Users Voice for Outdoormaster

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
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Outdoormaster Overall rating
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User Interface
Quality

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Review article published on: 24 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 4.5 5 3 4.4 4.8
Oct 2022 5 4.7 1 1.9 4.6 4.2
Mar 2023 5 4.5 5 4.3 4.2 3.9
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outdoormaster.com

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Detailed Outdoormaster Review by

Introduction

Outdoormaster.com is an online store that specializes in providing high-quality outdoor gear and accessories at reasonable prices. Their mission is to make outdoor activities accessible to everyone by eliminating the financial barrier that often comes with expensive equipment. With a focus on customer experience and quality products, Outdoormaster has quickly become a favorite among outdoor enthusiasts around the world.

Pros and Cons

Pros:
  • Competitive pricing compared to other outdoor stores
  • Fast and reliable shipping options
  • Wide range of products to choose from for different outdoor activities, including skiing, hiking, camping, and more
  • Great customer service, with a dedicated team ready to assist
Cons:
  • Limited selection of some products compared to specialized stores
  • Limited size and color options for some of the products

User Experience

Outdoormaster.com offers a seamless online shopping experience that is easy to navigate. Users can easily search for products by category, activity, or brand. Product descriptions are thorough, with clear images and sizing information. The website is also mobile-friendly, making it easier for shoppers to browse and purchase products on their mobile devices.

Pricing and Value for Money

Outdoormaster.com offers a good balance of quality and affordability. While some items may be slightly more expensive than other online stores, they make up for it with their exceptional quality and customer service. Additionally, they offer regular promotions and discounts, making their products even more accessible to buyers.

Alternatives

While Outdoormaster.com offers a wide range of products, they may not satisfy all your outdoor gear needs. Some alternatives to consider include:
  • REI
  • Backcountry
  • Mountain Warehouse

Customer Service

Outdoormaster.com prides itself on its exceptional customer service. Their knowledgeable team is available to answer any questions or concerns customers may have. Additionally, their return policy is easy to navigate, and they offer a hassle-free returns process.

Product Quality and Selection

Outdoormaster.com focuses on providing durable and high-quality products that withstand outdoor elements. Their selection includes a variety of products for different outdoor activities, such as camping, skiing, hiking, and more. They also offer a variety of accessories to complement their products.

Website Usability

Outdoormaster.com offers a clean and easy-to-navigate website. The search function is robust, and the categories are well-organized. They also offer a blog section with helpful tips and information about outdoor activities.

Returns and Exchanges

Outdoormaster.com offers a simple and hassle-free returns and exchange process. If a customer is not satisfied with their purchase, they can return the item within 30 days of receipt for a refund or exchange.

Promotions and Discounts

Outdoormaster.com offers regular promotions and discounts to help customers save money on their purchases. They also offer free shipping on orders over $50.

Reputation

Outdoormaster.com has a positive reputation among outdoor enthusiasts. Customers appreciate their commitment to providing high-quality products and excellent customer service.

Payment Options

Outdoormaster.com accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Outdoormaster.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Outdoormaster.com are overwhelmingly positive, with customers praising the quality of the products and the excellent customer service.

Community Involvement

Outdoormaster.com supports environmental conservation efforts by donating a portion of their profits to various organizations.

Shipping and Costs

Outdoormaster.com offers fast and reliable shipping options, including standard and expedited shipping. Shipping costs vary depending on the location and the weight of the item. They offer free shipping on orders over $50.

Outdoormaster Recent User Reviews

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Reviewer Name: Violetta Hohental

Review Submission Date: 2022-09-06

Review Title: Very helpful team
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Review Description: Very helpful team. Bought a SUP pump from Outdoor Master but couldn't connect it to my SUP Board. The customer service was very patient and helped me with the whole setup process. In the end I set up my board properly and now I'm so happy that I can enjoy the product and start paddling. Definetely recommend.

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Reviewer Name: bobby johanson

Review Submission Date: 2021-07-10

Review Title: Purchased an item that I was unhappy…
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Review Description: Purchased an item that I was unhappy with, they would not except any returns after box’s was open. How can you sell a product and not back it up. The return policy is horrible stay away from them, better off with Amazon

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