Openscan Reviews

Voted Average (3/5)

64 Votes

64 Reviews

Vote Now

Introduction

openscan.eu is an online platform that offers document scanning and digitization services to individuals and businesses. With a streamlined process and state-of-the-art technology, they aim to make document management and archiving more accessible and efficient.

Pros and Cons

• Pros:
• High-quality scanning and digitization services
• Easy-to-use website interface
• Competitive pricing
• Efficient document turnaround times
• Flexible payment options
• Cons:
• Limited document types supported
• No international shipping options

User Experience

openscan.eu provides a seamless user experience with their intuitive website design. The process of submitting documents for scanning is straightforward, and clear instructions guide users at every step. The platform ensures data security and privacy, giving users peace of mind when uploading sensitive documents.

Pricing and Value for Money

openscan.eu offers competitive pricing for their scanning services. Prices vary depending on the type and quantity of documents, with options for both individual and bulk scans. The value for money is commendable, considering the high-quality output and efficient turnaround times.

Customer Service

The customer service team at openscan.eu is responsive and helpful. They prioritize customer satisfaction and promptly address any queries or concerns. Users can reach out through various channels, including email and phone, ensuring efficient communication and support.

Product Quality and Selection

The scanning and digitization services provided by openscan.eu are of exceptional quality. They utilize advanced technology to ensure accurate and clear digital copies of documents. Although the platform primarily focuses on paper documents, they offer a broad selection of document sizes, such as letters, legal papers, and A4-size documents.

Website Usability

The openscan.eu website is user-friendly and visually appealing. The navigation is intuitive, making it easy for users to find the desired information and services. The website is well-organized, incorporating informative content and FAQs to assist users in making informed decisions.

Returns and Exchanges

openscan.eu has a customer-friendly returns and exchanges policy. If users encounter any issues with the scanned documents, they can contact the customer service team for assistance. The company strives to resolve any problems promptly and ensure customer satisfaction.

Promotions and Discounts

openscan.eu occasionally offers promotions and discounts on their scanning services. Users can stay updated on these offers by subscribing to the newsletter or following their social media channels. These promotions provide excellent opportunities for customers to avail themselves of discounted services.

Reputation

openscan.eu has established a strong reputation for its reliable and efficient document scanning services. With positive customer reviews and testimonials, the platform has gained trust and recognition in the document management industry. Their commitment to quality and customer satisfaction contributes to their excellent reputation.

Payment Options

openscan.eu offers a range of convenient payment options to cater to diverse customer preferences. Users can pay for their scanning services using major credit cards, debit cards, or through secure online payment gateways. This flexibility ensures a hassle-free payment process.

Loyalty Programs

openscan.eu does not currently have a loyalty program in place. However, they continually strive to enhance the customer experience and may introduce loyalty programs in the future as their user base expands.

Customer Reviews

Customer reviews for openscan.eu are overwhelmingly positive. Users appreciate the quick turnaround times, excellent scan quality, and user-friendly interface. The platform's dedication to customer service is praised, with many customers expressing satisfaction with the support they received during their document scanning process.

Community Involvement

openscan.eu actively participates in community initiatives related to document management and digital archiving. They support local events and organizations focused on promoting paperless solutions and sustainable practices. By engaging with the community, openscan.eu demonstrates their commitment to environmental and social responsibility.

Shipping and Costs

openscan.eu primarily operates in a digital environment, and there is no physical shipping involved. Once the document scanning process is complete, users receive their digitized documents securely through their online account. As a result, there are no additional shipping costs associated with the services offered by openscan.eu.