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Review article published on: 18 Apr 2019

Last updated by on 09 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Sep 2022 5 2.7 5 1.4 4.5 5
Oct 2022 5 5 5 1 4 5
Nov 2022 5 1 5 5 4.2 5
Dec 2022 5 5 5 2.2 5 5
Mar 2023 1 4.9 5 5 4.1 4.5
Line Chart for Rating of peer stores

Detailed Osom Review by

Introduction: is an online shopping platform that offers a wide range of products to buyers across India. The website has a user-friendly interface that allows customers to browse through different categories of products and purchase what they need easily.

Pros and Cons:

As with any online shopping platform, has both its advantages and disadvantages. One of the pros of shopping on the platform is a range of products available from various brands. The website also offers fast and free shipping for many products, making shopping convenient for customers. However, the website’s return and exchange policy has been criticized by many customers as being slow and inefficient.

User Experience:

The website offers a clean, easy-to-use interface that enables users to find what they need quickly. The website is also fast and responsive, ensuring a seamless shopping experience for customers.

Pricing and Value for Money: offers affordable prices for many products, making it a popular choice for online shoppers. Additionally, the website offers regular discounts and promotions, making it even more accessible to buyers on a budget.


There are many alternative online shopping platforms available in India that offer similar products, including Amazon, Flipkart, and Snapdeal.

Customer Service: offers customer service via email and phone, with friendly and helpful representatives available to assist buyers with their queries and concerns.

Product Quality and Selection:

The website offers a wide range of products from different brands, ensuring that customers can find what they need easily. Additionally, the platform only lists products from reliable and trusted brands, ensuring that customers receive high-quality products every time.

Website Usability:

The website is easy to navigate, with categories and subcategories making it easy for customers to find what they need. The website is also fast and responsive, ensuring that shopping is easy and enjoyable.

Returns and Exchanges: has a return and exchange policy, but many customers have complained that the process is slow and inefficient.

Promotions and Discounts:

The website offers regular promotions and discounts, making it even more accessible to buyers on a budget. Customers can save money by taking advantage of these offers.

Reputation: has a reputation for being a reliable and trustworthy online shopping platform. The website only lists products from reliable and trusted brands, ensuring that customers receive high-quality products every time.

Payment Options: offers multiple payment options, including debit card, credit card, net banking, and cash on delivery.

Loyalty Programs: does not currently offer any loyalty programs.

Customer Reviews:

Customers have generally been satisfied with their shopping experience on However, some have complained about slow and inefficient customer service and the return and exchange policy.

Community Involvement: does not have any active community involvement programs.

Shipping and Costs:

The website offers free shipping for many products, making it a convenient choice for customers. However, shipping times may vary depending on the product and destination. Additionally, some products may have additional shipping costs that are displayed at the time of purchase.

Osom Recent User Reviews


Reviewer Name: Nitesh Baskaran

Review Submission Date: 2022-11-14

Review Title: Fraud Website
Customer Support   



User Interface          


Review Description: I ordered a Tshirt. It was not delivered and there is no response from customer service. No response to emails and no one answers the phone.



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