Panerabread Reviews

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59 Reviews

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A Culinary Disappointment Turned Pocket Drainer at Panera Bread: A Lesson in Managing Expectations

Dear fellow food enthusiasts, let me share my recent experience at Panera Bread with you. Intrigued by the legendary steak and arugula sandwich, a dish now only whispered about in nostalgic tones, I ventured forth with hope in my heart. Alas, destiny had other plans for me, as the elusive item was no longer on the menu. Undeterred, I sought advice from the culinary guides behind the counter, who, in their wisdom, suggested a substitute. Little did I know that this substitution would test my taste buds and my wallet in equal measure. Picture, if you will, a paltry portion of roast beef nestled amidst thick, unyielding slices of white bread, almost lost in a sea of unadorned shredded lettuce. No savory dressing to elevate the flavors, no promised pickle oasis to cut through the monotony. And the price tag? A staggering $13.00, a figment of my worst nightmares materialized in a cash register receipt. In my quest for gastronomic satisfaction, I found disappointment served on a plate. But fear not, dear reader, for in this misstep lies a valuable lesson: manage thy expectations, lest ye be financially drained by the siren call of a lackluster sandwich. Let my tale be a cautionary one, a beacon of warning in the vast sea of culinary choices. May your meals be savory, your pickles plentiful, and your pockets unscathed.

EXCEPTIONAL SERVICE FROM PANERA BREAD

As a busy full-time nurse working shift hours, finding convenient and healthy meal options is crucial for me. Panera Bread has been a consistent go-to for me long before the challenges of COVID emerged. Recently, I decided to try their online ordering for the first time, and I was impressed by the ease of ordering, payment process, and home delivery. However, a small mistake in my order left me feeling frustrated. I reached out to Marlo at the Selinsgrove, PA store, and her exceptional customer service turned my experience around. Despite my mix-up with the order, Marlo handled the situation with grace and efficiency, correcting the mistake while still making me feel valued as a customer. Her genuine willingness to help and positive attitude made a lasting impression on me. Having visited multiple Panera Bread locations, including Selinsgrove, Bloomsburg, Williamsport, and Lewisburg, I have consistently encountered friendly staff members who prioritize customer satisfaction. The level of care and respect shown by Panera Bread employees, especially towards frontline workers like myself, goes a long way in making us feel appreciated after strenuous shifts. I want to extend my gratitude to Marlo and all the hardworking employees at Panera Bread for their outstanding service. The seamless ordering process, timely delivery, and interactive tracking feature further enhanced my overall dining experience. It's evident that Panera Bread values its customers and strives to provide not only delicious food but also exceptional service. I urge Panera Bread to acknowledge and appreciate employees like Marlo, who truly make a difference in customers' lives. Thank you for consistently delivering on your promise of quality service and wholesome meals. Panera Bread has undoubtedly become a comforting and reliable choice for me during challenging times. Thank you for your dedication and care. - Renee Pfleegor

NO SOUP for a $1 with entree FALSE ADVERTISING I’m doing that right now

My review for panerabread.com They have been advertising soup for a dollar with entrée recently. It is on their app offering code which is SOUP. Today I decided to enjoy that special. I placed an order on the app adding the code for two sandwiches & 2 soups at $7.99. each & the code only took 29 cents off. The staff after first stating that one had to place that order on the app to get the special, flipped when I explained and showed them my phone. They then insisted “oh, well, the special was over’even though again, I showed my phone and their app proving differently. I’m extremely disappointed that they didn’t make an effort to honor their own special. I actually really enjoy Panera. However, this ridiculousness & complete lack of honoring their own advertising is stunning. My friend and I were given the total run around & blatantly lied to. She actually suggested we call their IT department to address the concern. She was also rude & had a bad attitude.

Above and Beyond Service at Panera Bread!

