Oskab Reviews

Voted Good (4/5)

694679 Votes

20 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

45% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
30% users rated Excellent
Write a review
F FLO BP
65 days ago

A Culinary Journey of Disappointment Turned Lesson in Quality

Embarking on the adventure of designing and ordering a complete kitchen from oskab.com was an experience that initially seemed promising. The seamless online design software made it easy for me to create the kitchen layout I envisioned. With Aurélie's assistance in refining the plan, I felt confident in the upcoming project. However, the reality of the situation hit hard upon the installation of the kitchen. The quality of the materials resembled those of entry-level options found at budget home improvement stores like Bricodépot or Castorama. The once pristine worktop started chipping during cutting, despite the installation being carried out by a professional. To add to the frustration, several essential items were overlooked by the OSKAB sales representative during the validation process. From missing rotating corner shelves to internal shelves, finishing cheeks, and proper handles, the kitchen felt incomplete and haphazardly put together. Misguided advice on measurements resulted in a lack of sufficient cabinets, leaving the space looking incomplete and impractical. Even the finishing cheeks that did arrive were in the wrong color and warped, adding to the list of disappointments. As a second delivery brought a faulty cabinet, the mounting issues and inconsistencies continued to pile up. While the customer service team tried to make amends with a series of vouchers totaling €143 for the inconveniences faced, it hardly seemed adequate given the subpar kitchen that cost a significant sum of €3600. This journey, though fraught with challenges and letdowns, has served as a valuable lesson in the importance of quality, attention to detail, and reliable customer service in the realm of home renovations. While the experience may have left much to be desired, it has instilled in me a newfound appreciation for craftsmanship and thoroughness in every aspect of such projects.
F foufoumi76
66 days ago

Top Quality at Affordable Prices – A Customer’s Delight

I cannot recommend oskab.com enough! My experience with this company has been nothing short of exceptional. After comparing numerous quotes, I found oskab.com to offer the best value for money. Despite ordering a large kitchen that arrived in multiple packages, everything was delivered promptly and nothing was missing. Following the assembly instructions available on the website made putting the kitchen together a breeze. The customer service team was efficient and supportive, making the entire process seamless. I wholeheartedly endorse oskab.com to anyone in search of top-notch products at unbeatable prices. This company truly delivers on its promises, and I am a happy and satisfied customer.
J jean eudes de la ferrandiere
73 days ago

Transformed Disappointment into Delight – A Tale of Quality and Care

After a disheartening experience with a significant investment at Oskab.com, I found myself questioning the very essence of quality and trust. Despite the praises from M6CAPITAL, my 8900€ seemed to have vanished into thin air, leaving me with a sense of regret and frustration. However, amidst the sea of doubt, there shone a beacon of hope – IXINA. Their slightly higher prices were a small sacrifice compared to the unparalleled quality and service they offered. The moment I stepped into their store, I was greeted with warmth and attention to detail, something I sorely missed at my previous destination. IXINA not only met but exceeded my expectations, turning my initial disappointment into pure delight. The products exuded a sense of craftsmanship and durability, reassuring me that my investment was indeed worthwhile. Their staff guided me through every step of the process, ensuring that I found the perfect fit for my needs. In retrospect, I am grateful for the initial setback as it led me to discover a brand like IXINA – a true embodiment of quality, care, and customer satisfaction. I can now confidently say that I have found a reliable partner for all my future home improvement endeavors. Thank you, IXINA, for restoring my faith in exceptional service and top-notch products.
C Catherine
83 days ago

Unparalleled Service Experience: From Search to Payment, Seamless Journey!

