Orangeshine Reviews

Voted Good (5/5)

41 Votes

20 Reviews

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In the Shopping & Fashion category

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0% users rated Very Good
95% users rated Excellent
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R Rebecca Lawson
260 days ago

How Lisbeth Helped Me Resolve Credit Card Issues with Kindness and Patience

Let me begin by expressing my gratitude towards orangeshine.com for providing exceptional customer service, especially through the remarkable assistance of Lisbeth. I recently encountered some challenges while trying to add a new credit card to my account, and Lisbeth went above and beyond to help me resolve the issues. Lisbeth's unwavering patience and kindness stood out to me throughout our interactions. She diligently worked with me over the course of several sessions, ensuring that every aspect of the problem was thoroughly addressed and resolved. Her dedication to providing top-notch support truly made a world of difference. Thanks to Lisbeth's commitment to customer satisfaction, I can confidently say that my experience with orangeshine.com has been nothing short of fantastic. I deeply appreciate Lisbeth's exceptional service and commend her for embodying the epitome of outstanding customer support. In conclusion, I would like to extend my heartfelt thanks to Lisbeth and the entire team at orangeshine.com for their unwavering dedication to customer satisfaction. Lisbeth's exemplary assistance has undoubtedly solidified my trust and loyalty towards orangeshine.com, and I eagerly look forward to continued interactions with this outstanding company.
A Alicia Neth
329 days ago

Exemplary Customer Service Resolved My Issue Promptly

After facing initial disappointment with my RMA request rejection on orangeshine.com, I felt disheartened. However, the exceptional customer service provided by Jerica turned my experience around completely. Jerica's swift research and efficient handling of my return request not only met but exceeded my expectations. This level of attentiveness and dedication has solidified my trust in orangeshine.com, making me a loyal customer for life. Thank you for valuing my concerns and resolving them promptly.
B B. Simmons
332 days ago

Lisbeth’s Exceptional Service Exceeded My Expectations

Let me start by saying, Lisbeth from orangeshine.com is an absolute gem! Her exceptional service truly exceeded my expectations. When I reached out for assistance, she not only promptly addressed my needs but also took the time to ensure everything was delivered to me in a timely manner. Her dedication and willingness to go above and beyond left a lasting impression on me. Lisbeth's professionalism and genuine care for customer satisfaction are qualities that set her apart. I am so grateful for her help and will definitely be requesting her assistance in the future. Thank you, Lisbeth, for making my experience with orangeshine.com truly exceptional!
D Deb
362 days ago

An Unforgettable Resolution

My experience with orangeshine.com surpassed all expectations when Lisbeth stepped in to address an issue I encountered. Her exceptional dedication and swift response in resolving the matter left me impressed. The professionalism and efficiency displayed by Lisbeth truly made a difference. Kudos to the team for their outstanding customer service!
A Alicia Donati
552 days ago

Guided with Grace: Jerica’s Exceptional Support Shines Bright

As a newcomer to orangeshine.com, I was a bit overwhelmed by the registration process. However, my experience took a positive turn thanks to Jerica's exceptional assistance. Not only did she promptly provide me with all the necessary links and PDF guides, but she also patiently guided me through each step with kindness and clarity. Thanks to Jerica's help, what initially seemed like a daunting task turned into a seamless and enjoyable process. Her dedication to ensuring that I understood everything and felt supported was truly commendable. Jerica's guidance not only simplified the registration process but also left a lasting impression of professionalism and care. Thank you, Jerica, for your invaluable support and for going above and beyond to assist me. Your passion for helping customers shines through, making the entire experience with orangeshine.com a delightful one. I am grateful for your expertise and kindness, which made me feel welcomed and valued as a customer. Jerica truly embodies exceptional customer service, and I cannot recommend her assistance enough.
E Eleni Apostolou
664 days ago

Raving About Belinda’s Exceptional Customer Service at Orangeshine.com

When I ran into a snag with one of my orders on orangeshine.com, I was fortunate enough to have Belinda R. come to my rescue. Her stellar customer service skills truly stood out as she patiently and pleasantly assisted me through the entire process. Belinda's dedication and follow-through on resolving my issue not only impressed me, but also made me feel valued as a customer. What sets Belinda apart is her ability to take charge of the situation, leaving me stress-free and confident that everything would be taken care of. Her professionalism and genuine care for her customers shone through in every interaction, making my experience with orangeshine.com a memorable and positive one. Belinda is not merely great; she is a shining example of what exceptional customer service should be. Thank you, Belinda, for going above and beyond to ensure my satisfaction. You are truly wonderful!
I Izhanae Dix
670 days ago

