Parcelbroker Reviews

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20 Reviews

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In the Courier Service category

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90% users rated Excellent
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P POM the Frog
47 days ago

Nice Buyer Service

My evaluation for parcelbroker.co.uk Not like different Brokers, ParcelBoker has an environment friendly approach of replying to prospects inquieries and that's a lot appreciated.
S Stephen Carlyn
51 days ago

A Delivery Service that Goes Above and Beyond Expectations

My experience with parcelbroker.co.uk was nothing short of exceptional. From the moment I reached out for assistance, their team was not only very friendly but also incredibly efficient in handling my delivery needs. The level of customer service provided surpassed my expectations, demonstrating a genuine care for their customers. Not only did they ensure that my package arrived on time, but they also went the extra mile to address any concerns I had along the way. Their attention to detail and willingness to assist truly set them apart from other delivery services I have used in the past. I highly recommend parcelbroker.co.uk to anyone in need of a reliable and customer-centric delivery service. Thank you for making my experience a positive one!
U ULSTER CERAMICS
51 days ago

Exceptional Customer Service Experience with ParcelBroker.co.uk!

Let me share my heartfelt experience with you all! When I reached out to ParcelBroker.co.uk, I was pleasantly surprised by their exceptional customer service. Despite facing a slight hiccup with the telephone line quality, the efficiency and dedication of the customer service team shone through, making my overall experience truly exceptional. I must say, the team at ParcelBroker.co.uk went above and beyond to assist me with my queries and ensure that my needs were met. Their prompt responses and willingness to help left a lasting impression on me. It's rare to come across such exemplary service these days, and ParcelBroker.co.uk truly stands out in this aspect. I am grateful for the seamless assistance I received, and I highly recommend ParcelBroker.co.uk to anyone in need of reliable and efficient parcel services. Thank you, ParcelBroker.co.uk, for going the extra mile and providing top-notch customer service!
S Simon
52 days ago

Exceptional Service Beyond Expectations

When I stumbled upon parcelbroker.co.uk, I was in desperate need of a reliable shipping solution. To my delight, not only did they provide a swift and efficient service, but they exceeded all my expectations. The user-friendly system made the process a breeze, and before I knew it, my parcels were on their way. All in all, the experience was nothing short of remarkable. Thank you, parcelbroker.co.uk, for making my logistics woes disappear with such ease and efficiency!
A Alan M
52 days ago

Turning Shipping Stress into Smiles: A Heartfelt Appreciation for Aimee and Sophie at ParcelBroker

When I stumbled upon the daunting task of shipping my first-ever pallet from Ireland to the UK, I was filled with anxiety. However, Aimee and Sophie from ParcelBroker.co.uk quickly turned my worries into relief with their exceptional assistance. Their expertise in sizing and pricing not only saved me time but also ensured that I got the best deal possible. What truly stood out was their unmatched communication skills – prompt responses paired with crystal-clear information made the entire process a breeze. Every query was met with helpful guidance, making me feel valued and supported every step of the way. Their professionalism and friendliness combined made it an absolute pleasure to work with them. Thank you, Aimee and Sophie, for going above and beyond to help me navigate the complexities of shipping. Your dedication and proactiveness truly set you apart. I am immensely grateful for your assistance and would recommend ParcelBroker.co.uk to anyone in need of reliable and customer-centric service. Your exceptional support turned what could have been a stressful experience into a smooth and enjoyable transaction. Highly recommended indeed!
B Brian Glover
53 days ago

Parcelbroker: A Trusted Companion Through the Years

From the moment I stumbled upon Parcelbroker, my shipping woes have become a thing of the past. With years of unwavering service under my belt, I can confidently say that they are the real deal. Their dedication to excellence is truly remarkable; they stand head and shoulders above anyone else in the industry. What sets Parcelbroker apart is not just their seamless logistics but the personal touch they bring to each interaction. Every package, big or small, is handled with utmost care and attention to detail, ensuring that it reaches its destination safe and sound. Their consistency in delivering top-notch service has earned them my unwavering trust. I take comfort in knowing that whenever I entrust Parcelbroker with my parcels, they will be handled with the same care and efficiency that they have consistently shown me over the years. For anyone looking for a reliable shipping partner, look no further than Parcelbroker – they are the epitome of excellence.
I Ian Pulling
57 days ago

