Parasolstore Reviews

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20 Reviews

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In the Fashion Accessories Store category

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A Aidan Wilkinson
68 days ago

The Ultimate Customer Experience at Parasol Store

When I stumbled upon parasolstore.co.uk, little did I know that I'd be in for an unforgettable shopping experience. The superb service, exceptional communication, and unwavering support left me utterly impressed. Every query was met with prompt and helpful responses, making me feel valued as a customer. Thank you for going above and beyond, leaving me not just satisfied, but genuinely happy.
S stella derbyshire
88 days ago

Exceeding Expectations: A Review of parasolstore.co.uk

Let me start by saying that my experience with parasolstore.co.uk was nothing short of exceptional. From the moment I placed my order, I was impressed by their efficiency and reliability. What truly stood out was their proactive communication. I reached out to inquire about the delivery timeline, and not only did they promptly respond, but they also provided me with a specific time slot for the delivery – talk about attention to detail! When the delivery arrived right on time as they had promised, I couldn't help but acknowledge the excellent service I had received. It's rare to come across a company that not only meets but exceeds your expectations, and parasolstore.co.uk did just that. I highly recommend parasolstore.co.uk to anyone looking for a seamless shopping experience backed by exceptional customer service. Thank you for setting the bar high!
E E Whittaker
92 days ago

A Remarkable Shopping Experience at parasolstore.co.uk!

After a long search for high-quality outdoor gear, I stumbled upon parasolstore.co.uk, and I am beyond thrilled with my experience. Their range of products is truly fantastic, catering to every outdoor enthusiast's needs. From durable hiking boots to stylish backpacks, they have it all! What truly amazed me was their lightning-fast delivery. I placed my order on a Thursday night, and to my surprise, it was at my doorstep by Saturday morning. The efficiency and speed of their service left me speechless. I cannot recommend parasolstore.co.uk enough for anyone looking for top-notch outdoor gear and exceptional customer service. Thank you for making my shopping experience so seamless and enjoyable!
E Eileen Caisley
96 days ago

Exemplary Concern and Swift Resolution: A Refreshing Experience at parasolstore.co.uk

As a meticulous shopper, I recently placed an order for a pair of socks from parasolstore.co.uk. Unfortunately, the items received did not align with my expectations, causing understandable disappointment. However, what stood out was the exceptional customer service that followed. Upon lodging my complaint, the team at parasolstore.co.uk promptly addressed the issue, displaying genuine care and concern for customer satisfaction. In stark contrast to my initial apprehensions, the thoughtful resolution process exceeded all expectations. The professionalism and efficiency demonstrated by parasolstore.co.uk not only reassured me as a customer but also left a lasting positive impression. Their proactive approach towards rectifying the situation underscored a commitment to upholding high standards of service. While challenges may arise in any transaction, it is the response and actions taken thereafter that truly define a company. In this regard, I wholeheartedly commend parasolstore.co.uk for their exemplary customer care and dedication to ensuring a seamless shopping experience. This incident not only reaffirmed my trust in their brand but also served as a testament to their customer-centric approach. With a newfound sense of assurance, I look forward to future interactions with parasolstore.co.uk, confident in their ability to deliver not just products, but also exceptional customer service. Thank you for turning what could have been a negative experience into a positive one, parasolstore.co.uk. Your commitment to customer satisfaction is truly commendable.
P PW GC
101 days ago

Exemplary Customer Care and Exceptional Kindness at Parasol Store

Sharing my recent experience with Parasol Store – a cut above the rest! In a moment of shipping mishap, their exceptional customer service shone through. An error in the address led to misplaced products, but the team's unwavering support and compassion turned a potential debacle into a heartwarming resolution. Not only did they aid in tracking down the wayward items, but they also personally retrieved them, ensuring a smooth return process and prompt refund. Lucy and the dedicated team at Parasol Store truly embody the essence of outstanding service, going the extra mile that has left me deeply appreciative. Their genuine care and dedication are a rare find, and I wholeheartedly endorse them for their outstanding commitment to customers. An experience that speaks volumes and sets a remarkable standard in customer care.
G Graeme Chisholm
102 days ago