Turning Minor Issues into Major Solutions: A Testimonial for Lisbeth’s Exceptional Care

In my recent experience with orangeshine.com, I encountered a minor issue that could have potentially derailed my shopping experience. However, thanks to Lisbeth's prompt and efficient assistance, what could have been a hassle turned into a seamless resolution. Lisbeth's dedication to customer service shone brightly as she not only addressed my concern swiftly but also went above and beyond to ensure my satisfaction. Her quick response time and willingness to help made me feel valued and appreciated as a customer. It was truly a pleasure working with someone who not only cares about the business but also prioritizes the happiness of the clients. I cannot emphasize enough how Lisbeth's exceptional care transformed my potentially negative experience into a positive one. Her professionalism and attentiveness set a high standard for customer service, making my interactions with orangeshine.com truly memorable and enjoyable. Kudos to Lisbeth for turning a simple query into a showcase of top-notch service!
B Bursting With Envy Your Unique
745 days ago

Turning a Nightmare into Dream Shoes with Orangeshine and Ms. Cristina Flores!

When I first encountered Beston Shoes on orangeshine.com, little did I know the ordeal that awaited me. The shoes from this vendor turned out to be a real nightmare - defective, unusable, and a complete waste of money. To make matters worse, the vendor refused to take responsibility and provide a refund, despite clear evidence in photos and videos. But just when I thought all hope was lost, in stepped Ms. Cristina Flores from Orangeshine Hub. Her patience, honesty, and hard work shone through the chaos like a beacon of light. Not only did she handle the situation with utmost professionalism, but she also made me feel heard and valued as a customer. Thanks to Orangeshine and the exceptional support of Ms. Cristina, what could have been a disastrous experience turned into a positive one. Their fairness, dedication, and willingness to go above and beyond speak volumes about their commitment to customer satisfaction. I cannot thank Orangeshine and Ms. Cristina enough for turning my shoe saga around and restoring my faith in quality vendors. If you're looking for a platform that truly cares about its customers, Orangeshine is the place to go - they turned my nightmare into dream shoes!
A Adria T
931 days ago

Turning Disappointment into Advocacy: My Transparent Experience with orangeshine.com

As a conscientious shopper, I had enjoyed seamless transactions with Orangeshine and Lashowroom until I encountered an unfortunate hiccup with a vendor called Nylon. After being overcharged for products I never received, my attempts to communicate with the vendor were met with silence, resulting in frustration and a feeling of being disregarded. Despite my disappointment, I remained persistent in my efforts to seek resolution, reaching out through multiple messages only to be repeatedly ignored. It wasn't until my bank intervened that the vendor finally responded, showcasing a lack of accountability and customer care that left me disheartened. This experience shed light on a concerning disparity between the prioritization of vendors over consumers, revealing a pattern that fell short of the integrity I had come to expect. The absence of timely and transparent communication further compounded my sense of being let down by companies I once deemed trustworthy. In my quest for justice and fairness, I have chosen to take my concerns to the Better Business Bureau, advocating for accountability and respect in consumer-business relationships. While this experience left a blemish on my shopping journey, it has also ignited a passion for championing transparency and customer rights in the realm of online retail. Through sharing my story, I hope to raise awareness and encourage others to remain vigilant in their interactions with online vendors, fostering a community of empowered consumers who hold businesses to the highest standards of ethics and service. Let my journey serve as a reminder that even in moments of disappointment, there lies an opportunity to advocate for positive change and uphold the values of integrity and accountability.
K Kerine Muir
977 days ago

An Ode to Orangeshine: A Lifesaver Named Jerica

Let me regale you with a tale of a dire situation turned into a triumph, courtesy of my recent encounter with orangeshine.com. Struggling to access my account, I was on the brink of frustration when a beacon of hope shone through - Jerica, the chat support hero. With swift precision and unwavering patience, Jerica guided me through the login labyrinth, unraveling each knot of confusion with ease. In that moment, the simplicity of a solution amidst chaos was nothing short of a miracle. It is rare to find customer service that not only resolves issues but also leaves you with a sense of gratitude. Jerica's assistance transcended mere problem-solving; it was a testament to the power of genuine care and expertise. Orangeshine.com, you have won my loyalty through the dedication of individuals like Jerica. Here's to the unsung heroes behind the screen, turning customer woes into cheers of delight. Thank you for being the shining light in my moment of darkness.
T Theresa Nelson
1074 days ago

