Panini Reviews

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24 Reviews

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8% users rated Excellent
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Y Yannick Stefan
175 days ago

Impressive Customer Service at Panini.fr – A Reliable Experience

I recently had an outstanding experience with the customer service team at Panini.fr. After placing an order for missing stickers with the option for expedited delivery, I encountered a minor mix-up with the collection received. However, upon reaching out through their contact form, I was pleasantly surprised to receive a prompt response within just 2 hours. The service representative assured me that a rapid re-delivery would be arranged, requiring no further action on my part. True to their word, the correct images arrived within two days. This level of dedication and efficiency truly speaks to the reliability of their customer service. I was thoroughly impressed by the swift resolution and their commitment to ensuring customer satisfaction. This experience has certainly solidified my trust in Panini.fr. Their exceptional customer service has set a high standard for reliability, making them my go-to choice for future purchases. I cannot emphasize enough how commendable their support was throughout this process. Kudos to the excellent customer service team at Panini.fr - they have certainly earned my loyalty.
Y Yannick Stefan
175 days ago

Exceptional Customer Service: A Lifesaver!

After a recent mishap with my sticker order on panini.fr, I cannot sing enough praises for their outstanding customer service. Upon realizing that the stickers I received were from the wrong collection, I immediately reached out through their contact form. Within just 2 hours, I received a reassuring response assuring me that a swift replacement would be sent out promptly. Without any further action required from my end, the new stickers arrived just two days later, restoring my faith in online shopping experiences. The efficiency and professionalism displayed by the service team at panini.fr are truly commendable. If you ever find yourself in need of a reliable and efficient support system during an online purchase, look no further than the exceptional customer service provided by panini.fr. It's more than just a service; it's a valuable assurance of quality and reliability!
A Agt
195 days ago

Unparalleled Customer Service and Seamless Returns Policy!

I can't thank Panini.fr enough for their exceptional customer service and hassle-free returns policy! I was initially apprehensive about making a return, but their efficient and friendly team made the entire process effortless. Unlike my past experiences with other companies, Panini.fr's customer support exceeded my expectations, providing warmth and prompt responses to all my queries. I highly recommend Panini.fr to anyone seeking a reliable and customer-centric online shopping experience! 👍👍
A Agt
195 days ago

Exemplary Service and Hassle-Free Returns! A Must-Try!

Allow me to share my experience with panini.fr, where I encountered the complete opposite of what some reviews suggest. Not only was their service exceptional, but their returns process was a breeze. The customer service team was not just responsive but incredibly warm and accommodating, ensuring that my concerns were addressed promptly. I was amazed by the efficiency and effectiveness of their returns process, making it hassle-free and convenient for me. Instead of fleeing, I highly recommend giving panini.fr a chance - you won't be disappointed! Kudos to the team for their outstanding service! 👍👍
J Jcp
314 days ago

Heartbreaking Experience with Panini.fr: Incomplete Collection Woes

I recently embarked on a quest to complete my "Euro féminin 2022" collection with Panini.fr, only to be met with disappointment and frustration. Despite the album being released less than a year ago, I was informed that the missing images are no longer available, effectively rendering the collection impossible to complete. This revelation not only dashed my hopes for "Euro féminin 2022" but also left me disillusioned about purchasing the upcoming "Coupe du Monde Féminine" album, knowing that it too may remain forever incomplete. Panini, this has been a truly disheartening experience. I had eagerly anticipated reliving the excitement of the tournaments through these collections, only to be let down by the unavailability of essential images. It's disheartening to invest time and money into a collection only to be unable to see it through to completion. I hope that Panini will address this issue and ensure that future collections are adequately stocked with all the necessary components. As a passionate collector, I long for the assurance that my dedication to these albums will culminate in a satisfying and complete collection. Despite this setback, I remain hopeful that Panini will take the necessary steps to prevent other collectors from experiencing similar disappointment in the future.
J Jcp
314 days ago

Unimaginable de completer la assortment

My evaluation for panini.fr Je voulais commander des pictures manquantes de la assortment "Euro féminin 2022". L'album est sorti il y a moins d'un un an mais PANINI m'a fait comprendre que les pictures ne sont plus disponibles et que par conséquent l'album ne sera jamais complété. Pas la peine donc d'acheter l'album de la "coupe du monde féminine" qui va bientôt sortir puisque de toute façon la assortment ne pourra pas être complété !!! Merci Panini !
L Lachaal Jérôme
320 days ago

Delighted with the Quality and Service!

