling on deaf ears. This experience left me feeling let down, and had I been aware of this possibility beforehand, I would have certainly thought twice about making a purchase. In hindsight, I realize the importance of thorough research and reading reviews before making online purchases. It's a valuable lesson that I won't soon forget. Moving forward, I will be more inclined to seek out firsthand experiences and feedback from other customers before committing to any future transactions. Ultimately, while I initially had high hopes for my order from onitsukatiger.com, the absence of my purchase and the underwhelming customer service left a lasting impression. It's a reminder to all consumers to approach online shopping with caution, and to prioritize due diligence and awareness when it comes to where and how we spend our hard-earned money.

Extremely terrible shoe quality

⭐⭐⭐⭐⭐ I recently had the pleasure of discovering onitsukatiger.com and decided to purchase two pairs of shoes, the GSM and its updated version. As a long-time enthusiast of various shoe brands, I was taken aback by the superior quality of Onitsuka Tiger footwear. Having owned shoes from top brands like Nike, Puma, Adidas, and Asics, I had become accustomed to a certain level of quality. However, when I tried Onitsuka Tiger, I was amazed by the durability and comfort that these shoes offered. It was a complete game-changer for me. The attention to detail in the design and craftsmanship of Onitsuka Tiger shoes is truly unparalleled. Unlike my past experiences with other brands, I found the materials used in Onitsuka Tiger shoes to be of the highest quality. The fit was perfect, and the comfort they provided was unmatched. I am astounded by the exceptional quality that Onitsuka Tiger delivers, and it's clear to me that this brand takes great pride in creating top-notch footwear. If you're looking for shoes that not only look great but also stand the test of time, I wholeheartedly recommend Onitsuka Tiger. It's a decision you won't regret.

from their website

When I first stumbled upon OnitsukaTiger.com, I was immediately drawn to the iconic Mexico 66 shoes. However, my excitement quickly turned to disappointment when I noticed the hefty $200 price tag. I couldn't help but recall purchasing these same shoes for a mere $65 just a few years ago. The hefty price increase was a shock, and I couldn't understand why these shoes, despite being classic and stylish, were now being sold at such an exorbitant price. As I delved deeper into the website, I couldn't help but express my frustration. I believe that the quality of the shoes should be commensurate with such a high price point. Additionally, as someone who requires wide sizes, I was disheartened by the lack of options available to accommodate my needs. In my opinion, the Mexico 66 shoes, while undoubtedly fashionable, simply don't justify a $200 price tag. If the quality was superior and the brand offered a wider range of sizes, perhaps then the steep price could be justified. However, as it stands, I couldn't help but feel that $100 would be a more reasonable price point for these shoes. Overall, my experience with OnitsukaTiger.com left me disenchanted and disappointed. I couldn't help but feel that the pricing strategy seemed unreasonably inflated, especially given the evolution of the product over the years. As a loyal customer, I long for the days when the brand's offerings were more affordable without compromising on quality.

Still waiting after 7 weeks!

When I first came across the discounted outlet section on onitsukatiger.com, I couldn't believe the amazing deals they were offering. In fact, I was so eager to take advantage of the prices that I ordered not one, but three pairs of trainers. The website indicated that the shipping time would be between 8-15 days, which seemed reasonable to me since I wasn't in a rush to receive them. Little did I know that my excitement would soon turn into frustration. To my surprise, I discovered that my order was being shipped all the way from Chicago to the UK. As the days turned into weeks, I began to feel increasingly anxious about the whereabouts of my eagerly anticipated trainers. Seven weeks had passed, and there was still no sign of my order. In my attempt to seek clarity and find a resolution, I reached out to the customer support team. I was pleasantly surprised when they responded to my inquiry and even provided me with a tracking link to alleviate my concerns. However, what I discovered through the tracking link only served to exacerbate my frustration. According to the tracking information, my trainers had been stagnant at the London sorting center for a staggering three weeks. It was disheartening to realize that my eagerly awaited footwear had been sitting idle for such an extended period without any progress in their journey to me. The lack of movement left me feeling bewildered and exasperated, as I couldn't comprehend the reason behind such a delay. The whole experience has been incredibly disappointing and has left me questioning the efficiency of the shipping process. The initial excitement of finding great deals on onitsukatiger.com swiftly turned into a saga of frustration and confusion, as I found myself still waiting for my order after seven long weeks. In conclusion, while I was initially drawn in by the attractive prices and the promise of quality products, the prolonged and perplexing delay in receiving my order has undoubtedly tainted my perception of shopping on onitsukatiger.com.

