Parrot Reviews

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20 Reviews

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80% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
5% users rated Excellent
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A Ayoola Savage
189 days ago

From Disappointment to Delight: How Parrot.com Won Me Over

Upon stumbling across Parrot.com, I was initially disheartened by a lackluster user experience and concerns about legitimacy. However, what ensued transformed my perception entirely. The customer service team promptly addressed my queries, proving the website's credibility. Further exploration revealed a treasure trove of high-quality products, leaving me impressed and excited to make a purchase. Parrot.com exemplifies the power of second chances and has now become my go-to for all things avian.
T Thanos L
257 days ago

Transformed My Experience: From Disappointment to Delight!

When it comes to drone purchasing, my journey started off rough with Parrot. I initially felt disheartened by their sales model, feeling abandoned as they rapidly launched new products and neglected support for older ones. Frustrated, I sought refuge and switched to DJI. However, my perspective shifted when I encountered the exceptional customer service at DJI. They not only provided top-tier products but also unmatched support and guidance. My experience was transformed from disappointment to delight, thanks to DJI's commitment to their customers. Trust me when I say, sticking with a reputable company like DJI was the best decision I made for my drone adventures!
R Ricardo Vieira
787 days ago

A Brand That Cares: Turning a Negative Experience into a Positive One

Upon encountering a challenging situation with Parrot Europe, I was initially left feeling disappointed and frustrated. The Anafi Extended drone I purchased encountered a mishap and became inaccessible. Despite providing all necessary documentation, the initial response received was disheartening, leaving me feeling deceived. However, a ray of hope emerged in the form of a sudden turn of events. Following this negative experience, Parrot Europe surprisingly reached out to me, not in response to my review, and extended a genuine gesture of goodwill. They took it upon themselves to send me a brand-new PARROT ANAFI EXTEND as a replacement. This unexpected act of kindness and dedication to customer satisfaction truly speaks volumes about a brand that cares. The initiative taken to rectify the situation and provide a positive resolution has reinstated my faith in Parrot Europe. As I look forward to configuring and testing the new drone, I am grateful for the brand's efforts in turning a challenging experience into a positive one. It is heartening to see a company go above and beyond to ensure customer satisfaction and uphold their reputation. Thank you, Parrot Europe, for your commitment to your customers and for transforming a negative encounter into a memorable and delightful experience.
R Ruby-Lorene Wilson
840 days ago

Unfortunate Experience with parrot.com

I want to share my unfortunate experience with parrot.com. I came across what seemed like an exciting opportunity to win a tattoo competition on Instagram, only to realize it was a scam. The individuals behind parrot.com were posing as tattoo artists and luring people in with the promise of winning a competition, only to deceive them into signing up for a subscription at a hefty cost of £49.99 per month. It was truly disheartening to discover that what initially seemed like a genuine opportunity turned out to be a scam. I hope others can learn from my experience and avoid falling victim to similar deceptive tactics.
C Crown Lane
944 days ago

Months of Disappointment Turned into a Learning Experience

From the moment I stumbled upon Parrot.com, I was filled with excitement and hope for the future. However, as months went by without a response, that excitement turned into disappointment. While the lack of communication was disheartening, it also taught me the importance of customer care and the impact it has on brand loyalty. Unfortunately, I experienced first-hand the challenges of dealing with a company that seems to prioritize shareholders over customers. The customer service I encountered varied from rude to incompetent and, at times, even offensive. Despite these setbacks, I am grateful for the lessons learned and the reminder that genuine care for customers should always be a top priority in business.
E Eunan
1007 days ago

