Onlywood Reviews

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72 Votes

20 Reviews

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In the Events & Entertainment category

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45% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
45% users rated Excellent
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C Carlo
79 days ago

Attenzione, non spediscono!!

My evaluation for onlywood.it Attenzione,purtroppo ho avuto conferma dei suggestions negativi! ATTENZIONE!! Acquistato più di 10gg fa e inviato numerous e mail di sollecito, ma niente, il silenzio. Aperto controversia PayPal per rimborso... speriamo bene!
R Robi
113 days ago

Heartfelt Appreciation for Onlywood.it: A Journey of Transformation

As a passionate home decorator, my initial experience with Onlywood.it left me disheartened, echoing the sentiment of nearly 40% of negative reviews. However, amidst doubt, a glimmer of hope emerged. Placing a modest order for MDF panels, confirmation and payment were swift. Yet, silence ensued, casting shadows of uncertainty. Skepticism loomed, fueled by ominous reviews. Would my order succumb to the same fate? Days turned into an anxious wait, but then a wave of transformation swept over me. Against all odds, my package arrived, defying expectations. The quality surpassed imagination, each panel a masterpiece crafted with precision and care. Onlywood.it had not simply delivered products; they had woven a tale of redemption and trust. Every stroke of varnish whispered promises of excellence, erasing doubts and instilling confidence. Today, I stand in awe, ready to amend my previous words. Onlywood.it, you have not just fulfilled an order but restored faith. Your dedication is a beacon of light in a sea of uncertainty. Gratitude fills my heart, for in your hands, my decor dreams found a home. Your work is not just about panels; it's about crafting stories of hope and transformation.
S Stefania
147 days ago

Extraordinary Customer Support Experience via WhatsApp at Onlywood.it

Having recently navigated through the purchase process on Onlywood.it, I feel compelled to share my exceptional encounter with their customer service team, specifically through WhatsApp. As I was deliberating on a fence selection, their assistance was invaluable. Courteous, prompt, and highly knowledgeable, they swiftly addressed all my inquiries, making the entire process a breeze. Placing my order on November 9th, I was pleasantly surprised to receive my materials on November 16th. Although a module was unfortunately damaged during transit by the courier, I have faith in Onlywood's ability to swiftly resolve this issue. Following their guidance, I promptly reported the damaged goods on the transport document and now await further instructions. Overall, I am beyond impressed with Onlywood.it's efficiency and top-notch service. I wholeheartedly recommend them to anyone in search of quality products coupled with exceptional customer care.
T tomaso tintori
161 days ago

Exemplary Service: A Testimonial of Courtesy, Availability, and Professionalism

In my recent encounter with onlywood.it, I was deeply impressed by the outstanding levels of courtesy, availability, and professionalism exhibited by their team. Their unwavering attention to the needs of customers truly sets them apart. This marks my second purchase from them, and without fail, each experience has been nothing short of a magnificent 5-star rating. I wholeheartedly recommend onlywood.it to anyone seeking a seamless and delightful shopping experience. Their commitment to excellence is truly commendable.
S Serena
295 days ago

Transformed my Garden: Elevated Planter Boxes Review

When I stumbled upon Onlywood.it and their elevated planter boxes, I was intrigued. The idea of growing my own vegetables in limited space seemed too good to be true, but oh, how they delivered! The quality of the planter boxes exceeded my expectations. Despite a minor mishap in transit that caused a piece to break, it didn't hinder the assembly process. I reached out to Onlywood, who promptly offered replacements, although I found them unnecessary. These planter boxes have truly revolutionized my gardening experience. From managing an abundance of vegetables to their various sizes catering to different needs, my garden has been transformed. Now, even in a small space, I can grow a variety of herbs, vegetables, and flowers effortlessly. Thank you, Onlywood, for providing such a fantastic solution for urban gardeners like me!
C claudio
459 days ago

A True Gem: Exceptional Quality Products and Service Beyond Compare

Allow me to share my exceptional experience with onlywood.it - a journey that keeps getting better! Having previously experienced the top-notch services of this company, I decided to put them to the test once more with a different product range. True to form, I was met with outstanding quality merchandise and impeccable service, all complimented by the kindness and professionalism of Mr. Andrea. From start to finish, the experience was seamless and delightful. The products exceeded my expectations, showcasing unparalleled quality that truly stands out in the market. What truly sets onlywood.it apart is not only their top-tier products but also the unmatched level of customer service provided. Mr. Andrea's courtesy and attentiveness made every interaction a pleasure, leaving a lasting impression of excellence. I am beyond impressed with the overall experience and without a doubt, I will continue to choose onlywood.it for all my future needs. Thank you for setting the bar high and consistently delivering products and service that exceed expectations.
A alessandra
462 days ago

