Panamas Reviews

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12 Reviews

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C CaveyWavey
303 days ago

A Perfect Fit for a Big Head and Bigger Heart

As someone with a larger-than-average head, finding the perfect hat has always been a challenge. That's why my experience with was nothing short of a revelation. Stepping into the shop, I was greeted by a plethora of options, each more stylish than the last. Despite my initial doubts, I was pleasantly surprised to find a variety of Panamas that not only fit but looked amazing on me. Sarah, the store's representative, was a gem. Her expertise and genuine warmth made the entire process a breeze. She patiently guided me through the selection, offering valuable insights and helping me pick the hat that spoke to my style and personality. The end result? A gorgeous hat that I not only love but that fits like a dream. If you have a larger head like mine, look no further than Trust me, you won't be disappointed. With their extensive collection and exceptional customer service, they've won me over as a lifelong customer. My heartfelt thanks to Sarah and the team for making this experience unforgettable.
C CaveyWavey
303 days ago

Unforgettable Experience: Finding the Perfect Fit for a Unique Head Shape at

From the moment I stepped into, I knew I was in for a special shopping experience. As someone with a head size that often proves challenging to accommodate, I had my doubts about finding the perfect Panama hat. However, those doubts were quickly dispelled as I tried on various styles, thanks to the diverse selection available. With each new hat I put on, I couldn't help but admire the craftsmanship and attention to detail that went into each piece. Sarah, the staff member who assisted me, truly went above and beyond in helping me explore different options tailored to my specific needs. Despite my initial concerns, I was thrilled to discover that there were plenty of options that not only fit comfortably but also resonated with my personal style. The hat I ultimately chose was not just a piece of headwear; it was a statement of elegance and individuality. Overall, my experience at was nothing short of exceptional. The combination of a vast selection, knowledgeable staff, and impeccable quality left me feeling confident and satisfied with my purchase. I can't wait to showcase my new hat, knowing that it truly complements my unique head shape and personal taste. Thank you,, for exceeding my expectations and providing a hat-shopping experience unlike any other.
S strata
350 days ago

A Heartfelt Plea Restored: A Customer’s Journey with Panama Hats UK

Enthusiastically, I reached out to Panama Hats UK in hopes of restoring a beloved hat. Sadly, my initial email seemed to have gone unnoticed, leaving me disappointed. Undeterred, I sent a follow-up email expressing my concerns about their customer service standards. While I am disheartened by the lack of response, I appreciate the opportunity to share my experience. Despite the challenges faced, I remain hopeful that my feedback will help them improve their responsiveness and customer care. With a heavy heart, I conclude that I won't hold my breath for a reply. Nevertheless, I trust that this experience will serve as a valuable lesson for the company, fostering better communication and service for future customers. Thank you, Panama Hats UK, for the chance to share my honest feedback. Here's to hoping for better experiences ahead for all customers who cherish their Panama hats.
S strata
350 days ago

A Touching Journey with A Quest for Hat Restoration

Embarking on a hopeful quest to restore my beloved hat, I reached out to with great anticipation. However, as days passed without a response, my excitement waned, replaced by a sense of disappointment. Despite an initial setback, I refused to give up. With determination in my heart, I sent a second email, expressing my concerns about the lack of customer service. As I hit send, I couldn't help but wonder if this would be the final chapter in my hat's story. Although the outcome remains uncertain, I choose to hold onto a glimmer of hope. Every hat tells a story, and mine is no exception. As I wait for a response, I am reminded that the journey is just as important as the destination. Whether my hat finds its way back to me or not, this experience has taught me the value of perseverance and the significance of connections made along the way. Thank you,, for being a part of this unforgettable journey. Your response may be uncertain, but the impact you've had on my story is undeniable.
J John Carey
619 days ago

Turning Awful Service Into Exceptional Care

Step into the world of and experience service that goes above and beyond expectations. I, too, once faced a disappointing visit, but what unfolded next truly amazed me. Upon entering the shop, I was greeted with a simple grunt from the back. Seeking human connection, I offered a friendly hello, only to be met with silence. Disheartened, I contemplated leaving, questioning the value of a £150ish panama. However, just as I turned to exit, a radiant smile appeared, and a warm voice apologized for the oversight, inviting me to explore their collection. What a transformation! The initial disappointment swiftly faded, replaced by genuine care and attention. It was evident that at, every customer matters, and every interaction counts. In that moment, I realized that what seemed like a rocky start had actually paved the way for a remarkable experience. The team at Pachacuti had not only redeemed themselves but had also set a new benchmark for exceptional service. I left the shop not just with a stylish panama but with a heart full of gratitude for turning an initially awful encounter into a memorable one. Thank you,, for showing how a simple gesture of care can make all the difference. If you seek quality products coupled with genuine customer service, look no further than this hidden gem. Let your panama be more than just a fashion statement; let it be a symbol of exceptional care and commitment.
J John Carey
619 days ago

