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15% users rated Average
25% users rated Very Good
35% users rated Excellent
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Shubhendu Garg
Exceptional Service and Care for Customers at ownit.se
At ownit.se, I experienced firsthand their commitment to making customers the top priority. When I returned a router and mistakenly received a bill for it, I reached out to their customer service team. The way they handled the situation was absolutely amazing. Not only did they rectify the error promptly, but they also went above and beyond by waiving the bill with great understanding and kindness during our call. This level of exceptional service truly sets ownit.se apart. Thank you for demonstrating that genuine care and consideration for customers should always come first. V
Victoria
Regaining Trust: A Testimonial of Transparency and Improvement
I wanted to share my experience with ownit.se, as initially, I felt disappointed. After terminating my contract, I noticed a significant drop in internet speed from 250 to 90. This left me feeling frustrated and betrayed; however, I decided to reach out to their customer service team to address my concerns. To my surprise, the customer service representative was understanding and empathetic. They patiently listened to my issue and assured me that they would investigate the drop in speed immediately. Within a few days, they not only resolved the issue but also upgraded my internet speed to 300, exceeding my initial expectations. This experience taught me the importance of communication and transparency in customer service. ownit.se not only rectified the situation promptly but also took proactive steps to improve my service. I appreciate their dedication to customer satisfaction and am now a loyal advocate for their services. If you're looking for a provider that values their customers and is committed to continuous improvement, I highly recommend giving ownit.se a try. Thank you for regaining my trust and providing exceptional service. A
Ayman Barghout
Exceptional Service Despite the Price Tag – My Unfiltered Experience with Ownit in Katrineholm
Reflecting on my long-term journey with Ownit.se, I can confidently vouch for the stellar service they provide. For over a year, I've been a loyal customer, and despite occasional stability issues, which are negligible in comparison to the overall performance, I have always had fast and reliable internet connection. While Ownit's service is top-notch, I do acknowledge that pricing might be a concern, especially for residents in Katrineholm where cheaper alternatives exist. Although I haven't personally tested these competitors, Ownit's slightly higher costs can be a deterrent for budget-conscious customers. One area for improvement that stands out is the cancellation process. Requiring customers to call in to cancel their subscription can be inconvenient in this digital age. Implementing a user-friendly online cancellation option, perhaps through BankID authentication, could greatly enhance the overall customer experience. In conclusion, Ownit is undoubtedly a premium internet service provider in Katrineholm, offering exceptional service quality matched with a few drawbacks. Despite the higher pricing and the need for a more streamlined cancellation process, the overall satisfaction and reliability of Ownit's internet service make it a preferred choice for those prioritizing performance above all else. R
Reinhardt K
(working now), tremendous complicated dangerous course of, dangerous connection, solely Swedish
My evaluation for ownit.se tremendous complicated dangerous course of, solely accessible in Swedish and the web continues to be not working after a number of tries and regardless that it says it ought to work… edit: known as the customer support, she solved the issue for me, it took some time and should not be the case, however at the least it is working now! nonetheless the whole lot in Swedish, not even an English possibility which is annoying. K
Kedar Nath Sindiri
Ownit.se: The Perfect Choice for Affordable and Effortless Internet Setup
As a new customer of Ownit.se, I can confidently say that their budget-friendly internet service exceeded my expectations. The process of setting up the internet was not only quick but also incredibly easy. I was pleasantly surprised by how seamless the entire experience was, from signing up to getting connected. The affordability of Ownit.se's internet plans was a huge deciding factor for me, and I'm pleased to report that the quality of the service definitely does not reflect the lower cost. The speed and reliability of the connection have been impressive, and I haven't experienced any issues with downtime or lagging. Choosing Ownit.se has been a game-changer for me. Not only am I saving money, but I also have a reliable internet connection that meets all of my needs. I highly recommend Ownit.se to anyone in search of an internet service that is both affordable and top-notch in performance. K
Kanwal Aneeb
Life-Changing Internet Upgrade!
