Outdoorplay Reviews

Voted Good (5/5)

95 Votes

40 Reviews

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In the Outdoor Sports Store category

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8% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
88% users rated Excellent
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D Danny
43 days ago

Unwavering Reliability: A Customer’s Ode to OutdoorPlay

From the moment I stumbled upon OutdoorPlay, I knew I had found a gem. With every purchase, they reaffirm my trust in their unwavering reliability. The gear is always there, waiting to accompany me on my next adventure. What truly sets them apart is their reasonable prices, making quality outdoor equipment accessible to all. And let's not forget about their exceptional shipping – always arriving earlier than expected, adding an element of surprise and delight to every unboxing experience. Doing business with OutdoorPlay is not just a transaction; it's a relationship built on dependability and mutual respect. As I gear up for my next escapade, I know exactly where to turn. OutdoorPlay, thank you for being a reliable partner in my outdoor pursuits. I'll definitely be back soon, this time for that helmet I've been eyeing. Here's to many more adventures together!
J Jake
45 days ago

Unbeatable Value and Exceptional Service

Embarking on my outdoor adventures has never been easier, thanks to Outdoorplay.com. Their commitment to offering great prices, coupled with lightning-fast services and an incredible selection, has truly set them apart in the industry. Whenever I've needed quality gear at an affordable rate, Outdoorplay has consistently delivered. With their seamless ordering process and reliable shipping, I can always count on them to come through for me. Outdoorplay.com has become my go-to destination for all things outdoor-related, and their dedication to customer satisfaction has made me a loyal and grateful customer. I can confidently say that Outdoorplay.com is more than just a retailer; they are a trusted partner in my pursuit of outdoor exploration. Thank you, Outdoorplay, for making my adventures more accessible and enjoyable!
A Alan Elton
49 days ago

Ensuring Safety On Every Adventure!

I recently purchased the tow rope from outdoorplay.com, and I must say, it has completely changed the way I approach my water excursions. Initially, I was hesitant about investing in a tow rope, but after using this one, I can't imagine setting sail without it. The compact design is incredibly convenient, fitting snugly into my gear without adding unnecessary bulk. What sets this tow rope apart is its practicality and efficiency. The quick release buckle and large carabiner make it easy to attach and detach, ensuring seamless operation when time is of the essence. The long line with shock cord is a game-changer, reducing the strain of tugging and providing a smoother towing experience for both parties involved. Moreover, the thoughtful addition of a float near the end of the rope showcases a commitment to safety. This simple feature eases the process of throwing the rope over to the rescued craft and ensures quick and accurate capture, especially in high-pressure situations. With this tow rope, safety always comes first, giving me peace of mind on every journey. I highly recommend this tow rope to all fellow adventurers. Its reliable performance and emphasis on safety make it a must-have accessory for any water-based activities. Thank you, outdoorplay.com, for providing such a top-notch product that enhances the overall enjoyment and security of my outdoor adventures!
I ΙΩΑΝΝΗΣ ΧΙΩΤΕΛΗΣ
67 days ago

its already 3 weeks since you…

My review for outdoorplay.com its already 3 weeks since you despatched my order but i have not received it yet. it seems stuck somewhere between Los Angeles airport and Greece(maybe). Tracking system of USPS sucks. Not satisfied. HELP...
R Roben
74 days ago

Discovering Cozy Comfort: A Kayaker’s Oasis

Embarking on a quest for the perfect warm liner underneath my dry suit led me to Outdoorplay, a haven for outdoor enthusiasts. The moment I laid my eyes on their wide selection, I knew I had struck gold. Not only did I find the warmth and comfort I sought, but I also uncovered a treasure trove for all things kayaking. Outdoorplay quickly became my go-to spot, a virtual sanctuary where I could indulge my passion for kayaking. I was so impressed that I couldn't help but spread the word among my fellow paddlers at the Arkansas Float Club. The love for Outdoorplay spread like wildfire, igniting a collective enthusiasm for this gem of a website that has truly enhanced our kayaking experiences. Thank you, Outdoorplay, for not only meeting my needs but for exceeding them with your exceptional products and service. The Arkansas Float Club echoes my sentiments – we are forever grateful for the warmth and joy you've brought into our kayaking journeys.
G Gayle Smith
102 days ago