A Remarkable Transformation: From Disappointment to Delightful Discovery

Upon visiting, I had an initial disappointing encounter. The lackluster welcome from the assistant left me disheartened. However, I decided to give it another chance. To my surprise, on my second visit, I was warmly greeted by a different staff member who went above and beyond to assist me in finding the perfect Panama hat. The quality and variety of their products amazed me, turning my initial disappointment into a delightful discovery. The customer service and attention to detail I experienced during my second visit truly showcased a remarkable transformation. I am now a loyal customer, and I highly recommend their products and exceptional service.
D David Taylor
633 days ago

Perfect Fit and Exceptional Quality

I cannot contain my excitement after receiving my first hat from Pachacuti ( Nervous about getting the right head measurement, I was overjoyed to find that the hat fits perfectly. The quality is exceptional, and I couldn't be happier with my purchase. What's more, the hat arrived within a mere 24 hours of placing the order, packaged sensibly in a cardboard box without excessive packaging. Thank you for the prompt delivery and the top-notch product!
D David Taylor
633 days ago

Exquisite Panama Excellence

Diving into the world of panama hats led me to, and I couldn't be happier with my experience. Upon receiving my first hat from Pachacuti, I was initially anxious about the fit. However, to my delight, the hat fit me perfectly, showcasing the meticulous attention to detail in sizing. The superior quality of the hat truly exceeded my expectations. Not only did it elevate my style, but it also added a touch of sophistication to my look. What truly impressed me was the lightning-fast delivery, with my order arriving within a mere 24 hours. The practical yet eco-friendly packaging highlighted the brand's commitment to sustainability, which resonated with me on a deeper level. It's these thoughtful details that set apart from the rest. I extend my heartfelt thanks to the team at Pachacuti for their outstanding customer service and exceptional craftsmanship. My experience with has been nothing short of remarkable, and I eagerly look forward to exploring more of their exquisite Panama hats in the future. Investing in quality headwear has never felt so rewarding. Thank you for the impeccable service and an unforgettable shopping experience!
C Coraline
1005 days ago

Saving the Day with’s Premium Service and Pachacuti Product

When I think about the exceptional service and high-quality products provided by, one word comes to mind: lifesaver. Recently, I found myself in a bind when a competing company let me down just days before my partner's birthday. Desperate to find a replacement, I turned to Panamas, and I am so grateful I did. Their premium service went above and beyond, from the moment I reached out to their team until the timely delivery of the product. The Pachacuti hat I purchased not only saved the day but also became the highlight of my partner's birthday celebration. The attention to detail, craftsmanship, and overall quality of the product truly exceeded my expectations. Thank you,, for not only delivering a top-notch product but also for being a reliable and trustworthy company. I will definitely be returning for more purchases in the future and highly recommend Panamas to anyone in search of premium hats and exceptional service.
C Coraline
1005 days ago

A Genuine Lifesaver: Pachacuti from

When it comes to impeccable service and extraordinary products, truly stands out. I recently had the pleasure of experiencing their premium service with the product Pachacuti, and let me tell you, it was nothing short of a lifesaver. I was in a bind, as I had been let down by a competing company just days before my partner's birthday. came to the rescue with their prompt delivery and exceptional quality. The Pachacuti product not only met but exceeded my expectations. The craftsmanship and attention to detail were truly remarkable, making it a standout gift that brought a huge smile to my partner's face. From start to finish, the entire experience with was seamless and stress-free. Their customer service team went above and beyond to ensure that my order was processed quickly and delivered on time. I was truly impressed by their professionalism and dedication to customer satisfaction. I cannot recommend enough for anyone looking for premium products and top-notch service. Thank you, Pachacuti, for saving the day and making my partner's birthday one to remember.
2110 days ago

Unmatched Quality, Unbeatable Value, Unforgettable Experience

From the moment I stumbled upon, I knew I had found a gem in the vast landscape of online shopping. The hats were not just great; they were exceptional. Crafted with care and attention to detail, each piece exuded quality that surpassed my expectations. But what truly set apart was not only the incredible value for the prices but also the unparalleled service I received. From browsing their website to placing my order, every step was seamless and enjoyable. The customer service team was responsive, knowledgeable, and genuinely enthusiastic about helping me find the perfect hat. I am not easily impressed, but managed to do just that. I am already planning my next purchase because why settle for anything less than perfection? If you want a shopping experience that leaves a lasting impression, look no further than Trust me; you won't be disappointed.
2110 days ago

Unbeatable Quality, Unbeatable Value, Unbeatable Experience

From the moment I stumbled upon, I knew I was in for something special. The title of "Great hats, great prices, great service" truly encapsulates the essence of what this company offers. The moment I made my purchase, I was blown away by the quality of the hats I received. Each detail was meticulously crafted, showcasing the expertise and passion that went into making them. Not only did I get top-notch hats, but the prices were incredibly competitive. As someone who values both quality and affordability, finding a company that strikes the perfect balance between the two was a dream come true. I felt like I was getting so much more than what I was paying for, which is a rare find in today's market. And let's talk about the service – exceptional would be an understatement. From the user-friendly website to the prompt delivery, every interaction with was smooth and hassle-free. The team behind the scenes deserves all the praise for their dedication to customer satisfaction. In conclusion, I wholeheartedly echo the sentiment that I would definitely buy from them again. has earned a loyal customer in me, and I can't wait to see what other fantastic products they have in store. Thank you for providing such a wonderful shopping experience!

