Outdoorvoices Reviews

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13 Reviews

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38% users rated Excellent
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O ohmaxrmsn.com
98 days ago

A Moment of True Disappointment: My Experience with Outdoor Voices

After reading the previous review about their customer service, I felt compelled to share my own experience with Outdoor Voices. Like many, I was drawn to their comfortable and stylish activewear, but unfortunately, my excitement quickly turned into frustration. Upon receiving my order, I was dismayed to find that the sizes were indeed inconsistent. Some pieces fit perfectly, while others seemed to be from an entirely different brand. Hoping for a resolution, I reached out to their customer service team, only to be met with what felt like automated responses. It seemed as though no one was truly listening to my concerns, and I was left with no solution in sight. Disheartened, I decided to return the $100 worth of items, only to face yet another setback. The return somehow got lost in the process, prompting me to file a claim with my credit card company. The entire ordeal left me feeling unheard and unimportant as a customer. Despite all this, I must acknowledge that when Outdoor Voices' products do fit, they are undeniably comfortable and well-made. However, the hassle of dealing with their online ordering system and customer service overshadowed the quality of their clothing. In conclusion, my advice to anyone considering purchasing from Outdoor Voices would be to proceed with caution. While their products may be worth it if they fit correctly, the potential frustration and disappointment that may come with the ordering process is something to seriously consider.
C customer
105 days ago

An Ode to Exceptional Customer Support

As a loyal patron of outdoorvoices.com, I cannot overstate the importance of outstanding customer service in my shopping experience. Recently, I had a concern that needed addressing, and to my delight, the support team went above and beyond to assist me promptly and effectively. Their attentiveness and dedication not only resolved my issue but also left me feeling valued as a customer. The seamless communication and swift resolution truly set them apart in the realm of online retailers. Despite my initial hesitation, their exceptional service has solidified my loyalty to their brand. Outdoor Voices has not only nailed the athleisure game but also excelled in providing top-tier customer support, making me a customer for life.
N naposaurus
148 days ago

A Breath of Fresh Air: Reclaiming Comfort with Outdoor Voices

Embarking on my journey with outdoorvoices.com, I eagerly invested in a FrostKnit ensemble, envisioning unparalleled warmth and style. However, my excitement quickly dissipated as I uncovered an unsettling reality. Disheartened, I encountered a significant setback – offgassing. The fabric, touted for its coziness, failed to deliver, exhaling an overwhelming chemical odor that lingered inexplicably. While my olfactory deficiency typically shields me from strong scents, the pervasive offgassing transcended my limitations, raising alarm and disappointment. It struck me deeply that a brand promoting wellness and activity would overlook such a crucial aspect, compromising not only quality but also safety. Despite the initial setback, my faith in Outdoor Voices persists. As a committed advocate for sustainable practices and conscientious consumerism, I implore the brand to reconsider their fabric choices, prioritizing health and environmental well-being. The essence of a positive customer experience transcends mere aesthetics; it encompasses integrity, transparency, and a genuine commitment to excellence. It is my hope that Outdoor Voices will embrace this feedback constructively, championing a new era of innovation and ethical sourcing. Let us reclaim comfort, not at the expense of our well-being, but in harmony with our values and aspirations.
G Gerri C.
324 days ago

My Ultimate Adventure Companion: RekTrek Shorts

When I stumbled upon the RekTrek shorts on outdoorvoices.com, I never imagined they would become an integral part of my wardrobe. These shorts are not just amazing; they are a game-changer in my outdoor adventures. From the moment I slipped into them, I knew I had found a gem. The comfort they offer is unparalleled, making them my go-to choice for any outdoor activity. Whether I'm hiking through rugged terrains or simply running errands, the RekTrek shorts provide the perfect blend of durability and style. What truly sets these shorts apart is their longevity. Despite frequent wear, they have maintained their original beauty, proving their exceptional quality. It's not just a pair of shorts; it's a long-lasting investment in comfort and style. If you're looking for the ultimate adventure companion, look no further than the RekTrek shorts. Trust me; they will exceed your expectations and become your favorite go-to piece for any occasion.
M Mr Mckay
465 days ago

