Papermart Reviews

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56 Reviews

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In the Business Services category

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2% users rated Terrible
5% users rated Poor
2% users rated Average
7% users rated Very Good
84% users rated Excellent
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B Bob Kamman
74 days ago

Redefining Customer Service: My Journey with PaperMart

Embarking on an online shopping spree, I stumbled upon PaperMart with high hopes of finding the perfect boxes for my office needs. Despite a previous setback with inconsistent shipping options, I decided to give them another shot, lured by their unique packaging solutions. Anticipation filled the air as I eagerly awaited the arrival of my package, armed with two tracking emails to keep me up to date. Initially, the estimated delivery time of 2:30 pm seemed promising, only to be clouded by subsequent delays, leaving me in suspense until the ticking clock struck 5:20 pm. "Pending" flashed ominously on the screen, hinting at a postponed delivery yet again. Transported through this rollercoaster of expectations and letdowns, I found myself questioning the reliability of PaperMart's chosen courier, FedEx. Their untimely deliveries clashed with my office's strict 9 to 5 schedule, painting a picture of inconsistency that left me stranded with an unmet delivery at hand. As dusk settled in and the promise of a timely delivery faded like a distant dream, I realized the significance of customer satisfaction and choice in shaping a seamless shopping experience. Amidst the frustration and disappointment, a glimmer of realization dawned upon me—I deserved a brand that valued my time and preferences. In this whirlwind of expectations and shattered hopes, I yearn for a redefined customer-centric approach that prioritizes flexibility and reliability. Alas, my journey with PaperMart ends here, a tale of unmet promises and missed opportunities. Let this serve as a beacon for all businesses—a reminder to cherish the essence of customer choice and redefine service excellence in a realm of endless possibilities.
K Karen Baggett
102 days ago

Unbeatable Quality and Value

As a long-term customer of papermart.com, I have to say that the quality of their products never fails to impress me. From the packaging to the actual items, everything exudes a level of craftsmanship that is truly commendable. The attention to detail in the products is truly awe-inspiring, and it's evident that they hold themselves to a high standard. One of the things that keeps me coming back is the unbeatable value. The affordability of their products without compromising on the quality is a rare find in today's market. I always feel like I'm getting more than what I paid for, and that's a feeling that's hard to come by. Overall, I can confidently say that papermart.com has set the bar high when it comes to both quality and value. I highly recommend them to anyone in search of top-notch products at a reasonable price.
L Laura Silvera
106 days ago

Love your products and the staff is…

I cannot express how much I adore the products from Paper Mart! From the moment I discovered their website, I've been absolutely thrilled with the quality and variety of their offerings. But what truly sets them apart is their exceptional customer service. Every time I've called in with an order, the staff has gone above and beyond to assist me. Their willingness to help and their genuine friendliness never fail to brighten my day. I can always count on Paper Mart to deliver top-notch products and top-notch service. I am beyond happy with my experiences and will continue to be a loyal customer for years to come. Thank you, Paper Mart!
L Laura Silvera
106 days ago

Everlasting Love for Paper Mart: Exceptional Products and Customer Service Win Hearts

As a dedicated patron of papermart.com, I cannot help but express my profound appreciation for their exceptional products and outstanding customer service. Every time I reach out to place an order, the staff goes above and beyond to assist me with warmth and efficiency, leaving me nothing short of delighted. My experience with Paper Mart has consistently been gratifying, and I am continuously impressed by their commitment to customer satisfaction. Kudos to the entire team for creating such a welcoming and seamless shopping environment. I am truly happy with every interaction and purchase at Paper Mart!
T Tori P
106 days ago

