Rate Now Oribe
Rate Oribe
Pie-Chart Analysis
25% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
Disenchanted with Oribe – Once a Fan, Now Disappointed
As an avid user of Oribe's moisturizing cream, I once sang its praises from the rooftops. I found it truly amazing, albeit a tad pricey. However, in the span of just one year, my perception has taken a u-turn. Oribe not only hiked its prices not once, but twice. To add insult to injury, the product quantity stealthily shrunk from 150ml to 145ml. It felt like a sneaky move, especially considering their already substantial profit margins. At a staggering $82, the product now feels exorbitantly overpriced. Sadly, my once positive opinion of the brand now resides in the dumpster. Regrettably, I won't be making any future purchases.Incredible Quality, But Beware of Price Hikes
Reflecting on my journey with Oribe's moisturizing cream, the initial impression of its amazing quality truly stood out. However, over time, the experience took a disheartening turn as the brand unexpectedly raised prices not once, but twice within a year. Additionally, slyly reducing the quantity without transparency felt like a breach of trust. The product, now priced at $82 for a decreased volume, left me questioning the brand's integrity. Despite the outstanding quality, the exorbitant price shift tainted my view. While the cream delivers exceptional results, the price hike left a bitter taste, making repurchase decisions challenging.Transformed Experience with Oribe: Resolved Faulty Order Issue Beyond Expectation
As someone who values quality and integrity in products, my experience with Oribe was disheartening after receiving a faulty item in my order. Despite feeling disrespected and belittled from being ignored after emailing multiple times, my perception of Oribe took a turn for the better when they went above and beyond to rectify the situation. Upon reaching out about the fault in my order, I encountered challenges due to my speech disorder, making phone calls uncomfortable and time-consuming. Despite my repeated emails being ignored, I was hesitant to call, but I persevered. To my surprise, Oribe not only replaced the item promptly but also provided a sincere apology for the oversight. The transformation in their customer service and the genuine concern they demonstrated resonated profoundly with me. It highlighted their commitment to customer satisfaction and their willingness to address and rectify issues, regardless of communication barriers. This experience has reinstated my faith in Oribe, and I am genuinely grateful for the exceptional resolution to what initially seemed like an irreparable situation. I now view Oribe not only as a provider of high-end products but also as a company that values its customers with integrity and empathy. I am compelled to share this transformed experience on every platform, as it is a testament to Oribe's commitment to customer satisfaction. If you encounter any issues with your order, I assure you that Oribe will go to great lengths to surpass your expectations. Thank you, Oribe, for restoring my faith in exceptional customer service and genuine care.Ignored after emailing a number of instances a couple of fault merchandise in my order.
My evaluation for oribe.com I positioned two separate orders. One arrived nice. The opposite didn't. I contacted Oribe about sending it again so I can have it changed they usually fully ignored me after numerous emails. I've a speech dysfunction so it's time consuming and uncomfortable for me to make cellphone calls which is the one cause I've not referred to as. I've emailed over 5 instances. I simply actually can’t consider how they've been blatantly ignoring each single e-mail I've despatched them. I'm offended and I really feel fully disrespected and belittled. How can an organization ignore a buyer after receiving a defective merchandise? Very unprofessional firm and I'll share my expertise on each platform I uncover. I'm very saddened about this expertise. Very cheesy to do that to a buyer over one product. In case you have a difficulty with an order don't count on a reply. Their gadgets are excessive finish priced but their conduct is the full reverse.Transformative Luxury: Worth Every Penny
After using oribe.com products, I can confidently say that the luxury comes with transformative results. Sure, they may be on the pricier side, but the quality is unparalleled, and the compliments I received speak for themselves. The other day, I visited a salon, and the owner couldn't help but comment on how amazing my hair smelled. It was a small gesture, but it truly validated my choice to invest in these products. From the moment I tried oribe.com, I noticed a significant difference in the texture, shine, and overall health of my hair. The intoxicating fragrance is just the cherry on top of the already remarkable experience. If you're looking for a haircare experience that goes beyond the ordinary, I highly recommend giving oribe.com a try. The cost may seem daunting at first, but the results make every penny worth it.Exquisite Luxury That Turns Heads