My experience with Panera Bread has been nothing short of exceptional. Despite finding the food to be subpar, the standout feature for me has been the unparalleled level of politeness exhibited by their staff. Yes, the abundance of marketing emails was overwhelming initially, but when I encountered login issues and was in a strange account limbo, their customer service truly shone. Receiving a personal phone call to address my login problem was unexpected and goes beyond what one would typically expect from a fast food establishment. It may seem like a lot of effort for a quick meal provider, but the gesture did not go unnoticed. Panera Bread's dedication to addressing customer concerns with such care and attention sets them apart in the industry. While the food may be basic, the service is anything but. Kudos to Panera Bread for showing that exceptional customer service can elevate even the simplest dining experience.

Finding Full Satisfaction at Panera Bread

I recently ordered from Panera Bread and decided to try out their hot bowl and salad bowl based on a previous customer’s feedback about portion sizes. I was hoping for a hearty meal that would fill me up, but unfortunately, I was left disappointed. The hot bowl I received contained only rice, dark chicken meat, and broccoli, barely filling half the bowl. The same issue persisted with the salad bowl – inadequate portion size despite the premium price. Despite the efficient delivery and decent food quality, the value for money was severely lacking. I couldn’t help but feel like I had overpaid for what essentially equated to half a meal. The $1 delivery fee seemed reasonable, but the additional $3.50 service fee felt unjustified given the portion sizes. In the end, I ended up spending $20 for what felt like half a bowl – a steep price to pay for a less-than-satisfying dining experience. While the convenience of delivery and the food quality were satisfactory, I believe that Panera Bread could enhance its offerings by ensuring that customers receive full and satisfying meals, especially considering the prices charged. Until improvements are made in portion sizes and pricing, I would recommend exploring other dining options for a more fulfilling experience.

A Heartfelt Bond with Panera Bread: A Customer’s Journey

Enthusiastically sharing my recent experience at Panera Bread, I had a bittersweet moment at the store on 38th and Lowell Blvd in Denver, Co. Despite arriving after closing time, the exceptional service I received from Aaryn transcended disappointment into gratitude. Eager to satiate my hunger, I embarked on an unusual drive-thru encounter where Aaryn, epitome of exceptional customer service, not only clarified the revised closing hours but also empathized with my situation, even acknowledging the comical detail of my 'one shoe' mishap. Such personalized attention and willingness to go beyond the norm left a lasting impact, reaffirming my loyalty to Panera Bread. With a heartfelt shoutout to Aaryn for his unwavering dedication and understanding, I extend my deepest appreciation for his kindness in a moment of need. The team at Panera Bread on 38th Ave in Denver exemplifies the pinnacle of customer service, setting a remarkable standard that resonates with patrons like myself. Their commitment to customer satisfaction and going the extra mile showcases a genuine care for each individual that walks through their doors. As a customer for life, my family and I are continuously drawn to Panera Bread not only for their delectable treats but, more importantly, for the exceptional service that creates a sense of belonging and camaraderie. Each visit is not just a transaction but a reminder of the strong bond forged through mutual respect and genuine care. Thank you, Panera Bread, for fostering a welcoming environment and thank you, Aaryn, for embodying the true essence of outstanding customer service. Your actions have left an indelible mark on my heart, solidifying my loyalty to a brand that values its customers above all else. Here's to many more heartwarming moments and treats shared at Panera Bread – a culinary haven intertwined with unforgettable experiences. Excited to continue this journey as a devoted customer, cherishing the unique rapport established with this remarkable team.

An Unforgettable Experience at Panera Bread Cincinnati

My recent visit to the Panera Bread located at Cincinnati - Eastgate N Dr, slightly west of Glen Este-Withamsville Rd Cafe# 204918, left a lasting impression on me. As I eagerly awaited my salad, I couldn't help but notice how remarkably cold it was, bordering on frozen. It seemed as though the greens had been either sprayed with refrigerating mist or even frozen before serving. Meanwhile, my friend opted for the broccoli soup, only to witness a concerning sight - water being added to the serving. The experience raised doubts about the overall quality and preparation standards at this branch. Despite spending $30 on our meals, the value for money was undeniably lacking, leaving us feeling unsatisfied. The culmination of these disappointing occurrences led me to bid farewell to Panera Bread, as I felt my dining expectations were not being met. Goodbye, Panera Bread.

