Introduction
Onlyoneboard.com is an online store that specializes in electric skateboards, longboards, and accessories. Launched in 2019, their aim is to provide high-quality electric boards at an affordable price. The site offers a vast range of products and brands that are hard to come by in local stores.
Pros and Cons
Pros:
- Competitive prices
- Free shipping on all orders
- Great selection of boards and accessories
- Easy to navigate website
Cons:
- Customer service can be slow to respond to inquiries
- Limited payment options
- No loyalty program
User Experience
Onlyoneboard.com provides an excellent user experience with a clean and easy-to-navigate website. The site is well-organized, and it is easy to find the products you are looking for. The shopping process is straightforward and efficient, with clear checkout instructions. It is easy to create an account, and the site saves customer information for easy checkout in the future.
Pricing and Value for Money
Onlyoneboard.com offers competitive pricing on their electric skateboard selection. The site often runs promotions and discounts, making their boards even more affordable. The prices of accessories and spare parts are slightly higher than the average, but that is expected in the market. Overall, Onlyoneboard.com offers excellent value for money, with high-quality electric boards at a reasonable price.
Alternatives
Onlyoneboard.com competes with other online electric skateboard shops like Boosted Boards, Meepo, and Evolve Skateboards. However, Onlyoneboard.com's competitive pricing and free shipping make them a more cost-effective option. They also offer a greater variety of brands and boards making it easier for customers to find the perfect board that matches their needs.
Customer Service
Onlyoneboard.com's customer service can be slow to respond to inquiries. However, when they do respond, they are helpful and informative. They have a phone number and live chat option for customer support, and customers can also reach out via email. Also, the site's FAQs section provides relevant information on most questions asked by customers.
Product Quality and Selection
Onlyoneboard.com's electric skateboard selection features high-quality boards at affordable prices. The site has a broad range of brands, each with unique features and specifications. Customers can choose between ready-to-ride electric skateboards or customize their boards using various accessories available on the site.
Website Usability
Onlyoneboard.com's website is user-friendly and straightforward to navigate. The site has a clean, simple design, making it easy for customers to find the products they are looking for. The site also displays board specifications and images, making it easier for customers to compare products.
Returns and Exchanges
Onlyoneboard.com's return and exchange policy is relatively standard, with a 30-day return policy for unused items. The site provides a return authorization number, which must be included in the return shipment. Onlyoneboard.com pays for returns when there is a defect in the product.
Promotions and Discounts
Onlyoneboard.com frequently offers promotions and discounts on select boards and accessories. These promotions and discounts can significantly reduce the price of electric skateboards, making them more affordable.
Reputation
Onlyoneboard.com has built a positive reputation amongst electric skateboard enthusiasts. They have been mentioned in various online publications, including Digital Trends and Thrillist. Their electric skateboard selection and affordable pricing have earned them positive reviews from customers.
Payment Options
Onlyoneboard.com only accepts payment by credit card or PayPal, limiting the payment options for some customers. The site should consider accepting cryptocurrency and other payment methods to cater to customers who prefer these payment options.
Loyalty Programs
Onlyoneboard.com does not currently have a loyalty program. It would be great if they could consider implementing one in the future to incentivize repeat customers.
Customer Reviews
Onlyoneboard.com features customer reviews on its site, allowing customers to make informed decisions when purchasing electric skateboards. Most of these reviews are positive, with many customers commending the site's competitive pricing and excellent selection of boards and accessories.
Community Involvement
Onlyoneboard.com is active on social media and regularly posts content related to electric skateboards. The site has a YouTube channel that features reviews and demos of electric skateboards, making it easier for customers to make informed decisions.
Shipping and Costs
Onlyoneboard.com offers free shipping on all orders. The site provides tracking information for all orders, making it easier for customers to know when their electric skateboards will arrive. The delivery time varies based on your location and the shipping method chosen. However, shipping costs are a limitation for customers outside the U.S. and Canada. Onlyoneboard.com should consider offering affordable international shipping rates.
In conclusion, Onlyoneboard.com is an excellent option for customers looking to purchase electric skateboards and accessories. The site offers a vast range of boards and accessories at competitive prices. The site's user-friendly design and easy checkout process make it a top choice for customers. Onlyoneboard.com's customer service can be slow, but the site's positive reputation and excellent customer reviews show that they offer a high-quality experience.
