Opticiansdirect Reviews

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53 Reviews

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In the Glasses Store category

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4% users rated Very Good
87% users rated Excellent
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F Frank Bird
42 days ago

Glorious product, nice service.

My overview for opticiansdirect.co.uk Precisely what a web based service ought to be, glorious customer support and an exquisite product at an awesome value. Thanks a lot.
S Serak
43 days ago

Unmatched Quality and Value at Opticians Direct

From the moment I discovered Opticians Direct, I was blown away by their exceptional service and unbeatable value. Not only did they provide me with top-notch products, but their customer service truly set them apart. The ease of refunds and exchanges made me feel truly valued as a customer. Opticians Direct has redefined the eyewear shopping experience for me. With their commitment to excellence and customer satisfaction, I can confidently say that they have earned my loyalty. I can't recommend them enough for anyone looking for quality eyewear coupled with outstanding service. Thank you, Opticians Direct, for exceeding all my expectations!
C Customer
43 days ago

Opticians Direct Delivered Beyond Expectations

When I stumbled upon opticiansdirect.co.uk in search of authentic Ray-Ban sunglasses, I wasn't just looking for a good deal; I was hoping for a seamless shopping experience. And Opticians Direct delivered that and more. From the moment I placed my order, the communication was impeccable. I was kept informed every step of the way, which was reassuring. The package arrived swiftly, and I was impressed by the care taken in packaging the sunglasses. It was evident that Opticians Direct values its customers' satisfaction. Opening the box, I was met with a pair of genuine Ray-Bans, exactly as described, in pristine condition. The quality was outstanding, and the price I paid was truly a steal for such an iconic brand. Opticians Direct didn't just meet my expectations; they exceeded them. As a result, I am not just a satisfied customer; I am a happy one. Thank you, Opticians Direct, for your great service and for making my shopping experience truly delightful.
P Patsy Angus
43 days ago

Exceptional Service Every Step of the Way

When I reached out to opticiansdirect.co.uk, I was greeted with nothing short of exceptional service. Despite the initial hiccup of the product being out of stock, their quick response and proactive communication truly stood out. Not only did they promptly inform me about the stock issue, but they also went above and beyond by offering alternative options without any hassle. Their willingness to accommodate my needs and ensure I was satisfied with my choice left me thoroughly impressed. It's rare to come across such dedication to customer satisfaction these days, and I can confidently say that opticiansdirect.co.uk has set a high standard. Without a doubt, I would wholeheartedly recommend their services to anyone looking for a seamless and customer-centric shopping experience.
N Nigel Martin
43 days ago

Unbeatable Value and Style Selection

From the moment I stumbled upon opticiansdirect.co.uk, I was blown away by their very competitive pricing. Not only did they offer a wide array of eyewear styles to choose from, but the quality was exceptional at prices that didn't break the bank. The prompt delivery was the cherry on top of an already fantastic experience. Opticiansdirect.co.uk truly sets the bar high with their unbeatable value and exhaustive style selection. I can confidently say that I have found my go-to place for all things eyewear!
L Louise
43 days ago

Exceptional Service and Hassle-Free Returns

My experience with opticiansdirect.co.uk has been nothing short of outstanding. While the glasses I initially ordered didn't quite suit me as I had hoped, their quick delivery and seamless returns process truly set them apart. Upon sending the glasses back, I was promptly refunded, showcasing their commitment to customer satisfaction. This level of service has instilled a sense of trust in me, and I will undoubtedly be a returning customer. Opticiansdirect.co.uk has earned my loyalty through their efficient processes and dedication to ensuring a positive customer experience.
J J M
47 days ago

An Unforgettable Experience with Opticians Direct

After multiple purchases from opticiansdirect.co.uk, I can confidently say that this company truly stands out. Not only did I receive top-notch products, but the prices were incredibly competitive, making it a win-win situation for me. What truly blew me away was their lightning-fast delivery – I had my order in hand before I even realized it! Opticians Direct has earned my trust and recommendation without a doubt.
G Gerald Spears
48 days ago