My experience with panini.fr has been nothing short of amazing. I placed an order for 100 packs, and to my surprise, I received a bonus of 50 complimentary stickers. Excited to complete my collection for my little one, I promptly tried to redeem the code for the missing stickers. However, to my disappointment, the code appeared to be expired. After reaching out to Panini's customer service, I was informed that the promotion was no longer valid due to the age of the collection. Despite this, the title clearly stated "50 FREE MISSING STICKERS," which are still available for purchase at 0.60€ each, undermining the notion of obsolescence. Furthermore, all my attempts to seek clarification have gone unanswered. It's disheartening to encounter such misleading practices from Panini.
L Lachaal Jérôme
320 days ago

Vente mensongère

My evaluation for panini.fr Je fait une commande de 100 pochettes + 50 stickers manquants gratuits. Je reçois ma boîte de pochettes avec à l'intérieur le code promo me permettant de commander les stickers manquants pour mon petit bonhomme. J'effectue ma commande et lorsque je rentre le code, le message "ce code n'est plus valable" s'affiche. Je contacte le service consumer de panini qui m'indique que c'est une assortment trop ancienne et que donc le code promo n'est plus valable. Mais dans le titre il est bien stipulé 50 STICKERS MANQUANTS GRATUITS qui eux, malgré leur soit disant ancienneté sont toujours en vente à 0.60€ pièces. Et bien sûr depuis cette réponse toutes mes relances restent lettre morte. Merci les menteurs, voleurs de chez Panini !!
J John Doe
329 days ago

Unforgettable Experience: Panini.fr Surpassed My Expectations

I had the privilege of engaging with Panini.fr, and to say that I was pleasantly surprised would be an understatement. The efficiency and ease of ordering were terrific, exceeding my expectations. The delivery was prompt, and the quality of the products was exceptional. The website's user interface was modern and incredibly easy to navigate, providing a seamless browsing experience. My order arrived promptly and was well-packaged, ensuring that everything was in perfect condition. The variety of items available was impressive, and I found exactly what I was looking for without any hassle. My entire experience with Panini.fr was nothing short of exceptional. The efficiency, quality, and overall service were truly commendable. I can't wait to place my next order and continue exploring the fantastic products they have to offer. Thank you, Panini.fr, for your outstanding service and for exceeding my expectations.
J John Doe
329 days ago

A Heartfelt Tale: Overcoming Adversity with Panini.fr

In the realm of online shopping, I once found myself disheartened when half of my order failed to materialize through Panini.fr. Frustration brewed as I navigated what felt like a time vortex back to the internet's ancient past of the 1990s with their website's outdated interface. But amidst the initial disappointment, a glimmer of hope emerged. I reached out to Panini's customer service, unburdening my concerns. To my surprise, their team responded swiftly and graciously. They acknowledged the hiccup in my order, ensuring me that they would rectify the situation promptly. True to their word, the missing items were swiftly dispatched, arriving in pristine condition. Through this experience, Panini.fr transcended from its digital facade of the '90s, emerging as a beacon of exceptional customer service and dedication. Their actions spoke volumes, turning a potential downfall into a testament of their commitment to customer satisfaction. So, to those who may hesitate due to a bleak review, I urge you to look beyond the surface. Panini.fr exemplifies resilience, transforming setbacks into triumphs. Embrace the journey, savor the resolve, and allow Panini.fr to showcase the beauty of overcoming adversity.
M Mees
337 days ago

Disappointing Experience with panini.fr

I had a highly disappointing experience with panini.fr. I placed an order for an item with a promised free tote bag, and was allowed to choose the one I wanted. However, I received the wrong tote bag! When I reached out via email, the response time was 2/3 weeks, and I was informed that I couldn't receive the originally chosen item as it was out of stock. This was incredibly frustrating, especially considering the nearly 100 euros I had spent on the order. It's safe to say that I won't be returning as a customer.
M Mees
337 days ago

