Users Voice for Openfarma

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Openfarma
Openfarma Overall rating
Customer Support
User Interface

Rate Openfarma Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 29 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 1.3 4.1 5 4.8
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Openfarma Review by

Introduction is an online pharmacy platform that provides customers with a wide range of prescription and over-the-counter medications. Since its establishment, the platform has become a go-to source for customers looking to purchase quality and genuine drugs without leaving the comfort of their homes.

Pros and Cons

Pros: 1. Offers a wide variety of prescription and non-prescription drugs, vitamins, and supplements 2. User-friendly interface 3. Safe and secure payments 4. Good customer service 5. Competitive pricing Cons: 1. Limited to customers in Italy only 2. Site is available in Italian language only

User Experience

The platform provides a seamless user experience, with a user-friendly interface, easy to navigate menus, and clear product descriptions. Customers can quickly find the products they need and complete their purchases with ease.

Pricing and Value for Money offers competitive pricing for customers, and the platform provides good value for money. With regular promotions and discounts, customers can save a significant amount on their purchases.


There are many alternative online pharmacy platforms available in the market. However, stands out for its quality products and good customer service.

Customer Service provides excellent customer service, with a customer support team that is available via email, phone, or live chat. The platform also offers a comprehensive FAQ section that provides answers to frequently asked questions.

Product Quality and Selection offers a wide selection of quality prescription and non-prescription drugs, vitamins, and supplements, all from reputable brands. The platform takes great care to ensure that all products sold are genuine and of high quality.

Website Usability

The website is user-friendly, with quick load times and easy navigation menus. Customers can easily find the products they need and complete their purchases with minimal hassle.

Returns and Exchanges offers a 14-day return policy for customers. Customers can return products for exchange or refund within 14 days of purchase, provided the product is unopened and in its original packaging.

Promotions and Discounts

The platform offers regular promotions and discounts, including discounts on specific products and free shipping offers. Customers can also benefit from loyalty programs and referral discounts.

Reputation has built a reputable brand over time, thanks to its commitment to quality products and good customer service. The platform has received many positive reviews and testimonials from satisfied customers.

Payment Options accepts various payment options, including credit/debit cards, PayPal, and bank transfer. All payments are secure and encrypted to protect customers' sensitive data.

Loyalty Programs offers loyalty programs to reward customers who make repeat purchases. Customers can earn points for every purchase, which they can redeem for discounts on future purchases.

Customer Reviews

Customers can leave reviews on products they have purchased, providing valuable feedback for other customers. The platform also displays customer ratings and reviews on product pages.

Community Involvement is involved in community projects aimed at promoting better healthcare for its customers. The platform works with healthcare professionals and institutions to provide relevant information on ongoing health-related issues.

Shipping and Costs offers free shipping on orders over €29.90. Orders below that amount incur a €4.90 shipping charge. The platform ships throughout Italy and delivers within 2-3 business days. In conclusion, is a reliable and reputable platform for customers looking to buy quality prescription and over-the-counter drugs, vitamins, and supplements. With its user-friendly interface, good customer service, and competitive pricing, offers customers good value for money.