Parkandgo Reviews

Voted Good (4/5)

5234 Votes

20 Reviews

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In the Parking Lot category

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20% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
75% users rated Excellent
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P Paul Walker-Dendle
186 days ago

An Unforgettable Travel Experience: Unbeatable Service and Unbeatable Prices Await!

Embarking on my recent journey with parkandgo.co.uk was an absolute pleasure. The impeccable service and unbeatable prices left a lasting impression on me. From the moment I booked my parking space, I felt reassured by their trustworthy and secure platform. The convenience and peace of mind they provided were unparalleled, making my entire travel experience stress-free and enjoyable. I wholeheartedly recommend parkandgo.co.uk to anyone seeking a seamless and reliable parking solution. Trust me; you won't be disappointed!
C Christine Crowe
189 days ago

Unexpected Kindness Turned a Stressful Day Around

I felt compelled to share my experience with parkandgo.co.uk, a service that went above and beyond in a moment of need. Arriving back at the Bristol airport at night with my tired little one and multiple bags, I encountered a different side of their service. A driver returned my car but was not accommodating when I struggled to locate it in the darkness. However, what seemed like a negative encounter took a turn for the better. Despite the initial frustration, another staff member stepped in, helping me search for my keys and ensuring I was safely on my way. Their compassion and willingness to rectify the situation restored my faith in their customer service. It's these unexpected acts of kindness that leave a lasting impression. Thank you for turning a potentially bad experience into a touching display of care and understanding. This level of service sets parkandgo.co.uk apart, and I will definitely be returning.
S Steve
189 days ago

A Seamless Experience with Parkandgo.co.uk: Stress-Free, Prompt, and Affordable

As a frequent park and ride user, I can confidently say that my recent experience with parkandgo.co.uk stands out as exceptional. The convenience of their service, especially when traveling with my family of five, was unmatched. From the moment we dropped off our vehicle, everything was smooth sailing. The instructions provided were crystal clear, and the process was streamlined. A simple phone call upon our return led to the prompt arrival of a friendly driver, who efficiently facilitated the key exchange, allowing us to be on our way in a matter of minutes. The return leg of our journey was just as impressive – our vehicle was ready and waiting for us, thanks to the same courteous driver who even reminded us about the ticket on the dashboard for a hassle-free exit. What truly sealed the deal for me, apart from their stellar service, was their unbeatable prices. Finding such a high level of service at such an affordable rate was a pleasant surprise. I wholeheartedly give parkandgo.co.uk a 5-star rating and wholeheartedly recommend them to anyone in need of stress-free parking and transportation services. Thank you, parkandgo.co.uk, for a seamless and pleasant experience from start to finish!
C Consumer
191 days ago

Turning a Bump in the Road into a Lesson Learnt with Parkandgo.co.uk

Parking at Heathrow Airport with Parkandgo.co.uk was a smooth experience until a surprising ULEZ £90 fine shook up our return journey. The driver unknowingly passed through an ultra low emissions zone, resulting in an unexpected charge upon our return. Although this setback caught us off guard, our communication with Parkandgo.co.uk regarding the matter was met with understanding and professionalism. While the fine came as a surprise, it prompted us to suggest a proactive solution to Park and Go: including the ULEZ fee in the initial booking cost to avoid such surprises for future customers. Despite this minor hiccup, the response from Martin at Parkandgo.co.uk reassured us and highlighted their dedication to addressing customer concerns promptly. Although our experience included an unexpected charge, Parkandgo.co.uk's receptiveness and willingness to engage constructively with feedback left a positive impression overall. As we navigate the travel landscape, this experience reminds us that even bumps in the road can lead to valuable lessons and improvements for both customers and service providers.
S Sam C
200 days ago

Revealing the True Colors of Customer Service: A Cautionary Tale

Allow me to share my experience with parkandgo.co.uk. I opted for their supposedly "flexible" product, only to later regret my decision. When unforeseen circumstances, like the war in Israel, forced me to cancel my booking, I encountered a disheartening revelation. The company's terms and conditions allowed them to retain £9.50 under the guise of "admin fees". Feeling misled by their deceptive T&C's, I decided to challenge this practice. However, instead of acknowledging their misleading policies, they chose to stand firm, leaving me disheartened and unwilling to let my grievance go unheard.
S Sarah White
208 days ago