A Love Letter to Panera: Rediscovering Joy Through Rewards

My experience with the Panera app was a game-changer, introducing me to a world of convenience and rewards. The moment I received the Rewards flyer with four enticing offers, I couldn't contain my excitement. However, what awaited me surpassed all expectations. Navigating the Panera website was like embarking on a culinary adventure - seamless, easy, and filled with delightful surprises at every turn. The user-friendly interface made redeeming my rewards a breeze, transforming each visit into a treasure trove of discounts and freebies. I can't help but feel grateful for stumbling upon this digital gem, rekindling my love for Panera in ways I never thought possible. Each visit now holds the promise of not just delicious meals but also the joy of unlocking new rewards, making every dining experience all the more fulfilling. In a world where convenience reigns supreme, Panera has truly raised the bar with its app and rewards program, proving that sometimes, the best things do come in digital packages.

Saying Farewell to Flavors: A Bittersweet Goodbye to Panera’s Cinnamon Rolls

As a loyal customer of Panera Bread, the gradual changes in their menu left me disheartened. The downsizing of portions and elimination of beloved items had me on the fence. However, today marked a turning point – the once glorious cinnamon roll, a favorite that never failed to delight my taste buds, now reduced to a mere shadow of its former self, a mere 1-inch high treat. This final alteration was the tipping point for me. Goodbye, Panera. Your cinnamon roll will be dearly missed.

Authenticity and Quality Every Time – A True Panera Enthusiast’s Perspective

As an avid Panera Bread customer, I have always appreciated the authenticity and quality that this establishment offers. From their flavorful soups to their tantalizing sandwiches, I have always found myself returning for more. However, my recent experience has left me feeling disheartened. On January 14th, 2024, I excitedly ventured to my local Panera Bread with the hope of indulging in their $1 soup with entree special, only to be informed that it was available exclusively through their online app. Despite this initial disappointment, I decided to proceed with ordering a half Southwest Chicken Sandwich, which was prominently displayed on the menu board for $5.29. To my surprise, I was charged $6.29 at the register, as the fine print stipulated that I needed to pair it with a soup or salad. To compound my dissatisfaction, the size of the half sandwich seemed to mirror the disappointment I felt, looking more like a quarter of a full sandwich. With the addition of a coffee, my total came to approximately $9.40, leaving me questioning the value of my purchase. While this experience has left me feeling disheartened, I remain hopeful that Panera Bread will revisit their approach to pricing and portioning, ensuring that every customer feels valued and satisfied with their visit. Panera Bread, I urge you to uphold the authenticity and quality that initially won my heart, and I eagerly await the opportunity to once again enjoy your offerings with the same enthusiasm and delight. Sincerely, A Dedicated Panera Enthusiast

Exceeding Expectations: A Genuine Panera Bread Experience

I must disagree with the negative review because my experience with Panera Bread has always been exceptional. The team at my local store consistently goes above and beyond to accommodate my requests and create the perfect meal for me. From customizing my order to ensuring that it exceeds my expectations, I have always felt valued as a customer. The ingredients used in their food are of high quality, and every dish bursts with flavor. I appreciate the attention to detail and the effort put into creating a wholesome and delicious meal. The gift cards are an added bonus that allows me to enjoy their offerings regularly. In particular, I adore the sauces offered at Panera Bread. They complement the sandwiches perfectly and add a delightful twist to every bite. It's evident that a lot of thought and care go into the development of their menu. Overall, I highly recommend Panera Bread to anyone looking for a delightful dining experience. The dedication of the staff and the exceptional quality of the food make it a top choice for me. I am always looking forward to my next visit!