ParcelBroker.co.uk: Where Price Meets Quality Service

After exploring various parcel comparison websites, I stumbled upon ParcelBroker.co.uk, and I must say, they exceeded all my expectations. Not only did they offer the best prices in the market, but their service was top-notch. From the moment I entered their website, I was impressed by their user-friendly interface. The booking process was seamless, and their tracking system kept me informed every step of the way. ParcelBroker.co.uk not only delivered my parcel on time but also handled it with care, ensuring that it reached its destination in perfect condition. The peace of mind I had throughout the entire process was invaluable. I highly recommend ParcelBroker.co.uk to anyone looking for a reliable and affordable parcel delivery service. They have truly set the bar high in terms of price, efficiency, and customer satisfaction.
J Jane Fielder
57 days ago

Unforgettable Experience with ParcelBroker: Hassle-Free Shipping with a Twist

Let me share my recent encounter with ParcelBroker.co.uk that left me pleasantly surprised. From the clear email communication detailing the collection to the friendly driver who arrived promptly to pick up my parcel as scheduled, every step exuded professionalism and efficiency. Although initially confused by the misleading message stating ‘No tracking available,’ I was relieved to discover that the tracking information was actually available below the message. This minor hiccup was overshadowed by the joy of receiving my precious painting the very next day, unscathed and securely framed, with the glass intact. What truly sets ParcelBroker apart is their commitment to delivering top-notch service at a reasonable price. The peace of mind I had knowing that my valuable item was in safe hands throughout the shipping process is truly priceless. Thank you, ParcelBroker, for exceeding my expectations and ensuring a smooth and successful delivery. Trust me, you won't regret choosing ParcelBroker for your shipping needs!
A Anne Ford
58 days ago

Exemplary Service in Times of Need

My experience with Parcelbroker.co.uk has been nothing short of exceptional. While their services are consistently brilliant, it was during a recent issue that their true commitment to customer service shone through. Dealing with a problem can be stressful, but Parcelbroker handled it with professionalism and efficiency, going above and beyond to resolve the matter promptly. Their dedication to customer satisfaction is truly commendable. I cannot fault Parcelbroker in any way and highly recommend their services to anyone in need of reliable parcel delivery.
J jimmy Makwana
61 days ago

Thanks

My overview for parcelbroker.co.uk Thanks. Its actually good service. Sorry for my final Evaluation. Anyway, completely happy to related with ParcelBroker. Very nice and supportive employees and repair.
P PMgn
66 days ago

Uncomplicated Excellence: A Testimonial for ParcelBroker.co.uk

Navigating through parcel delivery options can often feel like a maze, but ParcelBroker.co.uk has been a beacon of simplicity in this complex world. From start to finish, inputting information on their site is a breeze, making the entire process remarkably straightforward. While I still find the cost of postage to be on the higher side, the efficiency and convenience offered by ParcelBroker.co.uk more than make up for it. As someone who has experienced the frustrations of the French postal service, I can wholeheartedly say that ParcelBroker.co.uk is a breath of fresh air in comparison. For anyone seeking a reliable and user-friendly parcel delivery service, look no further than ParcelBroker.co.uk. Their commitment to ease of use and top-notch service truly sets them apart in the world of logistics.
B Barnett Ravenscroft Ltd
66 days ago

Effortless and Reliable: A Parcel Delivery Service Worthy of 10/10

From the moment I scheduled a pickup with parcelbroker.co.uk, I knew I was in for a smooth experience. Within just a couple of hours, their team arrived promptly to collect my parcel, demonstrating efficiency and promptness that exceeded my expectations. The following morning, my package reached its destination, impressing the recipient with its impeccable condition. I cannot stress enough the convenience and reliability that ParcelBroker offers. It's rare to find a service that not only meets but exceeds customer expectations. This seamless experience has earned my trust, and without a doubt, I will be a returning customer. I wholeheartedly recommend ParcelBroker to anyone in need of a dependable parcel delivery service. Thank you for a job well done.
A Angelo Fernandes
72 days ago

