Orientaltrading Reviews

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60 Reviews

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C Cindi Barkley
49 days ago

Exceeding Expectations: A Satisfied Shopper’s Tale with Orientaltrading.com

Embarking on the journey of online shopping, I stumbled upon orientaltrading.com, a veritable treasure trove of delights. Their seamless service sparkled with timely updates, leaving me reassured about the progression of my order. Imagine my surprise when the package arrived not just promptly, but ahead of the projected schedule – a gracious touch that made my day. As I eagerly unwrapped my goodies, I was met with a flawless array of products, each item whispering tales of quality craftsmanship. Not a single glitch or hiccup in sight; everything was meticulously packaged, safeguarding its pristine condition. To the team at orientaltrading.com, I extend my heartfelt gratitude. Your commitment to excellence shines through in every aspect of the shopping experience, transforming a simple transaction into a delightful journey. Thank you for raising the bar and setting a benchmark in customer service that others would do well to emulate.
T Tracy Ellis
49 days ago

Deliciously Educational: Fraction Pizza Delight

Embarking on a quest to make learning fun, I stumbled across orientaltrading.com and unearthed a hidden gem - the Fraction Pizza Activity. Anticipation grew as the awaited parcel arrived, and upon unboxing, I was met with sheer delight. The vibrant colors and sturdy construction of the product surpassed my expectations, exuding a quality that promised lasting joy and engagement. As I laid out the Fraction Pizza pieces, my mind buzzed with excitement, envisioning the curious eyes and eager minds of the children at our upcoming Math Literacy Night on February 28th. The interactive nature of this activity is sure to captivate young learners, making fractions a piece of cake and transforming mathematics into a mouthwatering experience. Thank you, orientaltrading.com, for sprinkling a touch of magic onto our educational endeavors. The Fraction Pizza Activity is not merely a tool but a gateway to a world where learning is transformed into a delectable adventure. I can already sense the enthusiasm brewing amongst the kids, ready to devour this educational treat with gusto. Here's to making math engaging and palatable for our future mathematicians!
B Brenda Jenkins
49 days ago

Exceeded Expectations Every Time!

As a loyal customer of orientaltrading.com, I can confidently say that their products consistently live up to their online representations. Each time I receive an order, it's like unwrapping a present - exactly what I expected, if not better! The delivery is not just on time, but prompt, ensuring I can start crafting and decorating without delays. What truly sets them apart is the value for money. The prices are competitive, especially considering the quality and quantity of items received. I never feel like I'm overspending, which allows me to indulge in more fun projects! Thank you, orientaltrading.com, for consistently exceeding my expectations and making my crafting endeavors a joyous experience every time!
D Donna Ventura
49 days ago

Transforming Disappointment into Delight: My Experience with Orientaltrading.com

Delving into the world of party planning for my dad's 90th birthday, I turned to orientaltrading.com for the perfect touch – Milestone birthday plates and napkins. Anticipation filled the air as I eagerly awaited the delivery, envisioning the joy these personalized items would bring to our celebrations. However, upon unwrapping the package, my excitement turned to disappointment. The plates and napkins arrived blank, devoid of the expected numbers denoting the remarkable age of 90. Confusion set in as I recalled selecting “90” during the ordering process, puzzled by the absence of this crucial detail. Frustration crept in as I pondered the missed opportunity to customize these items, a sentiment compounded by the lack of an option to specify the age in the shopping cart. In that moment of dismay, as thoughts of generic party supplies loomed, a glimmer of hope emerged. With a deep breath, I reached out to the customer service team at orientaltrading.com, expressing my concerns and seeking a resolution. To my surprise and delight, their response was prompt and understanding. Their empathetic approach and swift action to rectify the situation restored my faith in their service. Not only did they expedite the replacement of the plates and napkins with the correct age, but they also offered a heartfelt apology for the oversight. Their commitment to customer satisfaction shone through, turning a disappointing experience into a memorable one. As the celebrations unfolded with the newly arrived personalized items adorning the table, the joy on my dad’s face reflected the sentiment that truly mattered. The journey from initial letdown to ultimate satisfaction highlighted the value of exemplary customer service and dedication to making things right. In retrospect, while the initial hiccup could have steered me towards local party supplies, orientaltrading.com’s proactive response and genuine care not only salvaged the situation but also reaffirmed my loyalty as a customer. Beyond the products themselves, it is the people and their commitment to customer happiness that set orientaltrading.com apart. To anyone seeking a reliable partner in creating memorable celebrations, I wholeheartedly recommend orientaltrading.com. Their impeccable service and genuine care truly transform disappointments into delightful moments, ensuring that every milestone is celebrated with perfection and personalized touch.
S Sotsubs
50 days ago

