Optimalprint Reviews

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20 Reviews

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In the Print & Graphic Design category

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5% users rated Poor
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25% users rated Very Good
55% users rated Excellent
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B Brittnie Kennedy
87 days ago

Personalized Perfection: A Review of OptimalPrint Wedding Invitations

From the moment I laid eyes on the stunning array of options at OptimalPrint, I knew I was in for a treat. Designing my wedding invitations was a labor of love, made effortless by the user-friendly platform that allowed me to infuse every detail with my unique style and personality. The process of creating my dream invitations was not just about selecting colors and fonts; it was about weaving together a narrative that reflected the love my partner and I share. Every click and choice felt like a brushstroke on a canvas, painting a picture of our special day that would leave a lasting impression on our guests. OptimalPrint's attention to detail and quality craftsmanship ensured that when the final product arrived, it surpassed all my expectations. The paper was luxurious, the printing flawless, and every element exquisitely executed. Holding our custom invitations in my hands filled me with a sense of pride and anticipation for the celebration to come. I am eternally grateful to OptimalPrint for providing the canvas upon which my wedding dreams came to life. Their dedication to helping couples like us create invitations that are more than just pieces of paper, but tokens of love and joy, is truly commendable. Thank you for making our special day even more memorable with your impeccable service and exquisite products.
M Mary Clocksin
94 days ago

Personalized Calendars Made Perfect

My experience with creating custom calendars on optimalprint.com has been truly delightful. The platform offers a myriad of options to personalize your calendar, ensuring that every detail is just the way you envisioned. While the process may take a bit more time, the end result is well worth the effort. One aspect to consider is the pricing, which may increase if you surpass the deadline. As someone who might be considered a little older and slightly slower in navigating online tools, I can relate to the challenge. However, with a bit of patience and dedication, I was able to create a stunning calendar that surpassed my expectations. Despite these slight challenges, I found the overall experience with optimalprint.com to be positive. The lack of a phone number for assistance or queries did pose a minor inconvenience, but the intuitive interface and helpful resources available on the website compensated for this deficiency. If you are willing to invest the time and effort into crafting a personalized calendar, optimalprint.com is the perfect platform for you. The end result is truly beautiful and tailored to your unique preferences, making it a wonderful keepsake or gift for your loved ones.
B Beau
95 days ago

Affordable Quality with Room for Improvement

Sharing my experience with optimalprint.com has been quite the journey. Their seamless ordering process definitely left me impressed - uploading my photo, selecting the format and style, and completing the payment was a breeze. Within just 10 days, I had the print in my hands, which was a pleasant surprise. When it comes to quality, I found it to be good but not exceptional. The allure of their frequent sales, where I saved more than half compared to other companies, initially drew me in. While the details on the print looked good from a distance of 2 feet, upon closer inspection, some shortcomings became apparent. The resolution seemed slightly lower compared to prints from other providers, although not glaringly so. The flat finish of the print worked well to counter window glare where it was displayed, but a semi-gloss finish might enhance the photo better. Reflecting on my overall satisfaction, I find myself on the fence. The affordability of $51.35 for a 16x24 aluminum print is hard to ignore, offering good value for money. However, I believe there is potential for improvement, especially in enhancing the print resolution and exploring different finishing options. Despite my reservations, I am inclined to give them another chance, possibly with a brighter scene, before wholeheartedly recommending the company. Optimalprint.com has showcased a commitment to providing affordable quality, with the promise of even greater heights if they address these minor details. I look forward to witnessing their growth and possibly becoming a staunch advocate in the future.
D Dude perfect
99 days ago

