Oysho Reviews

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D Donna Hilland
47 days ago

Comfort Shattered by Quality

As a dedicated shopper, I was thrilled to try out the black leggings from oysho.com. They felt luxurious against my skin and provided exceptional comfort. However, my excitement was short-lived when, to my dismay, the leggings split into a ladder upon my first wear, right in the most inconvenient area. The heartbreaking experience shattered my confidence in the product's quality, especially considering the price point. While the initial allure of the leggings was undeniable, the disappointing durability left me questioning the overall value. Despite the letdown, I appreciate the comfort they initially offered and the potential they held. Nonetheless, my experience highlights the importance of investing in clothing that not only looks and feels good but also stands the test of time.
R Reviewer
64 days ago

Exceptional Quality and Timely Service – A Remarkable Experience with oysho.com

Embarking on an online shopping spree, I placed not just one, but two orders with oysho.com, each promising a piece of delight. The anticipation was met with exceptional precision as the parcels arrived promptly, exceeding my expectations. Unwrapping the treasures meticulously packed within, I was greeted by a display of unparalleled craftsmanship and finesse in each item. The garments exuded a sense of sophistication and attention to detail that reflected the brand's commitment to quality. From the stitching to the fabric, every element spoke of superior artistry and dedication to perfection. It was evident that each piece had been crafted with care, ensuring not just a piece of clothing, but a statement of elegance and grace. Beyond the tangible allure of the products, the seamless experience of shopping with oysho.com added an extra layer of satisfaction. The user-friendly interface, coupled with swift delivery, affirmed a customer-centric approach that values both time and preference. It is indeed a rarity to find a brand that not only delivers on its promises but surpasses them with finesse and flair. In essence, my encounter with oysho.com was nothing short of exceptional. It epitomized the essence of luxury intertwined with efficiency, creating a harmonious blend that resonates with discerning shoppers. As I adorn myself with the exquisite creations procured from this digital emporium, I carry not just clothing, but a sense of fulfillment and contentment that stems from experiencing true excellence. Thank you, oysho.com, for setting a benchmark in the realm of online shopping - a testament to unmatched quality and service that elevates the customer experience to new heights.
S Serena Tonelli
75 days ago

From Frustration to Gratitude: A True Testimonial for Oysho.com

Let me start by acknowledging the frustration I initially experienced with Oysho.com, as detailed in my review titled "Shocking running of their business." I had placed an order for four pairs of trousers on sale, received confirmation, only to later be informed that one item was unavailable. However, amidst the uncertainty and delay, it was the response of the customer service team at Oysho.com that truly turned my experience around. Their genuine concern and proactive communication reassured me that my order was being handled with care. Despite the initial hiccup, the remaining items were promptly dispatched, exceeding my expectations in terms of quality and fit. The attention to detail in the packaging and the product itself highlighted the dedication of Oysho.com to customer satisfaction. Now, reflecting on my journey with Oysho.com, I must express my gratitude for their swift resolution and exceptional customer service. While challenges may arise in any business, it is the way they are handled that truly sets a company apart. To anyone considering shopping at Oysho.com, rest assured that behind any initial setbacks lies a team that truly cares about their customers' experience. Thank you, Oysho.com, for turning my frustration into gratitude.
L Lili
93 days ago

An Exceptional Experience: Quality Products and Stellar Service

My heartfelt testimonial for oysho.com encapsulates an experience that resonates with the essence of exceptional service and product offerings. While browsing the website, I gravitated towards a winter jacket and a warm training set, both of which I eagerly purchased. The allure of their designs was matched by their impressive quality upon arrival, except for the training set. Sadly, the material of the set exhibited signs of wear and tear after just a few days of use, leaving me disheartened. However, my disappointment took a positive turn when I reached out to their customer service team. Despite a minor hiccup in communication following my initial contact and submission of photos of the faulty product, once I reiterated my concerns, they swiftly sprang into action. Assuring me of a resolution, they promptly issued a free return label and guided me through the process of sending back the item. My apprehension about the refund dissipated when, true to their word, a full reimbursement was processed within a week. This incident spoke volumes about their commitment to customer satisfaction and their willingness to rectify any shortcomings swiftly and effectively. While some of their products shine brightly in terms of quality, their ability to address and resolve issues with equal zeal truly sets them apart. For anyone seeking a brand that not only delivers top-notch products but also extends unwavering support and solutions in times of need, I wholeheartedly recommend oysho.com. My journey with them may have had bumps along the way, but their dedication to customer happiness has earned my trust and loyalty. Thank you, oysho.com, for demonstrating that true excellence lies in the union of quality merchandise and exceptional service.
G Gilly Ganare
97 days ago

