Users Voice for Parksleepfly

55% users rated Terrible
5% users rated Poor
4% users rated Average
7% users rated Very Good
29% users rated Excellent
Pie Chart Review Representation for Parksleepfly
Parksleepfly Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Parksleepfly Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 13 Jan 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2 1.8 3.7 3.9 2.2 2.4
Oct 2022 3 2.8 2.5 4.7 1.4 2.6
Nov 2022 3.6 2 3 3.8 1.1 4
Dec 2022 5 5 5 5 5 5
Mar 2023 2.9 5 5 4.2 1.3 2.6
Line Chart for Rating of peer stores

parksleepfly.com

shein.com

rakuten.com

everyplate.com

dhgate.com

pharmapacks.com

Detailed Parksleepfly Review by

Introduction

Parksleepfly.com is a website that helps travelers find affordable airport parking options and hotels nearby airports. Founded in 2002, it has been providing excellent customer service to travelers worldwide ever since. They help travelers find hotels with free parking for the duration of their trip, saving them time and money.

Pros and Cons

Pros:
  • Comprehensive airport parking and hotel selection:
  • parksleepfly.com offers travelers a wide range of options in terms of airport parking and hotels, making it easy to find one that suits their needs.
  • Excellent pricing:
  • parksleepfly.com offers some of the best rates for airport parking and hotel stays.
  • Easy to use website:
  • the website is user-friendly, making it easy for travelers to find what they are looking for.
Cons:
  • Limited selection of hotels:
  • parksleepfly.com only offers a limited selection of hotels to choose from.
  • No loyalty program:
  • unlike some of its competitors, parksleepfly.com does not offer a loyalty program.
  • No guarantee on parking reservations:
  • parksleepfly.com does not offer a guarantee on parking reservations like some of its competitors.

User Experience

The user experience on parksleepfly.com is great. The website is easy to navigate and offers users a wide range of options to choose from. Travelers can search for airport parking and hotels based on their location or airport, making it easy to find what they are looking for. The website also offers useful information on each hotel, such as amenities, parking options, and rates.

Pricing and Value for Money

Parksleepfly.com offers some of the best rates for airport parking and hotel stays compared to its competitors. Travelers can save up to 40% on airport parking and hotel stays. The website also offers exclusive deals, discounts, and promotions, making it an excellent value for money.

Alternatives

Some of the alternatives to parksleepfly.com include:
  • Airportparkingreservations.com
  • Parkrideflyusa.com
  • SpotHero.com
However, parksleepfly.com is still one of the best options due to its comprehensive selection of options and affordable rates.

Customer Service

Parksleepfly.com provides excellent customer service, with knowledgeable and responsive support staff available to help travelers with any issues they may encounter. The website also offers a FAQ section, which answers some of the most commonly asked questions.

Product Quality and Selection

The products offered by parksleepfly.com are of high quality, with a wide range of airport parking and hotel options available to choose from. Travelers can find options that suit their needs, from budget-friendly to luxury options.

Website Usability

The website is user-friendly, with a clean and straightforward interface. Travelers can easily search for and book airport parking and hotels, making it easy to find the perfect option for their needs.

Returns and Exchanges

Parksleepfly.com does not offer returns or exchanges for airport parking or hotel bookings, as all sales are final. However, they do offer cancellation options depending on the booking type.

Promotions and Discounts

Parksleepfly.com frequently offers exclusive deals, promotions, and discounts to customers, making it an excellent value for money. Travelers can also sign up for the website's newsletter to receive exclusive deals and promotions.

Reputation

Parksleepfly.com has an excellent reputation, with many positive reviews from satisfied customers. The website has been featured in several publications, including USA Today and The New York Times, cementing its status as a top choice for airport parking and hotel bookings.

Payment Options

Parksleepfly.com accepts all major credit cards, including Visa, MasterCard, American Express, and Discover.

Loyalty Programs

Parksleepfly.com does not offer a loyalty program, which may be a drawback for frequent travelers. However, the website's low rates and exclusive deals make it an excellent value for money.

Customer Reviews

Customer reviews on parksleepfly.com are overwhelmingly positive, with many satisfied customers leaving positive feedback. The website also features reviews from third-party websites, which provide unbiased feedback on the website's services.

Community Involvement

Parksleepfly.com is not involved in any community outreach programs or initiatives.