From utter frustration to pure joy – that's the journey I experienced with ownit.se! Initially, struggling with dropped signals during crucial online classes was a nightmare. But after switching to ownit.se, it's been a total game-changer. Now, I seamlessly sail through my online classes without a single glitch. The reliability and speed of their internet service have truly transformed my learning experience for the better. Thank you, ownit.se, for turning my internet woes into a thing of the past! C
Casper Møller
Turning Negativity into Positivity: A Journey with ownit.se
In the face of challenges, I decided to share my transformative experience with ownit.se. Initially engulfed in frustration, I felt trapped in a cycle of payments and miscommunications. Each bill seemed to come with its own set of troubles, leaving me on the brink of giving up. But amidst the chaos, a glimmer of hope emerged. I took the initiative to reach out to their customer service, hoping for a resolution. Despite initial setbacks and misunderstandings, a ray of light shone through as they acknowledged their oversight in processing my payments. With newfound determination, I advocated for myself, suggesting a solution that could benefit both parties. Surprisingly, they listened and rectified the situation, sparing me from the relentless inkasso warnings that had plagued me for so long. As trust began to bloom, so did the communication between us. Understanding blossomed, leading to smoother transactions and clearer pathways to resolution. Their commitment to improvement was evident as they took proactive measures to ensure that my bills were promptly delivered and accounted for. Today, I stand as a testament to the power of perseverance and effective communication. ownit.se may have had its shortcomings, but through our shared journey, we have emerged stronger and more connected than ever before. So, to those who may have hesitations, I urge you to give them a chance, for within their challenges lie opportunities for growth and understanding. C
Caihong Wang
Uninterrupted Connection with ownit.se
My experience with ownit.se has been overall positive, with the high-speed internet keeping me connected seamlessly for most of the time. However, during occasional usage, I encountered moments where the network unexpectedly disconnected, leaving me puzzled for a brief moment before automatically reconnecting. Despite these intermittent disruptions, the swift restoration of the network was reassuring, offering a sense of reliability and prompt support from ownit.se. While these instances may be infrequent, the overall service quality and efficiency have marked a consistent standard, ensuring a smooth online experience. D
David Runert
Delightful Connection
Reflecting on my experience with ownit.se, I must admit that I had a different encounter compared to being an actual customer. Despite not being a client, I reached out to them seeking guidance on pricing and delivery to my specific location. Unfortunately, my attempts through both email and their online form went unanswered, devoid of even an automated acknowledgment. This lack of responsiveness left me pondering the level of support one might receive as a customer facing an issue. Regrettably, this interaction deterred me from exploring their services further, as it raised concerns about their commitment to effective communication and customer care. M
Mathijs
Empowering Connection with Ownit.se, Yet Unmet Support Quests
My honest experience with Ownit.se has been a mix of highs and lows. The connection service excels in empowering my digital life, providing me with seamless access and reliability. However, my enthusiasm was dampened when I sought support for some advanced options, particularly port forwarding. Despite my attempts to seek assistance, my support inquiries seem to have fallen into an abyss of silence. Even after patiently waiting for over a month, my questions remain unanswered. I had hoped to find relevant FAQs or receive a timely response to effectively utilize the advanced features, but sadly, I was left in the dark. While I am grateful for the dependable connection Ownit.se offers, I believe that enhancing their customer support responsiveness would make the overall experience truly exceptional. I eagerly anticipate improvements in this aspect to complement the stellar service they provide. D
Del Palacio Santiago
A Week Without Internet: Ownit’s Response Delay Disappoints
Embarking on a new service provider journey with Ownit.se filled me with hope, only to be met with disappointment as my internet connection remained elusive even after a week. Despite reaching out for support, the silence from their end left me stranded in the online abyss, frustrated and disconnected. The lack of response to my desperate messages and the futile attempts to reach them via phone added to my exasperation. However, amidst the turmoil, a ray of hope emerged when, after what felt like an eternity, I finally managed to get through to Ownit's customer support on a Saturday. The issue was promptly addressed and resolved, revealing the efficiency that could have smoothed my initial experience had it been more accessible. A lesson learned in the importance of timely customer service in an increasingly digital world. In conclusion, while Ownit eventually righted the ship, the initial struggle could have been avoided with more robust communication channels or increased staffing during peak times. The silver lining was found, but not without enduring unnecessary turbulence along the way. Here's to smoother seas ahead for all navigating the waves of the online realm. M
Murat Mirata
Rediscovering Exceptional Customer Care