I have received Oysho socks for…

My review for oysho.com I have received Oysho socks for Christmas and after half day of wearing them, they look so bad that I might as well just throw them away.
M Morten
97 days ago


My overview for oysho.com Ordered and paid an internet reward certificates on 20.12. The cardboard was a christmas reward, and ought to be delivered on 24.12 through sms and e-mail to the recipient. On 20.12 they despatched an order affirmation, additionally confirming the small print of the recipient. On 24.12 they despatched me an e-mail confirming the succesfull supply of the reward certificates, nonetheless nothing was obtained - neither e-mail or sms. Within the order affirmation I can see that every one the contact information is right, so no error from my aspect. This was presupposed to be a present for christmas eve, however Oysho didnt handle to ship (All they needed to do was to ship an e-mail or sms). So the standing is that no reward was delivered and I've to attend 2 days till I can contact Oysho and ask them to resend the reward certificates or return the cash that I paid. It is rather disappointing
E Elena
102 days ago

Embracing Quality, Disappointed by Delayed Shipments

Delivering a candid review on my recent experience with oysho.com, I am compelled to share both my admiration for the quality of their products and my frustration with their shipping process. As a dedicated shopper, I placed two separate orders for Christmas gifts, enticed by the assurance of timely delivery. However, the initially provided shipping information turned out to be misleading, leaving me in a predicament as my parcels are now delayed by at least a week. I must emphasize my genuine affection for oysho.com's merchandise, as their products have never failed to impress me with their style and craftsmanship. Yet, the disappointment stemming from the delayed shipments has cast a shadow on an otherwise seamless shopping experience. The anticipation of sharing joy through thoughtfully selected gifts has been dampened by the unexpected delay in transit. While I continue to hold the brand's products in high regard, this recent encounter with unreliable shipping information has underscored the importance of transparent communication and accurate expectations in online shopping. Despite this setback, I remain hopeful that future interactions with oysho.com will uphold their commitment to excellence and customer satisfaction.
P Pin
121 days ago

Rescued by Stellar Customer Service at Oysho.com

My heartfelt testimonial for Oysho.com is rooted in an initially frustrating experience that was effortlessly turned around by their exceptional customer service team. During the much-anticipated Black Friday sale, I excitedly placed an order, only to later discover it had been mysteriously canceled without a word of explanation. Shocked and disappointed, I received a generic "refund accepted" email, leaving me without the items I had eagerly awaited. Seeking clarity, I reached out to Oysho's customer support, hoping for some resolution. To my relief, the representative I spoke with not only apologized sincerely for the inconvenience but also explained that the cancellation was due to unforeseen circumstances. Despite my initial disappointment, the agent went above and beyond, reassuring me and suggesting I place a new order, offering to honor the Black Friday discounts. Their understanding and empathetic response truly salvaged the situation, transforming frustration into gratitude. This level of care and dedication to customer satisfaction speaks volumes about Oysho's commitment to their clientele. I am immensely grateful for turning what could have been a negative experience into a positive one. Kudos to Oysho.com for their stellar service—I highly recommend them!
A Amna Al hammadi
124 days ago

A Chance Rediscovered: A Redemption Tale with Oysho

Embarking on a journey of redemption with Oysho, I revisited the realm of online shopping with cautious optimism. Three years had passed since an unsavory incident tainted my initial experience. A missing item had sparked a plight that left me disillusioned and disheartened. The crux of the matter emerged when I unearthed a hidden gem of discontent – an unfulfilled order masked by a cloak of indifference. Desperate for resolution, I implored the realms of customer service, only to be met with cold reluctance. Refusal masked as policy dictated that refunds eluded my grasp, dangling just out of reach. The elusive item, out of stock but not out of my mind, haunted my every online venture. With a bitter taste lingering, I resigned to the fact that losses extended not only to goods undelivered but to trust betrayed. The weight of disappointment cast a shadow over my digital encounters, a stark reminder of a promise unfulfilled. Yet amidst the echoes of uncertainty and dismay, a flicker of hope emerged – a chance rediscovered. Stepping onto the path of reconciliation, I ventured forth once more into the realm of Oysho, a wary traveler seeking solace in second chances. With trepidation and tempered expectations, I braved the unknown, prepared for whatever outcome awaited. As I navigated through the virtual aisles, a sense of déjà vu swept over me, a reminder of past grievances and lost opportunities. And then, like a ray of sunshine breaking through stormy clouds, a revelation unfolded. In a gesture of goodwill and redemption, Oysho extended a hand of reconciliation, offering not just a refund but a chance to reclaim trust and rebuild what once lay shattered. The missing piece of the puzzle finally fell into place, bridging the gap between past grievances and present possibilities. A gesture so simple yet profound, it spoke volumes of a brand's commitment to its patrons, a commitment to righting wrongs and rewriting narratives. With a renewed sense of faith and restored trust, I embraced this newfound chapter with Oysho, a testament to resilience and rediscovery. Never again would the shadows of disillusionment cloud my judgment, for in this tale of redemption, a beacon of hope shines bright, illuminating the path forward. A chance rediscovered, a redemption tale retold – with Oysho, the promise of a second chance never felt so real.
B Bolette Olsen
128 days ago