Shipping and Costs

As parksleepfly.com is an online travel agency, it does not have any shipping costs associated with its services. The website's pricing is transparent, with no hidden fees or charges. Travelers can easily find the pricing for airport parking and hotel bookings on the website. Overall, parksleepfly.com is an excellent choice for travelers looking for affordable airport parking and hotel options. With its comprehensive selection of options and excellent pricing, it's no wonder that it has a great reputation and many satisfied customers.

Parksleepfly Recent User Reviews

User Rating

5 stars

17

👤

Reviewer Name: Susan Moss

Review Submission Date: 2022-12-29

Review Title: My husband and I were excited to use…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My husband and I were excited to use the ParkSleepFly service the day before we began our trip to Florida. Unfortunately, we had to cancel the day we were to arrive at the hotel because of my health. I thought that I had read on your website that it was okay if one had to cancel as late as the day of one's reservation. I have not had any credit to my credit card.

👤

Reviewer Name: customerJ. Swenson

Review Submission Date: 2022-12-29

Review Title: Cannot Manage Reservation on Website.I checked the box "Change Your…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I checked the box "Change Your Reservation" as I simply needed to check-in one day earlier, plus add one extra day parking. Waited 5 DAYS for reply: "Cannot be done; must cancel first res and make another" (in effect). So, I cancelled and rebooked with a competitor of yours. WHY even have the box that infers one can change a res online?

👤

Reviewer Name: Kayla

Review Submission Date: 2022-12-29

Review Title: Considering Switching
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Normally, we’ve had no issues with ParkSleepFly. On our last trip, we were delayed by several hours and would not need the night stay on our return. I contacted PSF and the hotel and no one could render a refund due to CIRCUMSTANCES BEYOND OUR CONTROL. The correspondents of both were obviously ill-trained in customer relations. We will be looking for a company that considers acts of nature as a factor for refunds. I would also be sure to inform others of this poor customer relationship situation.

👤

Reviewer Name: Larry Brent

Review Submission Date: 2022-12-29

Review Title: You did not send the correct paperwork…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: You did not send the correct paperwork to the Laquinta Inn. We had a confirmation Number for two (2) rooms and seven nights parking for $200.00 +-. You sent two separate orders BOTH for one room with parking. The clerk would not honor the confirmation number even though she saw the error. The night manager was called and thankfully was able to correct the problem.

👤

Reviewer Name: Mike O

Review Submission Date: 2022-12-29

Review Title: Shuttle was on time
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Pros: THE SHUTTLE TO AND FROM THE AIRPORT WAS PERFECT. Cons; We picked the hotel as it advertised a bar. Yes there was a bar, but no bartender. Bought bottled wine from behind bar. The bathroom shower door did not close completely, i.e. water on floor.

👤

Reviewer Name: Michael

Review Submission Date: 2022-12-29

Review Title: Great customer Service.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Drove in at 7pm. Checked in, received instructions for pickup to the airport. Got a great nights sleep. A quick trip to DFW airport and boarding by 7am. When we arrived back at DFW, made a phone call when I picked up our bags and within 30 minutes of landing we were on our way back to our car. Everyone was very friendly and helpful. Great service. Thank You.

👤

Reviewer Name: Sarah Jane Cummings

Review Submission Date: 2022-12-29

Review Title: I would never book through this site…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I would never book through this site again. It was impossible to cancel a reservation. I called the hotel several times as instructed by parksleepfly and the hotel said I had to cancel withparksleep fly. Finally I told the hotel I wasn’t coming and they didn’t give me a cancellation number so parksleepfly would not return my deposit. It was the worst online booking experience I’ve ever had.

👤

Reviewer Name: customer

Review Submission Date: 2022-12-29

Review Title: Frustrated
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: We booked a hotel through the park sleep fly, but when we got to the hotel, they didn’t have the reservation even though we showed them the confirmation number. We had to find another place to park the car on short notice. They cost an extra hundred dollars. Park sleep, fly refunded my deposit, but I’m not sure I want to trust him again.

👤

Reviewer Name: Christine Maxfield

Review Submission Date: 2022-12-29

Review Title: Wasn’t able to use the “parking” due to flight being cancelled This would have been great except that…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This would have been great except that we didn’t get to use the “park” part. We stayed at the hotel and went to the airport for our flight but due to weather on 12/23 in Nashville flight was cancelled. So we went back to the hotel and didn’t get to use the days of parking

👤

Reviewer Name: Kelly C

Review Submission Date: 2022-12-29

Review Title: I love this service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love this service! I use it all the time when I fly out of Houston. My hotel of choice is Hilton North Greenspoint. It’s all so easy— room for the night, parking for the duration of trip, and shuttle to and from the airport.

Related Categories