Better than expected

⭐⭐⭐⭐⭐ When I stumbled upon Paper Mart, I was hesitant to place an order. However, after receiving my products, I must say that everything exceeded my expectations. The quality of the items I purchased was truly impressive, and I found myself wondering why I hadn't discovered this gem of a store sooner. From the moment I placed my order to the second I unpacked the carefully wrapped products, I could tell that Paper Mart takes great pride in their offerings. The attention to detail and the level of care put into packaging the items was evident. I appreciated the extra effort that went into ensuring that my order arrived in perfect condition. I've always been cautious about ordering craft supplies online, as I value quality and reliability. However, Paper Mart has won me over with their stellar products and exceptional customer service. I have no doubt that I'll be returning to their website for all of my future needs. Thank you, Paper Mart, for not only meeting but surpassing my expectations. I wholeheartedly recommend this company to anyone in search of top-notch products and a seamless shopping experience. I am now a dedicated and satisfied customer.
T Tori P
106 days ago

Exceeded Expectations: A Pleasant Surprise from Papermart.com

From the moment I stumbled upon Papermart.com, I was intrigued but cautious. However, upon receiving my order, I was left speechless. The products surpassed my expectations in every possible way. The quality was impeccable, exceeding anything I had anticipated. It's a wonder I hadn't discovered this gem sooner. I am beyond impressed with Papermart.com and cannot recommend them highly enough.
M Marshal
107 days ago

An Unparalleled Experience with Papermart: A Customer’s Perspective

When I first stumbled upon Papermart.com, I was skeptical about trying out a new company for my packaging needs. However, after receiving fast and excellent service, my doubts were completely erased. The process of placing a volume order was seamless, and the pricing offered by Papermart was not just decent, but truly competitive. I was pleasantly surprised by the prompt delivery of my order, and the quality of the packaging materials exceeded my expectations. This experience has truly redefined my outlook on online packaging suppliers. In conclusion, my experience with Papermart has been nothing short of exceptional. The company's dedication to providing top-notch service and high-quality products has won my loyalty. I wholeheartedly recommend Papermart to anyone in need of packaging solutions. Thank you, Papermart, for being a great company!
R Roy Robbins
108 days ago

I’ve been using Paper Mart now for over…

I've been a loyal customer of Paper Mart for over two decades, and I can confidently say that their commitment to excellence has made them my go-to resource for all my shipping needs. In my 20 years of patronage, I have never encountered a single issue with their products or deliveries. Paper Mart's reliability and consistency have been truly exceptional. From their wide range of packaging solutions to their efficient delivery services, every aspect of my experience with them has been seamless. When it comes to ensuring that my shipments are secure and professionally presented, Paper Mart has consistently exceeded my expectations. Their dedication to quality and customer satisfaction is evident in every interaction and transaction. As someone who values efficiency and reliability, Paper Mart has proven time and again that they are the benchmark for excellence in the industry. I wholeheartedly recommend Paper Mart to anyone in need of top-notch shipping supplies and services. Thank you, Paper Mart, for 20 years of flawless service and for consistently setting the standard for excellence in shipping solutions!
R Roy Robbins
108 days ago

Transforming Two Decades of Trust into Unbeatable Shipping Solutions

For more than two decades, Paper Mart has been my unwavering companion in the realm of shipping solutions. Their consistency in quality and reliability is unparalleled, making every order a seamless experience. From their pristine products to timely deliveries, Paper Mart has truly set the gold standard in the industry. With each package I send out, I am met with confidence and peace of mind, knowing that Paper Mart's precision and care will ensure its safe arrival. Their commitment to excellence has solidified them as my go-to destination for all shipping needs, a title they have not only earned but wholeheartedly deserve. Thank you, Paper Mart, for turning every shipment into a stress-free journey and for being the beacon of reliability in a world of uncertainties. Here's to another 20 years of unparalleled service!
C Charlene Owen
110 days ago

The items are very good quality

I couldn't be more thrilled with my experience shopping at papermart.com. The quality of the items I received far exceeded my expectations, and the prices are unbeatable. Not only that, but the shipping was incredibly fast, allowing me to start using my new items right away. I truly enjoy shopping here and will definitely be returning for all my future needs. Thank you, papermart.com, for providing such an excellent shopping experience!
C Charlene Owen
110 days ago

A Shopper’s Paradise: Quality, Value, and Speed!