A Stress-Free Parking Experience Beyond Expectations

As someone who values efficiency and affordability, my experience with parkandgo.co.uk exceeded all expectations. The convenience of dropping off my car seamlessly, coupled with the seamless process of returning to a different terminal, truly made my trip stress-free. The moment I made a call post-baggage reclaim, my car magically appeared around the corner, ready for me. The efficiency, combined with the reasonable pricing, made this experience unforgettable. A heartfelt thank you to everyone involved in making this parking experience a smooth and pleasant one.
E Eds Shed
227 days ago

Unmatched Excellence: A Testimonial for Park and Go’s Outstanding Customer Service

From the hustle and bustle of frequent work-related travels, I discovered a gem in the form of Park and Go. In a sea of airport parking providers, their exceptional customer service stands out like a beacon of light. Each interaction is met with warmth, efficiency, and a genuine desire to assist. Park and Go's dedication to ensuring a seamless experience for their customers is truly commendable. As someone who values efficiency and reliability in service providers, I wholeheartedly recommend Park and Go to anyone seeking a stress-free parking solution. Thank you, Park and Go, for consistently exceeding expectations and making my travels a breeze.
Z zareh john
264 days ago

An Unforgettable Travel Partner – Park and Go

As someone who values smooth and stress-free travel experiences, I cannot recommend Park and Go Airport Parking enough. My recent encounter with their services at Gatwick Airport left an indelible mark on me. From start to finish, every detail was meticulously handled, reflecting a genuine commitment to customer satisfaction. Arriving at the crack of dawn for an early flight, I was struck by the sheer convenience of the meeting point's location near the terminal. Even at such an early hour, a simple call to the provided number was met with a warm and responsive voice on the other end. The gentleman who greeted us upon our arrival radiated hospitality, instantly putting us at ease and signaling the exceptional service that awaited. Upon my return, a quick call from the terminal ensured that my car was ready and waiting for me in the parking lot. Seeing the same friendly face welcoming us back only reinforced the consistency and reliability that Park and Go prides itself on. Park and Go at Gatwick Airport exemplifies everything one could ask for in airport parking - security, efficiency, and affordability. If you're in need of a trusted partner to care for your vehicle while you're away, look no further than Park and Go. My experience with them was not just satisfactory; it was truly extraordinary, setting a new standard for airport parking services.
J John Cooper
266 days ago

Unmatched Service Experience at Heathrow!

Sharing my exceptional experience with Parkandgo.co.uk at Heathrow Airport! This was my first time using their services, and I must say it was a seamless and convenient process from start to finish. Their drivers were not only nice and polite but also accommodating for a 4:50 am pick-up, making the early morning travel hassle-free. I was impressed by how promptly they answered the phone, ensuring minimal wait times and providing clear instructions throughout. Upon landing, I called them after clearing baggage, and to my delight, my car was already waiting for me, minimizing any unnecessary delays. It's worth noting to verify reviews as I was informed by a driver about rival companies leaving false negative feedback, which could mislead customers. Parkandgo.co.uk not only provided top-notch service but also helped me save significantly on airport parking for my three-week holiday. I am genuinely grateful for their professionalism and efficiency, making my overall travel experience stress-free and economical. I highly recommend their services without any hesitation!
M Mel
274 days ago

Exceptional Service and Unmatched Convenience – A Must-Have for Stress-Free Travel!

Embarking on a travel journey can be quite daunting, but finding the right partner can make all the difference. My experience with Park and Go through their VIP Meet and Greet Service at Bristol Airport was nothing short of exceptional. The convenience offered by this service is unparalleled, allowing for a seamless transition into the travel experience. Despite the initial hiccup of multiple phone calls to arrange the drop-off, once I arrived, the professionalism and efficiency I encountered were truly commendable. The staff's attention to detail and dedication to customer satisfaction were evident, ensuring a smooth process. Upon returning to collect my car, I was pleasantly surprised to find it in immaculate condition. The meticulous care taken during the service was evident, reflecting a high standard of quality maintenance. This level of service not only met but exceeded my expectations, leaving me thoroughly impressed. Park and Go's commitment to providing top-notch service shines through in every aspect of their operations. The peace of mind knowing that my vehicle was in safe hands throughout my journey was truly invaluable. I highly recommend Park and Go to anyone seeking a stress-free and reliable parking solution. Thank you for exceeding my expectations and for making my travel experience a memorable one!
S sheena bone
310 days ago