Outdoor Play Delivers Exceptional Service and Quality Products

I am thrilled to share my experience with Outdoor Play because it has been nothing short of exceptional. From the moment I placed my order, I was impressed by their reasonable pricing, which allowed me to get the outdoor gear I needed without breaking the bank. The on-time shipping was a pleasant surprise, as I received my order just when I needed it. The quality of the products far exceeded my expectations. The gear I purchased was durable, well-made, and has held up to rigorous outdoor use. However, I must note that I encountered a minor hiccup with some sale items being out of stock. Despite this, the overall positive experience outweighed this slight inconvenience. I wholeheartedly recommend Outdoor Play to anyone in need of reliable outdoor gear and exceptional service. Thank you, Outdoor Play, for making my outdoor adventures even more enjoyable!
G Gayle Smith
102 days ago

Exceeding Expectations: A Delightful Partnership with Outdoor Play

Reflecting on my experience with Outdoor Play, I am elated to share my heartfelt testimonial. Their commitment to customer satisfaction shines through in every interaction. Not only did I find their pricing to be incredibly reasonable, but the seamless ordering process and on-time shipping further solidified my trust in their brand. What truly sets Outdoor Play apart is the quality of their products. From durable gear to reliable equipment, each item surpassed my expectations and proved to be a worthy investment for my outdoor adventures. However, I must mention that on rare occasions, some sale items were unexpectedly out of stock, causing a slight inconvenience. Despite this minor hiccup, my overall experience with Outdoor Play has been nothing short of exceptional. Their dedication to providing top-notch customer service and superior merchandise has earned my loyalty for years to come. I highly recommend Outdoor Play to all outdoor enthusiasts seeking premium products and a seamless shopping experience.
B Brook Iverson
108 days ago

Unbeatable Prices, Exceptional Products, and Outstanding Service!

When I discovered outdoorplay.com, I was amazed by the incredible prices and the range of high-quality products available. Not only did I find exactly what I needed, but the delivery was unbelievably quick. What truly set this experience apart was the top-notch customer service. The team went above and beyond to ensure I was completely satisfied. I can't recommend outdoorplay.com enough!
T Tom
108 days ago

Outdoorplay.com Came Through in a Pinch!

When I ordered a paddle from outdoorplay.com, I encountered a small hiccup as I received the wrong item due to a labeling error. However, I was thoroughly impressed by the quick and efficient response from their customer service team. They not only rectified the situation promptly but also ensured that the correct paddle was sent to me without any hassle. Their seamless handling of the issue turned what could have been a frustrating experience into a smooth and painless swap. Kudos to outdoorplay.com for their excellent service and commitment to customer satisfaction!
T Tom
108 days ago

A Paddle in the Right Direction: A Testimonial for Outdoorplay

Having recently experienced a mix-up with my paddle order from outdoorplay.com, I cannot emphasize enough the exceptional customer service provided by this company. Despite receiving the wrong product due to an error in labeling, their team promptly addressed the issue with efficiency and professionalism. It was heartening to witness how Outdoorplay swiftly rectified the situation by sending out the correct paddle without any unnecessary delays. The seamless and hassle-free exchange process truly exemplified their commitment to customer satisfaction. In a world where mistakes can happen, it is the response that truly sets a company apart. Outdoorplay's dedication to ensuring that their customers receive the right products in a timely manner has earned my trust and loyalty. I highly recommend their services to anyone in search of quality outdoor gear and unparalleled customer care.
O Oana Damian
112 days ago

Outstanding Customer Service and Lightning-Fast Delivery!

