Openplay Reviews

Voted Average (3/5)

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58 Reviews

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14% users rated Terrible
7% users rated Poor
38% users rated Average
19% users rated Very Good
22% users rated Excellent
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Introduction

Openplay.co.uk is an online platform that connects individuals and groups with sports and recreational facilities across the United Kingdom. Whether you're looking for a tennis court, a football pitch, or a swimming pool, Openplay offers a wide range of options to cater to your sporting needs. With an easy-to-navigate website and a user-friendly interface, Openplay aims to make booking facilities hassle-free and convenient for everyone.

Pros and Cons

  • Pros:
    • Wide range of sports facilities available
    • User-friendly website interface
    • Convenient booking system
    • Competitive pricing
    • Responsive customer service
    • Positive reputation among users
  • Cons:
    • Availability of facilities may vary depending on location
    • Limited information about facility amenities

User Experience

Openplay.co.uk provides a seamless booking experience for users. The website's intuitive design allows users to easily search for and find the sports facilities they need. The availability calendar provides real-time information, allowing users to select their preferred dates and times. The option to filter facilities based on location, sport, and price simplifies the search process. Additionally, the user review feature provides valuable insights from previous facility users, aiding in decision-making.

Pricing and Value for Money

Openplay offers competitive pricing for its sports facilities. The platform allows facility owners to set their own prices, resulting in a range of options to suit different budgets. Users can also take advantage of exclusive deals and promotions offered by certain facilities. Overall, Openplay provides value for money by offering a convenient and affordable way to book sports facilities.

Customer Service

Openplay prioritizes customer satisfaction and provides responsive customer service. Users can reach out to the support team via email or phone with any queries or concerns. The team is known for their prompt and helpful responses, ensuring that users have a smooth booking experience.

Product Quality and Selection

While Openplay primarily focuses on facilitating the booking of sports facilities rather than selling physical products, the platform maintains a high standard of quality for the facilities it offers. Facility owners are encouraged to maintain their amenities and provide a safe and enjoyable experience for users. The selection of facilities is wide and diverse, accommodating a variety of sports and activities.

Website Usability

Openplay.co.uk boasts a user-friendly website interface that makes it easy for users to navigate and find the facilities they need. The search bar, filters, and interactive map allow for efficient searches, while the clear layout and informative facility pages provide all the necessary information. The website is optimized for both desktop and mobile devices, ensuring a seamless experience across different platforms.

Returns and Exchanges

As Openplay primarily facilitates the booking of sports facilities, returns and exchanges are not applicable. However, users can reach out to the customer service team in case of any issues or concerns regarding a booked facility.

Promotions and Discounts

Openplay.co.uk occasionally offers promotions and discounts for specific facilities or time periods. Users can keep an eye on the platform's homepage or subscribe to their newsletter to stay updated on these offers. Taking advantage of these promotions can further enhance the value for money provided by Openplay.

Reputation

Openplay has developed a positive reputation among users for its reliable and convenient platform. The platform has garnered numerous positive reviews highlighting the ease of use, responsiveness of customer service, and the wide selection of sports facilities. Openplay's commitment to providing excellent service has contributed to its strong reputation.

Payment Options

Openplay.co.uk offers various payment options to ensure convenience for users. Users can make secure online payments using major credit/debit cards or through popular online payment platforms. The website employs strong security measures to protect users' financial information.

Loyalty Programs

Openplay does not currently offer a specific loyalty program. However, frequent users can benefit from the convenience and rewards of repeatedly using the platform for their sports facility bookings.

Customer Reviews

Customer reviews play a significant role in the Openplay platform. Users can leave reviews and ratings for the facilities they have used, helping others make informed decisions. Openplay encourages honest and constructive feedback to maintain the quality of the facilities and improve user experiences.

Community Involvement

While Openplay primarily focuses on facilitating sports facility bookings, it actively contributes to the community by connecting individuals and groups to local sports facilities. By promoting physical activity and providing opportunities for engagement, Openplay plays a role in fostering a healthier and more active community.

Shipping and Costs

Shipping does not apply to Openplay as it is an online platform for sports facility bookings. Costs incurred are primarily related to the rental of the facilities, which are clearly outlined during the booking process. Users can select the facilities and time slots that fit their desired budget. In conclusion, Openplay.co.uk is a reliable and user-friendly platform that offers a wide selection of sports facilities for booking across the UK. With competitive pricing, responsive customer service, and a positive reputation, Openplay provides a valuable service to both individuals and groups looking to engage in sports and recreational activities. The platform's commitment to customer satisfaction, combined with its seamless user experience, positions Openplay as a trustworthy and authoritative choice for booking sports facilities online.