Users Voice for Onlinefabricstore

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Onlinefabricstore
Onlinefabricstore Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3 5 4.1 5 1.8
Feb 2023 5 5 1.8 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

onlinefabricstore.com

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joann.com

Detailed Onlinefabricstore Review by

Introduction

OnlineFabricStore.com is a leading online retailer of fabrics, offering a wide range of choices for customers who need various textiles for sewing, upholstery, and crafting needs at great prices. The site offers a user-friendly interface that allows customers to browse and purchase the products easily.

Pros and Cons

Pros:
  • Wide range of products
  • Reasonable pricing
  • Free shipping on orders over $50
  • Easy returns and exchanges policy
Cons:
  • No international shipping
  • No samples available

User Experience

OnlineFabricStore.com is designed for a seamless and pleasant user experience. The website is user-friendly and provides an intuitive layout that makes the ordering process quite easy, even for people who are not technologically savvy. The website is made to ensure that customers can easily navigate the website and find the product they need.

Pricing and Value for Money

OnlineFabricStore.com offers prices that are quite reasonable for the quality product offered. The prices are competitive with other online retailers, and the company offers sales and promotions quite regularly. Moreover, they offer free shipping for orders over $50, which is a great perk for discerning customers.

Alternatives

Some of the alternatives to OnlineFabricStore.com are:
  • Fabric.com
  • Mood Fabrics
  • Joann’s Fabrics

Customer Service

OnlineFabricStore.com offers great customer service to all its customers. They have a well-organized help center that offers support to customers who need assistance with orders or products. The company also offers customer service via email and phone support.

Product Quality and Selection

OnlineFabricStore.com offers a massive selection of products that ranges from basic cotton to luxurious silk fabrics. In addition, the website provides an excellent product description with information about the fabric material, weight, and color. As for quality, the products from OnlineFabricStore.com are top-notch and of the highest quality.

Website Usability

OnlineFabricStore.com has a sleek design that is quite appealing to the eyes. The website is intuitive and easy to use. The homepage is well-organized, with the option to browse by categories or search for specific products. The product pages display high-quality images of the fabrics, along with detailed information about the product.

Returns and Exchanges

OnlineFabricStore.com has an easy returns and exchanges policy that allows customers to return or exchange items within 30 days from the date of purchase. The returned item must be in its original condition, and the company offers a hassle-free procedure for returns and exchanges.

Promotions and Discounts

OnlineFabricStore.com offers sales and promotions quite regularly that are beneficial for customers looking to save some money on quality fabrics. Additionally, there are other discounts and promotions available to customers that can be found in their newsletter.

Reputation

OnlineFabricStore.com is a reputable company that has been in operation for over ten years. The site has developed a stellar reputation among customers for their immense selection, quality products at reasonable prices, and excellent customer service.

Payment Options

OnlineFabricStore.com accepts several payment options, including PayPal, Visa, MasterCard, and Discover. All payment methods are secure, and the company guarantees that customers' private information is not shared with third-party companies.

Loyalty Programs

At this time, OnlineFabricStore.com does not have a loyalty program, but they offer promotions and discounts regularly to keep their customers happy.

Customer Reviews

OnlineFabricStore.com has numerous reviews from happy customers that demonstrate the company's commitment to providing quality products at reasonable prices. The reviews are genuine, and the company uses them to improve its services further.

Community Involvement

OnlineFabricStore.com is a socially responsible company that believes in giving back. They donate their excess material to local charities and participate in various fundraising and charity events.

Shipping and Costs

OnlineFabricStore.com offers free shipping on orders over $50 within the United States. For shipping under $50, the cost varies according to the weight and distance. Expedited shipping options are also available for an additional fee.

Conclusion

In conclusion, OnlineFabricStore.com offers quality products at reasonable prices, backed by excellent customer service and a user-friendly website. Despite some minor cons, the website is a great choice for people looking to buy high-quality fabrics. With their efficient delivery service and customer satisfaction policy, buying from OnlineFabricStore.com is a great investment with minimal risk.

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