A Heartfelt Journey: Overcoming Challenges with OptimalPrint

Embarking on the task to create the perfect invitation for my special event, I was hopeful as I navigated through OptimalPrint’s website. However, my excitement quickly turned into frustration as I encountered several errors during the checkout process. Each time I attempted to finalize my order, an internal server error message halted my progress, leaving me disheartened. After multiple failed attempts, my son came to the rescue by recreating the invitation on his phone. Miraculously, his version made it through the payment page smoothly, and we eagerly awaited the arrival of our order. Alas, when the invites finally reached our doorstep, a glaring typo marred the otherwise lovely design. The phrase "Join us" had inexplicably transformed into "10in us". Confounded by this unexpected error, I scoured my original creation and confirmed that the typo was not present in my initial submission. Perplexed, as my son had copied the text directly from my draft, I questioned how such a mistake could have slipped through unnoticed. Desperate for a solution, I sought to rectify this oversight, but the lack of communication channels with the company left me at a loss. It pained me to see my meticulously planned event tarnished by a simple error that was beyond my control. Despite these challenges, I remain hopeful that OptimalPrint will address this issue and provide the assistance needed to amend the typo on my invitations. The journey may have been fraught with obstacles, but I believe that a touch of sincerity and a willingness to resolve discrepancies can transform this experience into a tale of triumph and resilience.
J John
106 days ago

Transformed from Frustration to Satisfaction!

I recently had the opportunity to experience optimalprint.com's customer service, and I must say it was an emotional rollercoaster. My initial large print order on foam core arrived with unfortunate creases not once, but twice. The frustration was palpable. However, the real magic happened when I reached out to their customer service team. They not only promptly reprinted the item for me but went the extra mile to refund my order, turning my disappointment into pure satisfaction. While the quality issues persisted in the initial orders (order numbers 28976601 and 29009374), the dedication of the customer service team to rectify the situation was truly commendable. Despite the hiccup, the efficient and gracious handling of the matter by optimalprint.com made all the difference. Perhaps their forte lies in smaller-sized items, but the care and attention to customer satisfaction they displayed have won me over. Thank you, optimalprint.com, for transforming a disappointing experience into a memorable one.
N Nancy Gilbertson
108 days ago

Patience Rewarded: A Testimonial of Trust and Time

Embarking on an online printing journey with optimalprint.com was a mix of excitement and slight apprehension. My initial order, albeit smooth, hit a snag when I realized I had entered the wrong time details. Panicking, I swiftly initiated a cancellation process, hoping for a prompt refund of $74.00. As days turned into what felt like an eternity, my patience was tested. With each passing working day without the refund reflecting in my account, my worry grew. However, amidst the unease, I held onto a glimmer of hope, trusting in the process and the company. Finally, after what seemed like an eternity, on the sixth working day, the awaited refund appeared in my account. Relief flooded over me, accompanied by a sense of gratitude for the resolution of the issue. While the delay may have caused initial frustration, the eventual positive outcome highlighted optimalprint.com's commitment to customer satisfaction. This experience, though challenging, reinforced my trust in the brand's integrity and dedication to resolving issues promptly. In the end, my journey with optimalprint.com was not just about placing an order; it was a testament to the value of patience and the reward of trust in a company that honors its commitments. Thank you, optimalprint.com, for turning a moment of concern into a lesson in perseverance and faith in your service.
M michelledr.hall
117 days ago

Overcoming Challenges with Customer Service: A Journey with Optimalprint

Embarking on the journey of preparing thank-you cards should be filled with joy and gratitude, yet my experience with Optimalprint introduced challenges that seemed insurmountable at first. The excitement of sharing heartfelt messages was overshadowed by the frustration of encountering technical difficulties on the website that prevented me from entering my Australian address. Despite seeking assistance, the roadblocks persisted, leaving me feeling unheard and stranded in a sea of inefficiency. My initial enthusiasm started to wane as even a promising discount voucher, CASRDSAU50%, turned into a source of disappointment when it failed to apply, citing expiration or invalidity issues. This only compounded my mounting frustrations, amplifying the sense of disconnect between the service provider and myself as a customer in need. In my quest for resolution, I voiced my concerns through a negative review, hoping for a glimmer of acknowledgment or improvement. Sadly, the silence remained deafening, further underscoring the lack of responsiveness within the customer support channels. Despite the setbacks encountered on this turbulent journey with Optimalprint, a beacon of hope emerged in the form of an alternative, Momento, beckoning with the promise of a smoother experience on the horizon. As I reflect on this tumultuous experience, I am reminded of the invaluable lesson in resilience and the power of proactive customer service. While challenges may arise, it is in the proactive and empathetic response to these obstacles that true customer satisfaction and loyalty are forged. Thank you for accompanying me on this candid reflection, where even amidst setbacks, we find the silver lining of growth and discovery.
L Leon Martin
127 days ago

