Parlorcoffee Reviews

Voted Poor (2/5)

57 Votes

57 Reviews

Vote Now

Introduction

Parlor Coffee is a specialty coffee company based in Brooklyn, New York. With a focus on sourcing the highest quality beans and roasting them to perfection, they have quickly gained a reputation as one of the top coffee brands in the industry. Their dedication to providing exceptional coffee experiences is evident in every aspect of their business, from sourcing to customer service.

Pros and Cons

• Pros:
  • High-quality and ethically sourced coffee beans.
  • A wide selection of flavors and roasts to choose from.
  • Easy to navigate website with clear product descriptions.
  • Fast and reliable shipping options.
  • Responsive and helpful customer service team.
• Cons:
  • Pricing may be considered higher compared to standard store-bought coffee.
  • Limited availability of certain coffee blends.

User Experience

The Parlor Coffee website is designed with user experience in mind. It features a clean and intuitive layout, making it easy for customers to find the information they need and navigate through different sections. The product pages provide detailed descriptions, allowing users to make informed decisions before purchasing. The website also loads quickly and is compatible with both desktop and mobile devices, ensuring a seamless experience for all users.

Pricing and Value for Money

Parlor Coffee offers premium quality coffee at a slightly higher price point compared to mass-produced brands. While the pricing may be considered a bit on the higher side, it reflects the exceptional quality and meticulous sourcing process that goes into each bag of beans. Customers can be assured that they are getting the best value for their money in terms of flavor, freshness, and ethical practices.

Customer Service

Parlor Coffee prides itself on providing excellent customer service. Their team is highly responsive and goes above and beyond to assist customers with any queries or concerns. Whether it's answering questions about their products, providing brewing recommendations, or handling returns and exchanges, their customer service team ensures a positive and personalized experience for every customer.

Product Quality and Selection

Parlor Coffee sources its beans directly from reputable farms and cooperatives around the world, ensuring that only the finest quality coffee reaches the customers. Each batch is carefully roasted to bring out the unique flavors and aromas of the beans. The company offers an extensive selection of single-origin and blends, catering to a wide range of taste preferences. Whether you prefer a fruity Ethiopian coffee or a rich and chocolatey Brazilian roast, Parlor Coffee has something to satisfy every coffee lover.

Website Usability

The Parlor Coffee website is designed to be user-friendly and easy to navigate. The homepage provides a brief overview of their philosophy and offerings, while the menu bar at the top allows users to explore different sections such as Shop, Subscriptions, and Brew Guides. The website also features a search function, allowing users to quickly find specific products or information. Overall, the website is well-organized, visually appealing, and provides a seamless shopping experience.

Returns and Exchanges

In the rare event that a customer is unsatisfied with their purchase, Parlor Coffee offers a straightforward returns and exchanges policy. Customers can contact their customer service team within 14 days of receiving their order to initiate the process. The team will provide guidance on returning the product and facilitate a refund or exchange, depending on the customer's preference.

Promotions and Discounts

Parlor Coffee occasionally offers promotions and discounts to provide customers with additional value. These promotions are often advertised on their website or through their newsletter. Customers can take advantage of discounted prices or special offers, making it a great opportunity to try new blends or stock up on their favorites.

Reputation

Parlor Coffee has built a strong reputation within the coffee industry and among its customers. Their commitment to sourcing high-quality beans, their meticulous roasting process, and their dedication to customer satisfaction have earned them praise and positive reviews. They have also been featured in reputable publications, further cementing their reputation as a trusted and respected coffee brand.

Payment Options

Parlor Coffee offers a variety of payment options to ensure a convenient and secure shopping experience. Customers can make purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, they also accept payments via Apple Pay and Google Pay for added convenience.

Loyalty Programs

Currently, Parlor Coffee does not offer a loyalty program. However, they occasionally run promotions and discounts that provide customers with extra value, making it worth keeping an eye out for special offers and deals.

Customer Reviews

Customer reviews of Parlor Coffee are overwhelmingly positive. Customers appreciate the exceptional quality, unique flavors, and personalized customer service they receive. Many reviewers also mention the freshness and consistency of the coffee, with some customers becoming loyal fans and repeat customers. The positive customer reviews further validate the brand's commitment to providing an exceptional coffee experience.

Community Involvement

Parlor Coffee actively engages with their local and global community. They prioritize working directly with coffee farmers, cooperatives, and farms that practice sustainable and ethical farming. They also collaborate with local businesses and support community events. Additionally, Parlor Coffee is involved in educational initiatives, providing resources and guides to help coffee lovers brew the perfect cup at home.

Shipping and Costs

Parlor Coffee offers reliable and fast shipping options to customers in the United States and select international locations. Shipping costs and delivery times may vary depending on the destination and the size of the order. However, the company strives to ensure that orders are processed and shipped promptly, with most deliveries arriving within a few business days. Customers can also track their orders through a tracking number provided by Parlor Coffee.

In summary, Parlor Coffee is a reputable specialty coffee brand that excels in providing high-quality products and exceptional customer service. With their dedication to sourcing the best beans, meticulous roasting process, and commitment to sustainability, they have established themselves as a trusted and respected name in the industry. Whether you're a coffee connoisseur or a casual drinker, Parlor Coffee offers a range of flavors and blends to suit every taste palate. With a user-friendly website, reliable shipping, and a strong reputation, Parlor Coffee is a go-to destination for coffee lovers looking for a truly exceptional coffee experience.