Users Voice for Oppo

79% users rated Terrible
5% users rated Poor
1% users rated Average
2% users rated Very Good
13% users rated Excellent
Pie Chart Review Representation for Oppo
Oppo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Dec 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 4.5 1 4.5 4.5 4.4
Oct 2022 1.2 4.7 1 4 4.7 4.4
Nov 2022 1.8 4.5 1 4.2 4.2 2.7
Dec 2022 5 5 5 5 5 5
Mar 2023 2.3 4.1 1 5 3.3 4.6
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Detailed Oppo Review by

Introduction

Oppo is a Chinese consumer electronics and mobile communication company that has been providing high-quality products to customers since 2001. The company serves its customers through its website oppo.com, which offers a range of mobile phones, headphones, and other accessories. With its strong commitment to innovation and quality, Oppo has become a reliable brand for tech-savvy customers around the world.

Pros and Cons

Pros:
  • Oppo products are known for their sleek design and powerful performance.
  • The website offers a variety of products at competitive prices.
  • Oppo provides excellent customer service and support.
  • Customers can enjoy free shipping on orders over $50.
Cons:
  • Oppo products may not be as widely available as those of other tech brands.
  • The website can be slow and difficult to navigate at times.

User Experience

The Oppo website offers a clean and easy-to-use interface, but it can feel cluttered and overwhelming at times due to the extensive product offerings. The product pages are informative, featuring detailed specifications and multiple images of the products from different angles. The search function on the website is also helpful in finding specific products. Overall, the user experience on oppo.com is satisfactory.

Pricing and Value for Money

Oppo products are competitively priced, especially when compared to other high-end tech brands. The website offers occasional sales and promotions that make the products even more affordable. The value for money on Oppo products is excellent, as they come with advanced features and exceptional build quality.

Alternatives

Some of the alternatives to Oppo include Samsung, Apple, and Huawei. These brands have a wider range of products and a more established presence in the market. However, Oppo has consistently delivered high-quality products at a lower price point, making it an attractive alternative to these major players.

Customer Service

Oppo provides excellent customer service and support to its customers. The company offers a comprehensive FAQ section on its website, and customers can also get in touch with the customer support team via email or phone. Oppo also provides a 12-month warranty on its products, which adds to the customer's peace of mind.

Product Quality and Selection

Oppo products are known for their exceptional quality and durability. The company uses high-quality materials in its products, which ensures that they last for a long time. Oppo offers a wide selection of products, including mobile phones, headphones, and accessories, which cater to the needs of different customers.

Website Usability

The Oppo website is easy to navigate, with clear categories and menus that make finding the desired products a breeze. The website is also optimized for mobile devices, which makes shopping on-the-go easy and convenient. However, the website can be slow at times, which can be frustrating for customers.

Returns and Exchanges

Oppo offers a 15-day return policy on its products, which allows customers to return and exchange products that are faulty or have been wrongly delivered. The company also provides a 12-month warranty on its products, which covers manufacturer defects.

Promotions and Discounts

Oppo offers occasional sales and promotions on its products, which makes them even more affordable. Customers can sign up for the Oppo newsletter to stay informed about the latest promotions and discounts.

Reputation

Oppo has a strong reputation for delivering high-quality products at affordable prices. The company has won several awards for its products, including the Red Dot Design Award and the iF Design Award. Oppo has also received positive reviews from tech experts and consumers alike, which is a testament to its exceptional quality.

Payment Options

Oppo accepts payment via credit card, PayPal, and AliPay. The payment process is smooth and secure, and customers can rest assured that their payment information is safe.

Loyalty Programs

Oppo does not offer a loyalty program at this time.

Customer Reviews

Customers have mostly positive reviews of Oppo products, which praise the brand's exceptional quality and design. However, some customers have criticized the website's slow and confusing interface.

Community Involvement

Oppo is committed to giving back to the community through various social responsibility initiatives. The company has supported several environmental and social causes, including reforestation, education, and disaster relief.

Shipping and Costs

Oppo offers free shipping on orders over $50. The shipping costs for orders below $50 vary depending on the shipping method selected and the destination country. The shipping time varies from 5-30 business days depending on the destination country. Customers can track their orders on the Oppo website.