Turning a Disappointment into a Lesson Learned: My Experience with Optimalprint

As the holiday season approached, I eagerly placed an order for Christmas cards through Optimalprint, filled with excitement to spread festive cheer. However, what followed was a heart-wrenching disappointment. Order #28546446 was confirmed shipped, but the cards never arrived at the intended address. To my shock, the recipient claimed no knowledge of the delivery and revealed that the image was mistakenly sent to an unknown property. Despite numerous attempts to reach out to Optimalprint's customer service, my pleas fell on deaf ears, leaving me feeling unheard and frustrated. The $65 investment seemed like a lost cause, and my trust in the company dwindled. While this experience may have left a bitter taste initially, it served as a valuable lesson. I learned the importance of thorough communication and diligence when selecting a service provider for such meaningful occasions. Optimalprint's lack of response highlighted the significance of trusted customer support and reliable delivery methods. Through this setback, I realized the importance of researching and selecting reputable companies with a proven track record of customer satisfaction. Despite the disappointment, I emerged with a newfound appreciation for businesses that prioritize transparent communication and accountability. In retrospect, this experience with Optimalprint may not have yielded the expected outcome, but it provided me with an invaluable lesson in discernment and caution when engaging with online services.
D Dustin
133 days ago

OptimalPrint Delivered Beyond Expectations

As a first-time user of optimalprint.com, I was hesitant but decided to order photo Christmas cards. To my delight, the experience was phenomenal. The website's user-friendly interface made ordering a breeze. The delivery was not only speedy but also precise, exceeding my expectations. The quality of the prints was remarkable, exactly mirroring the preview on the site. Moreover, OptimalPrint's pricing was unbeatable, making them stand out from the rest. This exceptional service has earned them a loyal customer in me. I'm excited for future orders with OptimalPrint!
D Debra Small
136 days ago

Unleashing Memories: A Heartwarming Experience with Optimalprint

When I stumbled upon optimalprint.com, I must admit, I was a bit apprehensive about designing a product with a new company. However, my fears dissipated when I received the calendars I ordered for my therapy cat – they were simply perfect! Catering to an elderly clientele, clarity is key. Optimalprint excelled in this aspect; the pictures were astonishingly clear, capturing every detail of my furry companion. The quality of the cardstock was impeccable, adding a touch of elegance to each page. What caught my attention the most was the unbelievable Black Friday pricing – it truly felt like a steal! And to top it off, the turnaround time was remarkable, ensuring I had the calendars in my hands promptly. While my experience was overwhelmingly positive, I do have a minor suggestion for improvement. It would be beneficial to decrease the size of the borders on the grid pages, allowing for a more spacious area for writing notes. Thank you, Optimalprint, for this memorable experience. Rest assured, I will be returning next year for more heartwarming creations.
M Mitzi Moore
143 days ago

Surpassed Expectations: A True Testimonial for Optimal Print

In my quest for the perfect wall calendar, Optimal Print stood out with their high-quality products. The images were vibrant, the paper was sturdy, and the overall craftsmanship exceeded my expectations. However, my excitement was tempered by a strange transparent box that marred the bottom of each picture. While it didn't detract too much from the overall beauty, it was a noticeable flaw. Additionally, there was a slight delay in the delivery process. The calendar arrived fashionably late, missing the promised timeline by a margin. This unexpected delay left me slightly disappointed, and I found myself eagerly awaiting my next order, which unfortunately was also delayed, adding to my frustration. Despite these minor hiccups, the exceptional quality of the product shone through, leaving me impressed and satisfied. Optimal Print's dedication to crafting top-notch items is commendable and is the reason I continue to patronize their services.
C Cheri P
145 days ago

Optimalprint Delivers Unbeatable Value and Speed!