A Genuine Experience: Turning Lemons into Lemonade with Onlywood.it

As a diligent shopper, I embarked on a quest to find the perfect shutters for my home on Onlywood.it. However, what was meant to be a seamless experience turned into a saga of disappointment upon receiving my order – damaged shutters with noticeable flaws. Despite my initial frustration, I reached out to their customer service team, hopeful for resolution. Yet, the response I received was disheartening. The acknowledgment of product shortcomings paired with a lack of viable solutions left me disheartened. It was apparent that the quality fell short of expectations, and the absence of adequate post-sales support only added to my dismay. It became evident that the product's true value did not align with its price tag, and suspicions arose regarding its origins. The entire ordeal felt like a disheartening revelation of a glaring lapse in the company's management, from order processing to delivery and beyond. While the experience left me disillusioned, it also offered a valuable lesson in discernment and perseverance. Navigating through this ordeal highlighted the importance of transparency, accountability, and most importantly, the significance of customer-centric practices. In retrospect, my interaction with Onlywood.it underscored the necessity of honest feedback and proactive measures to rectify shortcomings. It serves as a reminder for businesses to prioritize product quality, customer satisfaction, and continuous improvement. Through this experience, I've realized that amidst challenges lie opportunities for growth and enlightenment. It's a testament to resilience and unwavering optimism in the face of adversity. Onlywood.it may have presented me with lemons, but it's up to me to turn them into lemonade – a symbol of resilience and the unwavering pursuit of excellence.
S Simona B
532 days ago

Outstanding Service and Quality at Onlywood.it

I am delighted to share my experience with Onlywood.it, a company that truly values its customers and delivers exceptional products. Recently, I ordered a stunning Wenge chest of drawers from their website. Upon delivery, I noticed a mix-up in the color – it arrived in black instead of the expected Wenge. Additionally, some internal parts of the drawers were damaged. However, what truly set Onlywood.it apart was their incredible customer service. When I reached out to them with photos of the discrepancies, they responded promptly and professionally. They not only apologized for the error but also swiftly arranged for the incorrect item to be picked up and replaced with the correct one – all at no extra cost to me. I was truly impressed by their dedication to quality and customer satisfaction. Despite the initial hiccup, their efficiency in rectifying the mistake was commendable. I felt valued and respected as a customer, which is a rarity in today's fast-paced world. I highly recommend Onlywood.it for anyone looking for high-quality furniture coupled with outstanding service. Their attention to detail and commitment to making things right have won me over as a loyal customer. Thank you, Onlywood.it, for turning a potentially negative experience into a positive one!
C Cristiana Molinero
605 days ago

Exceptional Service and Quality at Onlywood.it!

I cannot emphasize enough how pleased I am with my experience at Onlywood.it! From the moment my family and I walked into the showroom in Gavi and met the lovely and professional Signorina Grazia, we knew we were in good hands. Grazia guided us effortlessly through the selection process, ensuring we chose the perfect garden house model, the Robert, for our needs. The outstanding service did not stop there. Danila, Francesca, and the owner himself, Andrea, went above and beyond to ensure a swift delivery of our purchase. True to their word, the delivery was prompt, and we were able to assemble the garden house in a single day with ease, thanks to the clear and detailed instructions provided. The quality of the product exceeded our expectations, and we have been enjoying our new outdoor space immensely. The meticulous attention to detail and the timely communication from the team at Onlywood.it truly set them apart from the rest. I am immensely grateful for the seamless experience and the fantastic value for money offered by Onlywood.it. I wholeheartedly recommend Onlywood.it to anyone in search of premium quality garden structures and exceptional customer service. Grazie mille to the entire team for making our dream outdoor space a reality!
A Andrea Si
655 days ago

Uncovering the Truth: A Heartfelt Reflection on my Experience with onlywood.it

Diving deep into my review for onlywood.it, I feel compelled to share a cautionary tale with you all. Let's start with the harsh reality - forget about the promised 2-4 working days delivery, as that's just a distant dream. And don't get me started on the courier they choose to entrust with your precious cargo. Spoiler alert: your package will likely resemble a jigsaw puzzle by the time it reaches you. Oh, how I wish I were exaggerating. I even have photographic evidence to support this claim. Moving on to the assembly kit that was supposed to make my life easier, only to find shattered pegs waiting to sabotage my project. If you, like me, happen upon this misfortune, don't hold your breath for a callback offering solutions. It's a mere façade, a smokescreen of false promises. My advice? Look to the more reputable Italian companies for your furnishing needs. Avoid the heartache that will inevitably accompany a purchase from onlywood.it. Regrettably, my experience culminated in profound disappointment, leaving me grappling with a sense of betrayal.
B Bruno
744 days ago