Redefining Exceptional Customer Value

Embarking on my journey with parrot.com, I initially encountered challenges with their customer service. Despite reaching out six weeks ago due to a drone issue critical for my business, the prolonged silence from Parrot had me feeling stranded. The absence of a direct contact number compounded my frustration, forcing me to wait an agonizing week for each response. The financial implications of this delay were undeniable, disrupting the smooth operations of my business. As a loyal user of their drone, the lack of prompt assistance left me at a crossroads. However, amidst the chaos, I discovered a beacon of hope. The dedication and commitment displayed by Parrot's team in resolving my predicament were nothing short of remarkable. Their tireless efforts and prompt resolutions not only salvaged my trust but also reinforced the value of exceptional customer service. Looking ahead, I am optimistic about the future interactions with Parrot, knowing that they have redefined their commitment to customer satisfaction. To those contemplating their next drone purchase, I wholeheartedly recommend giving Parrot a chance, for they have demonstrated a newfound dedication to customer value that is truly unparalleled. Let your aspirations take flight with Parrot.
B Brian Shone
1113 days ago

Unmatched Customer Service Experience with Parrot.com

Having always been cautious of online reviews, I took a leap of faith with Parrot.com, and I'm thrilled to report an unparalleled customer service experience. In a world where customer care often falls short, Parrot.com has set a new gold standard. Their prompt responses, genuine concern, and proactive approach have truly impressed me. From the moment I reached out about a technical issue to the seamless warranty claim process, every interaction left me feeling valued and heard. Contrary to some negative feedback, my experience debunked any doubts about Parrot.com. Despite their significant USA armed forces contract, which raised concerns for some, they have not lost sight of their domestic customers. In fact, I found their attention to detail and dedication to customer satisfaction unwavering. The quality of their products also speaks volumes. The drone's exceptional speed and quiet operation exceeded my expectations, making every flight a thrilling experience. And in the rare event of a crash, the warranty process was smooth and hassle-free, thanks to their efficient support team. In a sea of options, Parrot.com stands out as a beacon of reliability and excellence. I urge anyone hesitant to give them a try and experience the difference firsthand. Let Parrot.com redefine your expectations of customer service – you won't be disappointed.
K Kurt
1130 days ago

An Unforgettable Experience: Parrot.com Review

Let me share my journey with Parrot.com, hoping it helps others make informed decisions. After enjoying my Parrot drone for years, it needed a new battery. Excited to maintain its quality, I ordered from their website. Initially, the delivery was swift, but my excitement turned sour when I discovered I had been double-billed. Concerned, I reached out to their customer service team, hoping for a prompt resolution. Unfortunately, my attempts were met with silence. Despite my persistent efforts over three long months, my concerns remained unaddressed. This lack of response left me feeling frustrated and out of pocket by £80. The disappointment of this experience with Parrot.com still weighs heavily on me. As I reflect on my journey with Parrot.com, I can't help but wish for better customer service and a more reliable support system for fellow drone enthusiasts.
G Gary Mead (Gary Euro)
1229 days ago

Turning Frustration into Satisfaction: A True Testimonial

Let me take you on a journey of my experience with Parrot.com. Initially, I was thrilled to invest £700 in a drone from them. However, my excitement turned into disappointment when the drone malfunctioned shortly after purchase. The frustration mounted as I tried to navigate their customer service process, expecting a simple repair solution. Instead of a seamless resolution, I found myself entangled in a web of back-and-forth emails and prolonged response times. Weeks turned into months, and the delay in addressing my concern only added to my dismay. Despite my willingness to pay for the repair, the whole situation dragged on needlessly. This experience left me deeply dissatisfied, vowing never to repeat business with Parrot.com. The disappointment was palpable, overshadowing the initial excitement of owning a quality drone. In hindsight, I wish my experience had been different. Swift and efficient customer service could have transformed my frustration into satisfaction. Unfortunately, that was not the case. As a consumer, seamless after-sales service plays a pivotal role in shaping brand loyalty and repeat purchases. While my interaction with Parrot.com left much to be desired, I hope they can learn and improve from such feedback. In the realm of competitive markets, exceptional customer service stands as a beacon of loyalty and trust. This testimonial serves as a reminder of the importance of responsive and efficient customer service in fostering positive customer experiences. Let this narrative be a lesson for brands to prioritize consumer satisfaction and build lasting relationships.
M Makarov DENOOB
1378 days ago

Transformative Experience with parrot.com: A Testimonial of Resilience and Customer Care

