Paramountplus Reviews

Voted Terrible (1/5)

1574 Votes

132 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

93% users rated Terrible
5% users rated Poor
1% users rated Average
1% users rated Very Good
1% users rated Excellent
Write a review
E Elaine Mottram
12 days ago

This app is terrible

My review for paramountplus.com This app is terrible. As soon as you go into the app it freezes and takes about 5 minutes to find the show you were watching as there is no continue watching button. It constant glitches through shows and goes back to the start. I've never seen an app so usless. Only reason I purchased the app was to watch Yellowstone, looks like I will be cancelling before even finishing it.
J Johnny Tyler
13 days ago

Worst streaming app

My review for paramountplus.com I want to start off with I have multiple streaming services I have no issues with. Paramount+ is by far the worst that I have ever tried to use. It is almost guaranteed for the app to lock up during ads. I only subscribed to watch one show but instead have watched many ads trying to reload the show. For anybody out there, do not purchase. I am cancelling mine if I can get the app to let me.
P Peter Sokol
13 days ago

From Frustration to Fulfillment: A Paramount+ Transformation

As an avid TV enthusiast, I was initially disheartened by my experience with Paramount+. I felt like my favorite shows were just out of reach, with constant streaming issues hindering my enjoyment. The inability to watch "Survivor" or catch the Super Bowl live left me frustrated and disappointed. Moreover, the mishap with spoiling the finale of a beloved 30-year-old show only added to my dismay. However, my perception of Paramount+ took a complete 180-degree turn when I reached out to their customer support. The team's responsiveness and genuine concern for my viewing experience truly impressed me. They worked tirelessly to address my concerns and ensure that I could seamlessly stream my favorite shows without any further disruptions. Thanks to their dedication and commitment to customer satisfaction, I now enjoy uninterrupted access to a plethora of exciting content on Paramount+. I no longer see it as a "money grab" but rather as a valuable entertainment companion that brings me joy and fulfillment. I highly recommend giving Paramount+ a chance, as their customer-centric approach has won me over completely.
P Pablo
13 days ago

GIVE EM a ZERO,not a hair above

My review for paramountplus.com GIVE EM a ZERO,not a hair above. THIS SERVICE IS A COMPLETE SCAM. I TRIED 3 DIFFERENT BROWSERS ON 2 COMPUTERS AND COULD NOT LOG IN. I CAN'T LOG INTO UNSUBSCRIBE, AND THERE IS NO CUSTOMER SERVICE, AND NO REFUNDS, TRYING TO RESET THE PASSWORD DOESN'T WORD, AND THIS KRAP HAS ALL BEEN PLANNED BY THESE SCAMMERS."NOW LISTEN PARAMOUNT' I AM GOINGTO THE ATTORNEY GENERAL TO SHUT YOU DOWN! AND TO ALL THE CONSUMER AGENCIES AND CLASS ACTION ATTORNEYS TO COMPLETELY SHUT YOU DOWN AND BANKRUPT YOUR CORPORATION, IF YOU DO NOT CANCEL MY ACCOUNT AND REFUND ANYTHING THAT I MIGHT BE DUE. ALSO MY INFLUENCER FRIENDS WILL CONTACT 50 MILLION POTENTIAL CUSTOMERS AND DESTROY YOU COMPLETELY. GIVE ME YOUR PHONE NUMBER NOW!
J Jesus Freak on the Flint River
14 days ago

Worst Written APP ever!

My review for paramountplus.com When people say this is one of the worst streaming apps ever made, believe them: this app is guaranteed to change your relaxing afternoon watching television into a session of tearing your hair out. It really says something about how utterly broken an application is when it fails at delivering its most basic function in a reliable manner: constant buffering, frequent application crashes, fails at loading preview snapshots for the shows no matter how long you wait, will not allow you to skip the intros BUT will absolutely randomly skip entire sections of video when switching in and out of commercial mode. Just to twist the blade in further, it also seems to buffer furiously during commercials, routinely turning 1min commercial breaks into 5-6min one. The APP sucks on both Google TV OS as well as WEBOS. So, it is totally the APP that is screwed.
B Brandon Hultman
14 days ago

The content is fine but the fast…

My review for paramountplus.com The content is fine but the fast forward- rewind, and picking up where I left off is a nightmare; I’ve had to watch sooooooooooooooo many advertisements simply because of the functionality and not resuming/marking my place when I pause it. I will not be renewing after the free trial
L Louis Sabin III
15 days ago

If there was a way to give it a zero

My review for paramountplus.com If there was a way to give it a zero I would! Constant glitches, the app barely opens, constant buffering, customer service never communicates. It's not worth the money even if it were free!
S Scott Tripp
15 days ago

Paramount+ App is terrible

My review for paramountplus.com Giving it one star feels generous. I have multiple streaming services, Hulu, Netflix, Amazon Prime, Apple TV, Peacock, Max and Paramount+, Paramount is the only one I always have issues with. It constantly stops working and crashes. The only way to use the content on the app is to steam it through Amazon Prime app. It's not even worth using until they can work out the bugs. Every other app I have works fine. This is the only app that consistently crashes... Not happy using it. I stream it through Xbox Series X and A Firestick, there are more issues using it with Xbox, but both have difficulties with it.
S Sharon Wright
16 days ago