Redefining Exceptional Service: A Heartfelt Testimonial

As a seasoned customer of panerabread.com, I was initially disheartened by my recent experience, which almost led me to give up on the brand entirely. However, every cloud has a silver lining, and I am pleased to say that my faith in Panera Bread has been restored. Upon my recent order totaling $70, I encountered several hiccups where my requests were declined, leading to a disappointing "NO" for every modification I sought. This left me feeling unheard and undervalued as a customer. Nevertheless, every brand has room for improvement, and I express these sentiments in hopes of fostering growth and enhancing customer satisfaction. Despite the initial setbacks, the culinary journey offered by Panera Bread remains a redeeming quality. While I found the food to be subpar, with perhaps the exception of redeeming gift cards for the occasional order, there is undeniable potential for greatness with some enhancements. I particularly commend the variety and innovation present in the menu, which, if coupled with exceptional customer service, could truly elevate the dining experience. Moreover, I must address the 'nasty' sauce incident that marred my sandwich. This not only impacted my taste buds but left a lasting impression that I found difficult to shake off. As the saying goes, the devil is in the details, and attention to even the smallest components can significantly impact overall satisfaction. In conclusion, while my experience may have teetered on the brink of disappointment, I firmly believe in second chances and the power of constructive feedback. It is my sincerest hope that Panera Bread embraces this opportunity for growth, thereby transforming "NO" into "YES" and elevating their service to exceed customer expectations. Let's turn this 'nasty' sauce mishap into a savory success story. Together, we can create a more harmonious and delightful dining experience for all.

A Surprisingly Disappointing Experience

My recent experience with panerabread.com left me utterly disappointed. Despite ordering the Mediterranean Bowl with Extra Chicken for pickup, I was taken aback by the overwhelming presence of wet ingredients and the noticeable absence of the extra chicken I had requested. As I eagerly opened the bowl at my workplace, I was appalled to find my meal drowning in hummus, tahini dressing, and Greek yogurt, rendering it completely inedible. Regrettably, I had no choice but to discard the entire order, unable to salvage it. The inconvenience and the distance to the store made it impractical for me to return the order, leaving me feeling disheartened about the entire experience. This particular incident has left me uncertain about placing future orders with this establishment, as it undeniably felt like a significant waste of both time and money.

A Culinary Catastrophe Turned Customer Experience

Sharing my recent experience with Panera Bread's Mediterranean Bowl has stirred a mix of emotions within me. Excited to dive into my customized creation of the Mediterranean Bowl with extra chicken, my anticipation quickly turned to disappointment as I unveiled the mishap that awaited inside the container. Upon lifting the lid, the sight that greeted me was far from appetizing - a pool of hummus, tahini dressing, and Greek yogurt inundated the bowl with no sign of the extra chicken I had paid for. Desperation settled in as I realized my lunch was rendered inedible by this oversight. Despite my initial shock and frustration, I chose not to return the order. The inconvenience, coupled with the time and distance involved, deterred me from seeking recourse at the store. Regrettably, I had to bid farewell to my hard-earned money and the promised satisfaction of a delicious meal. This experience has left me questioning whether I will return to Panera Bread for future orders. While this incident was a regrettable waste of both time and money, I remain hopeful that the establishment will address this lapse in quality control.

A Disappointing Experience in Gallatin, TN

I recently had a disappointing experience with Panera Bread in Gallatin, TN, and I feel compelled to share my review. I ordered a delivery from their website, hoping for a delicious meal. Unfortunately, things didn't go as planned. Instead of receiving the 2 Turkey Chili bowls and a bacon turkey sandwich that I ordered, I only got one bowl of soup and a cold mac and cheese. To make matters worse, the turkey and cheese sandwich was stale, and the turkey chili meat was spoiled. This was a far cry from the clean and healthy food that I used to enjoy from Panera. What's even more frustrating is that this disappointing order cost me $43.49. Needless to say, I won't be ordering from Panera Bread again.