Users Voice for Papermart

3% users rated Terrible
2% users rated Poor
1% users rated Average
3% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Papermart
Papermart Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Apr 2019

Last updated by on 11 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 4.8 2.4 4.4 1.7 3.8 2
Oct 2022 5 2.6 5 4.6 3.7 1
Nov 2022 4.5 4 2.8 4.6 5 5
Dec 2022 5 5 5 5 5 5
Mar 2023 4.7 2.6 4.9 4.2 2.7 1.5
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Detailed Papermart Review by

Introduction

Papermart.com is an E-commerce website that offers a wide range of products for various industries, including retail, food, and gift packaging. The website has been serving customers for almost 100 years, and it offers more than 26,000 products from warehouses located throughout the US.

Pros and Cons

Pros: ● Wide range of products ● Competitive prices ● Fast shipping ● Excellent customer service Cons: ● The website can be overwhelming for new users ● The quality of the products can vary ● Limited international shipping options

User Experience

Papermart.com offers a user-friendly interface that is easy to navigate. Users can easily search for products by keyword or category, and the website offers detailed product descriptions, including product dimensions and specifications.

Pricing and Value for Money

Papermart.com offers competitive pricing for its products, and the website often runs promotions and discounts for its customers. The company also offers bulk pricing for larger orders, which can be beneficial for businesses looking to save money.

Alternatives

Some alternatives to Papermart.com include Uline, PackagingSupplies.com, and The Packaging Group. Each website offers a range of similar products and services, and users may want to compare pricing and product quality before making a purchase.

Customer Service

Papermart.com offers excellent customer service, including a live chat feature that allows users to speak directly with a representative. The company also offers an extensive FAQ section, email support, and phone support during business hours.

Product Quality and Selection

Papermart.com offers a wide selection of products, including bags, boxes, packaging materials, and gift wrap. While the quality of the products can vary, the website offers detailed product descriptions and reviews from previous customers to help users make informed decisions.

Website Usability

The website is easy to navigate, and users can easily find the products they are looking for. However, the website can be overwhelming for new users, and some users may prefer a simpler interface.

Returns and Exchanges

Papermart.com offers a 30-day return policy for most products, and users can easily initiate a return or exchange through the website. However, users are responsible for the cost of return shipping, and some products may be subject to restocking fees.

Promotions and Discounts

Papermart.com often runs promotions and discounts for its customers, including free shipping and discounted prices for larger orders. The website also offers a rewards program that allows users to earn points for purchases, which can be redeemed for discounts on future orders.

Reputation

Papermart.com has an excellent reputation for its quality products and excellent customer service. The website has a rating of 4.6 out of 5 stars on Trustpilot and has received numerous positive reviews from satisfied customers.

Payment Options

Papermart.com accepts major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Amazon Pay. The website also offers financing options for large orders.

Loyalty Programs

Papermart.com offers a rewards program that allows users to earn points for purchases. Users can redeem these points for discounts on future orders.

Customer Reviews

Papermart.com has received numerous positive reviews from satisfied customers. The website offers a review section for each product, allowing users to read reviews from previous customers and make informed purchasing decisions.

Community Involvement

Papermart.com has a strong commitment to social and environmental responsibility. The company offers eco-friendly packaging options, and it partners with local organizations to support community initiatives.

Shipping and Costs

Papermart.com offers fast shipping options, including same-day shipping for orders placed before 2 pm PST. Shipping costs vary depending on the size and weight of the order and the shipping location, but the website often runs promotions for free shipping on qualifying orders. In conclusion, Papermart.com is an excellent choice for businesses looking for a wide range of products at competitive prices. While the website can be overwhelming for new users, the company's commitment to excellent customer service and its reputation for quality products make it a top choice for packaging and gift wrap needs.

Papermart Recent User Reviews

User Rating

5 stars

714

4 stars

43

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Reviewer Name: Terry Appleton

Review Submission Date: 2022-12-29

Review Title: Just what online shopping should be!
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Review Description: Easy to find what I wanted on the website, order arrived as promised, and product was just what I expected. Shipping is relatively high, but still comparable price to what I could find elsewhere.

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Reviewer Name: Amie Austin

Review Submission Date: 2022-12-28

Review Title: Terrific wine / spirits gift bags
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Review Description: These really were fun gift bags for wine / bourbon. Be careful that your gift will fit in them. Honestly enjoyed these.

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Reviewer Name: Bradley

Review Submission Date: 2022-12-28

Review Title: PaperMart's delivery is reliable. Customer Service is helpful is helpful
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Review Description: PaperMart's delivery is usually pretty efficient, with nice color choices. The customer service has provided me with past order info from another account to match ribbon.

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Reviewer Name: mh1953 h

Review Submission Date: 2022-12-28

Review Title: Love your ribbon
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Review Description: Love your ribbon. Wish you still had smaller rolls of wrapping paper.

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Reviewer Name: J B

Review Submission Date: 2022-12-28

Review Title: The prices are competitive and they…
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Review Description: The prices are competitive and they offer a nice variety of hard to find items. I like their sales items, too! Quick shipment, too.

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Reviewer Name: Robert Mrozowski

Review Submission Date: 2022-12-27

Review Title: The price was less expensive than Uline…
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Review Description: The price was less expensive than Uline and I didn't have any problems which is important to me.

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Reviewer Name: customer Michael Galyon

Review Submission Date: 2022-12-23

Review Title: Great place for anything paper and more.
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Review Description: This is a great place for those things you might not be able to find elsewhere. Every kind of box, ribbon, and paper all in one place. I am especially pleased with the crepe paper selection. Many colors and textures at a great price. I have called with questions and always received polite help.M. Galyon

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Reviewer Name: Liz S

Review Submission Date: 2022-12-23

Review Title: All my products arrived fast
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Review Description: All my products arrived fast. Some boxes came damaged. I'm sure that's due to the time of year. I still need to call about faulty products so I will inform you soon.

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Reviewer Name: Lw

Review Submission Date: 2022-12-23

Review Title: I enjoy the ribbons But packing is terrible
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Review Description: I enjoy the ribbons. They are a nice quality however, this is the second time I have received an order and they have not been packed well and the cardboard signs of the schools have been off thus making the ribbon fall off into a pile. This is a pain As I have ordered the large spools of ribbon. Please package the spools of ribbon with padding and not just thrown in a box with no protection.

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Reviewer Name: Virginia Caraway

Review Submission Date: 2022-12-22

Review Title: Excellent Beautiful Ribbon
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Review Description: So many ribbon to choose from. Ordering was simple. Shipped the next day. I will use paper mart for all of my ribbon orders in the future. Thank you Paper Mart