An excellent review for Outdoorplay.com I recently made a purchase on the 5th of December and opted for expedited shipping. Despite the initial setback of the package being dispatched later than expected, the customer service team at Outdoorplay.com went above and beyond to rectify the situation. Not only did they promptly address my concerns via email, but they also ensured that the package arrived just in time for my planned outdoor adventure. The quality of the product, coupled with the outstanding customer service, has truly won me over as a loyal customer. I highly recommend Outdoorplay.com for their commitment to customer satisfaction and lightning-fast delivery!
C Cherylguitar
152 days ago

Outdoorplay Delivers Unbeatable Prices and Exceptional Service

As an avid kayaker, I was on the hunt for an Oru Inlet kayak and stumbled upon Outdoorplay's unbeatable offer. Skeptical at first, I delved into research on the company before making the purchase. To my delight, the ordering process was a breeze, and my kayak was swiftly shipped from Oregon to California, arriving in just two days. The efficient service and top-notch Oru Inlet surpassed my expectations, leaving me a thoroughly satisfied customer. Thank you, Outdoorplay, for your exceptional service!
C Cherylguitar
152 days ago

An Unforgettable Adventure with Outdoorplay: A Kayaking Enthusiast’s Dream

Diving into the world of kayaking led me to the remarkable Oru Inlet kayak, a gem that I found at a steal on Outdoorplay. The search for the perfect kayak was a journey in itself, and stumbling upon Outdoorplay's enticing offer was like finding a hidden treasure. After diligent research on both the kayak and the company, I took the plunge and placed my order on a sunny Saturday. The swift shipping process surprised me - my eagerly awaited package was dispatched on Monday and arrived promptly on Wednesday, seamlessly traveling from Oregon to California. The unparalleled joy of unboxing my Oru Inlet was matched only by the exceptional service provided by Outdoorplay. Their efficient processes and genuine care for their customers truly set them apart. As I embarked on my kayaking adventures with the Inlet, I felt a sense of gratitude towards Outdoorplay for making it all possible. To all fellow kayaking enthusiasts, Outdoorplay is not just a retailer; it's a gateway to unforgettable experiences on the water. Thank you, Outdoorplay, for enhancing my outdoor escapades and for being a beacon of excellence in the world of outdoor gear providers.
G Greg Olsen
195 days ago

Unrivaled Durability with a Minor Flaw

The NRS straps from outdoorplay.com have been an essential part of my outdoor gear for years, and their unmatched durability and functionality have never let me down. The cam buckle strap's quality is truly unparalleled, and the thoughtful incorporation of the strap length into the material sets them apart from any other straps I've tried. However, I was disappointed by the recent decision to significantly reduce the size of the "owner" tag. As a long-time user, I have valued the practicality of a larger tag for theft deterrent and essential contact information. This unexpected design change has diminished the overall appeal of the product for me. On the bright side, the innovative idea of marking the strap length onto the top of the buckle is impressive, although I remain cautious about its long-term durability. Despite these minor setbacks, I still believe that outdoorplay.com's NRS straps are exceptional and unbeatable in terms of quality. I hope that future design decisions will prioritize both innovation and practicality to maintain the high standard that I have come to expect.
M Miranda Roberts
224 days ago

OutdoorPlay Delivers Every Time – My Go-To for Outdoor Gear!

I can't speak highly enough about outdoorplay.com! I've made multiple purchases from them, and each time I've been blown away by the quality and service. The pricing is unbeatable, and they always have what I need in stock. Sure, shipping might take a little longer, but let me tell you, the wait is absolutely worth it. The products arrive meticulously packaged, showing just how much care they put into their service. I've finally found a one-stop shop for all my outdoor gear needs, and it's outdoorplay.com. I've been consistently impressed, and I won't be shopping anywhere else for my outdoor essentials. Thank you for delivering top-notch products and service every time!

Introduction

Outdoorplay.com is an online retailer specializing in outdoor gear and apparel. With a wide range of products for activities like kayaking, hiking, skiing, and camping, Outdoorplay.com aims to provide outdoor enthusiasts with high-quality gear. Whether you're a seasoned adventurer or a beginner looking to explore the great outdoors, this website offers a convenient and reliable shopping experience.

Pros and Cons

  • Pros:
  1. Diverse product selection for various outdoor activities
  2. Competitive pricing compared to other retailers
  3. Easy navigation and user-friendly website
  4. Fast and reliable shipping
  5. Satisfactory customer service
  6. Positive customer reviews
  • Cons:
    1. Limited loyalty programs or rewards
    2. Occasional stock shortages for popular items
    3. Some customers reported issues with returns and exchanges

    User Experience

    Outdoorplay.com offers a smooth and intuitive user experience. The website's design is clean and easy to navigate, making it simple for users to find the products they need. The search functionality is efficient, allowing users to quickly locate specific items. The product descriptions are detailed and informative, providing customers with the necessary information to make informed purchasing decisions.