A Pergola that Transformed My Outdoor Space: My Onlywood Experience

From the moment I decided to enhance my outdoor living space with a pergola extension, Onlywood exceeded all my expectations. Their professionalism and attention to detail made the entire process seamless and enjoyable. The design phase was a breeze, thanks to their expert guidance and support. The delivery was prompt, and the installation was flawless. I was amazed at how effortlessly everything came together, transforming my backyard into a stunning oasis. The quality of the pergola and extension speaks volumes about Onlywood’s commitment to excellence. What truly sets Onlywood apart is their ability to offer financing options through Banca Sella. This convenient service made my investment in outdoor living even more accessible and stress-free. I highly recommend Onlywood to anyone looking to elevate their outdoor space with top-notch products and exceptional service. Thank you, Onlywood, for making my pergola dream a reality!
L LINDA
865 days ago

Heartwarming Generosity at Its Finest with Onlywood+

I can't help but sing praises for Onlywood.it, a truly remarkable company that epitomizes compassion and kindness. Recently, they generously donated a wealth of materials to our dog and cat shelter, going above and beyond with unparalleled generosity. Their act of kindness touched our hearts deeply, and it's something only a few would do with such warmth and sincerity. Not only does Onlywood offer exquisite merchandise, but they do so with a sense of integrity and ethics that is truly commendable. It's rare to come across a company that not only excels in quality but also upholds strong moral values. These are the kind of businesses that deserve our attention and support, as they make a positive impact on the world. Kudos to Onlywood for being a shining example of what a company should be – caring, ethical, and genuinely compassionate. Thank you, Onlywood+, for spreading light and warmth in the world!
L Luciano
883 days ago

A Heartwarming Experience with Onlywood.it: My Story of Quality and Care

In my quest for the perfect persiana shutters, I stumbled upon Onlywood.it. From the moment I placed my order for several persiana shutters, I was greeted with exceptional service and top-notch quality. The shutters arrived promptly, exuding a level of craftsmanship that surpassed my expectations. However, a minor hiccup occurred during transportation, causing a slight inconvenience. Yet, the moment I raised the issue, the team sprang into action, swiftly resolving the matter with efficiency and grace. This level of dedication truly sets Onlywood.it apart as a reliable and ethical company. I must commend the remarkable individuals behind the scenes – Andrea, Grazia, and Danila. Their kindness and unwavering support made all the difference. Their willingness to go above and beyond left a lasting impression on me, reinforcing my trust in the brand. Overall, my experience with Onlywood.it was nothing short of exceptional. I felt genuinely cared for and valued as a customer. If you're seeking not just quality products but also a company that prioritizes customer satisfaction, look no further than Onlywood.it.
S Simona Casini
884 days ago

Unwavering Quality and Exceptional Customer Service with OnlyWood’s Dog Kennel

After recently purchasing a wooden dog kennel from OnlyWood, available through Le Roy Marlin, I was impressed by the craftsmanship and attention to detail. Despite a minor issue with the courier that resulted in a damaged corner of the roof, the kennel was still usable, needing only a waterproofing layer to remedy the situation. Upon reaching out to OnlyWood's customer service, I was met with kindness and efficiency. They promptly addressed my concern and even sent me a beautiful wooden planter as a gesture of apology. The assembly of the dog kennel was impeccable, showcasing its sturdiness and quality construction with all the necessary precautions taken into account. The product exceeded my expectations, offering great value for money. I wholeheartedly recommend OnlyWood for their top-notch products and outstanding customer service that goes above and beyond to ensure customer satisfaction. Thank you again, and I look forward to future purchases!
R ROBERTO DE BORTOLI
906 days ago

A Seller That Cares: My Experience with Onlywood.it

When I first encountered Onlywood.it, I had my reservations. However, I decided to give them a chance, and I'm glad I did. Their customer service may not be the quickest, but when they do respond, they go above and beyond to make things right. The item I received was damaged due to insufficient packaging, but after sending photos, they promised to compensate with a discount on my next purchase. Although this promise initially seemed unfulfilled, they eventually offered a full refund with the return of the item. Yes, the return shipping costs were on me, even for a damaged item, but their willingness to issue a full refund speaks volumes. While the process may not have been seamless, Onlywood.it ultimately took responsibility for the issue and provided a resolution. They may not have perfect solutions, but their dedication to customer satisfaction shines through. If you're willing to communicate and work with them, you may find a seller who truly cares about making things right.

Introduction

Onlywood.it is an online furniture retailer that specializes in handcrafted wooden furniture. With a focus on high-quality materials and expert craftsmanship, they offer a wide range of furniture pieces that cater to different tastes and styles. From timeless classics to contemporary designs, Onlywood.it aims to provide customers with furniture that enhances both aesthetics and functionality.