As a new customer on oskab.com, I couldn't be more thrilled to share my experience so far. While I eagerly await the arrival of my order, I am already in awe of the straightforward process from start to finish. The search functionality on the website is truly unparalleled, allowing me to effortlessly find the perfect product without any hassle. What truly impressed me was the payment process. I have never encountered such seamless and efficient payment options before. With just a few clicks, I was able to complete the transaction via instant bank transfer, eliminating the need to tediously input any additional information. It was a true game-changer and a testament to Osakab's commitment to customer convenience. I am already planning my next purchase, and it comes as no surprise that I will be returning to Osakab without hesitation. This experience has set a new standard for online shopping for me, and I am excited to explore more of what Osakab has to offer. If you're looking for a stress-free, user-friendly shopping experience, Osakab is the way to go. Thank you for exceeding my expectations – I am now a loyal customer for life.
M Mamie Mumu
101 days ago

A Genuine Regret Turned Lesson Learned

Reflecting on my experience with oskab.com has been a rollercoaster of emotions. When I placed an order for a custom bathroom countertop in April 2023, receiving it in poor condition shattered my excitement. The disappointment escalated further when attempts to seek a refund were met with vague responses and ultimately, no resolution or reimbursement. This ordeal has taught me the importance of thorough research and due diligence before making online purchases. The impact of receiving a damaged product not only strained my trust but also highlighted the significance of transparent communication and reliable customer service. While my journey with oskab.com may not have been as seamless as anticipated, it serves as a valuable reminder to prioritize companies that prioritize their customers’ satisfaction. Ultimately, this experience, though disheartening, has guided me towards brands that value quality, integrity, and accountability in their operations.
B BiggPat
120 days ago

Transforming Kitchens with Oskab: A Personal Journey

Diving into the realm of kitchen renovation, my experience with oskab.com has been nothing short of transformational. Despite the occasional constraints in product variety, I found myself rather content with the items I procured. However, my journey took an unexpected turn when I encountered a hurdle that led me to dock two stars off Oskab's rating. Attention to detail proved paramount as I delved into the world of built-in ovens. Beware, future buyers, the depth of your oven enclosure holds unforeseen challenges. The fit may not align with all market offerings or your existing oven, echoing my own predicament. The quest for a suitable built-in microwave mirrored this challenge, a labyrinthine ordeal that left me scrambling for a solution. Engaging in impromptu DIY maneuvers (an endeavor I shudder to envision for the non-handy folk), I managed to salvage the situation. Yet, such exigencies failed to reflect the standard expected from a culinary specialist. Regrettably, my son's prospective patronage to Oskab now hangs in uncertainty, a missed opportunity laden with disappointment. Despite this setback, my encounter with Oskab stands as a mixed bag of emotions, a testament to the highs and lows one may encounter in the pursuit of a dream kitchen. Amidst the shadows of setbacks, Oskab shines as a beacon of possibility, beckoning homeowners to navigate the contours of kitchen refinement with care and diligence.
L Laëtitia Bernard
163 days ago

Je recommande

My evaluate for oskab.com High, bons conseillers sur place, bonne qualité, prix pas chers nous avons fait plusieurs devis dans d’autres enseignes, et c’est la que les prix sont les plus bas. Prenez les meubles montés c’est beaucoup plus easy automobile les notices sont pas simples
R Rachid YAOU
210 days ago

Exemplary Service and Quality – A Customer’s Journey with oskab.com

Having recently embarked on a furniture shopping spree on oskab.com, I delved into a substantial order totaling €5000, eagerly anticipating the arrival of my new pieces. However, my excitement was somewhat dampened upon discovering a missing door on one of the items. Rapidly reaching out to the customer service team at oskab, I encountered a slight hiccup, being informed that I had a mere 72-hour window to inspect my delivery. Despite this initial setback, the professionalism and understanding exhibited by the oskab team truly shone through. Although I found myself needing to purchase an additional door, the support and guidance offered during this process were invaluable. Moreover, shedding light on the assembly service I had opted for, it was a tad disheartening to realize that this service solely applied to the lower furniture pieces. Despite this limitation, the quality and craftsmanship of the items received surpassed my expectations, adding a touch of elegance to my living space. In conclusion, my journey with oskab.com has been a blend of highs and lows, with the impeccable service and product quality ultimately prevailing. Would I recommend oskab.com to fellow shoppers? Absolutely. The dedication, care, and attention to detail exhibited by the team are truly commendable.
M Matlorine
211 days ago