A True Haven for Exceptional Service

Reflecting on my recent experience with parasolstore.co.uk, I am compelled to share the outstanding service I received. Amidst the holiday rush, my wife purchased a gift on December 22nd, under the impression that returns for a full refund were guaranteed if not satisfied. Upon visiting the store today, we were disheartened to discover a discrepancy in policy regarding refunds – only a credit note was offered. It was disconcerting to encounter this misinformation at the point of sale. In stark contrast to this experience, had the purchase been made online, a refund would have been feasible. Despite this setback, it became evident that Parasol Store exemplifies integrity and genuine care for their customers. It is with a resounding gratitude that we commend the staff for their unwavering dedication, ensuring clarity and transparency in their transactions. The exceptional service extended online reflects a company that values customer satisfaction above all else. To future customers, rest assured that Parasol Store is a beacon of honesty and professionalism. Trust in their commitment to excellence, both in-store and online, as they strive to provide a seamless shopping experience. Our faith in their integrity remains unwavering, and we eagerly anticipate the opportunity to return. Thank you, Parasol Store, for truly setting the standard in exceptional service.
S sonya
128 days ago

Unforgettable Service Transformation at Parasol Store

Let me share my touching journey with Parasol Store. Initially, the experience with their customer service left much to be desired. However, a ray of hope appeared when I connected with an empathetic and knowledgeable representative who truly turned things around. Despite initial hiccups blamed on Black Friday rush and a quirky barcode mishap, a replacement pair of trainers was dispatched. Despite the delay, the second package arrived, but to my dismay, it contained the wrong trainers yet again. While frustration mounted, I reached out once more to address the recurring issue, only to encounter radio silence on the other end. This lack of communication left me disheartened. Yet, amidst the setbacks, I can’t overlook the sincere efforts of that one exceptional customer service agent who genuinely aimed to make things right. Parasol Store, while your assistance stumbled along the way, this experience, though challenging, showcased a glimmer of hope, reminding me of the power of dedicated customer care.
A Alex Morley
180 days ago

Above and Beyond Service: A True Gem at parasolstore.co.uk

Let me share my experience with you - I recently purchased a pair of socks from parasolstore.co.uk, and while the delivery was prompt, the product did not match the image online due to a possible manufacturing defect. Concerned about this, I decided to contact their support team to discuss a possible exchange. However, my emails were all returned undelivered, and my message left on the website was met with silence as well. Disheartened by this lack of response, I was on the verge of giving up. But then, one bright day, I received a call from a delightful customer service representative who had seen my message and was eager to assist me. I was truly impressed by their sincere concern and desire to make things right. Not only did they arrange for a hassle-free exchange, but they also offered me a discount on my next purchase as a token of apology for the initial oversight. This unexpected gesture of kindness and dedication to customer satisfaction completely turned my experience around. I cannot thank parasolstore.co.uk enough for resolving my issue with such empathy and efficiency. This level of care and attention to customer needs is a rare find in today's fast-paced world of online shopping. They have certainly won me over as a loyal customer, and I will not hesitate to recommend them to anyone seeking exceptional products backed by genuine customer support. Thank you for going above and beyond to make things right.
M Mr. Cusack
185 days ago

Exemplary Service and Unbeatable Value: A Team that Truly Cares!

Embarking on my online shopping journey at parasolstore.co.uk was a revelation. The encounter with Lucy and her team was nothing short of exceptional. When a faulty jacket threatened to mar my experience, their swift action in sorting and dispatching a replacement the very next day was awe-inspiring. The professionalism and courtesy exuded during our interactions showcased a level of dedication rarely seen in customer service. Their commitment to resolving my issue promptly and efficiently not only restored my faith in online shopping but also left me convinced of their unwavering dedication to customer satisfaction. The care and attention to detail exhibited by the team at parasolstore.co.uk are undoubtedly a rare find in today's fast-paced world. Their ability to blend top-notch service with unbeatable prices positions them as a true gem in the realm of online retailers. My heartfelt gratitude goes out to Lucy and the entire team for going above and beyond to ensure my shopping experience was nothing short of exceptional. Thank you for proving that exceptional customer service and remarkable value can indeed go hand in hand!
M M Neal
495 days ago

Parasol Store Exceeded All Expectations

When I stumbled upon parasolstore.co.uk, I was pleasantly surprised by the lowest prices I found online for the containers I needed. This initial positive impression only strengthened as my experience unfolded. Not only did Parasol Store deliver on their promise of affordable products, but they also excelled in customer service. What set Parasol Store apart was their exceptional communication. I was kept in the loop every step of the way, receiving timely updates on the status of my order. This level of transparency and reliability in today’s fast-paced world is truly commendable. My order arrived promptly the very next day, leaving me in awe of their efficiency. The seamless process from browsing to receiving my purchase made it an unforgettable shopping experience. Parasol Store didn’t just meet my expectations; they surpassed them in every aspect. After such a flawless transaction, I wholeheartedly recommend Parasol Store to anyone in need of top-notch products and superior service. I am grateful for their commitment to excellence and will undoubtedly be a returning customer. Thank you, Parasol Store, for setting the bar high and making online shopping a delight!
K Kira Courtney
667 days ago

Parasol Store: Exceptional Service and Lightning-Fast Delivery!