Transformed by Exceptional Service: My Experience with Outdoor Voices

After an unfortunate sizing mishap with a pair of pants I purchased from outdoorvoices.com, I was initially disheartened by the situation. I had spent $128 on a pair of pants that, unfortunately, didn't fit as expected. However, what could have been a frustrating experience turned into a testament of outstanding customer service and dedication to customer satisfaction. Upon reaching out to the customer service team at Outdoor Voices, I was met with genuine understanding and empathy. They quickly processed my return and not only refunded the full amount of $128 but also went the extra mile to ensure I felt valued as a customer. Their swift and efficient handling of the situation truly turned my disappointment into admiration. Despite the initial hiccup, I can confidently say that my experience with Outdoor Voices has been nothing short of transformative. Their commitment to customer care and satisfaction has won me over, and I am now a loyal advocate for their brand. I wholeheartedly recommend Outdoor Voices to anyone seeking not only quality activewear but also exceptional customer service.
N Nick
628 days ago

An Honest Reflection of My Experience with Outdoor Voices

My journey with outdoorvoices.com was a roller coaster ride from start to finish. After excitedly placing my order, I eagerly awaited the arrival of my new gym attire, only to be met with disappointment. The clothes that arrived bore little resemblance to the vibrant hues and high-quality fabrics showcased on the website. The real shock came when I tried to return the items. The steep $25USD shipping fee, coupled with another $25USD charge for returns, left a bitter taste in my mouth. Even more disheartening was the partial reimbursement I received, leaving me feeling shortchanged and undervalued as a customer. To add insult to injury, the return process was archaic and inconvenient. Being required to pay $25 for the return shipping and physically visit a UPS location with an unsealed package for inspection in this day and age felt like a step back in time. As a Canadian customer, the overall experience was particularly frustrating. The lack of transparency and excessive fees made me vow never to shop at Outdoor Voices again. I feel compelled to warn others in my community against falling into the same trap I did. Farewell, Outdoor Voices. Our paths shall not cross again. ✌
K Kim O.
660 days ago

Outdoor Voices: Where Quality Meets Adventure

Sometimes, you stumble upon a brand that just gets it right in every way. Outdoor Voices is that for me. Their matching sets are not only stylish but incredibly practical for any outdoor activity. I couldn't agree more with the reviewer who mentioned the Rectrek gear – those shorts and pants are a game-changer for hiking and all things outdoors. And can we talk about their customer service? It's top-notch. I've never had a problem with returns or exchanges. They truly go above and beyond to ensure their customers are happy. Being able to trust a brand to deliver quality products and service makes all the difference, especially when you're gearing up for your next adventure. Outdoor Voices isn't just a brand; it's a lifestyle. It's where quality meets adventure, and I'm here for it.
M Marisa R
752 days ago

Transparency and Ethics: A Key Factor in Choosing Outdoor Voices

As a conscientious consumer, I value transparency and integrity when it comes to product reviews. Unfortunately, my experience with outdoorvoices.com left me disheartened. Upon further investigation, I discovered that some of the glowing 5-star reviews were penned by employees, yet this crucial detail wasn't disclosed. For me, this isn't just about a few deceptive reviews, but the bigger issue of ethics and honesty. I believe that authenticity should be the cornerstone of any brand. With true transparency, customers can make informed decisions and trust in the products they are investing in. Consequently, this experience has led me to reconsider supporting Outdoor Voices and to seek out brands that prioritize genuine customer feedback and ethical marketing practices. I urge Outdoor Voices to re-evaluate their review policies and prioritize genuine customer opinions to maintain trust and loyalty among their consumer base. Authenticity matters, and I hope to see positive changes in the future.
D Dan Caruso
785 days ago

Unforgettable Fitness Fashion: A Birthday Surprise Success Story

As I was searching for the perfect gift for my girlfriend's birthday, I stumbled upon Outdoor Voices and decided to get her their seamless set. Let me tell you, it was a hit! The quality of the products surpassed my expectations, and the seamless set not only looked fabulous but also felt incredibly comfortable. Seeing the joy on my girlfriend's face as she tried on the outfit was priceless. Outdoor Voices not only met but exceeded my expectations, and I can confidently say that their products make for the perfect gift for any active individual. Two thumbs up from both of us!
M Maddie Y
988 days ago