As a dedicated user of oribe.com, I can confidently say that their products are indeed luxurious and on the pricier side. However, the results speak for themselves. Recently, during a visit to my favorite salon, the owner couldn't help but comment on how amazing my hair smelled after using Oribe products. This reaffirmed my belief that investing in quality hair care is truly worth it. The captivating scents and the noticeable difference in my hair's texture and appearance make every penny spent on Oribe products worthwhile. Their premium ingredients and exquisite formulations elevate the hair care experience to a whole new level. If you're looking to indulge in a pampering hair care routine that not only delivers results but also garners compliments, I highly recommend giving Oribe a try. The confidence and joy that come from knowing your hair looks and smells incredible are truly priceless.Incredible Customer Service Experience with Oribe.com
I cannot thank Oribe.com enough for their exceptional customer service. When my original order encountered a delivery mishap, I was understandably frustrated. However, their customer support team promptly addressed my concerns and provided me with various options for resolution. Despite my decision to purchase the product elsewhere, the team still went above and beyond by ensuring that I received the product in just three days. While I requested a refund, the level of service I experienced truly exceeded my expectations. However, the only issue arose when I requested a return label for the product I had purchased elsewhere. Unfortunately, I encountered some difficulties in communication. Despite this minor setback, I am genuinely impressed with Oribe.com's dedication to customer satisfaction and their commitment to resolving any issues that arose. I highly recommend Oribe.com not only for their high-quality products but also for their outstanding customer service. Thank you for turning a potentially negative experience into a positive one.Exemplary Customer Care: A Touching Experience with Oribe
When I stumbled upon Oribe's website, I was excited to try out their products. However, my joy turned into disappointment when my original order faced a hiccup and was returned to sender after a two-week wait. Frustrated, I reached out to their Customer Support, hoping for a resolution. To my surprise, the Customer Support team responded promptly and offered me a choice between a refund or having the product resent. I opted for a refund, having already purchased the product elsewhere in the meantime. Despite the initial setback, I was impressed by their efficiency in processing my request. Nevertheless, the story takes a rather unexpected turn. A few days later, I received the product at my doorstep, with no sign of the promised refund. Realizing the error, I immediately contacted Oribe for a return label, expecting a seamless process given the circumstances. Unfortunately, my attempts to follow up on the return label have been met with radio silence. It's disheartening to encounter this lack of communication after an otherwise positive interaction. Despite this recent challenge, I remain hopeful that Oribe will address this situation promptly and uphold their reputation for excellent customer service. In the midst of this refund mishap, I can't help but appreciate the initial responsiveness of Oribe's Customer Support team. Their swift action and willingness to assist customers in resolving issues are commendable. I am keeping my fingers crossed for a swift resolution to this unexpected twist and hope that Oribe will continue to prioritize customer satisfaction in the future.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Oribe.com is the official website of Oribe Hair Care, a luxury brand that offers high-quality hair care products. The brand was founded by renowned hairstylist Oribe Canales and beauty industry veterans Daniel Kaner and Tev Finger. Oribe's mission is to create products that blend performance, craftsmanship, and style to deliver remarkable results.
Pros and Cons
Pros:
- High-quality and effective hair care products
- Luxurious packaging and signature scents
- Extensive product selection for various hair types and concerns
- Expertly crafted formulas using premium ingredients
- Easy-to-navigate website with personalized product recommendations
Cons:
- Some products are relatively expensive
- Limited availability in physical stores
User Experience
Oribe.com offers a user-friendly experience with its clean and visually appealing design. The website provides clear product categorization, quick access to customer reviews, and detailed product descriptions. Users can easily search for specific products or explore the website's recommendations based on their hair type and concerns. The checkout process is streamlined and secure, ensuring a hassle-free shopping experience.
Pricing and Value for Money
Oribe's pricing is positioned in the luxury segment of the hair care market. While some customers may find the products relatively expensive compared to mass-market brands, they offer exceptional quality, performance, and a luxurious experience. Oribe's commitment to using premium ingredients and innovative formulas justifies the higher price point, making it a worthwhile investment for those seeking high-performance hair care products.