As a devoted customer of papermart.com, I can confidently say that the items available are top-notch in terms of quality. From the moment I received my order, I was impressed by the attention to detail and durability of the products. The prices are incredibly competitive, offering great value for the exceptional quality provided. What truly sets this online store apart is the lightning-fast shipping - receiving my items promptly always brings a smile to my face. Shopping at papermart.com has become a delightful experience, thanks to their premium items, unbeatable prices, and efficient service.
P Patricia Ohlendorf
110 days ago

Great products and service

As a dedicated customer of papermart.com, I felt compelled to share my experience with their remarkable products and exceptional service. From the moment I placed my first order, I was blown away by the quality and variety of their offerings. The pricing is not only affordable but the value is unmatched. The products I've purchased have consistently exceeded my expectations. The attention to detail and craftsmanship is evident in every item I've received. Whether it's packaging supplies, gift wrapping essentials, or party decorations, I always find exactly what I need. The sheer range of options is truly impressive and makes Paper Mart my go-to for all my packaging and party supply needs. What truly sets Paper Mart apart is their outstanding service. Each interaction with their team has been nothing short of delightful. Their knowledge, attentiveness, and willingness to go above and beyond have left a lasting impression on me. It's rare to find a company that genuinely cares about its customers, and Paper Mart has mastered the art of exceptional service. In conclusion, I wholeheartedly recommend papermart.com to anyone in need of top-notch products and a stress-free shopping experience. They have earned my trust and loyalty, and I look forward to continuing my journey as a satisfied customer. Thank you, Paper Mart, for consistently exceeding my expectations and making every purchase a pleasure.
E Edyie
122 days ago

there is so much to see and buy on the…

As a small business owner, I have found Paper Mart to be an absolute game-changer for my packaging needs. Their vast selection and quality products have revolutionized the way I present my brand to customers. Navigating their website is a breeze, and I'm constantly amazed by the array of options available at my fingertips. Paper Mart isn't just a supplier; they're a partner in my business journey. The convenience of finding everything I need in one place has saved me time and effort. From sturdy shipping boxes to elegant wrapping paper, they have it all. Their products have not only elevated the aesthetic of my packaging but also enhanced the unboxing experience for my customers. What sets Paper Mart apart is their commitment to quality and customer satisfaction. Every order has been consistently accurate and delivered promptly. Their dedication to excellence has earned my trust and loyalty. I am proud to be associated with a company that values its customers and provides top-notch products and service. In an industry flooded with options, Paper Mart's unparalleled variety, user-friendly platform, and exceptional customer service make them my go-to packaging solution. I highly recommend Paper Mart to fellow business owners who are looking to elevate their brand image and customer experience. Thank you, Paper Mart, for being an invaluable asset to my business.
T Terron C Dewberry
132 days ago

Ive always loved Papermart

I've been a dedicated customer of Papermart for years now, and I can honestly say that their products and service have always exceeded my expectations. From their wide range of packaging options to their prompt delivery, Papermart has consistently been my go-to for all my packaging needs. Recently, I came across some products being offered at lower prices elsewhere. However, after making a purchase from this alternative source, I quickly realized that the quality and customer service simply couldn't compare to what I've grown accustomed to with Papermart. The other supplier lacked the attention to detail and the reliable shipping that I had always relied on from Papermart. Needless to say, I promptly returned to Papermart, where I know I'll always receive top-notch products and excellent customer care. Their consistency, reliability, and dedication to customer satisfaction have made me a customer for life. If you're in need of packaging solutions, I wholeheartedly recommend Papermart – you won't find a better partner for your packaging needs.
T Trina Smith
144 days ago