A Diamond in the Rough: My Journey with outdoorvoices.com

Embarking on my quest for the perfect pair of Hokas led me to outdoorvoices.com. Excitedly unwrapping my much-awaited package, my heart sank as I discovered a defect in the shoes. Despite my initial disappointment, I reached out to their customer service team, hoping for a seamless resolution. To my dismay, the solution offered did not align with my expectations. I anticipated a smooth exchange process, but instead, I was met with the news of a return fee for their mistake. Undeterred, I proposed a fair exchange, bravely standing my ground for what was right. However, what followed left me feeling abandoned and overlooked. My pleas for a resolution echoed into the void of silence as I found myself ghosted, lost in a sea of unanswered emails. Despite this setback, my journey with outdoorvoices.com has not been in vain. This experience, though challenging, has revealed a glimpse of the true essence of customer service. While the road may have been rocky, I am grateful for the lessons learned and the resilience gained. In the end, as I reflect on my time with outdoorvoices.com, I am reminded that even in moments of darkness, a glimmer of light can shine through, illuminating the path to understanding and growth.
A Anna H
1223 days ago

Discover Ultimate Comfort and Style at OutdoorVoices.com

Embarking on my journey of finding the perfect blend of active and leisure wear felt like stumbling upon a hidden gem when I found OutdoorVoices.com. Their CloudKnit collection quickly became my ultimate favorite! The softness and flexibility of the fabric make every movement a breeze, whether I'm hitting the gym or simply lounging at home. The quality of the CloudKnit range surpassed all my expectations, offering unparalleled comfort without compromising on style. The versatile designs effortlessly transition from workout sessions to casual outings, making me feel confident and chic throughout the day. OutdoorVoices.com has truly set the bar high with their attention to detail and commitment to creating a seamless blend of functionality and fashion. If you're in search of activewear that not only performs exceptionally but also exudes elegance, look no further than OutdoorVoices.com. Embrace comfort and style effortlessly with their CloudKnit collection - you won't be disappointed!
K Kam
1566 days ago

A Timely Caution for Refund Processes

As a loyal customer of outdoorvoices.com, I recently purchased a sweater for my husband. The product's quality was satisfactory, albeit running larger than expected. Consequently, I returned the item on December 17, well ahead of the holiday return rush. However, come January 9, my inbox bore no sign of a refund. This prompted me to reach out to the company, leading to the issuance of my long-awaited reimbursement. While the product itself met reasonable expectations, the delay in refund processing left a sour taste. As a consumer, the anticipation of seamless transactions and efficient service is paramount. The inconvenience of having to trace back purchases to returns and refunds is a significant inconvenience that can deter future purchases. Although the company cited holiday return rush as a reason for the delay, my pre-Christmas return date did little to align with their explanation. As a conscientious buyer, I expect timely and hassle-free refunds, negating the need for unnecessary follow-ups. In conclusion, my experience prompts a word of caution for prospective shoppers. While the product quality may meet your standards, meticulous scrutiny of refund processes is advisable. It is my hope that this insight serves as a valuable consideration for future patrons.
B Beccah
1604 days ago

Outdoor Voices: Where Quality Meets Comfort and Adventure

Diving into the realm of outdoor activities, I stumbled upon Outdoor Voices, and let me tell you, it was a game-changer! The moment I clicked on their website, I was hooked. The range of products was not only stylish but also exuded quality. With every purchase I made, from their leggings to their sports bras, I felt like I was investing in comfort and durability. The material was not only of high quality but also incredibly cozy against my skin, making my workout sessions a breeze. What truly sets Outdoor Voices apart is their ability to blend style with performance. Whether I was hitting the gym or going for a hike, their pieces accompanied me every step of the way, providing the perfect balance of functionality and fashion. So, if you're someone who values comfort and loves to stay active, I highly recommend checking out Outdoor Voices. Trust me, you won't be disappointed!

Introduction:

Outdoor Voices is a trendy athleisure wear brand that encourages people to get active and have fun while doing it. Founded in 2014 by Tyler Haney, Outdoor Voices aims to inspire and motivate individuals to lead healthier and happier lives. With a focus on inclusivity, their activewear is designed to be comfortable, versatile, and stylish, suitable for both exercise and everyday wear. From leggings and sports bras to shorts and outerwear, Outdoor Voices offers a range of apparel for men and women.