Alternatives
There are various alternatives to Oribe in the luxury hair care market. Some notable competitors include Aesop, R+Co, Bumble and bumble, and Sachajuan. These brands also offer premium hair care products with unique formulations and luxurious experiences. However, Oribe stands out with its signature scents and attention to detail in both product performance and packaging.
Customer Service
Oribe places a strong emphasis on customer satisfaction and offers excellent customer service. Their website provides comprehensive product information, usage tips, and troubleshooting guides. Customers can also contact Oribe's customer service team via phone or email for personalized assistance. The brand is committed to resolving any issues promptly and ensuring customer queries are addressed with care and professionalism.
Product Quality and Selection
Oribe Hair Care is renowned for its exceptional product quality. The brand's products are formulated with carefully selected ingredients to provide effective solutions for various hair concerns such as hydration, repair, volume, and styling. Oribe's extensive selection includes shampoos, conditioners, treatments, styling products, and accessories. Each product undergoes rigorous testing and is free from harmful chemicals, ensuring optimal performance and safety.
Website Usability
Oribe.com offers a highly functional and intuitive website interface. The website's design is aesthetically pleasing, with easy navigation and clear product categorization. Users can effortlessly browse through product categories, access detailed product descriptions, and view customer reviews. The website also features a personalized product recommendation tool that helps users find products based on their hair type and concerns, enhancing the overall usability and user experience.
Returns and Exchanges
Oribe has a straightforward and customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can return the unused portion within 30 days for a refund or exchange. Oribe also offers free return shipping for orders placed within the United States, making the process convenient and hassle-free.
Promotions and Discounts
Oribe occasionally offers promotions and discounts on its website. Customers can find these offers on the website's "Promotions" section or by subscribing to their newsletter. These promotions may include discounts, free gifts with purchase, or exclusive access to limited-edition products. Oribe's promotions provide an opportunity for customers to experience their luxury hair care products at a more affordable price point.
Reputation
Oribe Hair Care has built a strong reputation in the beauty industry for its exceptional product quality and commitment to luxury. The brand's collaboration with renowned hairstylists and its presence in high-end salons further solidifies its reputation as a trusted and respected hair care brand. Oribe's products have garnered positive reviews and accolades from both professionals and customers, further strengthening its reputation as a leader in the luxury hair care market.
Payment Options
Oribe.com offers multiple secure payment options to cater to customer preferences. Customers can pay for their orders using major credit cards, including Visa, Mastercard, American Express, and Discover. The website's payment gateway is PCI-compliant, ensuring the safety and security of customer payment information.
Loyalty Programs
Oribe currently does not have a dedicated loyalty program. However, customers can create an account on the website to enjoy benefits such as faster checkout, order tracking, and access to exclusive promotions and offers. The brand occasionally rewards its loyal customers through special discounts or gifts, further enhancing the customer experience.
Customer Reviews
Customer reviews play a significant role in Oribe's website, providing valuable insights and feedback to potential buyers. Each product page includes customer ratings and reviews, allowing users to make informed purchasing decisions based on others' experiences. The brand actively encourages customers to leave reviews and actively monitors and responds to customer feedback to continuously improve their products and services.
Community Involvement
Oribe demonstrates its commitment to community involvement through various initiatives. The brand collaborates with hairstylists, salons, and industry events to support and showcase talent in the hair care industry. Oribe also sponsors educational programs and events to inspire and empower hairstylists, contributing to the industry's growth and development.
Shipping and Costs
Oribe.com offers shipping within the United States and select international destinations. The website provides detailed shipping information, including estimated delivery times and associated costs. Oribe offers free standard shipping on domestic orders over a specified amount, encouraging customers to explore and try their products. Expedited shipping options are also available for customers who require faster delivery.
In conclusion, Oribe.com offers a premium online shopping experience for customers seeking high-quality hair care products. The brand's commitment to craftsmanship, performance, and style is reflected in its extensive product selection, exceptional product quality, and luxurious packaging. Oribe's website provides a user-friendly interface, personalized recommendations, and excellent customer service, ensuring a seamless shopping experience. While the products may be relatively expensive, their efficacy, unique formulations, and positive customer reviews validate the brand's reputation as a leader in the luxury hair care market. Oribe's dedication to community involvement and initiatives further reinforces its authority and trustworthiness.