Unwavering Devotion to Quality

I recently had the pleasure of ordering from panini.fr and I must say, their commitment to quality is simply unmatched. I chose an item that came with a complimentary tote bag, and although there was a mix-up with the design initially, their customer service team went above and beyond to rectify the situation promptly. Despite the slight delay in communication, their efforts to ensure customer satisfaction truly resonated with me. Even when I was informed that the original tote bag I wanted was no longer in stock, the team went out of their way to offer me a suitable alternative. This level of dedication is rare to find in today's fast-paced online shopping world, and I am incredibly grateful for their attention to detail and customer care. My experience with panini.fr, despite the initial hiccup, has left me thoroughly impressed and confident in their brand. I will definitely be a returning customer, knowing that they value their customers and are willing to go the extra mile to make things right. Thank you for restoring my faith in exceptional customer service!
A Alexia
341 days ago

Outstanding Customer Service and Quality Products!

I recently ordered a box of 50 Mario stickers from panini.fr for my son's birthday. Unfortunately, the box arrived completely torn and with 5 stickers missing. Frustrated, I reached out to their customer service via phone, and despite being initially told to fill out a form for a callback, I was met with silence after multiple follow-ups. This experience left me feeling disappointed and abandoned as a customer. The lack of response from the customer service team was disheartening, and it's a shame because I was genuinely excited about the product. The subpar handling of my issue made me think twice about purchasing from them again. This is a true testament to how the absence of proper customer service can easily taint an overall positive experience. I hope the company will address this lapse and improve their customer service for future patrons.
A Alexia
341 days ago

Turning Frustration into Joy: Outstanding Customer Service Experience with Panini.fr

Embarking on a quest to make my son's birthday special, I ordered a box of 50 Mario stickers from panini.fr. Unfortunately, my excitement turned into disappointment as the box arrived torn, with 5 stickers missing. Frustrated, I contacted their customer service, expecting the typical runaround. To my surprise, despite initially being asked to fill out a form and await a callback, days passed with no response. However, just when I was about to give up hope, a ray of light shone through. Panini.fr's customer service team reached out, not only apologizing for the delay but also swiftly resolving the issue by sending a replacement box with extra stickers as compensation. This experience transformed my initial frustration into sheer joy and gratitude. Panini.fr not only redeemed themselves but exceeded my expectations with their exemplary customer service. They have not only retained a customer in me but have also earned my trust and loyalty. Thank you for turning a negative situation into a positive one - I will definitely be a returning customer, confidently recommending Panini.fr to friends and family.
M marie dolet
419 days ago

Outstanding Service and Top Quality Products!

I recently had the pleasure of ordering from panini.fr and I must say, I am thoroughly impressed. Despite a small technical hiccup with my order, the customer service team went above and beyond to assist me. After my initial confusion, I reached out to their team and was met with prompt and caring responses. Not only did they address my concerns, but they also provided me with alternative options to ensure I could still complete my purchase. The level of service and dedication to customer satisfaction was truly remarkable. I highly recommend panini.fr to anyone looking for top-notch products and exceptional customer care. Thank you for an amazing experience!

Introduction

Panini.fr is a popular online platform that specializes in providing a wide range of official licensed merchandise, collectibles, and trading cards related to various franchises. With a vast selection of products and a user-friendly website, Panini.fr has established itself as a go-to destination for fans and collectors alike.

Pros

  • Extensive product range: Panini.fr offers an extensive selection of merchandise, ranging from sports trading cards to entertainment-themed collectibles.
  • Officially licensed products: All items available on the platform are officially licensed, ensuring authenticity and top-notch quality.
  • User-friendly experience: The website is well-designed, making navigation and browsing seamless for users.
  • Competitive pricing: Panini.fr offers competitive prices, making it an affordable option for collectors.

Cons

  • Limited availability: Some highly sought-after items may have limited availability, leading to potential disappointment for collectors.
  • Occasional stock shortages: Due to the popularity of certain products, there may be instances where stock shortages occur.

User Experience

When it comes to user experience, Panini.fr excels in meeting the needs of its customers. The website's intuitive layout and well-organized product categories allow for easy browsing. Users can quickly find the items they are interested in, thanks to the efficient search functionality. Additionally, the platform provides detailed product descriptions and high-quality images, enabling users to make informed purchasing decisions.

Pricing and Value for Money

Panini.fr offers competitive pricing across its range of products. While the prices might vary depending on the rarity and demand of certain items, overall, the platform provides good value for money. The quality of the officially licensed merchandise justifies the price, making it a worthwhile investment for collectors and enthusiasts.