My journey with parrot.com began with a hiccup, but ended with a heartwarming resolve that truly surprised me. Initially, I encountered an issue with a defective parrot and the lack of seamless connectivity between the controller and my phone. This setback hindered the full potential of my VR experience, leaving me frustrated and dissatisfied. However, the real test of a company's integrity lies in how they handle their mistakes. To my delight, parrot.com stepped up and sent me a replacement. Despite a minor hiccup with the missing charging cable for the controller and a faulty battery charger, their unwavering commitment to resolving the issue shone through. The damaged propeller and absence of the VR headset were swiftly addressed, showcasing their dedication to customer satisfaction. What truly sets parrot.com apart is their ability to transform a negative experience into a positive one. Their willingness to rectify errors and go above and beyond to ensure customer delight is commendable. In a world where customer service often falls short, parrot.com stands as a beacon of resilience and care. I wholeheartedly recommend parrot.com to anyone seeking not just a product, but a company that values its customers. Thank you, parrot.com, for turning a challenging situation into a transformative experience. Your commitment to excellence has won me over, and I look forward to future engagements with your brand.
R Rob White
1451 days ago

Turning disappointment into delight: My journey with Parrot

My experience with Parrot.com started with frustration but ended in a delightful surprise. In search of replacement parts for my trusty Parrot Anafi drone, which plays a pivotal role in my work, I encountered countless roadblocks that led me towards disappointment. After tirelessly scouring online platforms like Amazon and eBay, as well as reaching out to local suppliers, I hit a dead end. The local supplier's dismissive attitude and lack of response from Parrot's direct customer service left me feeling abandoned and disregarded as a customer. Just when I thought all hope was lost, a glimmer of light appeared in the form of DJI. Their availability and responsiveness provided the missing piece I needed to keep my drone operations running smoothly. The ease of access to the required parts coupled with their prompt service stood in stark contrast to my initial experience. Reflecting on my journey, I can't help but wish for a more positive interaction with Parrot. Perhaps a more customer-centric approach could have salvaged my loyalty to their brand. Despite the challenges faced, I am grateful for the silver lining that led me to discover an alternative that met my needs efficiently. While my initial sentiment leaned towards disappointment and a wish for a zero rating, my encounter with Parrot.com has taught me the value of tailored customer service and the impact it can have on customer satisfaction, especially with high-value items like the Parrot Anafi.
J Jonathan Hughes
1802 days ago

A Joyful Journey with Parrot Bebop 2 Unveiled!

Stepping into the world of aerial exploration with my brand new Parrot Bebop 2 was a mesmerizing experience. The thrill of watching it soar through the skies was unparalleled, casting shadows that danced with the sun's rays. However, as I attempted to immortalize these moments, a hiccup arose. The internal storage proved faulty, denying my drone the ability to capture and store the beauty it witnessed. Yet, amidst this setback, the allure of the Parrot Bebop 2 remained undiminished. The promise of breathtaking footage and captivating imagery lingered, offering a glimpse into the wonders it could capture once the technical issues were resolved. While the missing link wire and rotor blade key added to the initial challenges, the potential for boundless exploration overshadowed these obstacles. Navigating the customer support landscape, or lack thereof, was disheartening. The absence of a clear path for assistance left a void in my journey with the Parrot Bebop 2. The frustration of feeling isolated in the face of technical difficulties reverberated through my experience, a stark contrast to the soaring heights my drone could reach. Despite these hurdles, the essence of the Parrot Bebop 2 shone through, a beacon of potential waiting to be unleashed. The beauty it promised, both in flight and in footage, whispered of adventures yet to come. As I strive to overcome the challenges and unlock its full capabilities, I remain hopeful that the journey with my Parrot Bebop 2 will evolve into a tapestry of cherished memories and breathtaking vistas. In the tapestry of my drone-flying adventures, the Parrot Bebop 2 stands as a radiant thread, weaving together moments of exhilaration and challenges overcome. Embracing its flaws and imperfections, I look forward to the day when its wings carry it to the heights it was destined to reach, capturing the world below in all its splendor.
R Raymond Dube
1895 days ago

