Users Voice for Orthofeet

20% users rated Terrible
1% users rated Poor
0% users rated Average
3% users rated Very Good
76% users rated Excellent
Pie Chart Review Representation for Orthofeet
Orthofeet Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.7 4.4 2.7 4.8 4.5 3.9
Oct 2022 4.2 4.6 5 4.8 4.7 4.7
Mar 2023 3.1 4.2 1 4.9 4.2 3.8
Line Chart for Rating of peer stores

orthofeet.com

mahabis.com

boomf.com

framesdirect.com

landsend.co.uk

everyplate.com

Detailed Orthofeet Review by

Introduction

Orthofeet.com is an online store that specializes in providing orthotic shoes and inserts for people with foot problems. With over 30 years of experience, the company uses the latest technology to design comfortable and stylish footwear that helps alleviate foot pain.

Pros and Cons

Pros:
  • Wide variety of styles
  • Excellent quality of products
  • Great customer service
  • 30-day money-back guarantee
  • Free shipping on orders over $60
Cons:
  • Slightly higher priced than other brands
  • Not as extensive size range as some other brands

User Experience

Navigating through the Orthofeet website is easy, and the products are well-organized. The site is mobile-responsive, which makes it easy to use on a smartphone or tablet.

Pricing and Value for Money

Orthofeet shoes can be slightly more expensive than other brands, but they offer excellent value for money. The shoes are made from high-quality materials and come with comfortable orthotic insoles.

Alternatives

Some of the competitors of Orthofeet include Vionic, Aetrex, Drew, and Propet. However, Orthofeet is unique because they offer a wider range of sizes and styles.

Customer Service

Orthofeet has an excellent customer service team who are always available to help customers with their queries. They can be reached via phone, email, or live chat.

Product Quality and Selection

Orthofeet offers a wide variety of shoes for different foot conditions, including plantar fasciitis, diabetes, and neuropathy. The shoes are made from high-quality materials, and the orthotic insoles are designed to provide maximum comfort.

Website Usability

The Orthofeet website is easy to use, and the products are well-organized. The site is mobile-responsive, so it's easy to use on a smartphone or tablet.

Returns and Exchanges

Orthofeet offers a 30-day money-back guarantee, which allows customers to exchange or return their purchase if they are not satisfied.

Promotions and Discounts

Orthofeet offers discounts and promotions on their website from time to time. Customers can sign up for their email newsletter to stay updated on the latest sales and deals.

Reputation

Orthofeet has a great reputation for providing high-quality shoes that help alleviate foot pain. They have received numerous positive reviews from satisfied customers.

Payment Options

Orthofeet accepts payment via major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Orthofeet does not offer a loyalty program at this time.

Customer Reviews

Most customer reviews for Orthofeet are positive, with customers praising the comfort and quality of their shoes. Some reviews mention that the shoes are slightly more expensive than other brands, but they are worth the price.

Community Involvement

Orthofeet does not have a significant community involvement program at this time.

Shipping and Costs

Orthofeet offers free shipping on orders over $60, and shipping costs for orders under $60 vary depending on the shipping method selected by the customer. Orders are typically delivered within 3-7 business days.

Orthofeet Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: Hannah Linton

Review Submission Date: 2022-10-25

Review Title: Do not buy from them
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Review Description: Do not buy from them, it is false advertising. The shoes offer no ortho support, no arch support or security to encompass the foot at all. They look and feel cheap. I only wish I had read the reviews beforehand. Waste of money.

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Reviewer Name: Ms jenny mcgeehan

Review Submission Date: 2022-10-23

Review Title: Don’t buy from Orthofoot
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Review Description: The review I’m making is for Othofoot, not Orthofeet, I don’t know if they are the same though.BUT DONT BUY!It is not a UK company as it implies it was and now you can’t even open their website. I feel conned into believing it was a UK business, it’s not until you get a message to say it’s in transit from China that you realise you’ve been scammed.Quality is absolute rubbish and sizing tiny, with no support in the sock.Not worth £29:95.I have requested a refund but there’s as much chance of this as a blue moon!