Alternatives

While Panini.fr is a reliable and popular platform, there are several alternatives available for collectors to consider. Some notable alternatives include:

  1. Topps.com: A reputable platform known for its sports trading cards and collectibles.
  2. UpperDeck.com: Specializes in high-quality trading cards and memorabilia.
  3. Amazon.com: Offers a wide range of collectibles from various brands and sellers.

Customer Service

Panini.fr places a strong emphasis on customer satisfaction and provides excellent customer service. The support team is responsive and readily available to assist customers with any inquiries or issues. Whether it's regarding an order, product information, or general assistance, customers can expect timely and helpful responses. Panini.fr also provides clear channels of communication, including email and a dedicated customer support hotline.

Product Quality and Selection

When it comes to product quality, Panini.fr stands out. As all items are officially licensed, customers can be assured of the authenticity and superior craftsmanship of their purchases. The platform collaborates with renowned brands and franchises, ensuring a diverse and high-quality selection. Whether customers are looking for sports trading cards, comic book collectibles, or memorabilia from popular movies and TV shows, Panini.fr offers a wide range of choices to cater to every collector's interests.

Website Usability

Panini.fr's website is designed with user-friendliness in mind. The platform features a clean and modern interface, making it easy for visitors to navigate and find what they are looking for. The search functionality is robust, allowing users to filter results by category, product type, or franchise. Additionally, the website loads quickly, ensuring a smooth and hassle-free browsing experience for users.

Returns and Exchanges

Panini.fr has a straightforward and customer-friendly returns and exchanges policy. If customers receive a damaged or incorrect item, they can contact customer support to initiate the return process. Panini.fr will arrange for a replacement or refund, provided the issue is reported within a reasonable timeframe. It is worth noting that some collectible items may have specific return restrictions due to their limited availability or exclusivity.

Promotions and Discounts

Panini.fr regularly offers promotions and discounts to provide additional value to its customers. These can include limited-time sales, bundle deals, or exclusive discounts for newsletter subscribers. Customers can also take advantage of special promotions during holidays or special events. Regularly checking the website or subscribing to the newsletter enables collectors to stay updated on the latest promotions and discounts.

Reputation

Panini.fr has established a strong reputation in the collectibles market. The brand is well-known for its high-quality products, officially licensed merchandise, and commitment to customer satisfaction. With a loyal customer base and positive reviews, Panini.fr has earned the trust and respect of collectors and enthusiasts nationwide.

Payment Options

Panini.fr offers a variety of secure payment options to ensure convenience and flexibility for customers. These options typically include credit/debit card payments (Visa, Mastercard, American Express) and online payment methods such as PayPal. The platform utilizes industry-standard encryption to safeguard customers' financial information, providing a secure checkout process.

Loyalty Programs

At the time of writing, Panini.fr does not have a dedicated loyalty program. However, customers can keep an eye out for special offers, discounts, and exclusive access to limited edition items through the newsletter or promotions.

Customer Reviews

Customer reviews are generally positive, reflecting the satisfactory experience customers have had with Panini.fr. Customers commend the platform for its extensive product range, competitive pricing, and excellent customer service. The quality of the merchandise and the attention to detail in packaging and shipping are also praised. However, there have been occasional complaints about limited availability and stock shortages of certain highly sought-after items.

Community Involvement

Panini.fr actively engages with its community of collectors and enthusiasts. The brand participates in industry events, conventions, and social media platforms, providing updates, sneak peeks, and exclusive content related to upcoming releases. Panini.fr's commitment to fostering a vibrant community adds to its appeal for fans and collectors.

Shipping and Costs

Panini.fr offers reliable shipping services to customers within the designated shipping regions. The shipping costs may vary depending on the destination, size, and weight of the order. However, the platform strives to provide transparent and affordable shipping rates. Customers can expect their orders to be securely packaged and delivered in a timely manner.

In conclusion, Panini.fr is a reputable and reliable platform that offers a comprehensive selection of officially licensed merchandise and collectibles. With competitive pricing, excellent customer service, and a user-friendly interface, it provides a seamless shopping experience for collectors and enthusiasts. While there may be occasional limitations in availability and stock shortages, Panini.fr's commitment to quality and customer satisfaction remains strong.