Oppo Recent User Reviews

User Rating

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Reviewer Name: RIZWAN KHAN

Review Submission Date: 2022-12-21

Review Title: Worst phone oppo f21s pro,
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Review Description: Worst phone oppo f21s pro,Display extra white don't buy this phone .Bhaiyo pase ki barbadi hai isse achi ips display hoti hai

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Reviewer Name: Damien Naylor

Review Submission Date: 2022-12-21

Review Title: I purchased a oppo through ee which…
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Review Description: I purchased a oppo through ee which told me i can claim cashback that takes around 3 weeks as it states on their website after waiting for another 3 weeks it has been a month and a half still no cash back i have spoke to oppo and they want to just pass the blame to ee when i speak to ee they pass blame onto oppo fact is the cash back is with oppo not ee so oppo need to stand up and sort their customers out while they still have some...

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Reviewer Name: Joseph Roger

Review Submission Date: 2022-12-17

Review Title: I just want to praise two kind hearted…
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Review Description: I just want to praise two kind hearted dedicated employees of Oppo & Telkom who took time and effort to solve issue with experience and grace.Both is stationed at Northgate Mall Telkom Randburg South Africa, Telkom&Oppo customer sales agents who showed professionalism good ethics and skill on products.Telkom & Oppo must give u guys a standing applause well done Juan from Oppo and Telkom Ladies thanks a lot for your true worth.Aprreciated.

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Reviewer Name: Ian Turner

Review Submission Date: 2022-12-11

Review Title: Cashback Offer
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Review Description: Bought an Oppo phone via EE, advertised with a £200 cash back which you claim direct from Oppo, should be processed in 3 weeks, still waiting for my money 6 weeks later and now they've stopped replying to emails. Shocking service, the phone is great, it's my second Oppo phone, not sure they'll be a third!!

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Reviewer Name: only me

Review Submission Date: 2022-12-03

Review Title: far to complex to use to use
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Review Description: far to complex to use to use. Not logical. Important keys impossible to read/find Even help desk gives instructions to use non-existing options and ignores complaint. Expected help call does not materialise and in some cases such bad signal as to be useless. AVOID LIKE THE PLAGUE

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Reviewer Name: lamoza22

Review Submission Date: 2022-12-01

Review Title: OPPO Reno 7 Z 5G is good phone BUT you don't know when to recharge the battery if it's at 1%
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Review Description: OPPO Reno 7 Z 5G is good phone BUTThere is one disadvantageWhen your phone is at 1% and you don't know when to turn it on to recharge the battery,the phone just shutting down My previous phone is Huawei P20At 1% it says that the battery is empty and the phone will shut down after 30 seconds if i don't put it to recharge You have to do something like this for OPPO!!

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Reviewer Name: Fran Trask

Review Submission Date: 2022-11-22

Review Title: Oppo A54 ..Worst phone ever
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Review Description: Oppo A54 ..Worst phone ever. Switches itself off, camera freezes, touch screen is a joke, phone doesn't ring and well annoyed that EE talked me into buying this phone. Should have known it was from China. Furious is an understatement

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Reviewer Name: Gary Pulfer

Review Submission Date: 2022-11-12

Review Title: Do not buy oppo
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Review Description: Omg..what an awful thing..doesn't keep your internet search history..camera is awful...picking up reception is awful..touch screen is an absolute joke..not one good thing about it..feel like EE have ripped me off doing the sales speech on it..now my Huawei honor..that was great..this is an absolute disgrace.worst phone ever

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Reviewer Name: michelle Taylor

Review Submission Date: 2022-11-04

Review Title: Samsung phones change to Oppo
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Review Description: I have always used Samsung phones, but just couldn't afford one and so did my research and decided on an Oppo,I can't speak for other ones but my A16 is better, the volume and clarity and it was 150.00, but went a week later after it was 99 00, I'm think on upgrading to the Pro.

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Reviewer Name: Martin McClelland

Review Submission Date: 2022-11-02

Review Title: I have a oppu phone now for 4 months…
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Review Description: I have a oppu phone now for 4 months and it is the worst phone I've ever had Sometimes when I phone anyone either they can't hear me or I can't hear them and I have to hang up and ring back 2or3 times and now at times it won't let me answer the call so I have to wait and ring back rubbish phones..