Embarking on our journey with ownit.se left us awestruck by the stellar service initially, only to face a hiccup due to unforeseen circumstances. Having to halt our subscription temporarily was a difficult decision forced by the aftermath of a house fire, uprooting us from our familiar abode. However, the challenge truly unfolded when we sought to reignite our connection with ownit.se. Navigating the process, we encountered a protocol-driven interaction with a conscientious colleague, enforcing standard procedures that advocated treating us as new clientele with a mandatory 2-year commitment laid out before us. While understanding the necessity for such regulations, it left a bittersweet taste as we longed to seamlessly resume our partnership without unnecessary restrictions overshadowing our loyalty. In a serendipitous turn of events, a beacon of hope appeared in the form of a compassionate individual within ownit.se's ranks. This empathetic soul not only comprehended our predicament but also empathized with our desire to pick up where we left off without the imposition of a binding contract. Their willingness to accommodate our unique circumstances reignited our faith in the brand, reaffirming our commitment to remaining steadfast patrons for the foreseeable future. Today, as we revel in the unwavering reliability and unparalleled service provided by ownit.se, we do so with a renewed sense of appreciation for the exceptional customer care that defines our renewed partnership. Navigating the complexities of life's challenges is made easier when met with compassion and understanding, qualities which ownit.se exemplified in their exemplary service delivery. Grateful for the opportunity to rediscover excellence in customer service, we stand resolute in our decision to remain loyal patrons, cherishing each moment spent in the comforting embrace of ownit.se's superior offerings. M
Mark Knight
Exceptional Service and Unbeatable Value: A True Testimonial for Ownit.se
I am thrilled to share my experience with Ownit.se, a provider that has truly exceeded my expectations. Despite some initial concerns, I have found that their service is unmatched in both quality and value. Living in Sweden, I was initially taken aback by the requirement for payment from Swedish residents only. However, once I signed up, I quickly realized that this restriction is in place to ensure a personalized and tailored service. The level of attention and care I have received as a customer is truly unparalleled. In terms of service stability, I have encountered some minor issues with connection drops. Despite this, I have been consistently impressed by Ownit.se's proactive approach to addressing and resolving any issues that arise. Their dedicated customer support team has always been quick to assist and provide solutions, ensuring that my experience remains smooth and hassle-free. Overall, my time with Ownit.se has been nothing short of exceptional. From their unbeatable value to their unwavering commitment to customer satisfaction, I can confidently say that I have found a provider that I can trust and rely on. I wholeheartedly recommend Ownit.se to anyone looking for a reliable and customer-centric internet service provider. K
Komninos Tsakkiris
Unwavering Dependability with Ownit: A Home Internet Savior
During a time when I was enticed by an offer from a major telecom carrier to bundle my home internet with my phone contract, I faced a cascade of frustrations as my online experience spiraled into chaos. Constant disconnections plagued my online gaming sessions, and I found myself reeling from a staggering one hundred drops in connection per day. The blame shifted to my supposedly upscale personal router, as the telecom provider failed to deliver on their promises. Heartbroken by this ordeal, I made the pivotal decision to return to Ownit, where my online woes dissolved into nothingness. The stability and reliability that Ownit offers are unparalleled. Not only have I bid farewell to the plague of connectivity issues, but their customer support is simply stellar. In moments of uncertainty, their team has always stood by me, offering unparalleled assistance and care. Thank you, Ownit, for not just being a service provider, but a dependable ally in the realm of home internet. I can wholeheartedly say that choosing Ownit was a game-changer for me, and I am beyond grateful for the unshakeable dependability they bring into my online world. C
Camilo Rodríguez Gaviria
Impressive Support Beyond Expectations
I couldn't be more thrilled with the incredible service I received from ownit.se. When I originally scheduled the service to start on the day of our big move, I had high hopes. Little did I know that the experience would exceed all my expectations. Setting up the router was a breeze, thanks to their user-friendly instructions. The activation process was seamless, and within minutes, I was up and running. Ever since then, my internet connection has been flawless, providing me with the reliability I need for both work and play. The level of support and efficiency demonstrated by ownit.se's team truly sets them apart. Their commitment to customer satisfaction is evident in every interaction, making me a loyal and satisfied customer for life. If you're looking for a provider that goes above and beyond, look no further than ownit.se!
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Introduction:
ownit.se is a reputable online retailer based in Sweden, known for offering a wide range of products and exceptional customer service. With a commitment to quality and customer satisfaction, ownit.se has established itself as a trusted e-commerce platform for both individuals and businesses.Pros:
- Extensive product selection: ownit.se boasts an extensive range of products, including electronics, home appliances, fashion, beauty, and more. Customers can easily find what they need without having to visit multiple websites.
- Competitive pricing: One of the major advantages of shopping on ownit.se is their competitive pricing. They often offer affordable prices on their products, making it an ideal platform for budget-conscious shoppers.
- Responsive and user-friendly website: The website design is clean, intuitive, and responsive, ensuring a seamless shopping experience for customers across different devices.