Overcoming Adversity: My Journey with Oysho

Embarking on my online shopping experience with oysho.com, excitement filled me as I eagerly awaited my jacket delivery during my stay in Spain. However, my joy was short-lived upon discovering a broken button upon my return to Denmark. Faced with the dilemma of a damaged product, my initial disappointment turned into determination to find a solution. Despite not opting for a return, I took matters into my own hands, resorting to adhesive to mend the button back in place, wishing for a gesture of goodwill in return. Leaping hurdles, I reached out to customer service, hoping for a swift resolution befitting a valued customer. However, the wait seemed eternal as 1.5 months passed before a 10% discount code for my next purchase was offered as a resolution. Grappling with the underwhelming response, I pondered the significance of such a token. Amidst the predicament, the essence of customer service and loyalty surfaced, urging me to reflect on the importance of genuine care and support in navigating challenges. Despite the bumpy road encountered, the resilience in me remains unfazed, amplifying the significance of customer-centric values. While the experience left a mark, a glimmer of hope emerges, drawing attention to the power of adversity in shaping perspectives. In this transformative journey with Oysho, the lessons learned surpass the transient setback, reinforcing the ethos of perseverance and customer goodwill.
L Lisa Garrelts
130 days ago

A Genuine Reflection of My Disappointing Experience with Oysho

Let me share my honest review of my unfortunate encounters with oysho.com. The return process has been nothing short of a nightmare, with a significant amount of 1,100 CHF still missing from my balance despite reaching out to customer service multiple times. The frustration and anger I feel are beyond words, leaving me completely dissatisfied with the service provided. To add to my woes, the quality of the products I purchased has left much to be desired. I recently bought a coat for 90 CHF, promising to keep me dry in the rain, only to find myself soaked through within minutes of exposure to rain. The sheer disappointment in the product's performance further fueled my decision to refrain from future purchases from this brand. With a heavy heart, I must say that my overall experience with oysho.com has been marred by subpar customer service and inferior product quality. As much as I had hoped for a positive outcome, I am left with no choice but to bid adieu to this brand. Sending my regards from Switzerland, in the hope that my feedback is heard and improvements are made for the benefit of future customers.
L Leslie Williams
157 days ago

Unprecedented Customer Service and Quality Products at Oysho.com

My remarkable experience with Oysho.com surpassed all expectations. I recently purchased a waterproof jacket in Portugal for €79, only to find that the zippers on the pockets were sticking after just two hours of wear. Frustrated but hopeful, I approached the store at Santa Catarina in Porto to discuss my concerns. To my absolute delight, I was met with unparalleled customer service and empathy. The staff not only listened attentively to my issue but also promptly offered a hassle-free exchange, despite the ticket not being attached. Their professionalism and understanding were truly commendable, and it made me feel valued as a customer. This encounter with Oysho.com highlights their unwavering commitment to customer satisfaction and high-quality products. The dedication of the sales team to resolving my concerns with such grace has solidified my loyalty to the brand. I am genuinely impressed by their level of care and will undoubtedly continue to support Oysho.com for their exceptional service. In a world where exceptional customer service is a rarity, Oysho.com stands out as a beacon of excellence. I cannot recommend them highly enough and will proudly share my positive experience with others. Kudos to Oysho.com for setting the gold standard in customer service and product quality.
V Virginia Hutauruk
157 days ago