Above and Beyond: Lisbeth Flores at Orangeshine.com

My experience with Lisbeth Flores at Orangeshine.com was absolutely incredible. Lisbeth's exceptional listening skills and dedication to going above and beyond truly set her apart. She not only handled my situation with utmost professionalism but also ensured that I felt heard and supported throughout the process. I have never felt so pleased with customer service before. From now on, whenever I reach out to Orangeshine.com, I will specifically ask for Lisbeth. She is, without a doubt, the best in the business! Thank you, Lisbeth, for your outstanding support and expertise!
L Larkspur and Lily
1078 days ago

An Exceptional Customer Support Experience: Lisbeth Shines Bright at Orangeshine

Today, I had the privilege of interacting with Lisbeth from orangeshine.com's customer support team. From the moment I reached out, I was met with professionalism and empathy that immediately diffused my frustration. Lisbeth's attentive listening and proactive approach reassured me that my concerns were being taken seriously. True to her word, she promptly investigated the root of the problem and followed up with effective solutions, surpassing my expectations. Lisbeth's dedication and competence truly set her apart – she is, without a doubt, an invaluable asset to the company's customer service. Thank you, Lisbeth, for turning what started as a challenging situation into a seamless and pleasant experience. Your outstanding service has truly made a difference!
L Lisa Walker
1131 days ago

From Struggling to Satisfied: A Heartfelt Thanks to Jerica at Orangeshine.com

Navigating the world of online shopping, especially when it comes to wholesale fashion, can be daunting. However, my recent experience with Orangeshine.com completely changed my perspective, all thanks to the exceptional customer service provided by Jerica. Her patience, guidance, and genuine willingness to help truly made all the difference. Jerica not only assisted me in selecting the best wholesale products for my boutique but also took the time to understand my unique needs and preferences. Her expertise and professionalism shone through as she answered all my questions, ensuring that I felt confident and informed every step of the way. Thanks to Jerica's dedicated help, what started as a stressful and overwhelming process turned into a seamless and enjoyable shopping experience. Her exceptional customer service skills truly set Orangeshine.com apart from other wholesale platforms. I am now eagerly anticipating future business dealings with the company, knowing that I have a knowledgeable and supportive team by my side. In conclusion, a heartfelt thank you to Jerica for going above and beyond to assist me. Your outstanding service has not gone unnoticed, and I am grateful for the positive impact you have had on my wholesale shopping journey. Orangeshine.com is truly fortunate to have such a dedicated and customer-focused team member like Jerica.
K Kandace Littleton
1145 days ago

Jerica from orangeshine.com – A Guiding Light in E-Commerce

As a budding boutique owner navigating the world of online shopping, I cannot speak highly enough of my experience with Jerica from orangeshine.com. Despite encountering issues with placing my order and feeling disheartened by the late hour, Jerica's unwavering dedication and professionalism shone through. I had resigned myself to waiting until the next day to resolve my problem, assuming that customer service would be unavailable after hours. To my surprise and relief, I found orangeshine.com's support still open for business. Jerica promptly allayed my concerns and patiently walked me through the necessary steps to complete my purchase. Not only did Jerica provide clear instructions, but she also went the extra mile by staying by my side through the chat, ensuring that I successfully processed my order. Her meticulous attention to detail and genuine care for my satisfaction left a lasting impression on me. Thanks to Jerica's guidance and support, I not only resolved my initial issue but also gained a newfound trust and loyalty towards orangeshine.com. I am truly grateful for Jerica's outstanding service and commend her for exemplifying excellence in customer care. Jerica's dedication embodies the pinnacle of e-commerce support and sets a standard that others should aspire to meet.
K Keilah Mohammed
1154 days ago

Jerica gave wonderful service

My assessment for orangeshine.com Jerica gave wonderful service. I had a difficulty with my Billing info and he or she was very skilled and helped me to resolve my situation. Thanks!