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Reviewer Name: Robin

Review Submission Date: 2022-10-22

Review Title: Nice wide toe box. No break in needed.
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Review Description: I have supinated feet and have had to wear orthotics for years. I have a small sized foot (Women's size 7/12 to 8) but my foot is wide think D width. Before I found Orthofeet Stretch Quincy I had to get slip on sneakers that were an 8 1/2 to get the width in the toe box. Not so with Orthofeet stretch Quincy. No break in, and shoe slipped right on.

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Reviewer Name: Alfred Clodfelter

Review Submission Date: 2022-10-21

Review Title: Bought the cobalt work shoe
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Review Description: Bought the cobalt work shoe. First 60 days I was really impressed and happy with them. But around 90 days the insoles were worn out and the heel of the shoe started leaking air out. Every step you could here the air squish out. Replacement insoles are 40.00. Killing my feet after 60 days. So they are basically disposable.

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Reviewer Name: Rosalie

Review Submission Date: 2022-10-21

Review Title: Comfortable shoes - bottoms wearing out quickly
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Review Description: The shoes I bought are very comfortable. I had bunion surgery at the end of June and this is the first pair of “real” shoes I have been able to wear when I am out of the house. However, I am disappointed in the wear on the bottom of the shoe. I received the shoes on August 25. Since then, I have worn them maybe twice a week and the black color on the bottom is wearing away. My concern is that the bottom of the shoes will wear out quickly.

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Reviewer Name: Ken R

Review Submission Date: 2022-10-20

Review Title: Excellent shoes
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Review Description: Excellent shoes , took them right out of the box and started wearing them , didn’t have to worry about breaking themIn . Purchased a pair for my wife , I ordered the wrong size. Returning was so easy , she had a new pair of shoes within a week . I’m a customer for life .

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Reviewer Name: Marilyn Chatterton

Review Submission Date: 2022-10-19

Review Title: Cheap
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Review Description: Cheap, flimsy materials. Don't waste your money. Inside the box is little plastic pieces you have to put in shoe yourself that are supposed to be arch support. They do not support anything. Also little rubbery insoles in case your heel slips, mine does. These are NOT WORTH the money. The top is like a mesh knit the bottom is a flat, wide, dense foam. Nothing special or pain relieving. They seem to me like cheap shoes you could buy off the internet. Terrible.

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Reviewer Name: Catnip811

Review Submission Date: 2022-10-16

Review Title: Orthofeet is an honest company that…
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Review Description: Orthofeet is an honest company that wants us the have the most "comfortable walking experience"!I bought Alps Waterproof-Black.They are so comfortable and fit my feet exactly.We can't change the weather, but we can be comfortable, dry and stylish!

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Reviewer Name: Jeannie T.

Review Submission Date: 2022-10-12

Review Title: Customer for Life
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Review Description: I've ordered shoes from Orthofeet three times now, twice for myself and once more for a gift for my mom. With our jobs having us commute and being on our feet often, it was important to find sensible and comfortable shoes. My heel spur and planchar fascitis condition is always a factor when I need to get footwear so I'm always on the lookout for shoes that are stylish AND good for my feet. The no tie sneaker for the win! Super comfortable and lightweight. The Mary Janes are my go to shoes for running around doing errands.

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Reviewer Name: Susan Dyson

Review Submission Date: 2022-10-12

Review Title: Terrible shoes
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Review Description: Terrible shoes, don't bother.As with other reviews, they are not a UK based product, so waited ages for them to arrive. Secondly when they do arrive, they are rubbish quality. Considering they are supposed to be orthopedic, they offer no support whatsoever, with a baggy sock style upper.I was given a refund on mine, after having requesting a returns label. I also queried how they could justify the price, when exactly the same product is sold on Amazon for £11. Orthofeet sold It for £29, as having been marked down from a higher price.