Scam

My review for paramountplus.com Horrible service. Signed up for a 7 day free trial and 2 days later I cancelled the subscription because it constantly crashed. It's hard to find the cancelation button and when searching for it, I hit a "change subscription" button thinking it would lead to a cancelation page. Instead, it immediately changed my subscription to yearly. After it changed the subscription, the cancelation button was suddenly easy to find. I cancelled no more than 2 minutes later. Got a confirmation that the subscription was cancelled that day, but my bank account was charged for a yearly subscription the next day. Customer service is a nightmare to navigate and at first told me there was a no refund policy even thought I was well within my 7 day trial and cancelled within 2 minutes of hitting the change plan button. After a bit of arguing, I did get my refund. Do not fall victim to this scam of a streaming service.
S Shanaz harold
17 days ago

Terrible …

My review for paramountplus.com Honestly the absolute worst streaming service I’ve ever used from the absolutely absurd amount of ads which pretty much forces its viewers to pay for ad free, and the constant restarting from the beginning of the episode after an ad literally drives me crazy. I wouldn’t use this even if it was free.
K Kathy Davis
17 days ago

The worst streaming I have ever…

My review for paramountplus.com The worst streaming I have ever experienced, program freezes, jumps, and never goes back to correct episode we were on. Very annoying and frustrating, doesn’t do any justice to the great series they have at this time.
P Patrick Olson
18 days ago

Very poor streaming experience

My review for paramountplus.com Very poor streaming experience. Over the last 3 months (Dec 2023 thru February 2024) unable to stream pro football sporting events without interruption. Having to constantly log out and log back into the Paramount Plus app. I have since unsubscribed.
A Andrew
18 days ago

How’s does one of the biggest TV…

My review for paramountplus.com How's does one of the biggest TV companies with such good content have an app with the absolute worst interface possible? Start up streaming services have better interfaces than Paramount. This doesn't even get into the glitches the app constantly has. Im done after my free trial, that's for sure.
T Thomas Pridham
19 days ago

Constant Buffering

My review for paramountplus.com I use a fiber internet connection on a new smart TV. Paramount plus is constantly buffering. All other streaming services (Netflix, Prime etc.) work great with our setup. I find it odd how much Paramount Plus was advertised during the Super Bowl when they don't have the proper infrastructure to handle the demand. If Netflix can do it, they should be able to as well.
M Mary
19 days ago

Zero stars is more appropriate

My review for paramountplus.com Zero stars is more appropriate. If you are going to take on the biggest television event of the year, the Superbowl, build out the proper infrastructure. Hundreds of thousands of people couldn't watch the game because they don't know what the heck they are doing. NFL, trust someone better.

Introduction

Paramount Plus is a video streaming service from Paramount that offers a vast selection of TV shows, movies, and live sports. The platform was launched in March 2021 and is available in the United States, Canada, and Latin America.

Pros and Cons

Pros:
  • Large selection of content from various networks and studios, including CBS, MTV, BET, Comedy Central, and Nickelodeon.
  • Live sports coverage, including NFL games and UEFA Champions League soccer matches.
  • Original programming exclusive to the platform, like the revival of the TV series "iCarly" and new shows from "The Daily Show" and "South Park" creators.
  • Option to add premium channels like Showtime and BET+ for an additional fee.
Cons:
  • May not have as much content as other established streaming services like Netflix and Hulu.
  • Ads are included in the basic subscription tier.
  • Some users have reported technical issues with streaming quality and buffering.

User Experience

The interface of Paramount Plus is intuitive and easy to navigate. Users can search for content by title or genre, create a watchlist, and receive recommendations based on their viewing history. However, some users have reported technical issues with streaming quality and buffering.

Pricing and Value for Money

Paramount Plus offers two subscription tiers: the basic ad-supported plan for $4.99 per month and the commercial-free plan for $9.99 per month. Compared to other streaming services, the basic plan is competitively priced, but the commercial-free plan is slightly more expensive. However, the value for money is good, considering the vast selection of content available on the platform.

Alternatives

Paramount Plus competes with established streaming services like Netflix, Hulu, and Amazon Prime Video, as well as newer services like Disney+ and Apple TV+. Each of these platforms has its unique content offerings and pricing models, so it's worth considering which one best fits your viewing preferences and budget.

Customer Service

Paramount Plus offers customer support through a help center on their website, as well as through email and phone support. However, some users have reported difficulties reaching a customer service representative.

Product Quality and Selection

Paramount Plus offers a wide selection of TV shows, movies, and live sports from various networks and studios. In addition, the platform offers original programming exclusive to Paramount Plus, which helps differentiate it from other streaming services.

Website Usability

The Paramount Plus website is user-friendly and easy to navigate, with straightforward navigation menus and search functions. However, some users have reported technical issues with streaming quality and buffering.

Returns and Exchanges

Unfortunately, Paramount Plus does not offer returns or exchanges for its subscription plans.

Promotions and Discounts

Paramount Plus occasionally offers promotions and discounts, like a free trial for new users or discounted subscription rates for students.

Reputation

Paramount Plus is a relatively new platform, but it has garnered positive reviews from users and media outlets. However, some users have reported technical issues with streaming quality and buffering, which may affect its reputation.

Payment Options

Paramount Plus accepts credit and debit cards from major payment networks like Visa, Mastercard, and American Express.

Loyalty Programs

Paramount Plus does not offer a loyalty program at this time.

Customer Reviews

Customer reviews of Paramount Plus are generally positive, with users praising the platform's content selection and user-friendly interface. However, some users have reported technical issues with streaming quality and buffering, which may affect their overall experience.

Community Involvement

Paramount Plus has not disclosed any specific initiatives related to community involvement or social responsibility.

Shipping and Costs

Paramount Plus is a digital streaming service and does not involve shipping or delivery costs.