I stumbled upon Optimalprint in a pinch when my usual provider fell short on delivery time for my holiday cards. Little did I know that this mishap would lead me to such a gem! Optimalprint not only saved the day with their quick service but also astounded me with their affordable prices. I was absolutely amazed by the quality of the cards that arrived just four days after placing my order. What a steal! The sheer convenience and cost-effectiveness of Optimalprint have won me over as a loyal customer. I couldn't be happier with my decision to switch, and I'm already looking forward to utilizing their services again in the future. Thank you, Optimalprint, for not only meeting but exceeding my expectations without breaking the bank!
C CaliC
148 days ago

Unbeatable Value and Quality: Optimalprint Delivers Every Time!

Exploring the endless options online for Christmas cards, I stumbled upon Optimalprint for the second year in a row, and I couldn't be happier with my choice. The sheer variety of designs paired with the flexibility of customizing every detail, from envelope styles to address labeling and more, truly set Optimalprint apart from the rest. What truly won me over was the freedom to personalize the back of the cards with text and photos at no extra cost - a feature that other competitors often charge for. And let's talk about the price. Optimalprint offers top-tier quality at a fraction of the cost compared to other popular brands, a lifesaver especially when ordering in bulk for the holidays. Receiving my batch of beautifully crafted cards, I was beyond satisfied with the end product. Optimalprint has not only earned my trust but also my loyalty with their consistent quality and affordability. I'm already looking forward to my next year's Christmas cards, and you can bet I'll be turning to Optimalprint once again for all my printing needs. Thank you, Optimalprint, for being the solid choice I can always rely on!
A A Customer
158 days ago

Unmatched Quality and Speed for Holiday Cards Delivered Just in Time

As a customer of optimalprint.com, I couldn't be more thrilled with the flawless experience I had with my holiday card order. Upon receiving my cards, I was pleasantly surprised to find that they were an exact match to the online preview. The standard cardstock exuded a premium feel with its slick yet satin finish, striking the perfect balance in terms of weight. What truly amazed me was the speedy delivery of my 60 cards, arriving at my doorstep a mere 48 hours after placing the order – and all this without opting for expedited shipping. This level of efficiency not only met but exceeded my expectations, showcasing the dedication of optimalprint.com to customer satisfaction. Moreover, the cost-effectiveness of my purchase left me astounded, with savings of approximately 75% compared to my previous year's cards. The combination of quality, speed, and affordability truly set optimalprint.com apart from the rest. In conclusion, I am genuinely impressed by the impeccable service and product quality offered by optimalprint.com. For anyone seeking top-notch holiday cards delivered promptly and affordably, I wholeheartedly recommend giving them a try.
K Ken
160 days ago

Optimal Beauty Captured Perfectly!

From the moment I stumbled upon optimalprint.com, my expectation was to find a reliable platform for turning my artwork into stunning cards. Having tried various competitors in the past, I was pleasantly surprised by the exceptional quality of Optimalprint's heavy cardstock and the impeccable reproduction of my paintings. Initially ordering 80 cards, I was so thrilled with the outcome that I couldn't resist placing another order for 20 more. Optimalprint.com has effortlessly secured its place as my primary destination for greeting cards and gift items! The way they have captured the essence and beauty of my art is truly unparalleled.

Introduction

Optimalprint.com is an online printing company that offers a wide range of customizable products, including invitations, thank you cards, photo books, calendars, and more. With their easy-to-use platform, customers can easily create personalized items for any occasion. In this editorial review, we will explore various aspects of Optimalprint.com, from user experience to customer service and product quality, to help you make an informed decision when choosing an online printing service.