Unparalleled Care and Exceptional Service: A Testimonial for Opticians Direct

Opticians Direct truly went above and beyond to deliver exceptional customer service. As I reached out to them regarding a lost and damaged nose buds issue with my Oakley glasses, I was pleasantly surprised by the swift response I received from the dedicated team member, "Demi." Their commitment to resolving my concern promptly and with genuine care was truly remarkable. This act of goodwill, where they offered to send me replacement nose buds, not only solved my problem but also left a lasting impression on me. It's rare to come across a company that prioritizes customer satisfaction to this extent. Opticians Direct has set a high standard in the industry by exemplifying what true customer service should look like – responsive, compassionate, and proactive. I am incredibly grateful for the outstanding support I received from Opticians Direct. It is evident that they value their customers and strive to provide a positive experience at every touchpoint. Thank you, Opticians Direct, for your unparalleled care and exceptional service. You have earned my trust and loyalty as a customer.
A Aaminah Aqeel
48 days ago

Overcoming a Color Mishap with Exceptional Service

Diving into my experience with opticiansdirect.co.uk, I encountered a small hiccup - ordering the wrong color by accident. However, the true star of this tale was their exceptional customer service. Upon reaching out, I was greeted promptly by a kind lady who swiftly addressed my concern. Despite my glasses not being made yet, she efficiently modified my order and reassured me with warmth and understanding. This encounter left me grateful for my decision to choose them.
B Benjamin Montgomery
50 days ago

Transformative Vision Care: My Journey with opticiansdirect.co.uk

Navigating the world of online shopping for eyewear can be daunting, but my experience with opticiansdirect.co.uk has been nothing short of transformative. While it's true that my order took longer than expected to arrive, the team at opticiansdirect.co.uk was quick to address my concerns and provided me with regular updates, keeping me in the loop every step of the way. Despite the initial delay, the quality of the product I received exceeded my expectations. The attention to detail and craftsmanship were evident, showcasing the dedication of the team to provide top-notch service and products to their customers. What truly sets opticiansdirect.co.uk apart is their customer service. They not only value their customers but also go above and beyond to ensure a positive experience. Their commitment to transparency and communication turned what could have been a frustrating situation into a testament to their dedication to customer satisfaction. I am grateful for the personalized care and effort that opticiansdirect.co.uk puts into each order, and I wholeheartedly recommend them to anyone in need of quality eyewear and exceptional service. Thank you, opticiansdirect.co.uk, for not only meeting my expectations but exceeding them with your outstanding products and service.
R Richard
50 days ago

Unbeatable Value and Unmatched Quality: A Game-Changer in Eyewear

Embarking on a quest for a fresh pair of glasses after a decade and a half with the same old frames, I delved into the traditional options like Vision Express and Specsavers. As the search unfolded, I was startled by the steep price tags at both chain stores and independent retailers for frames that caught my eye. Feeling disheartened, I chanced upon Opticians Direct and was pleasantly baffled when I discovered the very frames I had admired elsewhere, now available at a fraction of the cost - a mere £89 in contrast to the upwards of £180 and £240 elsewhere. Skeptical yet hopeful, I reached out to an insider in the optician realm who vouched for the legitimacy of Opticians Direct, assuring me of their credibility. Seizing the opportunity of a "2 for 1" deal on frames that would have cost a fortune elsewhere, I took the plunge and never looked back. The swift delivery of my new glasses within a mere couple of days heightened my satisfaction, and I eagerly anticipate flaunting my stylish new eyewear. A minor snag presented itself with a peculiar policy requiring the retention of a small plastic tag for returns, a quirky rule that struck me as unnecessary. Nonetheless, this minor hiccup in no way diminishes the sheer delight I feel in acquiring top-notch frames at unbeatable prices. Opticians Direct has truly revolutionized my eyewear shopping experience, offering unmatched value without compromising on quality.
M MATTHEW STANHOPE
53 days ago