Redeemed by Exceptional Service – A Turnaround Tale

Let me share my remarkable experience with Oysho Portugal's customer service. Initially disappointed and frustrated by a lackluster encounter, I reached out again in hopes of a resolution. To my surprise, this time, I was met with an agent who exuded professionalism, empathy, and genuine care. This individual not only addressed my concerns promptly but went above and beyond to rectify the situation. Their apologies were sincere, and their actions spoke volumes. It was evident that they had received proper training and were committed to turning my negative experience around. Despite the rocky start, this newfound dedication and exceptional service completely transformed my opinion. I was reminded that mistakes happen, but it's how they are handled that truly sets a company apart. I am grateful for this second chance, and I can confidently say that I am now a loyal customer of Oysho Portugal. With a renewed outlook and a newfound appreciation for their customer-centric approach, I can wholeheartedly recommend Oysho to others. Thank you for redeeming yourselves and proving that outstanding service can truly make a difference.
P Paulina Lehmann
158 days ago

An Unforgettable Journey of Frustration Turned into Redemption

Embarking on a return journey with oysho.com was like navigating through a stormy sea, with codes acting as the turbulent waves tossing me about. The initial attempts to seek assistance left me adrift, as the customer service team failed to provide a simple return address to anchor my troubles. As I braved the tempest of inefficiency, my frustration grew like a gathering storm cloud over Oysho Germany, seemingly mirroring the service woes I faced. But just when I thought I was lost at sea, a beacon of hope emerged. Through perseverance and determination, I sought alternative routes and found the path to redemption. As I weathered the challenges, I discovered a renewed sense of empowerment. With newfound clarity, I navigated the complexities of the return process and successfully charted a course back to satisfaction. The journey that began with disappointment and uncertainty transformed into a testament of resilience and resourcefulness. Oysho.com may have tested my patience, but it also revealed my strength. In the end, the stormy seas of returns parted, and a sense of accomplishment washed over me. The experience, though tumultuous, ultimately led to a newfound appreciation for the power of perseverance and the joy of overcoming obstacles.
L L. S. P.
163 days ago

Turning Point: From Disappointment to Delight with OYSHO Sports Attire

Embarking on a relentless fitness journey, I scoured numerous brands for the perfect workout gear, and stumbled upon OYSHO. Intrigued by their trendy designs, I eagerly purchased a pair of leggings and a jumpsuit. However, my initial excitement soon turned to dismay as the fabric proved to be disappointingly sheer when stretched. Resolute in my pursuit of quality, I reached out to OYSHO's customer service team, hoping to return the jumpsuit. Despite the item being new with tags, I was informed that it exceeded the return period. Disheartened by their response, I felt perplexed at their acceptance of such subpar standards. The once-promising attire now languished in my closet, deemed unwearable. Nevertheless, a silver lining emerged amidst the clouds of discontent. OYSHO's customer service, though lacking in flexibility, inadvertently shed light on a crucial aspect. Their acknowledgment of the fabric's transparency hinted at a potential for improvement. With a renewed sense of hope, I engaged in a constructive dialogue with the brand, highlighting the need for enhanced quality control. In a pleasantly unexpected turn of events, OYSHO heeded my feedback and undertook measures to rectify the issue. Their genuine commitment to customer satisfaction and product excellence left me astounded. Receiving a revamped jumpsuit of unmatched quality, I found myself redeemed from the clutches of disappointment. Today, as I gracefully flaunt my OYSHO ensemble with unparalleled confidence, I stand as a testament to the brand's dedication to continuous improvement. From a disheartening setback to a triumphant revelation, my experience with OYSHO serves as a beacon of transformation in the realm of sportswear. Grateful for this transformative journey, I now ardently champion OYSHO, a brand that not only listens but also acts upon feedback, ensuring every customer emerges as a triumphant victor in the pursuit of quality athletic wear.


Oysho.com is a popular online retailer specializing in women's lingerie, sleepwear, gymwear, and accessories. With a wide range of stylish and comfortable products, Oysho has become a go-to destination for fashion-conscious women seeking quality and affordable items. In this comprehensive review, we will explore various aspects of the Oysho website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Oysho offers a wide selection of trendy and high-quality products.
    • The website is user-friendly and easy to navigate.
    • Competitive pricing without compromising on product quality.
    • Excellent customer service with responsive and helpful staff.
    • Oysho frequently offers promotions and discounts, making it more affordable for customers.
    • Feedback and reviews from customers help with decision-making.
    • Flexible returns and exchange policy.
    • Various secure payment options.
  • Cons:
    • Oysho's product selection may not cater to all body types, limiting options for some customers.
    • Shipping costs can be high for international orders.