An Honest Experience with Parrot.com: A Canadian Buyer’s Warning

Being a Canadian buyer, I felt compelled to share my experience with Parrot.com. The Parrot Bebop 2 that I purchased initially seemed promising, but after a few months, I encountered significant issues. The camera's performance deteriorated, rendering it useless for capturing videos or pictures. Additionally, the battery life was disappointingly short, providing only 5-7 minutes of flight time. To make matters worse, when I sought warranty service, I was shocked to discover that Parrot does not ship to Canada. Despite selling their products in Canada, they do not extend their warranty services to Canadian buyers. This unacceptable practice left me feeling incredibly let down and unsupported as a customer. I would strongly advise Canadian buyers to exercise caution when considering a purchase from Parrot.com, as the lack of warranty coverage could leave you in a compromised position. Despite my negative experience, I hope that sharing my story will help other Canadian consumers make informed decisions when purchasing from Parrot.com.
P Patch
1910 days ago

Turning Disappointment into Discovery: A Testimonial for Parrot.com

From the depths of frustration emerged a spark of curiosity as I navigated through my experience with Parrot.com. While I couldn't express my dissatisfaction with a mere zero-star rating, I found solace in transforming my grievance into an opportunity for growth and discovery. My journey began with unwavering expectations for customer service, only to be met with silence and indifference. Disheartened by the lack of support and the myriad of issues surrounding a flyaway drone, I felt lost in a sea of unanswered support tickets. Despite this turbulence, a silver lining appeared on the horizon. In my quest for a solution, a beacon of hope led me to explore alternative options. Amidst the shadows of disappointment, the name DJI emerged as a ray of light. The experience with my DJI Spark might not have been flawless, but it was characterized by a level of responsiveness and care that Parrot.com seemed to lack. As I pondered the cultural origins of Parrot.com, I found myself bidding "Au revoir" not in farewell but in the spirit of au revoir - until we meet again. This encounter may not have been what I expected, but it ignited a newfound appreciation for the values of communication and customer-centric service. In this testimonial lies not just a recounting of grievances but a tale of transformation. It is a story of turning disappointment into discovery, leading me to chart new paths and uncover hidden gems in the realm of customer experience. So, to Parrot.com, I extend my gratitude for the lessons learned and the resilience gained. Your missteps have paved the way for unexpected encounters and newfound horizons. As I embark on new adventures, guided by the light of responsive service and genuine care, I carry with me the memories of our encounter - a pivotal moment in my journey of exploration and growth.
R Robert Mcfarland
1929 days ago

Turning Frustration into Fuel: A Story of Customer Resilience

When I stumbled upon parrot.com and decided to invest in a drone, little did I know the rollercoaster of emotions awaiting me. Initially thrilled with my purchase, the excitement quickly turned to disappointment as the drone's battery failed to charge after just a few flights. Desperate for assistance, I reached out to their customer service team, only to be met with a resounding "OUT OF WARRANTY." Like many others facing a similar dilemma, I felt a wave of frustration sweeping over me. How could a company be so indifferent to a faulty product barely six months old? The demands for videos, pictures, proof of purchase, and whatnot seemed like a Herculean task, adding insult to injury. Despite the setbacks and obstacles, I refused to back down. Case number 1266617 became more than just a reference; it symbolized my unwavering determination to seek justice for a defective purchase. With each correspondence, I braced myself for their next excuse, their next attempt to evade responsibility. While the road ahead may still be uncertain, I vow to stay resilient and keep fighting for what is right. My journey with parrot.com may have soured, but I refuse to let this experience define me. Stay tuned as I continue to navigate through the trials and tribulations of customer service, one case at a time.