Unveiling the Spectacle of Exceptional Service at Opticians Direct

Embarking on a journey with Opticians Direct has been nothing short of a visual delight. For years, I have entrusted my eyewear needs to this online haven, and each experience has exceeded my expectations. The seamless blend of affordability, superior quality, and personalized service has set a new benchmark in my eyewear shopping escapades. Every frame, every lens, every detail – meticulously crafted to precision, attesting to Opticians Direct's unwavering commitment to excellence. Their dedication to tailor-made perfection ensures that my eyewear not only fits flawlessly but also reflects my unique style and personality with each wear. The warmth exuded by the staff transcends the virtual realm, making every interaction a delightful experience. Their expertise and friendliness instill a sense of confidence, transforming mere transactions into meaningful connections. Opticians Direct has not just been a provider of eyewear; they have become a trusted companion in my visual journey. Their unparalleled service, competitive prices, and premium quality have earned my unwavering loyalty. Here's to many more years of clear vision and unparalleled style with Opticians Direct.
A Andy Merryfield
54 days ago

Exceptional Service Beyond Compare

Allow me to share the remarkable experience I've had with opticiansdirect.co.uk. Over the years, this company has consistently delivered exceptional service that surpasses all expectations. Their efficiency and speed in processing orders are truly commendable. In instances where a product may not be readily available, their dedication to finding suitable alternatives showcases their commitment to customer satisfaction. What truly sets them apart is their repair service, which not only exceeds industry standards but is also incredibly cost-effective. The affordability of their repairs is a refreshing change from the exorbitant prices often seen in traditional brick-and-mortar stores. Opticiansdirect.co.uk has not only won me over with their swift and efficient service but has also ensured that I am a loyal and satisfied customer for life. I wholeheartedly recommend them to anyone seeking top-tier optical services.
O Oana Bara
54 days ago

Opticians Direct: A Lesson in Patience and Disappointment

In my candid review of opticiansdirect.co.uk, I must address the elephant in the room - the excruciatingly long delivery times. Initially lured in by the promise of a 7-14 working day delivery window, I found myself grappling with an unexpected reality - waiting over 3-4 weeks for my order to arrive. Despite the allure of their advertised timeline, the prolonged waiting period left me teetering on the edge of frustration and disappointment. As each day passed, my anticipation slowly morphed into impatience, revealing the stark difference between expectation and reality. Opticians Direct serves as a poignant reminder that while good things may come to those who wait, the wait itself can feel like an eternity. As customers, we entrust our time and trust in the hands of online retailers, hoping for a seamless and timely delivery process. Yet, in the case of Opticians Direct, this assurance was shattered, leaving behind a bitter taste of unmet expectations. Ultimately, my experience with Opticians Direct serves as a cautionary tale, urging future customers to tread carefully and manage their expectations when it comes to delivery times. While the product quality may be commendable, the delivery experience may leave you yearning for swifter service.
A Amanda Lock
54 days ago

Unmatched Selection of Frames at Unbeatable Prices – A Customer’s Delight!

When I stumbled upon Opticians Direct, I was looking for a wide variety of frames that suit my style without breaking the bank. To my delight, their collection was not only vast but also budget-friendly. Navigating through their website was a breeze, and placing my order was a seamless experience. What truly amazed me was the swift delivery of my glasses. In no time, my perfect pair arrived, exceeding my expectations in terms of quality and fit. Opticians Direct has now become my go-to for eyewear needs, and I wouldn't hesitate to recommend them to anyone in search of trendy frames at affordable prices. This testimonial comes straight from a satisfied customer, grateful for the exceptional service and product quality provided by Opticians Direct. I am eagerly looking forward to my next purchase with them as I continue to explore their remarkable selection of frames.

Introduction:

Opticiansdirect.co.uk is an online eyewear retailer that offers a wide range of prescription glasses, contact lenses, and sunglasses. With a user-friendly website, competitive pricing, and exceptional customer service, it has become a go-to destination for anyone looking for affordable eyewear options.

Pros and Cons:

Pros:
  • Extensive product selection, including prescription glasses, contact lenses, and sunglasses
  • Competitive pricing compared to traditional opticians
  • User-friendly website with intuitive navigation
  • Excellent customer service with responsive support team
  • High-quality products with a wide range of brands to choose from
Cons:
  • Limited physical presence, primarily operates online
  • No in-person eye tests or fittings available

User Experience:

Opticiansdirect.co.uk provides a smooth and hassle-free user experience. The website is well-designed, making it easy to browse through the vast selection of eyewear. Visually appealing images and detailed product descriptions help users make informed decisions. The search function makes finding specific items effortless, and the checkout process is quick and secure. The responsive customer support team ensures a pleasant experience by promptly addressing any concerns or queries.

