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Introduction is a unique gift delivery service that focuses on providing customers with an array of personalized gifts and experiences, tailored to fit any occasion. Founded in 2014, the company has quickly gained recognition for its innovative approach to gift-giving, allowing customers to choose from a range of options that cater to various preferences and budgets.

Pros and Cons

One of the main benefits of using is the diverse selection of gift options available on the platform, ranging from customizable puzzles and postcards to personalized cakes and desserts. Additionally, the website offers free shipping for orders above INR 999, making it an affordable option for those looking to send gifts across India. However, some customers have expressed concerns over the pricing of certain products, which can be higher compared to other mainstream gift delivery services. The website also lacks a live chat or phone support service, which can make it difficult for customers to resolve any issues or inquiries promptly.

User Experience

The website has a sleek and modern design, with an easy-to-navigate interface that allows customers to quickly search and filter through various categories and products. The website also has a detailed FAQ section that covers common queries and concerns, making it a useful resource for first-time users.

Pricing and Value for Money offers a range of products at various price points, making it a convenient option for customers with different budgets. While some of the products can be slightly more expensive compared to other gift delivery services, the website offers free shipping for orders above INR 999, which can offset the cost for multiple gifts.


Some popular alternatives to include Ferns n Petals, Archies Online, and MyFlowerTree. However, stands out for its unique and personalized gift options, making it an ideal choice for those looking for a more thoughtful and creative present.

Customer Service

While the website lacks live chat or phone support, has a responsive email customer service team that strives to resolve queries and concerns swiftly. Customers can also track their orders on the website to stay updated on delivery and shipment details.

Product Quality and Selection offers a diverse range of high-quality products, including personalized photo frames, handcrafted candles, and customized t-shirts. The website also has a section for unique experiences and adventures, such as a virtual wine tasting session and a romantic balloon ride.

Website Usability

The website has a simple and user-friendly layout, with detailed product descriptions and images that allow customers to make informed decisions. The website also has a useful search function and filtering options that make it easy to find specific products or categories.

Returns and Exchanges has a straightforward return and refund policy, allowing customers to initiate a return within seven days of receiving the product. The company also provides a full refund or replacement for defective or damaged items, making it a reliable option for buyers.

Promotions and Discounts

The website frequently runs promotional offers and discounts on various products, with exclusive deals for newsletter subscribers and social media followers. Customers can also use coupon codes during checkout to receive additional discounts on their orders.

Reputation has gained widespread recognition for its unique and personalized gift options, with positive reviews and testimonials from satisfied customers. The company has also been featured in various publications and media outlets, showcasing its innovative and creative approach to gift-giving.

Payment Options accepts various payment methods, including credit and debit cards, net banking, Paytm, and UPI. The website uses secure payment gateways to ensure that customers' financial details remain safe and protected.

Loyalty Programs does not have an official loyalty program, but customers can sign up for the newsletter to receive exclusive offers and deals on products. The website also has a referral program that rewards customers for referring friends and family to the platform.

Customer Reviews

The website has a dedicated section for customer reviews, allowing users to share their experiences and feedback on various products and services. The company also responds promptly to customer reviews and works to resolve any issues or concerns raised.

Community Involvement has been involved in various community initiatives and charitable causes, such as donating to COVID-19 relief efforts and supporting equal rights for the LGBTQ+ community. The company also encourages customers to share their stories and experiences on social media, creating a supportive and inclusive community.

Shipping and Costs provides nationwide shipping across India, with delivery timelines ranging from one to six days depending on the location. The website offers free shipping for orders above INR 999, with shipping charges starting from INR 79 for orders below this amount. The company also provides international shipping to select countries, with shipping rates depending on the destination and weight of the order.


Overall, is a reliable and innovative gift delivery service that offers a diverse range of products and experiences for customers looking to send a thoughtful and unique present. While the pricing may be slightly higher than other mainstream gift delivery services, the company's emphasis on personalization and creativity makes it a standout choice for gift-givers. With a user-friendly website, responsive customer service, and a range of promotions and discounts, is an excellent option for anyone looking to send a memorable and heartfelt gift.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...