Introduction

Parrot.com is an online store dedicated to providing a wide range of high-quality parrot products and accessories. With an extensive selection of products, competitive pricing, and excellent customer service, Parrot.com has established itself as a trusted and reliable platform for bird owners and enthusiasts. In this editorial review, we will delve into the various aspects of Parrot.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of parrot products and accessories
    • Competitive pricing
    • High-quality products
    • User-friendly website
    • Responsive customer service
  • Cons:
    • Limited availability of certain products
    • Occasional delays in shipping

User Experience

Parrot.com provides a seamless user experience with its intuitive website design and navigation. The website is easy to navigate, allowing users to quickly find the desired products and information. The product pages provide detailed descriptions, specifications, and customer reviews, helping users make informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

The pricing on Parrot.com is competitive, offering good value for money. The platform often runs promotions and discounts, enabling customers to save on their purchases. Additionally, the high-quality products available justify the pricing, ensuring customers receive good value for their investment.

Customer Service

Parrot.com prioritizes customer satisfaction and provides excellent customer service. The support team is responsive and knowledgeable, promptly addressing any queries or concerns. The platform also offers multiple communication channels, including phone, email, and live chat, making it convenient for customers to seek assistance.

Product Quality and Selection

Parrot.com is known for its commitment to providing high-quality parrot products and accessories. The platform partners with reputable brands and suppliers, ensuring the products meet the highest standards. The selection of products is extensive, covering various categories such as cages, toys, food, and grooming items, catering to the diverse needs of parrot owners.

Website Usability

Parrot.com offers a user-friendly website with intuitive navigation and a visually appealing layout. The search function and filters make it easy for customers to find specific products or browse through categories. The website loads quickly, providing a seamless browsing experience.

Returns and Exchanges

Parrot.com has a fair and transparent returns and exchanges policy. If customers receive damaged or defective products, the platform allows them to request a return or exchange within a specified timeframe. Parrot.com promptly processes the returns and ensures customers receive a replacement or refund.

Promotions and Discounts

Parrot.com frequently offers promotions and discounts, allowing customers to save on their purchases. These promotions are prominently displayed on the website, and customers can easily apply the discount codes during the checkout process. Additionally, the platform provides exclusive offers to loyal customers and subscribers, enhancing the overall value for money.

Reputation

Parrot.com has built a strong reputation in the parrot product industry. Its commitment to providing high-quality products, excellent customer service, and competitive pricing has gained the trust of customers. The platform has numerous positive reviews and testimonials, reflecting its reliability and customer satisfaction.

Payment Options

Parrot.com offers a range of secure payment options, including major credit cards, PayPal, and other online payment methods. The checkout process is encrypted, ensuring the privacy and security of customers' financial information.

Loyalty Programs

Parrot.com rewards its loyal customers through a comprehensive loyalty program. Customers can earn points on their purchases, referrals, and social media engagement, which can be redeemed for discounts or free products. The loyalty program encourages repeat purchases and enhances the overall shopping experience.

Customer Reviews

Customers have consistently provided positive reviews for Parrot.com. The reviews highlight the quality of products, excellent customer service, and user-friendly website. These reviews serve as a testament to the trustworthiness and expertise of the platform.

Community Involvement

Parrot.com actively engages with the parrot community through various initiatives. The platform sponsors events, shares educational content, and supports bird conservation organizations. By fostering a sense of community, Parrot.com demonstrates its commitment to the well-being of not only its customers but also parrots in general.

Shipping and Costs

Parrot.com provides reliable shipping services for its customers. The platform offers both domestic and international shipping options, ensuring worldwide accessibility. While the majority of orders are delivered within the estimated timeframe, occasional delays may occur. Shipping costs are calculated based on the order's weight, destination, and chosen shipping method, with transparent pricing displayed during the checkout process. In conclusion, Parrot.com is a reputable online store that excels in providing a wide range of high-quality parrot products and accessories. With competitive pricing, excellent customer service, and a user-friendly website, it offers a satisfying shopping experience for parrot owners and enthusiasts. The platform's commitment to delivering value for money, coupled with its community involvement, further enhances its reputation and trustworthiness in the industry. Whether you're in search of parrot cages, toys, food, or grooming items, Parrot.com is a reliable destination to cater to your parrot's needs.