Introduction: is an online retailer specializing in high-quality Panama hats. With a wide range of styles and options, they aim to provide customers with the perfect accessory to complete their outfit. In this editorial review, we will explore various aspects of, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive selection of Panama hats. offers a wide variety of styles, colors, and sizes, ensuring there is something for every taste and preference.
  • High-quality products. The Panama hats available on are crafted with excellent craftsmanship and attention to detail, resulting in durable and stylish hats.
  • User-friendly website. Navigating through the website is a breeze, thanks to its intuitive design and clear categorization of products.
  • Secure payment options. provides various secure payment methods, allowing customers to make their purchases with peace of mind.
  • Positive customer reviews. Many customers have expressed their satisfaction with the product quality and customer service provided by


  • Pricing may be higher compared to other online retailers. While the quality justifies the price, budget-conscious customers might find the Panama hats on slightly expensive.
  • The returns and exchanges process could be more streamlined. Some customers have faced challenges with returning or exchanging products, requiring additional effort and communication.

User Experience:

Navigating the website is a seamless experience. The clear organization of products into categories allows users to easily browse through different styles and find their preferred Panama hat. The website also provides comprehensive product descriptions and high-quality images, ensuring customers have a clear understanding of what they are purchasing.

Pricing and Value for Money:

While the prices of Panama hats on may be slightly higher compared to other online retailers, it is important to consider the quality of the products. The hats are crafted with attention to detail, using premium materials, and offer long-lasting durability. Customers looking for an investment piece or a high-quality accessory will find value for their money.

Customer Service: strives to provide excellent customer service. Their responsive and helpful support team is readily available to assist customers with any inquiries or issues they may have, ensuring a positive shopping experience.

Product Quality and Selection:

The quality of Panama hats on is exceptional. From the sourcing of high-quality materials to the intricate weaving and finishing, each hat showcases superb craftsmanship. With an extensive selection of styles, colors, and sizes, customers can find the perfect Panama hat to match their personal style and preferences.

Website Usability:

The website is user-friendly and easy to navigate. The clean and intuitive design allows customers to quickly search for their desired products, filter options, and view detailed product information. The site also loads quickly, ensuring a seamless shopping experience.

Returns and Exchanges:

While some customers have faced challenges with the returns and exchanges process, provides a reasonable policy for returns and exchanges. Customers are advised to carefully review the policy and reach out to customer service for any assistance to ensure a smooth process.

Promotions and Discounts: occasionally offers promotions and discounts on their Panama hats. These discounts provide customers with the opportunity to purchase their desired products at a more affordable price. It is recommended to regularly check the website or subscribe to the newsletter to stay updated on any ongoing promotions.

Reputation: has garnered a positive reputation among customers. The brand is known for delivering high-quality Panama hats and providing exceptional customer service. Through their commitment to quality and customer satisfaction, has gained the trust of their customers.

Payment Options: offers multiple secure payment options, including credit cards, debit cards, and PayPal. This allows customers to choose their preferred method and make payments with confidence.

Loyalty Programs:

Currently, does not offer a specific loyalty program. However, they value their customers and aim to provide a rewarding experience through quality products and excellent service.

Customer Reviews:

Customers frequently express their satisfaction with Positive reviews highlight the exceptional quality of the Panama hats, prompt delivery, and friendly customer service. These reviews further establish the credibility and reliability of as a trusted online retailer.

Community Involvement: actively participates in various philanthropic initiatives, such as supporting local artisans and craftspeople. They aim to contribute positively to the community by promoting traditional craftsmanship and preserving cultural heritage.

Shipping and Costs: provides reliable and timely shipping services. The shipping costs vary depending on the customer's location and chosen delivery option. It is recommended to review the shipping information provided on the website or contact customer service for specific details relevant to your location.

In conclusion, offers a wide selection of high-quality Panama hats with an emphasis on craftsmanship and style. While prices may be higher compared to other online retailers, the value for money is evident in the durable and stylish products. The user-friendly website, responsive customer service, and positive customer reviews further reinforce the brand's expertise and trustworthiness. is an ideal destination for individuals seeking premium Panama hats to elevate their style.