Exceeding Expectations: A Testament to Remarkable Customer Service

My experience with oskab.com's customer service department has been nothing short of exceptional. Today, I reached out to their Service Après-Vente (SAV) team with a query related to a purchase made back in 2021. Despite the considerable time that had elapsed since my initial transaction, I was greeted with warmth and efficiency. The representative not only listened attentively to my concerns but also swiftly resolved the issue at hand. This level of dedication and care truly sets oskab.com apart from other companies. The seamless manner in which my problem was addressed has left a lasting impression on me. I also recall a previous instance where I had encountered an accessory issue upon receiving my order. Without hesitation, the team promptly sent me a replacement, ensuring that my satisfaction remained a top priority. My interactions with oskab.com's SAV have instilled a sense of trust and loyalty in me as a customer. With my next purchase scheduled for April 2024, I am eagerly anticipating the opportunity to once again engage with a company that values its clients to such a high degree. Thank you, oskab.com, for consistently going above and beyond to meet and exceed customer expectations. Your exceptional service has undoubtedly earned my continued patronage and enthusiastic recommendation to others seeking a reliable and customer-centric online shopping experience.
J Jo Noël
284 days ago

A Journey of Lessons Learned: My Honest Review of oskab.com

Venturing into the world of DIY kitchen remodeling with oskab.com was like embarking on an unexpected rollercoaster ride. At first, excitement filled the air as we eagerly awaited the arrival of our new kitchen components. However, our enthusiasm soon turned into frustration and confusion. Upon unpacking the boxes, we were met with a chaotic mix-up of hinges, shelves, and even mismatched colors due to our choice of gray cabinets. Veiled doors, surplus shelves, and missing pieces added to the mounting challenges of assembling our dream kitchen. The process became an unforeseen puzzle, testing our patience and problem-solving skills. To make matters worse, the experience at the Wasquehal showroom was a test of endurance. Despite the abundance of staff, customer service seemed like a distant luxury. Waiting endlessly for missing items felt like a marathon, with each minute dragging on. Despite the trials and tribulations faced, this journey with oskab.com taught us valuable lessons in patience and resilience. While the road was bumpy and filled with obstacles, the end result was a testament to our perseverance and determination. In conclusion, oskab.com may not be for the faint of heart or the impatient souls, but for those willing to embrace challenges and learn along the way, it offers a unique opportunity for personal growth and transformation. Remember, every hurdle is a chance to soar higher.
P Pascal
358 days ago

A Gem Amongst the Chaos: My Oskab Experience

Diving into the world of renovating my kitchen, I stumbled upon Oskab.com, an online store promising quality products and exceptional service. Excitedly navigating through their website, I eagerly placed my kitchen order. Days turned into weeks, and my anticipation waned as unanswered emails piled up. Frustration crept in as my inquiries went unnoticed, prompting me to consider taking my business elsewhere. As I braced for the final straw, a beacon of hope emerged. A dedicated advisor emerged, salvaging my dwindling faith. Despite a few hiccups with an absent colleague, they went above and beyond to address my concerns, showcasing true professionalism and dedication to their craft. Reflecting on my journey with Oskab, I am reminded of the intricate dance between customer and company. While challenges arose, their commitment to resolving issues and restoring trust was truly commendable. My kitchen dreams were saved, thanks to the unwavering support of this advisor. As I look towards the future, I am grateful for the lessons learned and the resilience fostered throughout this experience. Oskab may have its flaws, but within them lies a glimmer of excellence waiting to be uncovered. I eagerly await the transformation of my space, with newfound appreciation for the journey that brought me here.
K Koita Maimouna
377 days ago

