Users Voice for Pacificabeauty

63% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
38% users rated Excellent
Pie Chart Review Representation for Pacificabeauty
Pacificabeauty Overall rating
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Review article published on: 12 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jul 2022 5 4.1 4.4 4.1 4.4 1.8
Aug 2022 5 3.3 4.2 3.7 2.8 2.2
Sep 2022 5 3.8 4.5 4.1 4.5 2.3
Oct 2022 5 4 4 3.9 3.6 3.6
Mar 2023 2.6 3.3 4.2 4.1 4.4 5
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Detailed Pacificabeauty Review by

Introduction

Pacifica Beauty is a renowned brand committed to offering cruelty-free, 100% vegan skincare, makeup, fragrance, and bath & body products. The company is founded and based in Portland, Oregon, and caters to customers worldwide through its online platform, pacificabeauty.com.

Pros and Cons

Pros: - All products are vegan, cruelty-free, and sustainably produced - Wide variety of products including skincare, makeup, and fragrance - Free standard shipping on orders above $50 - 100% satisfaction guarantee and easy returns & exchanges - Loyalty program and promotions for returning customers Cons: - Limited availability of specific products in certain regions - Prices may be higher compared to some competitors

User Experience

The pacificabeauty.com homepage has a clean and elegant layout that is aesthetically pleasing and easy to navigate. Users can browse through various categories, search for specific products, read reviews, and connect with the brand's social media accounts. The checkout process is streamlined and allows for easy payment and order tracking.

Pricing and Value for Money

Pacifica Beauty products are priced higher than some of its competitors, but the company's emphasis on sustainability, ethical sourcing, and vegan & cruelty-free production justifies the cost. Customers can save money by taking advantage of the company's promotions, loyalty program, and free shipping offer on orders above $50.

Alternatives

Alternatives to Pacifica Beauty include brands such as Tarte Cosmetics, Kat Von D Beauty, and Milk Makeup. While these brands may offer similar products, Pacifica Beauty's commitment to sustainability, veganism, and cruelty-free production sets it apart.

Customer Service

Pacifica Beauty's customer service team is helpful, friendly, and responsive. The company offers a 100% satisfaction guarantee and makes it easy to request returns or exchanges. Customers can reach the support team through email, phone, or online messaging.

Product Quality and Selection

Pacifica Beauty products are made from natural, sustainably sourced ingredients and are free from harmful toxins, parabens, and phthalates. The brand offers a wide selection of skincare, makeup, fragrance, and bath & body products that cater to all skin types and preferences.

Website Usability

The pacificabeauty.com website is intuitive and easy to navigate. Users can browse products based on categories, search for specific items, and read product descriptions and reviews. The website is also responsive and works well on mobile devices.

Returns and Exchanges

Pacifica Beauty offers a 100% satisfaction guarantee and easy returns & exchanges. Customers can request a return or exchange through the company's website, and can expect a refund or replacement within a few weeks of processing.

Promotions and Discounts

Pacifica Beauty regularly offers promotions and discounts for returning customers. Customers can also take advantage of the company's loyalty program, which rewards customers for repeat purchases.

Reputation

Pacifica Beauty has a strong reputation for its commitment to sustainability, veganism, and cruelty-free production. The brand has received positive reviews from customers and industry experts alike.

Payment Options

Pacifica Beauty accepts a variety of payment options, including major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Pacifica Beauty offers a loyalty program that rewards customers for repeat purchases. Customers can earn points for each purchase and redeem them for discounts and exclusive promotions.

Customer Reviews

Customer reviews on pacificabeauty.com are overwhelmingly positive, with many customers praising the brand's commitment to sustainability and its high-quality, vegan products.

Community Involvement

Pacifica Beauty is involved in several community projects and initiatives aimed at promoting sustainability, social responsibility, and ethical production. The brand also partners with various non-profit organizations to support various causes.

Shipping and Costs

Pacifica Beauty offers free standard shipping on orders above $50. Customers can also opt for expedited shipping at an additional cost. Shipping costs may vary depending on the location and size of the order.

Pacificabeauty Recent User Reviews

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Reviewer Name: Andrea Oprici

Review Submission Date: 2022-02-01

Review Title: Poor Customer Service
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Review Description: Great products, very poor customer service! Does not provide a full refund for orders. Delayed shipment of a month for an order placed, package did not even arrive to my address, provided partial refund and expected customer to pay for shipping costs when the package was never received. This company is a total rip off despite the quality products.Tip for consumers:Waited over a month for an order that never even showed up. Be aware they will scam you for shipping prices and returns.

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Reviewer Name: Elizabeth

Review Submission Date: 2022-01-30

Review Title: I bought the deodorant bundle and it…
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Review Description: I bought the deodorant bundle and it make my underarms darker. I posted the review talking about my experience and they never posted. I love the vegan skin bundle tho, but I really think they should be more honest about their reviews.

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Reviewer Name: Cienna

Review Submission Date: 2021-02-09

Review Title: Affordable vegan skincare!
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Review Description: Affordable, vegan skincare. I love the variety of skincare products that this brand has!! I’ve been using serums and face washes that work fantastic. The fact that this company does not exploit animals is extremely important and I am thankful for this. Only support vegan companies!

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Reviewer Name: Gayle Breslin-Nugent

Review Submission Date: 2020-11-17

Review Title: ***Poor Service... ***
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Review Description: Imagine my delight when I found out I could purchase my beloved perfume direct from the US. Pacifica recommended carrier for the UK... Myus.com...Never again. 79USD all-in for shipping, over 25USD more than the products themselves! No support from Pacifica, a trusted brand, hmmm...

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Reviewer Name: Sarah R

Review Submission Date: 2020-06-04

Review Title: I absolutely love this company they are…
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Review Description: I absolutely love this company they are all natural vegan they do not test on animals and I absolutely love all of their products and continue to buy more and more all the time I fully support this company I would recommend them to anyone

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