Unforgettable Meet and Greet Experience at Gatwick with ParkandGo

Allow me to share my exceptional encounter with ParkandGo.co.uk's meet and greet service at Gatwick. As I stepped off the plane, eagerly anticipating the journey ahead, I was met by a courteous gentleman who promptly welcomed me and took charge of my vehicle. The peace of mind I felt knowing my car was in reliable hands was truly comforting. This thoughtful gentleman not only assisted me with my luggage but also took the time to provide me with all the necessary information, ensuring a smooth departure. Upon my return, a simple phone call was all it took for him to promptly meet me with my car, helping me load my belongings with a genuine smile. What sets ParkandGo apart is their unwavering commitment to customer satisfaction. During my stay, I encountered a few unexpected challenges, and instead of simply leaving, the dedicated staff member stayed to assist and resolve the issues promptly. This level of care and professionalism is truly commendable. Unlike past experiences with other companies where my concerns were dismissed, ParkandGo displayed a level of attentiveness that exceeded all expectations. This exceptional service truly transformed my holiday experience, providing me with the peace of mind and stress-free travel I had been longing for. Without a doubt, my next holiday will see me returning to ParkandGo for their impeccable service. For anyone seeking a reliable and customer-centric parking service, ParkandGo is the perfect choice. They have not only won me over as a loyal customer but have set a new standard of excellence in the industry.
J Julian Sowerbutts
670 days ago

A Night of Delay Turned into a Stress-Free Experience

From the moment our flight was delayed to the late-night arrival at Bristol airport, parkandgo.co.uk truly exceeded my expectations. Despite the inconvenience, their team showcased professionalism and courtesy throughout the entire process. A simple phone call resulted in a swift response, with my car arriving promptly within 10 minutes. The seamless service, friendly staff, and the impeccable condition of my car alleviated any stress from the delayed flight. I cannot recommend them enough for their exceptional service. Parkandgo.co.uk has definitely earned my trust, and I look forward to using their services again in the future.
K KM
739 days ago

Exceptional Service That Justifies the Investment

Embracing the advice of fellow travelers, I turned to parkandgo.co.uk for a stress-free airport parking experience. Amidst a sea of negative encounters with Meet and Greet services at Heathrow, Park and Go stood out as a beacon of reliability and efficiency. Opting not for the cheapest option proved to be a wise decision, as the additional cost translated into peace of mind and exceptional service. The seamless process unfolded effortlessly, with our vehicle swiftly attended to within a mere 15 minutes of our arrival and departure calls. While the individuals assisting us in the short stay car park weren't unmistakably adorned with the Park and Go logo, sporting Terminal Parking tabards instead, their warm demeanor and professionalism overshadowed this minor detail. Park and Go's commitment to reliability and customer satisfaction shone through, making every penny spent well worthwhile. A sterling choice for discerning travelers seeking a premium parking experience.
K Katalin Ralph
774 days ago

Exceeding Expectations: A Five-Star Parking Experience that Goes Above and Beyond

I cannot express enough how exceptional my experience with parkandgo.co.uk has been. Over the past four years, their service has consistently delivered beyond my expectations. Their level of professionalism and efficiency in handling any changes or requests is unmatched. What truly sets Park and Go apart is their outstanding team of operators. Every interaction with them has been a delight – they are not only polite and courteous but also incredibly prompt, efficient, and reliable. It's rare to come across such a well-oiled machine in today's customer service landscape. Park and Go has truly set a benchmark for how online retailers should operate. Their dedication to providing top-notch service is evident in every aspect of their business. I can confidently say that they have won me over as a customer for life. Thank you, Park and Go, for your exceptional service and for setting the bar so high!
D Devonsteffi
855 days ago

Glorious service at Bristol airport

My assessment for parkandgo.co.uk Glorious service at Bristol airport. Met promptly at 5.00am by Alfie who's a stunning chap who took the automobile , then helpfully returned 5 minutes later after I realised I had left a really small however important bag in it ! Very impressed with ease of service and cheap price. Will certainly use once more… no extra silver zone for us !!