Pros:

  • Stylish and trendy athleisure wear.
  • Focus on inclusivity, offering sizes for a wide range of body types.
  • Versatile clothing suitable for both workouts and casual wear.
  • High-quality materials that are durable and comfortable.
  • Excellent customer service and support.

Cons:

  • Higher price range compared to some other athleisure brands.
  • Limited product selection in certain categories.

User Experience:

The Outdoor Voices website is well-designed and user-friendly, making it easy to navigate through various product categories. The layout is visually appealing, with high-quality images showcasing their apparel. The website provides detailed product descriptions, size guides, and reviews to help customers make informed purchasing decisions. The checkout process is smooth, and there are multiple payment options available, including major credit cards and PayPal.

Pricing and Value for Money:

Outdoor Voices falls into the mid-to-high price range for athleisure wear. While their products may be slightly more expensive compared to some other brands, the quality justifies the price, offering durability and comfort. The versatility of their clothing also adds value for customers, as they can be worn for various activities and occasions.

Customer Service:

Outdoor Voices prides itself on excellent customer service. They have a dedicated support team reachable through email and phone, ensuring prompt and helpful assistance for any inquiries or issues. Their customer-centric approach has earned them a reputation for providing a positive shopping experience.

Product Quality and Selection:

Outdoor Voices is known for its commitment to manufacturing high-quality activewear. Their garments are made using premium materials that are durable, breathable, and moisture-wicking, providing optimal comfort during workouts. While their product selection is not as extensive as some other brands, they offer a range of essential activewear pieces in a variety of colors and styles.

Website Usability:

The Outdoor Voices website is easy to navigate, with clearly defined categories and filters that allow users to find their desired products with ease. The search function works efficiently, and product pages contain all the necessary information. The website also features a blog and various content that educates and inspires customers, enhancing the overall user experience.

Returns and Exchanges:

Outdoor Voices has a customer-friendly return and exchange policy. They offer free returns and exchanges within 30 days of purchase, provided the items are unworn and in their original condition. Customers can initiate returns online or contact customer service for assistance. The process is hassle-free and ensures customer satisfaction.

Promotions and Discounts:

Outdoor Voices occasionally offers promotions and discounts on their website. They have seasonal sales where customers can enjoy discounted prices on select items. Additionally, they run special promotions during holidays or collaborations. Signing up for their newsletter is a great way to stay updated on the latest deals and offers.

Reputation:

Outdoor Voices has gained a positive reputation within the athleisure community. Their emphasis on inclusivity and encouraging an active lifestyle has resonated with many customers. The brand is well-regarded for its commitment to producing high-quality products that combine fashion and functionality, making it a trusted choice for athleisure wear.

Payment Options:

Outdoor Voices accepts major credit cards, including Visa, Mastercard, American Express, and Discover. They also offer the option to pay via PayPal, providing customers with flexibility and convenience in their payment choices.

Loyalty Programs:

Currently, Outdoor Voices does not have a formal loyalty program in place. However, they often engage with their community through special events, collaborations, and partnerships, creating a sense of loyalty and connection among their customers.

Customer Reviews:

Outdoor Voices has received positive reviews from customers who appreciate the brand's commitment to quality, style, and diversity. Many praise the comfort and functionality of their products, highlighting the confidence it gives them during workouts and daily activities. The brand's customer service is often praised for being prompt and helpful in addressing any concerns or queries.

Community Involvement:

Outdoor Voices actively engages with its community by organizing events, workshops, and fitness-related activities. They collaborate with like-minded individuals and organizations to promote a healthy and active lifestyle. Through their social media presence and partnerships, they foster a sense of community among their customers, encouraging interaction and shared experiences.

Shipping and Costs:

Outdoor Voices offers standard shipping within the United States, with delivery times varying depending on the customer's location. They also provide express shipping options for faster delivery. The shipping costs and delivery times are clearly outlined during the checkout process, allowing customers to choose their preferred shipping method based on their needs.

In conclusion, Outdoor Voices is a reputable athleisure brand offering stylish, high-quality activewear. With a focus on inclusivity, they cater to a diverse range of body types and promote an active lifestyle. While their products may be in the mid-to-high price range, customers can expect value for money through durable and versatile clothing. With excellent customer service, a user-friendly website, and a positive reputation, Outdoor Voices is a trustworthy choice for those seeking fashionable and functional athleisure wear.