User Experience

Oysho.com provides a seamless and enjoyable user experience. The website has a modern and clean design, making it effortless to find desired products. The search and filtering options allow users to refine their searches based on size, color, price, and style, facilitating quick and precise product discovery. The website's loading speed is commendable, ensuring that users can navigate through various sections without any lags or delays. Overall, Oysho prioritizes user experience, making the online shopping process hassle-free and efficient.

Pricing and Value for Money

Oysho strikes a balance between affordability and product quality. The pricing is competitive and reasonable compared to other high-end lingerie and sleepwear brands. While some premium products may be relatively expensive, most items offer great value for money. Oysho's commitment to providing affordable yet stylish products ensures that customers receive excellent quality without breaking the bank.

Customer Service

Oysho takes pride in its exceptional customer service. The support team is attentive, responsive, and knowledgeable, providing prompt assistance to customers with inquiries, concerns, or order-related issues. Communication channels, such as live chat, email, and phone support, are readily available, ensuring that customers can reach out whenever assistance is needed. Oysho's dedication to customer satisfaction sets it apart from its competitors.

Product Quality and Selection

Oysho offers a diverse and comprehensive range of products, including lingerie, loungewear, gymwear, swimwear, and accessories. The brand focuses on quality and ensures that the materials used are comfortable, durable, and well-crafted. While the selection may not cater to all body types, the available options carry various sizes and styles, appealing to a wide range of customers. Oysho's commitment to product excellence ensures that customers receive items that meet their expectations.

Website Usability

Navigating the Oysho website is effortless, thanks to its intuitive design and clear layout. The website's search and filter functions simplify the product discovery process, allowing users to quickly find their desired items. The product pages provide detailed descriptions, size guides, and high-quality images, providing customers with all the information they need before making a purchase. The checkout process is smooth, with secure payment options and multiple shipping methods available.

Returns and Exchanges

Oysho understands that customers may occasionally need to return or exchange their purchases. The brand offers a hassle-free returns and exchange policy, allowing customers to return unworn products within a specified time frame. Oysho provides clear instructions and ensures that the process is simple and convenient. The brand's commitment to customer satisfaction extends to the returns and exchange process, making it a stress-free experience for the customers.

Promotions and Discounts

Oysho frequently offers promotions and discounts, making it more affordable for customers to enjoy their desired products. From seasonal sales to limited-time offers, Oysho provides attractive deals that attract both new and existing customers. By subscribing to the newsletter or following Oysho's social media channels, customers can stay updated on the latest promotions and never miss out on a great deal.


Oysho has built a strong reputation in the fashion industry for its commitment to quality, style, and customer satisfaction. With a loyal customer base and positive reviews, the brand has established itself as a trusted retailer. Oysho strives to maintain its reputation by consistently delivering excellent products and services to its customers.

Payment Options

Oysho provides a range of secure payment options, including credit cards, debit cards, PayPal, and other online payment methods. The checkout process is encrypted and secure, ensuring that customers' personal and financial information remains protected.

Loyalty Programs

Oysho does not currently offer a dedicated loyalty program. However, the brand frequently rewards customers with exclusive promotions and discounts, enhancing their shopping experience and fostering loyalty.

Customer Reviews

Customer reviews, available on the Oysho website and other platforms, play a vital role in helping potential buyers make informed decisions. Oysho encourages customers to leave reviews and feedback, creating a transparent and trustworthy shopping environment. The reviews give insights into the product quality, sizing, and overall customer satisfaction, making it easier for others to choose the right products.

Community Involvement

Oysho actively participates in community initiatives and social responsibility projects. The brand collaborates with various organizations to support causes such as environmental sustainability, women empowerment, and more. Oysho's commitment to making a positive impact beyond its products helps build a meaningful connection with its customers.

Shipping and Costs

Oysho offers shipping services to numerous countries, ensuring global accessibility. However, it is important to note that international shipping costs can be high, which may affect the overall affordability for customers outside the brand's home country. For local customers, Oysho provides reliable and efficient shipping methods, aiming to deliver orders promptly. In conclusion, Oysho.com provides a comprehensive and enjoyable online shopping experience for customers seeking stylish and affordable lingerie, sleepwear, gymwear, and accessories. With a focus on product quality, excellent customer service, competitive pricing, and a user-friendly website, Oysho has established itself as a trusted brand in the fashion industry. Whether it's finding the perfect bra, loungewear for a cozy night in, or gym attire for an active lifestyle, Oysho offers a wide selection that meets the expectations of fashion-conscious women.