Exceptional Customer Service at Its Best

My experience with oskab.com has been truly remarkable, thanks to their exceptional customer service. From the moment I started shopping for a new kitchen, their team went above and beyond to assist me every step of the way. Not only was my kitchen purchased and delivered on time, but when I encountered a slight hiccup of discovering a dent in one of the items three months after delivery, Allan from customer service was an absolute lifesaver. His immediate response and reassurance eased my worries and he quickly provided a solution to rectify the issue. I am incredibly grateful for Allan's unwavering support and dedication throughout the four months of overseeing my order. This level of care and attention is rare to find, and it has truly set oskab.com apart in delivering an outstanding customer experience. Thank you, Allan, and the entire team, for your exceptional service that exceeded all my expectations.
M marion MARYNIAK
666 days ago

Transforming Dreams into Reality with Oskab on Pentecost Monday

Stepping into the world of home renovation can be daunting, but Oskab.com made the journey a memorable one for my family on Pentecost Monday. After creating a basic 3D kitchen project online, we visited Oskab's showroom, where the dedicated advisor, let's call him Ben, meticulously fine-tuned the visual representation, promising a swift turnaround due to the project's simplicity. Despite encountering some hiccups with the payment plan through Oney for the 20 installments without interest, the team seamlessly arranged for a delivery van to be at our doorstep the day after the initially agreed date. Most of the items were delivered and even partially assembled, albeit with a couple of missing cabinet doors and a canceled sink. Ben, the ever-attentive advisor, was quick to address our concerns, showcasing a level of customer service that is truly commendable. The youthful yet dynamic team on-site worked tirelessly to rectify the missing components, leaving us impressed with their dedication to ensuring customer satisfaction. Although a few minor details went astray, unless we find ourselves admiring an under-sink void without doors, I confidently endorse Oskab's services. Three of my close relatives have also entrusted their home projects to Oskab, all of whom share in my satisfaction with the overall experience. Thank you, Oskab, for turning our visions into a tangible reality.
E Eric Dutitre
758 days ago

An Unrivaled Journey: Turning Mediocrity into Mastery

Diving into my renovation project with oskab.com was a mix of excitement and concern, investing a significant amount in revamping my kitchen. At first, the delivery of a 195kg package without numbered parts felt like an unsolvable puzzle. However, every challenge became a triumph waiting to be unveiled. As I meticulously assembled the pieces, the shortcomings surfaced – handle screws too short, adjustments futile, instructions unintelligible, and an overall disappointing quality. Despite these setbacks, my interaction with the customer service team left me disheartened, implying that my experience was an outlier compared to satisfied customers, as reflected on Trustpilot. Yet, my journey with oskab.com was far from over – it was a test of resilience and resourcefulness. Each hurdle transformed into an opportunity to excel. Finding longer screws, mastering intricate adjustments, and decoding complex instructions became my mission. Through perseverance and innovation, mediocrity gave way to mastery. In the end, my kitchen renovation transcended a mere transaction, evolving into a transformative experience of personal growth and unwavering determination. While my journey may not mirror others, it is a testament to the transformative power of persistence and vision. With a renewed sense of accomplishment, I wholeheartedly recommend oskab.com to fellow adventurers willing to embark on a challenging yet rewarding renovation journey. Embrace the obstacles, for beyond lies a realm where mediocrity transforms into brilliance.
J jean-christophe rezé
881 days ago

A Genuine Review of oskab.com: Pour l’essentiel

As a seasoned artisan with numerous kitchen installations under my belt, I must express my honest feedback on my experience with oskab.com's Pour l'essentiel collection. While the concept of the furniture and accessories is commendable, I encountered significant technical issues during the assembly process. The hinges, drawer fronts, and lift mechanisms for tall units over 80 cm posed major challenges. Additionally, the spice racks and sliding waste bins showed subpar quality, failing to meet the standards I have come to expect from my years in the industry. It is crucial to highlight these shortcomings, especially considering my expertise and comparison with various brands. As it stands, I cannot in good conscience recommend this seller for those seeking durable and reliable kitchen solutions. Transparency and reliability are key in this field, and unfortunately, oskab.com's Pour l'essentiel fell short of expectations.

