Outdoorvoices User Reviews

Introduction

OutdorVoices.com is a leading online brand that focuses on producing and selling high-quality athletic clothes for women and men. The company is dedicated to creating versatile activewear that can be used for various workout routines and outdoor activities. Their products come in a wide range of colors and styles to fit different body types and preferences.

Pros and Cons

Pros:

• High-quality and durable clothes
• Wide selection of sizes, styles, and colors
• Ethical and sustainable production practices
• Easy-to-navigate website

Cons:

• Higher price point than some competitors
• Limited selection of products for men

User Experience

Outdoor Voices offers an excellent user experience with a clean and easy-to-navigate website. The website is optimized for mobile devices, making online shopping convenient for customers on-the-go. Customers can browse products by category or use the search function to find specific items. The website also includes detailed product descriptions and high-quality images, making it easy to compare products and make informed purchasing decisions.

Pricing and Value for Money

Outdoor Voices falls on the higher end of activewear brands in terms of pricing. However, the company's products are of high quality and often offer unique features that make them stand out. Customers can expect to spend anywhere from $45-$150 on a single item, depending on the product's style and features.

Alternatives

Some alternatives to Outdoor Voices include brands like Lululemon, Athleta, and Sweaty Betty. Each of these brands offers high-quality activewear options for both women and men at similar price points.

Customer Service

Outdoor Voices is known for its excellent customer service, offering a variety of helpful resources for customers, including an online help center, live chat, and a toll-free phone number. The website also includes clearly defined policies for returns, exchanges, and refunds, making it easy for customers to navigate these processes.

Product Quality and Selection

Outdoor Voices offers a wide selection of high-quality activewear for women in a variety of styles, colors, and sizes. However, the brand's selection for men is limited compared to other activewear brands. Still, the company's products are known to be durable, comfortable, and designed with the customer's active lifestyle in mind.

Website Usability

Outdoor Voices' website is optimized for easy use and navigation. The home page includes clear calls-to-action, making it easy for customers to shop different categories or access information about the brand's mission and values. The site's search bar is another helpful tool, allowing customers to find specific products or categories quickly.

Returns and Exchanges

Outdoor Voices' return policy is customer-friendly and easy-to-follow. Customers can return or exchange their items within 30 days of purchase, provided the items are in their original condition with tags attached. The website includes detailed instructions and guidelines for returning or exchanging products.

Promotions and Discounts

Outdoor Voices frequently runs promotions and discounts on its products, often offering seasonal sales or discounts for first-time customers. Customers can sign up for the company's email list to stay up-to-date on these promotions.

Reputation

Outdoor Voices has earned a reputation as a trusted and reliable activewear brand, known for its high-quality and durable products. The company is committed to ethical and sustainable production practices, making it a popular choice for customers who prioritize ethical consumerism.

Payment Options

Outdoor Voices accepts a variety of payment options, including major credit cards, PayPal, and Apple Pay. The checkout process is streamlined and easy to navigate, allowing customers to complete their purchases quickly and securely.

Loyalty Programs

Outdoor Voices does not currently offer a loyalty program. However, the brand often offers exclusive discounts and promotions to its email subscribers and social media followers.

Customer Reviews

Outdoor Voices has received overwhelmingly positive reviews from customers, with many praising the brand's high-quality products and excellent customer service. The company also boasts a 4.6/5 rating on Trustpilot, indicating high levels of customer satisfaction.

Community Involvement

Outdoor Voices is actively involved in its community, often partnering with local organizations and hosting events to promote physical activity and wellness. The brand's online forums also provide a space for customers to connect with each other and discuss topics related to fitness and wellness.

Shipping and Costs

Outdoor Voices offers free standard shipping on orders over $50 within the United States, with options for expedited shipping available for an additional cost. The company also offers international shipping for an additional fee. Shipping times and costs vary depending on the shipping location and the customer's selected shipping option.