Pricing and Value for Money:

Opticiansdirect.co.uk strives to offer competitive pricing compared to traditional opticians. They source their products directly from manufacturers, cutting out intermediaries and passing the savings onto customers. Additionally, they frequently run promotions and discounts, making their eyewear even more affordable. With their reasonable prices and high-quality products, customers can be confident they are getting excellent value for money.

Customer Service:

Opticiansdirect.co.uk takes pride in offering exceptional customer service. Their knowledgeable and friendly support team promptly responds to customer inquiries through various channels, including email and live chat. They assist customers in choosing the right eyewear, providing prescription information, and resolving any issues that may arise. With their commitment to customer satisfaction, Opticiansdirect.co.uk ensures a positive shopping experience.

Product Quality and Selection:

Opticiansdirect.co.uk only offers products from reputable brands, ensuring high-quality eyewear. Whether it's prescription glasses, contact lenses, or sunglasses, customers can choose from a wide range of styles, materials, and lens options. Each product undergoes rigorous quality checks to meet industry standards, giving customers peace of mind when making a purchase.

Website Usability:

The Opticiansdirect.co.uk website is designed with user-friendliness in mind. The intuitive interface and well-organized categories simplify the browsing experience. Customers can easily navigate through different sections, filter products based on their preferences, and access detailed product information. The website's responsiveness enhances usability across devices, allowing customers to shop conveniently from their desktop or mobile devices.

Returns and Exchanges:

Opticiansdirect.co.uk understands that sometimes customers may need to return or exchange their purchases. They have a hassle-free returns and exchanges policy, enabling customers to initiate the process within a specified period. The company provides clear instructions and support to ensure smooth and efficient returns or exchanges, maintaining customer satisfaction.

Promotions and Discounts:

Opticiansdirect.co.uk frequently offers promotions and discounts, making their eyewear even more affordable. Customers can take advantage of these special deals to save money on their purchases. Regularly checking the website or subscribing to their newsletter allows customers to stay informed about the latest promotions and discounts.

Reputation:

Opticiansdirect.co.uk has established a positive reputation in the eyewear industry. Their commitment to delivering high-quality products and excellent customer service has garnered trust and loyalty from customers. Positive reviews and testimonials from satisfied customers highlight the company's reliability and credibility.

Payment Options:

Opticiansdirect.co.uk provides customers with various secure payment options. These include major credit cards, debit cards, and popular online payment platforms, ensuring a convenient and trustworthy transaction process.

Loyalty Programs:

Opticiansdirect.co.uk offers a loyalty program to reward their customers. By signing up and making regular purchases, customers can earn points that can be redeemed for discounts on future orders. This program encourages customer loyalty and provides additional value for repeat customers.

Customer Reviews:

Opticiansdirect.co.uk values customer feedback and encourages customers to leave reviews. The website features a dedicated section where customers can share their experiences and rate products. These reviews help prospective customers in making informed decisions and reflect the trustworthiness and transparency of the company.

Community Involvement:

Opticiansdirect.co.uk actively participates in community initiatives. They support various charitable organizations and eye care programs, contributing to the well-being of the community. Their involvement showcases their commitment to making a positive impact beyond their business operations.

Shipping and Costs:

Opticiansdirect.co.uk offers reliable shipping options at affordable rates. They aim to dispatch orders promptly, ensuring timely delivery. Transparent shipping costs are visible during the checkout process, allowing customers to make informed decisions. International shipping is also available, expanding their reach beyond the United Kingdom. In conclusion, Opticiansdirect.co.uk is a reputable online retailer of prescription glasses, contact lenses, and sunglasses. With a user-friendly website, extensive product selection, competitive pricing, exceptional customer service, and high-quality products, they have established themselves as a trustworthy and convenient destination for all eyewear needs.