Unleashing Unbeatable Savings with Oriental Trading: A Shopper’s Delight!

When it comes to online shopping, the experience is usually a mixed bag. However, my recent encounter with Oriental Trading was an absolute game-changer! The ability to apply a coupon and snag free shipping made my heart leap with joy. Who wouldn't love saving a few extra bucks, right? But that's not all that left me impressed. The sheer variety of items available on their website is a shopaholic's dream come true. From party supplies to craft essentials, they have it all! The convenience of finding everything I needed in one place was a major plus for me. Oriental Trading has not just won me over as a customer, but as a loyal fan. Their seamless shopping experience, combined with unbeatable savings, has made me a repeat customer for life. So, if you're looking for a one-stop-shop that offers great deals and an extensive selection of products, look no further than Oriental Trading. Trust me, you won't be disappointed!🛍️🎉
S Suzanne Hall
50 days ago

Exceeding Expectations: A Gardener’s Delight

My experience with orientaltrading.com surpassed all my expectations. Not only did my order arrive earlier than anticipated, but the product quality was exceptional. I was initially apprehensive after reading a review mentioning the pots' lack of waterproofing. However, I can gladly confirm that this is not the case – they are indeed waterproof, adding to their appeal. As a passionate gardener, finding pots that are both aesthetically pleasing and functional is crucial. The pots I received from orientaltrading.com not only enhance the beauty of my plants but also serve as delightful decoupage decorations in my garden. The versatility of these pots has truly impressed me. I am grateful for the seamless shopping experience and the top-notch quality of the products. I highly recommend orientaltrading.com to fellow garden enthusiasts and decorators looking for both style and functionality in their gardening accessories.
L Loraine Daleo
50 days ago

Restoring Peace of Mind: A Customer Service Triumph at Orientaltrading.com

The experience I had with orientaltrading.com left me initially questioning my order, but that doubt quickly dissipated thanks to their exceptional customer service. After placing my order, I found myself in a moment of uncertainty, thinking that I had made a mistake. Promptly, I reached out to their customer service team and was met with a reassuring voice on the other end of the line. The representative not only clarified every detail of my order but also ensured that it was exactly what I wanted. Their professionalism and patience in handling my concerns were truly commendable. Within minutes, my worries transformed into relief as my order was swiftly released for delivery. This incident not only highlighted the efficiency of their customer service but also showcased their dedication to ensuring customer satisfaction. Thanks to the swift and reassuring assistance provided, what could have been a stressful situation turned into a positive and seamless experience. I am grateful for the peace of mind that orientaltrading.com's customer service brought me and will undoubtedly be a returning customer due to their exceptional service.
F Frances Echavarry
50 days ago

“A Vibrant Surprise: A Review of My Handy Egg Container from orientaltrading.com”