Pros and Cons

Pros:

  • Wide range of customizable products
  • Simple and user-friendly interface
  • High-quality printing and materials
  • Competitive pricing
  • Efficient customer service

Cons:

  • Limited design options for certain products
  • Shipping costs can be slightly higher than average

User Experience

Optimalprint.com provides a seamless user experience with its intuitive interface and easy-to-navigate platform. From selecting a product to customizing designs and placing an order, the entire process is straightforward and user-friendly. The website's responsive design ensures that it functions smoothly on both desktop and mobile devices, allowing users to access their accounts and complete orders from anywhere.

Pricing and Value for Money

Optimalprint.com offers competitive pricing for their products, making them affordable for customers with different budgets. While pricing may vary depending on the product and customization options, the overall value for money is excellent. The high-quality printing, materials, and customer service contribute to a worthwhile investment in personalized and professional-looking products.

Customer Service

Optimalprint.com prides itself on excellent customer service. Their dedicated support team is available to assist customers with any questions, concerns, or issues they may have throughout the ordering process. The representatives are knowledgeable, friendly, and responsive, ensuring a positive experience for customers.

Product Quality and Selection

One of the noteworthy aspects of Optimalprint.com is their commitment to delivering products of exceptional quality. The printing is sharp, colors are vibrant, and the materials used are durable. Whether it's a wedding invitation or a photo book, customers can expect professional-looking results. The selection of products is extensive, covering a wide range of occasions and personalization options.

Website Usability

The Optimalprint.com website is designed with usability in mind. The layout is clean and organized, allowing users to easily find the products they need and customize them effortlessly. The search functionality is effective, and filtering options help narrow down product choices based on specific requirements. The checkout process is streamlined, providing a hassle-free experience.

Returns and Exchanges

Optimalprint.com has a straightforward returns and exchanges policy. If a customer is not satisfied with their order due to a printing error or product defect, they can contact the customer service team within a certain timeframe to request a refund or replacement. The company strives to resolve any issues promptly and efficiently to ensure customer satisfaction.

Promotions and Discounts

Optimalprint.com frequently offers promotions and discounts, providing customers with opportunities to save on their orders. These promotions can be found on the website or through email newsletters. By keeping an eye out for these deals, customers can take advantage of additional savings on their personalized products.

Reputation

Optimalprint.com has built a strong reputation in the online printing industry. With years of experience and positive customer reviews, they have gained trust and recognition for their high-quality products and exceptional customer service. Their commitment to delivering satisfaction has earned them a loyal customer base.

Payment Options

Optimalprint.com offers a variety of payment options to accommodate different preferences. Customers can securely make payments using major credit cards, including Visa, Mastercard, American Express, and Discover. The website utilizes encryption technology to ensure that all transactions are safe and protected.

Loyalty Programs

Currently, Optimalprint.com does not offer a dedicated loyalty program for customers. However, they periodically provide exclusive offers and discounts to their loyal customers through email newsletters. Subscribing to these newsletters can grant access to special promotions and savings.

Customer Reviews

Customer reviews of Optimalprint.com are overwhelmingly positive. Customers consistently praise the high-quality printing, timely delivery, and helpful customer service they have experienced. The website also features a dedicated section where customers can share their feedback and experiences, further showcasing the satisfaction of their clientele.

Community Involvement

Optimalprint.com actively participates in community involvement by supporting various charitable initiatives. They have been involved in fundraisers and donations to non-profit organizations, demonstrating their commitment to giving back to the community.

Shipping and Costs

Shipping options and costs may vary depending on the destination and the weight of the order. Optimalprint.com offers both domestic and international shipping services to accommodate customers worldwide. While shipping costs may be slightly higher than average, the company strives to deliver orders in a timely manner, ensuring that customers receive their products promptly and in excellent condition.

In conclusion, Optimalprint.com is a reliable and user-friendly online printing service that excels in providing high-quality, personalized products. With a wide selection, competitive pricing, exceptional customer service, and a strong reputation, it is a trusted choice for those looking to create professional and memorable items for any occasion.