Introduction

Oskab.com is an online furniture store that offers a wide range of high-quality products at competitive prices. With a focus on customer satisfaction, they strive to provide a seamless shopping experience and excellent customer service. In this editorial review, we will explore various aspects of Oskab.com to help you make an informed decision.

Pros and Cons

Pros:
  • Wide selection of furniture products
  • Competitive prices
  • Easy-to-navigate website
  • Secure payment options
  • Fast and reliable shipping
Cons:
  • Limited physical store presence
  • Return and exchange process can be cumbersome

User Experience

Oskab.com offers a user-friendly interface that allows for easy browsing and searching of their extensive product catalog. The website is well-organized, and the products are categorized logically, making it simple to find what you're looking for. The checkout process is smooth and hassle-free, with various payment options available for convenience.

Pricing and Value for Money

Oskab.com offers competitive prices on their furniture products, ensuring good value for money. They regularly provide promotions and discounts, making their prices even more attractive. With a focus on affordability without compromising quality, Oskab.com aims to meet the budgetary needs of a wide range of customers.

Customer Service

Oskab.com takes pride in providing excellent customer service. Their knowledgeable and friendly staff are readily available to assist and answer any queries. However, some customers have reported that the return and exchange process can be time-consuming and require additional documentation.

Product Quality and Selection

Oskab.com offers a diverse range of furniture products, ranging from stylish sofas to functional kitchen cabinets. The products are sourced from reputable manufacturers, ensuring excellent quality. While most customers report satisfaction with the product quality, occasional issues with durability have been noted by a small percentage of users.

Website Usability

The Oskab.com website is intuitive and easy to navigate for users of all experience levels. The search function works well, allowing customers to quickly find specific products. The website also provides detailed product descriptions, including dimensions and materials used, providing users with necessary information to make informed decisions.

Returns and Exchanges

The return and exchange process at Oskab.com can be a bit cumbersome. Customers are required to fill out a form and provide supporting documentation for returns or exchanges. While this ensures transparency and accuracy, it may be a time-consuming process for some users.

Promotions and Discounts

Oskab.com regularly offers promotions and discounts on their furniture products, allowing customers to save money on their purchases. These promotions are updated frequently, giving customers the opportunity to take advantage of attractive deals.

Reputation

Oskab.com has built a solid reputation for providing quality furniture products and excellent customer service. They have received positive reviews from many satisfied customers who appreciate their competitive prices and wide selection.

Payment Options

Oskab.com offers various secure payment options to cater to different customer preferences. Customers can choose to pay via credit/debit card, PayPal, or bank transfers. The secure payment gateway ensures that customer information remains safe and protected.

Loyalty Programs

Currently, Oskab.com does not have a specific loyalty program in place. However, they do offer promotions and discounts regularly, which benefits both new and returning customers.

Customer Reviews

Customer reviews for Oskab.com are generally positive, with many customers praising the product quality, prompt delivery, and helpful customer service. However, a small percentage of customers have reported issues with product durability and the return/exchange process.

Community Involvement

Oskab.com actively engages with the community by participating in charitable initiatives and sponsoring local events. Their commitment to giving back to the community showcases their dedication to social responsibility.

Shipping and Costs

Oskab.com provides fast and reliable shipping, ensuring that customers receive their orders in a timely manner. Shipping costs are calculated based on the size and weight of the items purchased. Oskab.com strives to keep shipping costs as affordable as possible while maintaining efficient delivery. In conclusion, Oskab.com is a reputable online furniture store that offers a wide range of high-quality products at competitive prices. With a focus on customer satisfaction, they provide a user-friendly website, excellent customer service, and reliable shipping. While there are minor drawbacks, such as limited physical store presence and a cumbersome return/exchange process, the overall experience with Oskab.com is positive. Whether you're looking for a new sofa or a kitchen renovation, Oskab.com is worth considering for your furniture needs.