I can't help but express my genuine delight with the plastic egg container I recently received from orientaltrading.com. What initially seemed like a simple purchase turned out to be a pleasant surprise that I cherish daily. The swift delivery impressed me, setting a positive tone for the product's arrival. Upon unboxing the container, I was immediately struck by its sturdy construction. Despite its unassuming appearance, this container exceeded my expectations in terms of durability. Whether storing small trinkets or delicate items, this gem securely holds everything in place, giving me peace of mind. The vibrant color of the container adds a touch of fun and liveliness to my storage space. It not only serves its practical purpose but also brightens up the area, making organizing a more enjoyable task. Every time I reach for this container, I can't help but smile at its cheerful hue. In conclusion, this plastic egg container from orientaltrading.com is a hidden gem that truly surpassed my expectations. It combines functionality, durability, and a splash of color, making it a valuable addition to my daily routine. I highly recommend this product to anyone in need of a reliable storage solution that adds a pop of personality to their space.
A Art Guru
51 days ago

Unleashing Creativity: A Canvas of Possibilities

Embracing the diverse range of paintable objects at orientaltrading.com has been an absolute game-changer for my art classes. The sheer quality and variety of items available have added a whole new dimension to our creative endeavors. Every piece exudes uniqueness, sparking endless inspiration and excitement among my students. Not only have these items elevated the success of my classes, but they have also indulged my own artistic spirit. A heartfelt thank you to orientaltrading.com for being a treasure trove of creativity that never fails to impress!
M Mona Padgett
51 days ago

Embracing Freedom of Choice: A Testimonial for Convenient Shopping at Oriental Trading

As an enthusiastic shopper preparing for a memorable Super Bowl LVIII game day, I embarked on a quest for the perfect supplies. Oriental Trading stood out as my go-to destination, offering a plethora of options to make my event a success. However, amidst the excitement, one aspect drew my attention - the insistence on membership sign-ups. While I appreciated the convenience and benefits a membership could offer, I couldn't help but wish for a more customer-centric approach. The idea of opting in or out of a membership struck a chord with me, as it resonated with the concept of freedom of choice. This flexible approach would empower customers to navigate their shopping journey without feeling pressured. I urge Oriental Trading to consider revisiting their membership strategy and embrace a more customer-friendly opt-in or opt-out system. By doing so, they can enhance the shopping experience, allowing patrons to focus on selecting products that best suit their needs, free from the burden of mandatory memberships. In essence, Oriental Trading, with its vast range of offerings, has the potential to elevate customer satisfaction by embracing a more inclusive approach towards memberships. Let's prioritize the freedom of choice and make the shopping experience even more delightful for all.
L Lorraine Morrell
51 days ago

Exceptional Products Coupled with Subpar Delivery Service

As a dedicated customer of orientaltrading.com, I must commend the exceptional quality of your products. The creativity and craftsmanship that go into each item truly set you apart. However, I must address the disappointing aspect of my experience - the delivery service. Despite providing specific weekday delivery instructions, the package arrived on a weekend when our business was closed. A note left on the door indicated a failed delivery attempt, yet upon contacting the driver, I was informed that the package was actually sitting idly in the warehouse. This inconsistency in the delivery process has left me disillusioned. I urge you to reconsider your choice in carriers to ensure a seamless experience for all customers.
P Patrice Steiner
51 days ago

Exquisite Personalized Touch: A Celebration of Perfection

Allow me to share my enchanting experience with orientaltrading.com where every moment sparkled with joy and satisfaction. The product's magnificence transcended the digital realm - it looked as good, if not better, in person. The personalized details added a touch of elegance that left me speechless. As my big day approached, the package arrived promptly, ensuring my wedding dreams were realized without a hitch. Gratitude fills my heart as I reminisce about the seamless process and the impeccable outcome. Thank you, orientaltrading.com, for making my special day truly extraordinary.
K Kimberly Kennedy
51 days ago