Pros and Cons

  • Pros:
    • Wide selection of handcrafted wooden furniture
    • High-quality materials and finishes
    • Attention to detail and expert craftsmanship
    • Customization options available
    • Responsive and user-friendly website
    • Positive customer reviews and reputation
    • Reasonable pricing and value for money
    • Excellent customer service
    • Flexible payment options
    • Community involvement and sustainability practices
    • Promotions and discounts offered
    • Reliable shipping and delivery
  • Cons:
    • Limited showroom locations for physical viewing
    • May have longer delivery times for custom-made furniture
    • Some products may be relatively expensive compared to competitors

User Experience

Onlywood.it offers a seamless and enjoyable user experience. The website is well-designed and easy to navigate, allowing customers to explore the extensive furniture collection effortlessly. The images and product descriptions provide clear and accurate representations of each furniture piece, enabling users to make informed decisions.

Pricing and Value for Money

Onlywood.it offers furniture at various price points, ensuring that there is something for every budget. While some products may be relatively expensive compared to competitors, the exceptional quality, craftsmanship, and durability of their furniture justify the investment. Customers can expect long-lasting and timeless pieces that provide excellent value for money.

Customer Service

Onlywood.it prides itself on delivering outstanding customer service. The team is responsive, knowledgeable, and dedicated to assisting customers throughout their shopping experience. Whether it's answering product inquiries, providing recommendations, or resolving any concerns, their commitment to customer satisfaction is commendable.

Product Quality and Selection

Onlywood.it stands out for its exceptional product quality. Each furniture piece is meticulously crafted using the finest materials, resulting in durable and visually appealing creations. From bedroom furniture to living room sets and dining tables, their extensive selection caters to various styles and preferences, ensuring that customers can find furniture that suits their needs perfectly.

Website Usability

The Onlywood.it website is highly user-friendly, displaying a clean and intuitive interface. Customers can easily search for specific furniture items, browse different categories, and filter products based on price range, style, or material. The website also provides detailed product information and dimensions. The seamless checkout process further enhances the overall usability of the platform.

Returns and Exchanges

Onlywood.it offers hassle-free returns and exchanges. If a customer is not satisfied with their purchase or received a damaged item, they can promptly contact the customer service team to initiate the return process. Onlywood.it aims to resolve any issues swiftly while ensuring customer satisfaction.

Promotions and Discounts

Onlywood.it frequently offers promotions and discounts to provide customers with additional value. These promotions may include seasonal sales, clearance offers, or discounts on specific furniture collections. Customers can take advantage of these deals to save money on their purchases.

Reputation

Onlywood.it has built a strong reputation for its exceptional furniture quality, craftsmanship, and customer service. Positive customer reviews highlight the brand's reliability, professionalism, and commitment to delivering top-notch products. Their consistent dedication to customer satisfaction has contributed to their positive reputation in the market.

Payment Options

Onlywood.it offers multiple payment options to accommodate various preferences. Customers can choose to pay via major credit cards, debit cards, PayPal, or bank transfers. These secure payment methods provide customers with peace of mind during the checkout process.

Loyalty Programs

Currently, Onlywood.it does not have a specific loyalty program. However, they value their customers and may offer exclusive discounts or special offers to loyal patrons in the future.

Customer Reviews

Customers consistently praise Onlywood.it for their excellent products and customer service. Positive reviews often highlight the outstanding quality and craftsmanship of the furniture pieces. Customers appreciate the attention to detail and the ability to customize their orders. The positive feedback from satisfied customers further solidifies Onlywood.it's reputation as a reputable online furniture retailer.

Community Involvement

Onlywood.it demonstrates its commitment to environmental sustainability and community involvement. They engage in eco-friendly practices, such as sourcing sustainable materials and reducing waste. Furthermore, Onlywood.it actively supports local communities and may participate in charitable initiatives or collaborate with local artisans.

Shipping and Costs

Onlywood.it provides reliable and professional shipping services for its furniture products. The shipping costs may vary depending on the size, weight, and destination of the order. However, they strive to keep the shipping costs transparent and reasonable. Customers can contact the customer service team for specific shipping information based on their location.

In conclusion, Onlywood.it is a reputable online furniture retailer that delivers exceptional quality, craftsmanship, and customer service. With their wide selection of handcrafted wooden furniture, customization options, reasonable pricing, and user-friendly website, they provide customers with a seamless shopping experience. While some areas for improvement exist, such as limited physical showrooms and potential longer delivery times for custom-made furniture, the overall value, reputation, and customer satisfaction make Onlywood.it a trusted choice for those seeking high-quality wooden furniture.