A Seamless Shipping Experience: From France to the UK with Ease

Reflecting on my recent interaction with parcelbroker.co.uk, I am thrilled to share that sending a parcel from France to the UK was an absolute breeze. The convenience was unparalleled as the courier arrived promptly on a Monday and delivered the package by Thursday without any hiccups. I was impressed by the efficiency and reliability of the service, making the entire process stress-free and convenient. This hassle-free experience has undoubtedly solidified my trust in this service, and I am already looking forward to utilizing it again in the near future. I cannot recommend this service highly enough - a flawless 10/10 rating and a big thumbs up 👍👍👍!
G Grzegorz
74 days ago

A Heartfelt Gratitude: Rescheduling Made Easy

I cannot thank parcelbroker.co.uk enough for their impeccable customer service. Recently, I encountered a rather stressful situation where my parcel collection date had to be changed last minute due to unexpected circumstances at my sister's house. In a moment of panic, I reached out to the help@parcelbroker.co.uk center for assistance. To my utmost relief, a kind and courteous lady named Aimee promptly responded to my plea for help. Within a mere 5 minutes, Aimee not only understood my situation but efficiently managed to reschedule the collection date, alleviating my worries instantly. The efficiency and professionalism displayed by Aimee and the entire team at parcelbroker.co.uk truly saved the day for me. Their swift response and willingness to go above and beyond for their customers speak volumes about their dedication to providing exceptional service. In times of unexpected chaos, it is reassuring to know that there are companies like parcelbroker.co.uk that prioritize customer satisfaction above all else. Thank you, Aimee, and parcelbroker.co.uk, for turning a potentially stressful situation into a seamless and pleasant experience. Your outstanding customer service has earned my trust and loyalty for years to come.
D DCT
74 days ago

Exceptional Service: Aimee Saved the Day!

I cannot express enough gratitude for the exceptional service provided by Aimee from parcelbroker.co.uk. Our company was on the verge of facing a major setback with an international shipment that was about to be returned due to a critical paperwork error. Aimee stepped in, identified the issue promptly, and swiftly rectified it by providing the necessary details. Thanks to her quick thinking and efficient handling, we managed to resolve the issue and save a week's worth of time and potential complications. Aimee's professionalism and dedication truly saved the day for us. Thank you for going above and beyond to ensure our shipment reached its destination seamlessly. Aimee, you truly sorted it!

Introduction: ParcelBroker.co.uk

ParcelBroker.co.uk is a leading parcel delivery comparison website that offers individuals and businesses a hassle-free solution for sending packages domestically and internationally. With a wide network of trusted courier partners and an easy-to-use online platform, ParcelBroker.co.uk aims to streamline the shipping process and provide customers with affordable and reliable delivery services.

Pros and Cons

  • Pros:
    • Extensive network of reliable courier partners.
    • Simple and intuitive online booking system.
    • Competitive pricing for both domestic and international shipping.
    • Door-to-door service with tracking and insurance options.
    • Support for various packaging options, including fragile items.
  • Cons:
    • Some remote areas may have limited delivery options.
    • Occasional delays due to unforeseen circumstances.

User Experience

ParcelBroker.co.uk offers a seamless user experience, ensuring that customers can easily navigate through the website and book their shipments with minimal effort. The booking process is straightforward, with clear instructions and prompts at every step. Users can conveniently compare prices, select the desired courier service, and schedule collection and delivery dates. The website's responsive design ensures that it is accessible and functional across various devices, including desktops, laptops, smartphones, and tablets.

Pricing and Value for Money

ParcelBroker.co.uk provides competitive pricing options for both domestic and international shipping. By comparing rates from multiple courier partners, customers can choose the most cost-effective solution that suits their budget and requirements. The platform also offers regular promotions and discounts, further enhancing the value for money. Overall, ParcelBroker.co.uk ensures that customers receive quality service at affordable prices.