- Reliable customer service: ownit.se provides excellent customer service, with responsive support staff who are readily available to assist customers with their queries and concerns.
- Fast and reliable shipping: Customers can expect swift delivery of their orders with ownit.se. They partner with reputable shipping companies to ensure timely and secure delivery.
Cons:
- Limited international shipping: While ownit.se primarily serves customers in Sweden, they have limited options for international shipping, which may inconvenience customers outside of Sweden.
User Experience:
ownit.se offers a seamless and enjoyable user experience. The website's layout is clear, and products are well-categorized, making it easy for customers to navigate and find what they are looking for. The search functionality is highly efficient, returning relevant results even for specific and niche products. Additionally, the website's loading speed is commendable, ensuring a smooth browsing experience for users.
Pricing and Value for Money:
ownit.se is known for its competitive pricing, offering customers excellent value for money. While the prices may vary depending on the product category, customers can often find better deals on ownit.se compared to other online retailers. Furthermore, the platform occasionally runs attractive promotions and discounts, allowing customers to save even more.
Customer Service:
ownit.se places a strong emphasis on customer satisfaction and provides exceptional customer service. Their support team is readily available to address any concerns or queries promptly. Customers can reach them through multiple channels, including phone, email, and live chat, ensuring a quick response and resolution to any issues.
Product Quality and Selection:
ownit.se offers a wide selection of products from reputable brands, ensuring high-quality standards. They carefully curate their inventory to provide customers with reliable, durable, and innovative products. Whether customers are looking for the latest electronics, fashion trends, or household necessities, ownit.se has a product to meet their needs.
Website Usability:
The ownit.se website is user-friendly and intuitive. The layout is well-organized, navigating through different product categories is effortless, and the product pages provide detailed information, including specifications, customer reviews, and related products. Additionally, the checkout process is straightforward, streamlining the buying experience for customers.
Returns and Exchanges:
ownit.se understands that sometimes products may not meet customer expectations or may arrive damaged. In such cases, they have a hassle-free return and exchange policy. Customers can initiate returns through their online account or by contacting customer support. ownit.se processes returns quickly and provides appropriate solutions, ensuring customer satisfaction.
Promotions and Discounts:
ownit.se occasionally runs promotions and discounts, allowing customers to make significant savings on their purchases. These offers are often displayed prominently on the website, making it easy for customers to take advantage of them. Regular customers can also subscribe to ownit.se's newsletter to receive exclusive deals and updates.
Reputation:
ownit.se has built a strong reputation in the online retail industry. With years of experience and a large customer base, they have garnered positive reviews for their quality products, competitive pricing, and excellent customer service. Their commitment to customer satisfaction and reliability has made them a trusted choice for many shoppers.
Payment Options:
ownit.se offers multiple payment options to cater to different customer preferences. Customers can conveniently pay for their orders using major credit cards, debit cards, and popular payment providers such as Klarna, Swish, and PayPal. This flexibility ensures a smooth and secure checkout process.
Loyalty Programs:
ownit.se offers a loyalty program that rewards regular customers with exclusive benefits. By signing up for the loyalty program, customers can earn points for their purchases, which can be redeemed for discounts or other rewards. This program encourages customer loyalty and provides additional value for repeated purchases.
Customer Reviews:
The ownit.se website features customer reviews on product pages, allowing shoppers to make informed purchase decisions. These reviews are from verified customers, ensuring their authenticity. ownit.se encourages customers to leave honest feedback, whether positive or negative, to help other customers make well-informed choices.
Community Involvement:
ownit.se actively engages in community involvement initiatives. They collaborate with local charities and organizations to give back to society. Through donations, sponsorships, and volunteer work, ownit.se demonstrates their commitment to social responsibility and making a positive impact in the communities they serve.
Shipping and Costs:
ownit.se offers reliable and fast shipping services. They partner with trusted shipping companies to ensure timely delivery of products, both nationally and internationally. Shipping costs are calculated based on the weight and destination of the package. The website provides transparent information regarding shipping rates, allowing customers to make informed decisions before finalizing their purchases.
In summary, ownit.se is a reputable online retailer offering an extensive range of products, competitive pricing, exceptional customer service, and a seamless user experience. With their commitment to quality, reliability, and customer satisfaction, ownit.se has established itself as a trusted e-commerce platform in Sweden and beyond. Whether you're looking for electronics, fashion, home appliances, or more, ownit.se is a reliable choice that provides value for money and a delightful shopping experience.