Navigating Through Joy: A Seamless Shopping Journey

As a passionate event planner, I can confidently say that my experience with orientaltrading.com has exceeded all expectations. From the moment I landed on their website, I was greeted with a user-friendly interface that made it a breeze to find exactly what I needed. The meticulous categorization of their products ensured that I could swiftly navigate through their vast selection without any hassle - saving me both time and frustration. Moreover, the level of communication throughout my order was impeccable. I was kept informed every step of the way, receiving timely notifications that not only reassured me but also added a personal touch to my shopping experience. This attention to detail made me feel valued as a customer, enhancing my overall satisfaction with their service. When my order arrived promptly, I was delighted to find it in perfect condition. The care taken in packaging and ensuring the safety of my items showcased orientaltrading.com's commitment to quality and customer satisfaction. Such dedication to delivering a flawless product further solidified my trust in their brand. In conclusion, my journey with orientaltrading.com has been nothing short of delightful. Their seamless shopping process, combined with exceptional customer service, has made me a loyal customer for life. I highly recommend orientaltrading.com to anyone in search of a stress-free and enjoyable shopping experience. Thank you for making my event planning dreams come true!
J JL
52 days ago

Exceeding Expectations: A Heartfelt Thank You to Oriental Trading

I cannot express enough how delighted I am with my recent experience at orientaltrading.com. The anticipation of my package's arrival was met with apprehension due to the delays in mail deliveries that I had been experiencing. However, much to my surprise and utter joy, my order arrived even before the promised date! The efficiency and promptness with which my package was delivered truly exceeded my expectations. The seamless process from ordering to receiving the items showcased Oriental Trading's dedication to customer satisfaction. Not only did I receive my products on time, but the quality and care put into the packaging was evident. Thank you, orientaltrading.com, for restoring my faith in online shopping. Your exceptional service has earned my trust and loyalty. I cannot wait to browse your website again for my future needs, knowing that I am in good hands.
C Corinne Adams
52 days ago

Turning Magic into Reality: A Potter-Approved Review of Oriental Trading

When I stumbled upon orientaltrading.com in search of supplies for my upcoming Harry Potter-themed party, I never expected to find a treasure trove of magical items that would bring my event to life. From sticky slugs to Potter-themed tattoos and customizable key rings fit for the Leaky Cauldron and other iconic Hogwarts locations, Oriental Trading had everything I needed and more. Their vast array of products not only met but exceeded my expectations, allowing me to transform my ordinary space into a wizarding wonderland reminiscent of the enchanting world created by J. K. Rowling. The quality of the items was exceptional, and the prices were unbeatable, making it easy for me to create an immersive experience without breaking the bank. Thanks to Oriental Trading, my Harry Potter party was a resounding success, with every detail carefully crafted to transport my guests to the magical realm of Hogwarts. The joy on their faces and the excitement in the air were testaments to the power of these simple yet transformative decorations and favors. I am beyond grateful for the exceptional service and exceptional products provided by Oriental Trading. They truly made it possible for me to turn my magical dreams into reality, and for that, I will always be a loyal customer. Thank you for helping me create memories that will last a lifetime.

Introduction

Oriental Trading Company is a popular online retailer that offers a wide range of party supplies, crafts, toys, and seasonal decorations. With over 85 years of experience, the company has become a go-to destination for individuals, event planners, and educators looking for affordable and unique products. In this editorial review, we will explore various aspects of orientaltrading.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive product selection for parties, crafts, toys, and seasonal decorations.
    • Affordable prices and frequent promotions.
    • Easy-to-navigate website with helpful search filters.
    • Excellent customer service and support.
    • Flexible returns and exchanges policy.
    • Positive customer reviews and strong reputation in the industry.
    • Secure payment options.
    • Active community involvement and support for charitable causes.
    • Fast and reliable shipping.
  • Cons:
    • Some customers have reported occasional delays in shipping.
    • International shipping options may be limited in certain regions.

User Experience

Oriental Trading Company's website provides a user-friendly and intuitive experience. The homepage is well-organized, allowing visitors to easily navigate through various product categories. The search functionality is robust, helping users quickly find the specific items they need. The product pages provide detailed descriptions, multiple high-quality images, and customer reviews to aid in the decision-making process. The checkout process is streamlined, and account creation is optional, making it convenient for both regular and one-time shoppers. Overall, the website offers a seamless user experience.