Exceptional Products, But Shipping Costs Are Prohibitive

Upon discovering PaperMart, I was instantly taken with the wide array of high-quality products they offer. However, one aspect of my experience consistently gives me pause – the exorbitant shipping fees. As a frequent customer, I find it rather disheartening that there are no apparent discounts or incentives for repeat orders. The items, without a doubt, are exceptional. From packaging materials to gift wrapping supplies, every product exudes quality. I've often perused through their selection, finding exactly what I need, and more. The material's durability, coupled with the sheer variety available, make them a go-to for my business and personal needs. While I cherish the products I receive, the cost of shipping has become a persistent deterrent. It pains me to see the total bill inflate solely due to shipping charges. It's unfortunate that this issue detracts from an otherwise flawless experience. Though the items are top-tier, the pricing structure leaves much to be desired. Despite this drawback, I continue to place orders, hoping that the shipping fees might become more reasonable or that discounts for loyal customers will be implemented. The quality of their products keeps me coming back, outweighing the frustration caused by the shipping costs. In essence, while the allure of their offerings is undeniable, the issue of overpriced shipping remains a significant concern. I eagerly anticipate a resolution to this matter, as it would undoubtedly elevate my overall satisfaction with PaperMart.

Introduction

Papermart.com is an E-commerce website that offers a wide range of products for various industries, including retail, food, and gift packaging. The website has been serving customers for almost 100 years, and it offers more than 26,000 products from warehouses located throughout the US.

Pros and Cons

Pros: ? Wide range of products ? Competitive prices ? Fast shipping ? Excellent customer service Cons: ? The website can be overwhelming for new users ? The quality of the products can vary ? Limited international shipping options

User Experience

Papermart.com offers a user-friendly interface that is easy to navigate. Users can easily search for products by keyword or category, and the website offers detailed product descriptions, including product dimensions and specifications.

Pricing and Value for Money

Papermart.com offers competitive pricing for its products, and the website often runs promotions and discounts for its customers. The company also offers bulk pricing for larger orders, which can be beneficial for businesses looking to save money.

Alternatives

Some alternatives to Papermart.com include Uline, PackagingSupplies.com, and The Packaging Group. Each website offers a range of similar products and services, and users may want to compare pricing and product quality before making a purchase.

Customer Service

Papermart.com offers excellent customer service, including a live chat feature that allows users to speak directly with a representative. The company also offers an extensive FAQ section, email support, and phone support during business hours.

Product Quality and Selection

Papermart.com offers a wide selection of products, including bags, boxes, packaging materials, and gift wrap. While the quality of the products can vary, the website offers detailed product descriptions and reviews from previous customers to help users make informed decisions.

Website Usability

The website is easy to navigate, and users can easily find the products they are looking for. However, the website can be overwhelming for new users, and some users may prefer a simpler interface.

Returns and Exchanges

Papermart.com offers a 30-day return policy for most products, and users can easily initiate a return or exchange through the website. However, users are responsible for the cost of return shipping, and some products may be subject to restocking fees.

Promotions and Discounts

Papermart.com often runs promotions and discounts for its customers, including free shipping and discounted prices for larger orders. The website also offers a rewards program that allows users to earn points for purchases, which can be redeemed for discounts on future orders.

Reputation

Papermart.com has an excellent reputation for its quality products and excellent customer service. The website has a rating of 4.6 out of 5 stars on Trustpilot and has received numerous positive reviews from satisfied customers.

Payment Options

Papermart.com accepts major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Amazon Pay. The website also offers financing options for large orders.

Loyalty Programs

Papermart.com offers a rewards program that allows users to earn points for purchases. Users can redeem these points for discounts on future orders.

Customer Reviews

Papermart.com has received numerous positive reviews from satisfied customers. The website offers a review section for each product, allowing users to read reviews from previous customers and make informed purchasing decisions.

Community Involvement

Papermart.com has a strong commitment to social and environmental responsibility. The company offers eco-friendly packaging options, and it partners with local organizations to support community initiatives.

Shipping and Costs

Papermart.com offers fast shipping options, including same-day shipping for orders placed before 2 pm PST. Shipping costs vary depending on the size and weight of the order and the shipping location, but the website often runs promotions for free shipping on qualifying orders. In conclusion, Papermart.com is an excellent choice for businesses looking for a wide range of products at competitive prices. While the website can be overwhelming for new users, the company's commitment to excellent customer service and its reputation for quality products make it a top choice for packaging and gift wrap needs.