Introduction

ParkandGo.co.uk is a popular online platform in the United Kingdom that offers a convenient and hassle-free way to book airport parking spaces. With a wide selection of parking options at major airports across the country, ParkandGo.co.uk aims to provide travelers with peace of mind and a seamless experience. Let's delve deeper into the various aspects of this website.

Pros and Cons

  • Pros:
    • Extensive coverage of major UK airports
    • Simple and user-friendly booking process
    • Competitive pricing and value for money
    • Responsive customer service
    • Wide range of parking options available
  • Cons:
    • Limited availability of last-minute bookings
    • Not all airports have on-site parking

User Experience

ParkandGo.co.uk ensures a seamless user experience with its intuitive interface and efficient booking process. The website is well-organized, allowing users to easily navigate through different airports, parking options, and additional services. The search functionality provides quick access to relevant information, making it convenient to find and compare parking options based on specific requirements.

Pricing and Value for Money

ParkandGo.co.uk offers competitive prices for airport parking, ensuring good value for money. The website provides transparent pricing information, including any additional charges or taxes, allowing users to make informed decisions. With various parking options to choose from, including on-site and off-site parking, customers can find the most suitable and cost-effective option for their needs.

Customer Service

ParkandGo.co.uk prides itself on delivering excellent customer service. Their dedicated customer support team is readily available to assist users with any queries or concerns. Whether through phone or email, the response time is prompt, ensuring that customers' needs are addressed efficiently.

Product Quality and Selection

ParkandGo.co.uk collaborates with reputable parking providers, ensuring high-quality and secure parking facilities. The website offers a wide selection of parking options, catering to various budgets, preferences, and requirements. Customers can choose from on-site parking, off-site parking, meet-and-greet services, and more, giving them flexibility and convenience.

Website Usability

The ParkandGo.co.uk website is designed to be user-friendly and intuitive. The layout is clean, and the navigation is straightforward, allowing users to find the necessary information easily. The booking process is simple and efficient, with clear instructions at each step. The website is also optimized for mobile devices, enabling users to book parking spaces on the go.

Returns and Exchanges

ParkandGo.co.uk follows the policies and terms of the individual parking providers. It is essential to review the specific terms and conditions of the chosen parking option regarding cancellations, amendments, or refunds. While some providers may offer flexibility, others may have stricter policies.

Promotions and Discounts

ParkandGo.co.uk occasionally offers promotions and discounts, providing customers with the opportunity to save on their airport parking. These promotions may be seasonal or based on availability, so it's advisable to regularly check the website for any ongoing offers. Subscribing to their newsletter or following their social media channels can also provide access to exclusive deals.

Reputation

ParkandGo.co.uk has established a positive reputation in the industry. With several years of experience and a strong customer base, the website has gained trust and recognition. The company values customer feedback and strives to maintain high standards of service.

Payment Options

ParkandGo.co.uk offers various secure payment options, including major debit and credit cards. The website employs SSL encryption to safeguard customers' payment information, ensuring a safe and secure transaction process.

Loyalty Programs

Currently, ParkandGo.co.uk does not offer a loyalty program. However, they frequently provide promotional discounts, making it worth checking their website for savings opportunities.

Customer Reviews

Customer reviews play an essential role in shaping the reputation of ParkandGo.co.uk. The website features genuine reviews from previous customers, providing insights into their experiences. Customers can read these reviews to gauge the quality of service and make informed decisions.

Community Involvement

ParkandGo.co.uk actively engages with the community by supporting various charitable organizations and initiatives. They prioritize social responsibility and contribute to charitable causes, creating a positive impact beyond their services.

Shipping and Costs

As an online platform for airport parking bookings, ParkandGo.co.uk does not involve physical shipping of products. The costs associated with the selected parking option are clearly displayed during the booking process, ensuring transparency and avoiding any unexpected charges.

In conclusion, ParkandGo.co.uk offers a reliable and user-friendly platform for booking airport parking across the United Kingdom. With competitive pricing, extensive coverage, and excellent customer service, this website provides peace of mind and convenience to travelers. Whether you are flying for business or leisure, ParkandGo.co.uk is a trustworthy option for secure and hassle-free airport parking.