Pricing and Value for Money

Oriental Trading Company is known for its competitive pricing, offering affordable options for customers on a budget. The company frequently offers promotions, discounts, and bulk buying options, which further enhance its value for money. Additionally, orientaltrading.com provides a price match guarantee, ensuring customers get the best possible prices. With reasonable prices and a wide range of products, Oriental Trading Company delivers excellent value for money.

Customer Service

Oriental Trading Company excels in customer service. Their dedicated and knowledgeable support team is easily accessible through various channels, including phone, email, and live chat. Customers consistently report positive experiences with the company's representatives, who are prompt, friendly, and helpful in resolving any queries or issues. The company also offers an extensive help center on their website with FAQs, tutorials, and guides, providing additional support for customers.

Product Quality and Selection

Oriental Trading Company offers a vast selection of products, maintaining quality standards across the board. Their robust supplier relationships and rigorous quality control ensure that customers receive reliable and well-crafted items. From party decorations to educational materials, the company strives to meet the diverse needs of their customers with excellent product quality and variety.

Website Usability

The orientaltrading.com website is designed with usability in mind. The clean layout, intuitive navigation, and clear categorization help users quickly locate desired products. The website is optimized for both desktop and mobile browsing, ensuring a consistent and seamless experience across devices. With well-placed search filters, sorting options, and product recommendations, the website maximizes usability and enhances customer satisfaction.

Returns and Exchanges

Oriental Trading Company offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can easily initiate a return or exchange within 90 days of receiving the order. The company provides pre-paid return labels, making the process convenient and cost-effective for customers. However, it's important to note that personalized or customized items may have specific return restrictions.

Promotions and Discounts

Oriental Trading Company is known for its frequent promotions and discounts. Customers can take advantage of seasonal sales, clearance items, bulk discounts, and free shipping offers on eligible orders. The company also provides exclusive deals and discounts to their email subscribers and social media followers, allowing customers to save even more on their purchases.

Reputation

Oriental Trading Company has built a strong reputation over the years. With their decades of experience and commitment to customer satisfaction, they have become a trusted name in the industry. The company has received numerous accolades and positive reviews for its products, customer service, and community involvement. Their dedication to quality and affordability has earned them a loyal customer base.

Payment Options

Oriental Trading Company offers a variety of secure payment options to ensure a smooth checkout process. Customers can use major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website supports PayPal as an alternative payment method, catering to customers who prefer using their PayPal accounts for online transactions.

Loyalty Programs

Currently, Oriental Trading Company does not have a formal loyalty program. However, they regularly reward their customers with exclusive promotions, discounts, and free gifts. By subscribing to their email list and following their social media channels, customers can stay updated on the latest offers and enjoy the benefits of being part of the Oriental Trading community.

Customer Reviews

Oriental Trading Company has a strong presence of customer reviews on their website. Each product page features customer reviews, enabling shoppers to make informed decisions based on the experiences of others. The company encourages honest feedback and actively addresses any concerns raised by customers, reflecting their commitment to transparency and continuous improvement.

Community Involvement

Oriental Trading Company embraces community involvement and supports various charitable causes. They regularly donate products and funds to organizations focused on education, health, and community development. By actively participating in community initiatives, Oriental Trading Company showcases its commitment to making positive contributions beyond business operations.

Shipping and Costs

Oriental Trading Company offers fast and reliable shipping options. Standard shipping typically takes 3-6 business days within the United States, with expedited shipping available for faster delivery. Shipping costs vary based on factors such as the order value, weight, and destination. The website provides transparent and upfront shipping cost estimates during the checkout process, allowing customers to make informed decisions.

In conclusion, orientaltrading.com provides a reliable and affordable online shopping experience for individuals, event planners, and educators. With a wide range of products, excellent customer service, competitive pricing, and a user-friendly website, Oriental Trading Company has established itself as a trusted destination for party supplies, crafts, toys, and seasonal decorations. Their commitment to product quality, customer satisfaction, and community involvement solidifies their position as an industry leader.