Introduction

Orangeshine.com is an online marketplace that offers a wide range of wholesale clothing and accessories for retailers and fashion boutiques. With a vast selection of trendy and affordable products, this platform has become a go-to destination for businesses in the fashion industry.

Pros and Cons

  • Pros:
    • Extensive selection of clothing and accessories
    • Competitive wholesale prices
    • User-friendly website with intuitive navigation
    • Frequent promotions and discounts
    • Efficient and reliable customer service
  • Cons:
    • Only available for retailers and fashion businesses
    • No direct-to-consumer sales
    • Limited international shipping options

User Experience

Orangeshine.com offers a seamless user experience, thanks to its well-designed and intuitive website. The platform features easy navigation, allowing users to find desired products quickly. The search function and filters enable users to narrow down their search based on specific criteria such as price, style, and category. Additionally, the website is mobile-responsive, ensuring a smooth browsing experience across different devices.

Pricing and Value for Money

Orangeshine.com offers competitive wholesale prices for its products, allowing retailers to maximize their profit margins. The platform works directly with manufacturers and suppliers, eliminating middlemen and reducing costs. With quality products at affordable prices, users can enjoy excellent value for money.

Customer Service

Orangeshine.com prides itself on providing excellent customer service. Their knowledgeable and friendly customer support team is readily available to assist users with any inquiries or concerns. Users can reach out to the support team via phone, email, or live chat, and can expect prompt and helpful responses.

Product Quality and Selection

Orangeshine.com offers a vast selection of high-quality clothing and accessories from various fashion brands. They consistently curate their product offerings to ensure the latest trends are available to customers. Additionally, the platform thoroughly vets its suppliers to ensure the products meet quality standards, giving customers confidence in their purchases.

Website Usability

The website's user-friendly interface and intuitive navigation make browsing and shopping on Orangeshine.com a seamless experience. Product categories are well-organized, and product pages provide detailed information, including product descriptions, sizing information, and high-quality images. The checkout process is quick, secure, and supports multiple payment options, enhancing overall usability.

Returns and Exchanges

Orangeshine.com has a clear and straightforward returns and exchanges policy. They understand that sometimes products may not meet expectations, and thus, they offer a hassle-free return process. Customers can initiate returns or exchanges within a specified timeframe, provided the products are in their original condition with tags attached, and follow the outlined guidelines.

Promotions and Discounts

Orangeshine.com frequently offers promotions and discounts, allowing customers to save even more on their wholesale purchases. These promotions may include discounts on specific products, seasonal sales, or special offers for loyal customers. By subscribing to their newsletter or following their social media channels, users can stay updated on the latest promotions and never miss out on great deals.

Reputation

With a strong presence in the wholesale fashion industry, Orangeshine.com has built a solid reputation over the years. The platform is well-regarded for its vast product selection, competitive prices, and reliable customer service. They have garnered positive feedback from numerous retailers and fashion businesses, enhancing their reputation as a trusted wholesale marketplace.

Payment Options

Orangeshine.com provides convenient and secure payment options for its customers. Users can choose from various methods, including credit/debit cards, PayPal, and wire transfers. These options ensure flexibility and ease of payment, accommodating different preferences and needs.

Loyalty Programs

Orangeshine.com offers a loyalty program for its regular customers, providing them with exclusive benefits and rewards. By participating in the loyalty program, users can earn points on their purchases, which can be redeemed for discounts or other incentives. This program encourages customer loyalty and incentivizes repeat business.

Customer Reviews

Customers have consistently praised Orangeshine.com for its exceptional products, competitive prices, and reliable service. Positive reviews highlight the platform's reliability, prompt shipping, and the quality of the products received. Such feedback showcases the company's commitment to customer satisfaction and reinforces their reputation in the industry.

Community Involvement

Orangeshine.com actively engages with its community by participating in fashion industry events, trade shows, and collaborations. They support emerging designers and brands, fostering a sense of community within the fashion industry. By building strong relationships with their partners and customers, the company demonstrates a commitment to contributing positively to the fashion community.

Shipping and Costs

Orangeshine.com offers reliable shipping services, ensuring orders are delivered promptly and securely. They work with trusted shipping partners to ensure timely and efficient delivery. Shipping costs vary depending on the order size, weight, and shipping destination. The platform provides transparent information on shipping costs during the checkout process, allowing users to make informed decisions.