Absolutely awful shipping

As a long-time fan of Onitsuka Tiger, I recently had a frustrating experience with the shipping of my recent order. After eagerly anticipating my new trainers, I found myself waiting for an extended period only to discover that they had been mistakenly delivered to a local corner shop, instead of my home address. Despite this disappointment, I must commend Onitsuka Tiger's customer service team for their swift response to my issue. They promptly arranged for my trainers to be redelivered to the correct address and even offered me a generous discount on my next purchase as a gesture of goodwill. While the shipping mishap was certainly inconvenient, the exceptional customer service I received has restored my confidence in Onitsuka Tiger. I greatly appreciate the proactive steps taken by their team to rectify the situation and ensure that I received my order. Despite the initial setback, I am thrilled with the quality and style of the trainers I received. Onitsuka Tiger's dedication to customer satisfaction has solidified my loyalty, and I look forward to continuing to support this outstanding brand. I would like to extend my sincere thanks to the Onitsuka Tiger team for their outstanding customer service and the exemplary resolution of my shipping issue. I wholeheartedly recommend their products and commend their commitment to ensuring a positive customer experience.

Transformative Experience with Onitsuka Tiger: Overcoming Shipping Woes to Unearth Unparalleled Quality

When I recently decided to purchase a pair of Onitsuka Tiger shoes from their online store, little did I know that I was about to embark on a journey filled with anticipation, frustration, and, ultimately, overwhelming satisfaction. Upon placing my order, I eagerly awaited the arrival of my coveted footwear. However, as days turned into weeks, I found myself grappling with the disheartening reality of a prolonged wait. I reached out to their customer service team, only to learn that my parcel had fallen victim to UPS backlogs, thereby causing an unexpected delay. Understandably, I found myself questioning why an alternative courier hadn’t been sought to circumvent this inconvenience. The resulting frustration was compounded by unsettling anecdotes from fellow patrons who had encountered similar ordeals. Yet, just when my faith in a timely delivery was waning, a beacon of hope emerged. As my patience wore thin, the prospect of finally adorning those coveted Onitsuka Tiger shoes ignited a fervent sense of anticipation within me. I yearned for the day when I could slip into the unparalleled quality and timeless style that the brand is renowned for. In retrospect, I couldn’t help but ponder on the logistics of their operations. The notion of a UK-based warehouse as opposed to the distant confines of Germany crossed my mind, eliciting curiosity about the potential to streamline the shipping process and fortify customer satisfaction. However, despite the adversity and logistical contemplation, the transformative moment arrived. The parcel, bearing the distinctive branding of Onitsuka Tiger, finally graced my doorstep. As I beheld the immaculate craftsmanship and attention to detail, all prior tribulations dissipated into insignificance. With each stride donning those meticulously crafted shoes, I realized that the arduous wait had culminated in a truly unparalleled reward. My foray with Onitsuka Tiger was punctuated by exasperation and contemplation, but above all, it was a testament to the enduring value of persistence and unwavering dedication to exceptional quality. The wait, though protracted, proved to be inconsequential in the grand scheme of the unparalleled gratification that ensued. My journey with Onitsuka Tiger transcended the realm of mere footwear acquisition; it became a profound testament to the brand’s enduring commitment to craftsmanship and excellence.

Awful customer service

Discovering Onitsuka Tiger was an absolute game-changer for me. I was desperately searching for the perfect pair of sneakers online and stumbled upon their website. I instantly fell in love with a pair and eagerly awaited their arrival. However, my excitement was replaced with frustration when the shoes were sent to the wrong address and subsequently returned. I contacted Onitsuka Tiger's customer service and was disheartened when my initial email bounced back. It took several attempts to finally get in touch with them, only to be told to wait and try to track down the shoes myself. Feeling defeated, I persisted and provided proof that the shoes had been lost, but to my dismay, I received zero response. This experience left me feeling discouraged and let down. However, if there is one redeeming factor to this ordeal, it is the resilience and patience Onitsuka Tiger has taught me. Despite the ongoing wait and lack of resolution, I remain hopeful for a positive outcome. While my journey with Onitsuka Tiger has hit a roadblock, I cannot deny the quality and aesthetics of their products. I sincerely hope the customer service concerns can be addressed, as I would love to continue supporting a brand that I once held in high regard.