Let me share my recent experience with Parasolstore.co.uk – it was nothing short of amazing. Despite placing my order slightly beyond the cut off time on a Friday, I was pleasantly surprised when the parcel arrived promptly the next day at 9 am! I had a brief conversation with their head office team regarding the urgency of the delivery as it was intended for a birthday gift, and I must say the staff member I spoke to was incredibly helpful and accommodating. To top it off, along with my purchase, I received a complimentary copy of an indi magazine valued at £7, which was a delightful surprise. The exceptional service, the lightning-fast delivery, and the thoughtful gesture with the magazine truly made my shopping experience with Parasol unforgettable. If you're looking for a reliable and customer-centric online store, I wholeheartedly recommend Parasol. Thank you for exceeding my expectations!
C classiclover
700 days ago

An Unexpected Delight

My Experience with parasolstore.co.uk Upon stumbling across mixed reviews for parasolstore.co.uk, I felt a wave of uncertainty as I placed my order. Many praised the quick delivery and pristine packaging, setting my expectations high. However, upon receiving my eagerly awaited package, I was taken aback. The plastic bag housing my product bore a curious cross-cut opening, and to my dismay, the tiny crystal dehumidifier pack was nowhere to be found. Having previous experiences with similar purchases, I knew the missing pack was a glaring omission. Inspecting the bag further, I noticed subtle imperfections that hinted at a previous journey. The bag's appearance lacked the crispness of a brand-new item, raising suspicions of a potential return by a previous customer. The fold marks on the label within the main compartment and the faint white blemishes on the outer mini compartment added to the mystery. While aware that Fjallraven Kanken bags are prone to attracting dust and stains, these observations seemed out of place on a supposedly new product. Despite these initial disappointments, the discounted price at which I acquired the bag offered some solace and reasoning behind these discrepancies. Perhaps the reduced cost had somehow justified the less-than-ideal condition in which the bag arrived. In retrospect, my experience with parasolstore.co.uk was not what I had expected, yet it presented me with an unexpected opportunity. The flaws in the packaging and the bag itself, though initially disheartening, added a layer of authenticity and uniqueness to my purchase. This unexpected delight, albeit different from the anticipated outcome, has left a lasting impression and a story to cherish.
G Giovanni Panelli
1082 days ago

Timeless Elegance Found: Albam Hennek Parka Review

Diving into the realm of online shopping, I stumbled upon Parasol Store and was immediately drawn to their Albam Hennek zip-through parka. This piece exudes timeless elegance, promising to become a well-loved staple in my closet for years to come. The moment I received my parka, I was captivated by its quality and attention to detail. The classic design, coupled with the modern zip-through feature, showcased the brand's commitment to blending tradition with innovation seamlessly. What truly set Parasol Store apart was their exceptional service. From the seamless ordering process to the prompt delivery, every step was a testament to their dedication to customer satisfaction. It's rare to find such a combination of top-notch products and outstanding service in today's fast-paced retail landscape. As I reflect on my experience with Parasol Store, I am already planning my next purchase. This Albam Hennek parka has not only elevated my wardrobe but also my expectations when it comes to online shopping. Thank you, Parasol, for curating such a remarkable piece and providing a shopping experience that truly stands out.
T Tony
1089 days ago

Exceeding Expectations: A Testament to Exceptional Customer Care

Reflecting on my experience with Parasol Store, I can't help but share the outstanding service I received. Though a slight hiccup with the size of my order occurred, the way the team promptly and efficiently resolved the issue was truly remarkable. A simple phone call and email later, a replacement was on its way within hours, arriving promptly the next day. Words fall short in expressing my gratitude for such impeccable customer care. The dedication to ensuring customer satisfaction displayed by Parasol Store is unparalleled. If you're seeking a company that not only delivers fantastic products but also goes above and beyond to remedy any concerns, look no further. I wholeheartedly recommend Parasol Store for their exceptional service and unwavering commitment to their customers.
J JOHN
1182 days ago

Parasol Store: Your One-Stop Shop for Quality Fashion and Exceptional Service

When I stumbled upon Parasol Store, I was seeking a reliable online retailer for my favorite brand, Folsom. Not only did they offer an impressive selection of Folsom products, but the customer service and delivery time exceeded my expectations. Their team went above and beyond to ensure a seamless shopping experience, and my order arrived promptly, showcasing their commitment to customer satisfaction. What truly sets Parasol Store apart is their diverse range of high-quality clothing beyond Folsom. The carefully curated collection appealed to my taste, making it irresistible not to explore more. As a fashion enthusiast, finding a platform that caters to my style preferences while providing top-notch service is a rare gem, and Parasol Store has undoubtedly won my loyalty. I am delighted to have discovered Parasol Store and will eagerly return for future purchases. For anyone seeking a blend of exceptional customer service, swift delivery, and a vast selection of premium clothing, look no further than Parasol Store.