Customer Service

ParcelBroker.co.uk prioritizes customer satisfaction by offering exceptional customer service. Their team is readily available to assist customers via phone, email, or live chat, addressing any queries or concerns promptly. Whether it's providing real-time tracking updates, resolving delivery complications, or offering general support, ParcelBroker.co.uk aims to deliver a positive and personalized customer experience.

Product Quality and Selection

While ParcelBroker.co.uk primarily focuses on parcel delivery services, they ensure the highest standards of product quality by partnering with reputable courier companies. These couriers have established expertise, reliability, and track records, ensuring that packages are handled with care and delivered safely to their destinations. Customers can choose from a range of courier options that cater to different delivery speeds, transportation modes, and additional services such as insurance.

Website Usability

ParcelBroker.co.uk's website is designed with user-friendliness in mind. Its intuitive interface and well-organized layout make it easy for users to find the information they need and proceed with their bookings. The website offers comprehensive guides and FAQs to answer common questions and provide clarity on various aspects of parcel delivery. Additionally, ParcelBroker.co.uk regularly updates its website to enhance usability and ensure a smooth browsing experience.

Returns and Exchanges

ParcelBroker.co.uk understands that returns and exchanges are part of the shipping process. They provide clear instructions and guidelines on their website regarding returns and exchanges. Customers can easily initiate the return process through the website or by contacting the customer service team. ParcelBroker.co.uk collaborates with its courier partners to streamline the returns process, ensuring efficient and hassle-free service for customers.

Promotions and Discounts

ParcelBroker.co.uk regularly offers promotions and discounts to provide customers with cost-saving opportunities. These discounts can be accessed through promotional codes or limited-time offers, which are prominently displayed on the website. By taking advantage of these promotions, customers can save significant amounts on their shipping expenses without compromising on quality or service.

Reputation

ParcelBroker.co.uk has built a strong reputation in the parcel delivery industry. With a track record of satisfied customers and positive reviews, they have established themselves as a reliable and trustworthy service provider. Their commitment to transparency, quality, and customer satisfaction has earned them recognition and loyalty from individuals and businesses alike.

Payment Options

ParcelBroker.co.uk offers a variety of payment options to cater to different customer preferences. Customers can conveniently pay for their shipments using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

ParcelBroker.co.uk rewards customer loyalty through an exclusive loyalty program. By regularly using their services, customers can accumulate points that can be redeemed for discounts, free shipments, or other benefits. This loyalty program incentivizes customers to continue using ParcelBroker.co.uk and further enhances the overall value for money.

Customer Reviews

Customer reviews play a crucial role in evaluating a service provider's performance. ParcelBroker.co.uk encourages customers to leave reviews and feedback on independent review platforms, ensuring transparency and accountability. These reviews enable potential customers to gain insights into the experiences of others and make informed decisions based on real customer feedback.

Community Involvement

ParcelBroker.co.uk actively engages with the community and supports charitable initiatives. They collaborate with various organizations to contribute to causes that promote social welfare and environmental sustainability. By participating in community involvement, ParcelBroker.co.uk showcases its commitment to making a positive impact beyond the confines of its core services.

Shipping and Costs

ParcelBroker.co.uk offers a comprehensive range of shipping services, catering to various destinations worldwide. Customers can find suitable shipping options based on their specific requirements, including delivery speed, tracking capabilities, and insurance coverage. The costs of shipping depend on factors such as the size and weight of the package, the destination, and the chosen courier service. However, ParcelBroker.co.uk ensures that customers have access to the most competitive rates in the market, providing affordable and reliable shipping solutions.

Conclusion

ParcelBroker.co.uk stands out as a leading parcel delivery comparison website, offering individuals and businesses a seamless and cost-effective solution for their shipping needs. With a user-friendly platform, a network of trusted courier partners, competitive pricing, and exceptional customer service, ParcelBroker.co.uk earns the trust and loyalty of its customers. By continuously striving for excellence and actively engaging with the community, ParcelBroker.co.uk sets a benchmark in the industry, providing a superior shipping experience for all.