    Pricing and Value for Money

    Outdoorplay.com offers competitive pricing on its range of products. Customers can expect to find reasonable prices for high-quality outdoor gear and apparel. The value for money is excellent, as the products are durable and built to withstand the demands of outdoor activities. Additionally, the website occasionally offers promotions and discounts, further enhancing the value proposition for customers.

    Customer Service

    Outdoorplay.com strives to provide satisfactory customer service. Their dedicated support team is available to assist customers with any inquiries or concerns. While some customers have reported issues with returns and exchanges, the majority of customer reviews indicate positive experiences with the customer service team. Overall, Outdoorplay.com is committed to resolving customer issues promptly and ensuring customer satisfaction.

    Product Quality and Selection

    The product quality offered by Outdoorplay.com is commendable. They curate a selection of items from reputable brands known for their durability and reliability. Whether you're in need of a sturdy backpack, a waterproof jacket, or a rugged kayak, Outdoorplay.com offers products that will meet your outdoor needs. Their wide range of options ensures that customers can find the perfect gear for their specific activities.

    Website Usability

    Outdoorplay.com excels in website usability. The site features a clean and logical layout, and the various categories and filters make it effortless for users to search for products. The checkout process is streamlined and quick, enhancing the overall user experience. The website also incorporates responsive design, ensuring accessibility across different devices and screen sizes.

    Returns and Exchanges

    While there have been occasional reports of issues with returns and exchanges, Outdoorplay.com maintains a clear returns policy. Customers have the option to return or exchange items within a specified timeframe, provided the products are in their original condition. It is recommended that customers carefully review the return policy before making a purchase. Despite isolated incidents, most customers have had smooth experiences with returns and exchanges.

    Promotions and Discounts

    Outdoorplay.com occasionally runs promotions and offers discounts on selected products. They often have seasonal sales, clearance events, and exclusive deals. Regular visitors to the website and subscribers to their newsletter can stay updated on the latest promotions. These promotions and discounts enhance the value for money, allowing customers to save on their outdoor gear purchases.

    Reputation

    Outdoorplay.com has built a solid reputation within the outdoor retail industry. Known for their commitment to providing high-quality outdoor gear, they have gained the trust of outdoor enthusiasts. Numerous positive customer reviews and a strong online presence contribute to their reputation as a reliable and trusted retailer.

    Payment Options

    Outdoorplay.com offers a variety of payment options to ensure a seamless checkout process. Customers can pay using major credit cards, including Visa, Mastercard, Discover, and American Express. Additionally, the website offers the convenience of secure online payment methods such as PayPal.

    Loyalty Programs

    While Outdoorplay.com does not have an extensive loyalty program, they occasionally offer rewards or discounts to loyal customers. These rewards may include exclusive promotions or early access to sales. Though limited, their loyalty initiatives provide an extra incentive for customers to continue shopping with Outdoorplay.com.

    Customer Reviews

    Customer reviews play a vital role in evaluating the reputation and quality of a retailer. Outdoorplay.com has garnered numerous positive customer reviews, indicating high satisfaction levels. Customers appreciate the product quality, prompt shipping, and reliable customer service. While there have been some negative reviews regarding returns and exchanges, the overall sentiment remains overwhelmingly positive.

    Community Involvement

    Outdoorplay.com actively demonstrates community involvement by supporting various outdoor initiatives and nonprofit organizations. They participate in outdoor events and sponsor local parks and recreational programs. Their commitment to giving back to the outdoor community further enhances their reputation as a socially responsible retailer.

    Shipping and Costs

    Outdoorplay.com provides fast and reliable shipping. Orders are typically processed and shipped within a reasonable timeframe. Shipping costs vary depending on the size and weight of the items, as well as the shipping destination. Customers can select from various shipping options during the checkout process, ensuring flexibility according to their needs and budget.

    Overall, Outdoorplay.com offers a comprehensive and convenient online shopping experience for outdoor enthusiasts. With their wide selection of high-quality products, competitive pricing, user-friendly website, and commitment to customer satisfaction, they have established themselves as a trusted retailer in the outdoor gear industry.