Introduction

Parasol Store, located at parasolstore.co.uk, is an online retailer specializing in a wide range of parasols and related accessories. With their extensive selection, competitive pricing, and focus on customer satisfaction, they aim to provide a one-stop shop for all parasol needs. In this comprehensive review, we will explore the pros and cons of shopping at Parasol Store, evaluate the user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of parasols and accessories
    • Competitive pricing
    • Responsive and user-friendly website
    • Exceptional customer service
    • High-quality products
  • Cons:
    • Limited selection of non-parasol related items
    • Shipping costs may be high for certain locations

User Experience

Upon visiting Parasol Store's website, users are greeted with a clean and organized layout, making it easy to navigate through their extensive product range. The search function is efficient, allowing users to filter results by color, size, and price range. The product pages provide detailed and accurate descriptions, along with high-resolution images, aiding customers in making informed purchasing decisions. The checkout process is straightforward and secure, ensuring a smooth overall user experience.

Pricing and Value for Money

Parasol Store offers competitive pricing across their range of parasols and accessories. They strive to provide value for money by offering high-quality products that are durable and long-lasting. While the prices may vary depending on the brand and specific product, customers can expect reasonable and affordable options without compromising on quality.

Customer Service

Parasol Store prides itself on delivering exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns. Whether through email, phone, or live chat, the customer support team aims to provide swift and comprehensive solutions, ensuring a positive shopping experience.

Product Quality and Selection

Parasol Store offers a vast selection of parasols and related accessories, catering to various styles and preferences. They curate their product range from reputable brands known for their quality craftsmanship. Customers can trust that the parasols purchased from Parasol Store will offer excellent durability, UV protection, and aesthetic appeal.

Website Usability

Parasol Store's website is designed with user-friendliness in mind. The website's layout is intuitive and easy to navigate, allowing customers to browse and find desired products effortlessly. The website loads quickly, ensuring a smooth browsing experience. The use of clear and concise descriptions, along with high-quality images, enhances the overall usability of the website.

Returns and Exchanges

Parasol Store has a customer-friendly returns and exchanges policy. In case of any issues or dissatisfaction with a purchase, customers can easily initiate a return or exchange process. The detailed instructions provided on the website guide customers through the required steps, making the process hassle-free and transparent.

Promotions and Discounts

Parasol Store occasionally offers promotions and discounts, allowing customers to enjoy additional savings on their purchases. Customers can keep an eye on the website for any ongoing offers, seasonal sales, or limited-time promotions. Subscribing to their newsletter also provides access to exclusive deals and updates.

Reputation

Parasol Store has built a strong reputation for providing high-quality parasols and exceptional customer service. Their dedication to customer satisfaction has resulted in numerous positive reviews and testimonials from satisfied buyers, further solidifying their reputation as a trustworthy online retailer.

Payment Options

Parasol Store offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. This allows customers to choose the most convenient and trusted method for completing their purchase, giving them peace of mind while transacting online.

Loyalty Programs

Currently, Parasol Store does not have a specific loyalty program. However, they strive to reward loyal customers through exceptional service, personalized recommendations, and occasional discounts or promotions.

Customer Reviews

Customer reviews play an important role in Parasol Store's online presence. The website features a dedicated section where customers can leave their feedback and reviews, reflecting their satisfaction with the purchased products and overall shopping experience. The transparency and availability of customer reviews help potential buyers make informed decisions.

Community Involvement

Parasol Store actively participates in community initiatives and events related to promoting environmental sustainability and outdoor lifestyle. They collaborate with various organizations to raise awareness about the importance of using high-quality parasols for sun protection and contribute to charitable causes through donations.

Shipping and Costs

Parasol Store offers reliable shipping services to both domestic and international locations. The shipping costs may vary depending on the delivery destination and the size of the parcel. While shipping charges can be high for certain locations, they strive to provide competitive rates and ensure timely and secure delivery of purchased items. In conclusion, Parasol Store offers a comprehensive online shopping experience for parasols and related accessories. With their focus on quality, customer satisfaction, and competitive pricing, they have established themselves as a reliable and reputable retailer in this niche market. Whether customers are seeking UV protection, aesthetic appeal, or durability, Parasol Store caters to their needs through an extensive product range, exceptional customer service, and a user-friendly website.